Service Desk Technician

Advantages
You recognize yourself in a company that:

Will give you the opportunity to work on new projects and make a real impact within the company
Offers you a work-life balance
Comprehensive Group Insurance Plan
RRSP Program
Personal Days
Continuing Education
Will give you opportunities for advancement

Responsibilities
As an IT technician, your responsibilities will include:

Providing technical support to internal and external users
Setting up and configuring computers for employees
Managing user accounts (new accounts, licenses, access management, etc.)
Ensuring the optimal setup and performance of computer hardware
Creating and updating documentation
Working closely with various stakeholders within the company

Qualifications
You have the following qualifications:

• DEC or AEC in IT (or equivalent experience)
• At least 2 years of experience in face-to-face IT support
• You are fluently bilingual (English and French)
• And you are proficient in the following technologies:
· Knowledge of Windows, Active Directory, etc.
· Knowledge of M365 (Teams, SharePoint, Azure, etc.)
· Knowledge of network protocols such as TCP/IP, VPN, DHCP, etc.

Summary
For more information about this Service Desk Technician opportunity, please contact me at isabelle.gauthier@randstaddigital.com

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.