We are seeking an experienced Senior Software Developer - CRM to configure, extend, and customize enterprise Microsoft Dynamics 365 solutions and cloud platform architectures. In this role, you will be responsible for translating complex technical systems specifications into robust, fully tested applications using a hybrid approach of low-code Power Platform capabilities and custom backend software engineering. Working within an Agile delivery team, you will design Dataverse structures, configure Customer Service Workspace environments, develop custom Web APIs and .NET components, and support CI/CD automation pipelines.
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Location: Toronto, ON (Fully Onsite – 5 days/week required)
Duration: 6-month contract.
Advantages
Hybrid Development Stack: Combine low-code Power Platform innovation with custom .NET Core, C#, and Web API backend engineering.
Advanced CRM Architecture: Deep hands-on exposure to Dynamics 365 Customer Service Workspace, advanced routing algorithms, and agent experience profiles.
Cloud & DevOps Integration: Build end-to-end solutions leveraging Azure cloud services, Dataverse architecture, and automated CI/CD deployment pipelines.
Dedicated Onsite Synergy: Work directly alongside senior technical leads and multidisciplinary delivery teams in a focused, 5-day per week workspace.
Responsibilities
Translate technical system specifications into working, tested software applications, writing clean code and executing comprehensive unit testing.
Configure and customize Microsoft Dynamics 365 Customer Service modules, including case management, Customer Service Workspace, agent experience profiles, session templates, workstreams, and routing rules.
Design and implement low-code and custom solutions leveraging Power Platform capabilities, Model-Driven Apps, Canvas Apps, Power Pages, Liquid templates, and custom PCF controls.
Build and extend custom backend components, RESTful Web APIs, plugins, and microservices using C#, ASP.NET, .NET Core, Entity Framework, and Azure SQL.
Architect Dataverse data models, entity relationships, security frameworks, and cross-platform integrations across Microsoft cloud environments.
Configure, maintain, and support automated CI/CD build and deployment pipelines using Azure DevOps and Git repositories.
Troubleshoot and resolve complex technical software problems arising during application migration, integration, and operational support phases.
Conduct technical design walkthroughs and author comprehensive documentation, including programming specifications, architectural reviews, and user guides.
Qualifications
Dynamics 365 & Power Platform Expertise: Extensive hands-on experience designing, developing, and configuring Microsoft Dynamics 365, Power Platform, and Dataverse solutions (Strictly Required).
Customer Service Workspace Configuration: Practical experience configuring Dynamics 365 Customer Service Workspace, agent experience profiles, session templates, workstreams, and routing rules (Strictly Required).
Custom .NET & Web API Development: Proven proficiency in custom software development using C#, JavaScript, ASP.NET, .NET Core, Web APIs, Entity Framework, and Azure SQL (Strictly Required).
Azure Cloud & DevOps Tooling: Hands-on experience with Azure cloud technologies, Azure DevOps pipelines, CI/CD automated deployments, and Agile/Kanban delivery frameworks (Strictly Required).
Low-Code & Custom Extensibility: Demonstrated experience building Model-Driven Apps, Power Pages, Canvas Apps, custom PCF controls, and Liquid server-side templates (Strictly Required).
Nice-to-Have Assets:
Relevant certifications in Microsoft Dynamics 365 or Azure Solutions Architecture.
Prior software development experience within a public sector or broader public sector environment.
Summary
If you're interested in the "Senior Software Developer - CRM" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking an experienced Senior Software Developer - CRM to configure, extend, and customize enterprise Microsoft Dynamics 365 solutions and cloud platform architectures. In this role, you will be responsible for translating complex technical systems specifications into robust, fully tested applications using a hybrid approach of low-code Power Platform capabilities and custom backend software engineering. Working within an Agile delivery team, you will design Dataverse structures, configure Customer Service Workspace environments, develop custom Web APIs and .NET components, and support CI/CD automation pipelines.
Location: Toronto, ON (Fully Onsite – 5 days/week required)
Duration: 6-month contract.
Advantages
Hybrid Development Stack: Combine low-code Power Platform innovation with custom .NET Core, C#, and Web API backend engineering.
Advanced CRM Architecture: Deep hands-on exposure to Dynamics 365 Customer Service Workspace, advanced routing algorithms, and agent experience profiles.
Cloud & DevOps Integration: Build end-to-end solutions leveraging Azure cloud services, Dataverse architecture, and automated CI/CD deployment pipelines.
...
Dedicated Onsite Synergy: Work directly alongside senior technical leads and multidisciplinary delivery teams in a focused, 5-day per week workspace.
Responsibilities
Translate technical system specifications into working, tested software applications, writing clean code and executing comprehensive unit testing.
Configure and customize Microsoft Dynamics 365 Customer Service modules, including case management, Customer Service Workspace, agent experience profiles, session templates, workstreams, and routing rules.
Design and implement low-code and custom solutions leveraging Power Platform capabilities, Model-Driven Apps, Canvas Apps, Power Pages, Liquid templates, and custom PCF controls.
Build and extend custom backend components, RESTful Web APIs, plugins, and microservices using C#, ASP.NET, .NET Core, Entity Framework, and Azure SQL.
Architect Dataverse data models, entity relationships, security frameworks, and cross-platform integrations across Microsoft cloud environments.
Configure, maintain, and support automated CI/CD build and deployment pipelines using Azure DevOps and Git repositories.
Troubleshoot and resolve complex technical software problems arising during application migration, integration, and operational support phases.
Conduct technical design walkthroughs and author comprehensive documentation, including programming specifications, architectural reviews, and user guides.
Qualifications
Dynamics 365 & Power Platform Expertise: Extensive hands-on experience designing, developing, and configuring Microsoft Dynamics 365, Power Platform, and Dataverse solutions (Strictly Required).
Customer Service Workspace Configuration: Practical experience configuring Dynamics 365 Customer Service Workspace, agent experience profiles, session templates, workstreams, and routing rules (Strictly Required).
Custom .NET & Web API Development: Proven proficiency in custom software development using C#, JavaScript, ASP.NET, .NET Core, Web APIs, Entity Framework, and Azure SQL (Strictly Required).
Azure Cloud & DevOps Tooling: Hands-on experience with Azure cloud technologies, Azure DevOps pipelines, CI/CD automated deployments, and Agile/Kanban delivery frameworks (Strictly Required).
Low-Code & Custom Extensibility: Demonstrated experience building Model-Driven Apps, Power Pages, Canvas Apps, custom PCF controls, and Liquid server-side templates (Strictly Required).
Nice-to-Have Assets:
Relevant certifications in Microsoft Dynamics 365 or Azure Solutions Architecture.
Prior software development experience within a public sector or broader public sector environment.
Summary
If you're interested in the "Senior Software Developer - CRM" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
