As a member of a specialized team, you will support efforts related to account management and operational coordination. Reporting to the Team Lead, you’ll work with a range of internal and external contacts to manage sensitive cases, handle asset-related matters, and help resolve complex issues. Your role will involve a mix of investigative tasks, administrative follow-up, and cross-functional collaboration, with a focus on achieving timely and cost-effective results.
...
Workplace possible locations - Laval, Burlington, Trois-Rivières or Calgary
Hours - 8:30 am to 4:30 pm - Monday to Friday
On site role - 5 days in office
Salary: 58000$ to 75000$, based on experience
Advantages
Full-time permanent role
Competitive salary and performance-based incentives
Comprehensive benefits package including insurance and retirement plans
Access to professional development and wellness programs
Supportive work culture with opportunities for growth
Responsibilities
Key Responsibilities:
Collect delinquent accounts receivable (late-stage)
• Make various agreements with customers to regularize files
• Work in collaboration with various external parties such as bailiffs, towing companies, trustees, and repair facilities, as well as internal departments (Legal, Asset Management, Credit)
• Perform a cost/benefit analysis to determine the feasibility of securing an asset (balance owed vs. estimated value of security, accounting for possible third-party liens and the age/anticipated condition of the security)
• Protect the organization’s interests by way of securing assets in the event of non-payment (repossession), while actively considering and working to minimize applicable expenses. (Working with bailiffs, towing companies and/or coordinating voluntary surrenders of collateral)
• Skip-tracing
• Validate and negotiate third party liens
• Ensure that appropriate legal notices are issued in accordance with provincial laws • Develop a diverse, Canada-wide network of contacts (including bailiffs, towing facilities, etc.) • Collaborate with risk-management team to determine future best practices to protect our investments
• Promote referral of files to our other business units when applicable (Insurance, Legal, ABL, refinance)
• Contribute to continuous improvement of policies and procedures both within and between departments
• Analyze our investigations into select files to identify irregularities
• Any other related duties that may fall within the scope of this position.
Qualifications
Experience of 3-4 years in asset recovery, collections or any experience relevant to the
position
Strong interpersonal and communication skills
Ability to prioritize effectively and manage competing deadlines
Analytical mindset with good judgment and problem-solving abilities
Comfortable working independently and taking initiative
Proficiency in Microsoft Office tools
Strong communication skills in French and English (reading, writing and speaking)
Familiarity with relevant legal or regulatory frameworks is considered an advantage
Summary
If this role interests you, please apply on randstad.ca or you can email me at nicolas.lefort@randstad.ca
We appreciate all applications, however, only those who meet the requirements for this role will be contacted.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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As a member of a specialized team, you will support efforts related to account management and operational coordination. Reporting to the Team Lead, you’ll work with a range of internal and external contacts to manage sensitive cases, handle asset-related matters, and help resolve complex issues. Your role will involve a mix of investigative tasks, administrative follow-up, and cross-functional collaboration, with a focus on achieving timely and cost-effective results.
Workplace possible locations - Laval, Burlington, Trois-Rivières or Calgary
Hours - 8:30 am to 4:30 pm - Monday to Friday
On site role - 5 days in office
Salary: 58000$ to 75000$, based on experience
Advantages
Full-time permanent role
Competitive salary and performance-based incentives
Comprehensive benefits package including insurance and retirement plans
Access to professional development and wellness programs
Supportive work culture with opportunities for growth
Responsibilities
Key Responsibilities:
Collect delinquent accounts receivable (late-stage)
• Make various agreements with customers to regularize files
...
• Work in collaboration with various external parties such as bailiffs, towing companies, trustees, and repair facilities, as well as internal departments (Legal, Asset Management, Credit)
• Perform a cost/benefit analysis to determine the feasibility of securing an asset (balance owed vs. estimated value of security, accounting for possible third-party liens and the age/anticipated condition of the security)
• Protect the organization’s interests by way of securing assets in the event of non-payment (repossession), while actively considering and working to minimize applicable expenses. (Working with bailiffs, towing companies and/or coordinating voluntary surrenders of collateral)
• Skip-tracing
• Validate and negotiate third party liens
• Ensure that appropriate legal notices are issued in accordance with provincial laws • Develop a diverse, Canada-wide network of contacts (including bailiffs, towing facilities, etc.) • Collaborate with risk-management team to determine future best practices to protect our investments
• Promote referral of files to our other business units when applicable (Insurance, Legal, ABL, refinance)
• Contribute to continuous improvement of policies and procedures both within and between departments
• Analyze our investigations into select files to identify irregularities
• Any other related duties that may fall within the scope of this position.
Qualifications
Experience of 3-4 years in asset recovery, collections or any experience relevant to the
position
Strong interpersonal and communication skills
Ability to prioritize effectively and manage competing deadlines
Analytical mindset with good judgment and problem-solving abilities
Comfortable working independently and taking initiative
Proficiency in Microsoft Office tools
Strong communication skills in French and English (reading, writing and speaking)
Familiarity with relevant legal or regulatory frameworks is considered an advantage
Summary
If this role interests you, please apply on randstad.ca or you can email me at nicolas.lefort@randstad.ca
We appreciate all applications, however, only those who meet the requirements for this role will be contacted.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more