Calling all Service Coordinators in the Mississauga area!
Our client is seeking an energetic and highly organized Service Coordinator to join their busy team in Mississauga. The ideal candidate is a people person with excellent communication skills who can thrive in a fast-paced office environment. You will be the primary link between our customers and our shop technicians, ensuring smooth scheduling, professional communication, and efficient coordination of all trailer repair and maintenance work.
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Advantages
- Monday to Friday Full time office hour schedule
- Supportive and team-oriented environment
- Opportunity to transition to a permanent placement based on business needs and performance
Responsibilities
- Plan and coordinate incoming trailer repairs and routine maintenance work, efficiently assigning tasks to shop technicians.
- Greet customers warmly, open new work orders, and accurately document all service details, including unit information and specific repair needs.
- Secure customer approvals, communicate repair estimates and provide professional and clear status updates throughout the service process.
- Assist the Service Manager with daily workflow planning, technician dispatch, and general shop efficiency.
- Work closely with the Parts Department to confirm parts availability and expedite the turnaround time for repairs.
- Manage warranty submissions, maintain accurate maintenance schedules, and update customer service history records.
- Ad Hoc Administrative support as required.
Qualifications
- 2-3 years of experience in a Service Coordinator or similar role
- Strong organizational and time-management skills with exceptional attention to detail.
- Proficient in Microsoft Office (including Excel).
- Experience with Fusion (trucking and rentals software) is an asset
- Possesses a positive, proactive attitude and a strong commitment to achieving high levels of customer satisfaction.
Summary
We thank all those who have applied. Only those selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Calling all Service Coordinators in the Mississauga area!
Our client is seeking an energetic and highly organized Service Coordinator to join their busy team in Mississauga. The ideal candidate is a people person with excellent communication skills who can thrive in a fast-paced office environment. You will be the primary link between our customers and our shop technicians, ensuring smooth scheduling, professional communication, and efficient coordination of all trailer repair and maintenance work.
Advantages
- Monday to Friday Full time office hour schedule
- Supportive and team-oriented environment
- Opportunity to transition to a permanent placement based on business needs and performance
Responsibilities
- Plan and coordinate incoming trailer repairs and routine maintenance work, efficiently assigning tasks to shop technicians.
- Greet customers warmly, open new work orders, and accurately document all service details, including unit information and specific repair needs.
- Secure customer approvals, communicate repair estimates and provide professional and clear status updates throughout the service process.
...
- Assist the Service Manager with daily workflow planning, technician dispatch, and general shop efficiency.
- Work closely with the Parts Department to confirm parts availability and expedite the turnaround time for repairs.
- Manage warranty submissions, maintain accurate maintenance schedules, and update customer service history records.
- Ad Hoc Administrative support as required.
Qualifications
- 2-3 years of experience in a Service Coordinator or similar role
- Strong organizational and time-management skills with exceptional attention to detail.
- Proficient in Microsoft Office (including Excel).
- Experience with Fusion (trucking and rentals software) is an asset
- Possesses a positive, proactive attitude and a strong commitment to achieving high levels of customer satisfaction.
Summary
We thank all those who have applied. Only those selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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