Service Coordinator – Join a Leader in HVAC and Plumbing on the South Shore!
Are you known for your ability to turn chaos into structure? Do you want to grow within a company where people come first and the atmosphere is like family? Our client, a major player in HVAC and plumbing, is looking for its future Service Coordinator for their head office located on the South Shore.
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In this pivotal role, you will be the Service Director’s right hand. Your mission will go beyond being the first point of contact for customers; you will manage the entire commercial service cycle, from analyzing the technician's report to final invoicing, including parts procurement. If you are looking for a dynamic service coordinator position, this challenge is for you!
Advantages
Why Join Our Team?
Competitive Salary: Between $70k and $80k, commensurate with experience.
Exceptional Job Stability: Join a long-term team with an outstanding turnover rate of less than 2%.
Culture: A supportive, family-oriented, and highly collaborative work environment.
Work-Life Balance: Enjoy 4 weeks of vacation per year (fixed periods: summer construction holidays and the winter holiday season).
Diverse Projects: Take on a variety of stimulating projects across the commercial and high-density residential sectors.
Responsibilities
Procurement: Request and manage price quotes from suppliers for replacement parts.
Estimation & Sales: Draft and present repair estimates to commercial clients.
Logistics Management: Oversee supply chain logistics to ensure technicians have all necessary materials before heading to job sites.
Operational Support: Assist the dispatch team during peak periods and prioritize urgent service calls.
Technical Analysis: Interpret and analyze service reports submitted by field refrigeration technicians.
Process Improvement: Work closely with the Director to optimize the department’s administrative and operational processes.
Qualifications
Experience: Significant background in service coordination or technical call center management.
Industry Knowledge: Deep understanding of the building, construction, or mechanical sectors (HVAC/R experience is a major asset).
Agility: Proven track record of managing shifting priorities in a fast-paced environment.
Technical Skills: Strong administrative rigor and proficiency with ERP systems.
Soft Skills: Collaborative leadership style with excellent communication skills.
Administrative Excellence: Strong attention to detail and proficiency with ERP systems.
Soft Skills: Collaborative leadership style with excellent communication and interpersonal skills.
Summary
This Service Coordinator position, based on the South Shore, is a rare opportunity to build a stable, long-term career within a premier organization.
How to Apply
Please send your CV to André Perron at the following address: marie.hanne@randstad.ca.
Referral Program
Do you know the perfect candidate? Randstad offers a referral program! If you recommend someone who is successfully hired, you could be eligible for a referral bonus.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Service Coordinator – Join a Leader in HVAC and Plumbing on the South Shore!
Are you known for your ability to turn chaos into structure? Do you want to grow within a company where people come first and the atmosphere is like family? Our client, a major player in HVAC and plumbing, is looking for its future Service Coordinator for their head office located on the South Shore.
In this pivotal role, you will be the Service Director’s right hand. Your mission will go beyond being the first point of contact for customers; you will manage the entire commercial service cycle, from analyzing the technician's report to final invoicing, including parts procurement. If you are looking for a dynamic service coordinator position, this challenge is for you!
Advantages
Why Join Our Team?
Competitive Salary: Between $70k and $80k, commensurate with experience.
Exceptional Job Stability: Join a long-term team with an outstanding turnover rate of less than 2%.
Culture: A supportive, family-oriented, and highly collaborative work environment.
Work-Life Balance: Enjoy 4 weeks of vacation per year (fixed periods: summer construction holidays and the winter holiday season).
...
Diverse Projects: Take on a variety of stimulating projects across the commercial and high-density residential sectors.
Responsibilities
Procurement: Request and manage price quotes from suppliers for replacement parts.
Estimation & Sales: Draft and present repair estimates to commercial clients.
Logistics Management: Oversee supply chain logistics to ensure technicians have all necessary materials before heading to job sites.
Operational Support: Assist the dispatch team during peak periods and prioritize urgent service calls.
Technical Analysis: Interpret and analyze service reports submitted by field refrigeration technicians.
Process Improvement: Work closely with the Director to optimize the department’s administrative and operational processes.
Qualifications
Experience: Significant background in service coordination or technical call center management.
Industry Knowledge: Deep understanding of the building, construction, or mechanical sectors (HVAC/R experience is a major asset).
Agility: Proven track record of managing shifting priorities in a fast-paced environment.
Technical Skills: Strong administrative rigor and proficiency with ERP systems.
Soft Skills: Collaborative leadership style with excellent communication skills.
Administrative Excellence: Strong attention to detail and proficiency with ERP systems.
Soft Skills: Collaborative leadership style with excellent communication and interpersonal skills.
Summary
This Service Coordinator position, based on the South Shore, is a rare opportunity to build a stable, long-term career within a premier organization.
How to Apply
Please send your CV to André Perron at the following address: marie.hanne@randstad.ca.
Referral Program
Do you know the perfect candidate? Randstad offers a referral program! If you recommend someone who is successfully hired, you could be eligible for a referral bonus.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
