We are seeking a highly accomplished Senior Solutions Designer - CRM for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier solution architecture and technical design capacity, specializing in configuring, developing, and architecting enterprise CRM solutions on the Salesforce platform.
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As a principal CRM solutions designer, you will bridge the gap between complex business requirements, cloud-based hosting technology designs, and hands-on Salesforce implementations. Operating fully remotely within Ontario, you will conduct fit/gap analyses, evaluate declarative configuration versus custom code strategies, design Salesforce Lightning Cloud components, and oversee seamless integrations with external applications. This position demands a certified Salesforce technical authority who can lead Agile sprint delivery, govern technical documentation, and ensure solutions meet strict performance, accessibility, and security standards.
Location: Toronto, ON (Work from anywhere in Ontario)
Assignment Type: Fully Remote
Contract Duration: 3-month contract (with potential for extension)
Advantages
Advanced Salesforce Ecosystem: Architect and configure solutions using Salesforce Public Sector Foundation, Sales Cloud, OmniStudio, and Experience Cloud.
Modern Integration Architecture: Build secure integrations with external systems using REST/SOAP APIs, microservices, web services, and single sign-on (SSO).
Agile & CI/CD Delivery: Drive technical delivery using Azure DevOps, Jira, Salesforce DX, Jenkins, GitLab, and automated CI/CD deployment pipelines.
Full Work Flexibility: Enjoy the convenience of a 100% remote work arrangement from anywhere within Ontario.
Responsibilities
Architect, design, configure, and maintain enterprise CRM hosting solutions based on service specifications, standards, and cost models.
Conduct fit/gap analyses mapping Salesforce capabilities, cloud features, and AppExchange tools against complex business requirements.
Develop, configure, and customize solutions on the Salesforce Lightning Cloud platform (LWC), utilizing Apex, Visualforce, SOQL, SOSL, and Salesforce APIs.
Design and implement secure integrations between Salesforce and external applications using REST/SOAP web services and OAuth/SSO protocols.
Evaluate declarative Salesforce configuration options against custom apex code to build maintainable, cost-effective solutions.
Lead root-cause analyses to troubleshoot, diagnose, and resolve technical defects, performance bottlenecks, and system incidents.
Support deployment and release pipelines across development, testing, and production environments using CI/CD tools.
Collaborate with cross-functional IT teams throughout the SDLC in an Agile/Scrum environment, managing user stories and sprint backlog items in Azure DevOps/Jira.
Ensure all designed solutions comply with digital accessibility guidelines (AODA/ODA), security profiles, and data sharing models.
Author comprehensive technical specifications, process maps, build books, and conduct structured knowledge transfer walkthroughs for project teams.
Qualifications
Core Requirements & Salesforce Mastery
Salesforce Experience: 5+ years of progressive hands-on experience solutioning, configuring, and developing in Salesforce, specifically within Public Sector Foundation and Sales Cloud environments.
Mandatory Salesforce Certifications:
Certified Salesforce Platform Developer I (or equivalent experience)
Salesforce Certified OmniStudio Developer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Administrator
Platform Architecture & Development: Demonstrated experience with Salesforce Lightning Web Components (LWC), Apex, Visualforce, SOQL/SOSL, data loaders, and the Salesforce security sharing model.
Integrations & Middleware: Proven experience configuring REST/SOAP APIs, web services, middleware, and single sign-on (SSO) integrations.
Clariti Platform Experience: Direct working experience with the Clariti software ecosystem.
Agile & DevOps Workflow: Hands-on experience with Agile/Scrum delivery frameworks, release deployment tools (GitLab, Jenkins, Salesforce DX), and backlog management in Azure DevOps or Jira.
Preferred Experience & Assets
Accessibility Compliance: Knowledge and experience designing solutions compliant with Ontarians with Disabilities Act (ODA/AODA) regulations.
Public Sector Experience: Prior experience solutioning and delivering CRM technology within public sector or large government organizations.
Soft Skills & Strategic Attributes
Analytical Problem Solving: Superior diagnostic and critical-thinking skills to conduct root-cause analyses and evaluate solution cost/benefits.
Communication & Collaboration: Excellent written and verbal communication skills to facilitate design walkthroughs, present solution options, and deliver technical documentation.
Summary
If you're interested in the "Senior Solutions Designer - CRM" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a highly accomplished Senior Solutions Designer - CRM for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier solution architecture and technical design capacity, specializing in configuring, developing, and architecting enterprise CRM solutions on the Salesforce platform.
As a principal CRM solutions designer, you will bridge the gap between complex business requirements, cloud-based hosting technology designs, and hands-on Salesforce implementations. Operating fully remotely within Ontario, you will conduct fit/gap analyses, evaluate declarative configuration versus custom code strategies, design Salesforce Lightning Cloud components, and oversee seamless integrations with external applications. This position demands a certified Salesforce technical authority who can lead Agile sprint delivery, govern technical documentation, and ensure solutions meet strict performance, accessibility, and security standards.
Location: Toronto, ON (Work from anywhere in Ontario)
Assignment Type: Fully Remote
Contract Duration: 3-month contract (with potential for extension)
Advantages
...
Advanced Salesforce Ecosystem: Architect and configure solutions using Salesforce Public Sector Foundation, Sales Cloud, OmniStudio, and Experience Cloud.
Modern Integration Architecture: Build secure integrations with external systems using REST/SOAP APIs, microservices, web services, and single sign-on (SSO).
Agile & CI/CD Delivery: Drive technical delivery using Azure DevOps, Jira, Salesforce DX, Jenkins, GitLab, and automated CI/CD deployment pipelines.
Full Work Flexibility: Enjoy the convenience of a 100% remote work arrangement from anywhere within Ontario.
Responsibilities
Architect, design, configure, and maintain enterprise CRM hosting solutions based on service specifications, standards, and cost models.
Conduct fit/gap analyses mapping Salesforce capabilities, cloud features, and AppExchange tools against complex business requirements.
Develop, configure, and customize solutions on the Salesforce Lightning Cloud platform (LWC), utilizing Apex, Visualforce, SOQL, SOSL, and Salesforce APIs.
Design and implement secure integrations between Salesforce and external applications using REST/SOAP web services and OAuth/SSO protocols.
Evaluate declarative Salesforce configuration options against custom apex code to build maintainable, cost-effective solutions.
Lead root-cause analyses to troubleshoot, diagnose, and resolve technical defects, performance bottlenecks, and system incidents.
Support deployment and release pipelines across development, testing, and production environments using CI/CD tools.
Collaborate with cross-functional IT teams throughout the SDLC in an Agile/Scrum environment, managing user stories and sprint backlog items in Azure DevOps/Jira.
Ensure all designed solutions comply with digital accessibility guidelines (AODA/ODA), security profiles, and data sharing models.
Author comprehensive technical specifications, process maps, build books, and conduct structured knowledge transfer walkthroughs for project teams.
Qualifications
Core Requirements & Salesforce Mastery
Salesforce Experience: 5+ years of progressive hands-on experience solutioning, configuring, and developing in Salesforce, specifically within Public Sector Foundation and Sales Cloud environments.
Mandatory Salesforce Certifications:
Certified Salesforce Platform Developer I (or equivalent experience)
Salesforce Certified OmniStudio Developer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Administrator
Platform Architecture & Development: Demonstrated experience with Salesforce Lightning Web Components (LWC), Apex, Visualforce, SOQL/SOSL, data loaders, and the Salesforce security sharing model.
Integrations & Middleware: Proven experience configuring REST/SOAP APIs, web services, middleware, and single sign-on (SSO) integrations.
Clariti Platform Experience: Direct working experience with the Clariti software ecosystem.
Agile & DevOps Workflow: Hands-on experience with Agile/Scrum delivery frameworks, release deployment tools (GitLab, Jenkins, Salesforce DX), and backlog management in Azure DevOps or Jira.
Preferred Experience & Assets
Accessibility Compliance: Knowledge and experience designing solutions compliant with Ontarians with Disabilities Act (ODA/AODA) regulations.
Public Sector Experience: Prior experience solutioning and delivering CRM technology within public sector or large government organizations.
Soft Skills & Strategic Attributes
Analytical Problem Solving: Superior diagnostic and critical-thinking skills to conduct root-cause analyses and evaluate solution cost/benefits.
Communication & Collaboration: Excellent written and verbal communication skills to facilitate design walkthroughs, present solution options, and deliver technical documentation.
Summary
If you're interested in the "Senior Solutions Designer - CRM" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
