Step into a dynamic Systems Administrator role with our Calgary client where you will support enterprise-grade project management tools in a large-scale corporate environment. This intermediate-level 10-month initial contract offers a hybrid work model with one day per week onsite in Calgary. If you enjoy triaging complex support calls and collaborating with diverse internal teams to keep critical systems running smoothly, this is an excellent opportunity to showcase your technical skills and customer service focus.
...
Advantages
• Work in a hybrid environment that balances the flexibility of remote work with one day of onsite collaboration in Calgary.
• Gain experience supporting essential enterprise platforms like SharePoint and Microsoft Project Online for a major public sector organization.
• Engage with a wide variety of stakeholders including vendors, internal technical teams, and business units.
• Expand your technical portfolio by managing both level 2 configuration tasks and level 3 vendor-facing solution testing.
• Contribute to high-impact projects while operating within a structured environment that values documented best practices and knowledge transfer.
Responsibilities
• Monitor and triage incoming support tickets to ensure timely resolution of user issues.
• Collaborate with business unit stakeholders to understand requirements and recommend technical options.
• Manage incident priorities by evaluating the criticality of system issues and service requests.
• Perform technical analysis to identify the root cause of application discrepancies or data mismatches.
• Coordinate with third-party vendors to implement fixes and move solutions into the production environment.
• Document technical solutions and produce metrics to track team performance and system health.
• Conduct analysis of statistical data to identify emerging problems and ensure high-quality data accuracy.
Qualifications
• A degree in Computer Science with 4 years of experience or a 2-year technical diploma with 8 years of related experience.
• Proven background in supporting SharePoint platforms and Microsoft Project Portfolio Management (PPM) solutions.
• Experience in application support roles handling level 2 and level 3 technical tickets.
• Strong communication skills for interacting with vendors and internal client groups.
• Working knowledge of SQL for querying databases and verifying data integrity.
Summary
This is a fantastic chance to bring your technical expertise to a professional team dedicated to excellence in project management support. We are looking for a proactive professional who can work independently while maintaining strong relationships with clients and service providers. If you are ready to apply your troubleshooting skills to a meaningful contract role in Calgary, we want to hear from you. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Step into a dynamic Systems Administrator role with our Calgary client where you will support enterprise-grade project management tools in a large-scale corporate environment. This intermediate-level 10-month initial contract offers a hybrid work model with one day per week onsite in Calgary. If you enjoy triaging complex support calls and collaborating with diverse internal teams to keep critical systems running smoothly, this is an excellent opportunity to showcase your technical skills and customer service focus.
Advantages
• Work in a hybrid environment that balances the flexibility of remote work with one day of onsite collaboration in Calgary.
• Gain experience supporting essential enterprise platforms like SharePoint and Microsoft Project Online for a major public sector organization.
• Engage with a wide variety of stakeholders including vendors, internal technical teams, and business units.
• Expand your technical portfolio by managing both level 2 configuration tasks and level 3 vendor-facing solution testing.
• Contribute to high-impact projects while operating within a structured environment that values documented best practices and knowledge transfer.
...
Responsibilities
• Monitor and triage incoming support tickets to ensure timely resolution of user issues.
• Collaborate with business unit stakeholders to understand requirements and recommend technical options.
• Manage incident priorities by evaluating the criticality of system issues and service requests.
• Perform technical analysis to identify the root cause of application discrepancies or data mismatches.
• Coordinate with third-party vendors to implement fixes and move solutions into the production environment.
• Document technical solutions and produce metrics to track team performance and system health.
• Conduct analysis of statistical data to identify emerging problems and ensure high-quality data accuracy.
Qualifications
• A degree in Computer Science with 4 years of experience or a 2-year technical diploma with 8 years of related experience.
• Proven background in supporting SharePoint platforms and Microsoft Project Portfolio Management (PPM) solutions.
• Experience in application support roles handling level 2 and level 3 technical tickets.
• Strong communication skills for interacting with vendors and internal client groups.
• Working knowledge of SQL for querying databases and verifying data integrity.
Summary
This is a fantastic chance to bring your technical expertise to a professional team dedicated to excellence in project management support. We are looking for a proactive professional who can work independently while maintaining strong relationships with clients and service providers. If you are ready to apply your troubleshooting skills to a meaningful contract role in Calgary, we want to hear from you. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
