The Opportunity:
Ready to transition your HVAC/R expertise into a rewarding new domain? This role allows you to fully leverage your deep technical knowledge and troubleshooting skills, moving away from the daily physical demands of field or rooftop work to become a trusted, office-based resource. You will primarily guide field technicians, troubleshoot complex system failures, and ensure that all projects are executed safely, efficiently, and according to schedule.
...
Key Responsibilities:
- Remote Expert Guidance: Provide expert-level technical assistance and troubleshooting support to field technicians primarily via phone, email, and Microsoft Teams, supplemented by occasional necessary site visits.
- Installation Partnership: Collaborate directly with external contractors on advanced system installations and project commissioning, ensuring seamless integration.
- Project Problem-Solving: Deliver practical, results-driven solutions and guidance to keep projects on schedule and ensure clients receive full, effective support.
- Operational Versatility: Maintain a primarily office-based function in our Edmonton office, while occasionally assisting with field operations as required.
- Travel: Utilize reimbursed travel for necessary trips across Alberta and for occasional collaboration with our Calgary team.
đ Location: Edmonton, AB (travel within Alberta required)
đ” Compensation: $75,000â$95,000 annually + performance bonus
đ Schedule: Full-Time MondayâFriday
đ
Position Type: Permanent Office-based with field travel
Advantages
đ Why You'll Thrive With Us:
- Premium Annual Salary: Earn a highly competitive salary ranging from $75,000 to $95,000 annually, commensurate with your skills and proven experience.
- Performance Incentives: Access results-driven bonus opportunities to unlock significant extra earning potential.
- Comprehensive Coverage: Benefit from full health and dental benefits designed to provide robust support for you and your family.
- Long-Term Investment: Join our Group RRSP program after your first year, helping you actively plan and invest toward your future financial goals.
- Time Off: Start with two weeks of paid vacation, with the potential for additional time available as you become a seasoned professional.
- Travel Covered: Receive full reimbursement for all mileage and necessary work-related travel expenses.
- Balanced Schedule: Maintain a healthy work-life balance with a consistent MondayâFriday workweek.
Responsibilities
đ§ Core Responsibilities:
- Primary Technical Liaison: Serve as the main point of contact for technicians and external contractors, providing immediate technical support and complex troubleshooting assistance.
- System Diagnosis & Resolution: Expertly diagnose and resolve issues concerning VRF/VRV systems, complex controls, and system electronics across various installation types.
- Commissioning & Service Support: Deliver essential commissioning and service support both remotely (via digital channels) and through occasional necessary on-site visits.
- Training & Development: Lead and deliver technical training sessions and workshops, utilizing platforms like Microsoft Teams or in-person formats, to elevate the team's knowledge.
- Product Performance Collaboration: Work closely with the sales and engineering departments to analyze and resolve product performance challenges and ensure optimal functionality.
- Documentation & Reporting: Meticulously create, update, and manage detailed reports and operational documentation using Microsoft Office (Word, Excel, Outlook) and other relevant software tools.
Qualifications
â
What Youâll Bring:
- Mandatory Certification: Journeyman Refrigeration Mechanic certification is a non-negotiable requirement.
- Core Experience: Possess a minimum of 5 years of practical HVAC field experience.
- Technical Acumen: Demonstrate a strong working understanding of electrical wiring, complex controls, and related electronic systems.
- Mentorship & Communication: Exhibit excellent communication skills and a highly collaborative, team-oriented approach, ideally with experience mentoring apprentices or providing technical guidance (a key asset).
- Digital Proficiency: Must be proficient with computers, Microsoft Office applications, and virtual communication tools for remote support.
- Mobility: Requires a valid driverâs license and reliable vehicle (all mileage is fully reimbursed).
- Value-Added Skills (Bonus Assets): Direct experience with VRF/VRV systems, knowledge of AutoCAD, current certifications in First Aid, Fall Protection, or Forklift operation.
Summary
âïž How to Apply:
Ready to keep your HVAC expertise sharp while reducing the physical strainâand still making a real difference?
Send your resume to renee.paul@randstad.ca with the subject line: "HVAC Technical Support Specialist" or simply apply through this posting.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
The Opportunity:
Ready to transition your HVAC/R expertise into a rewarding new domain? This role allows you to fully leverage your deep technical knowledge and troubleshooting skills, moving away from the daily physical demands of field or rooftop work to become a trusted, office-based resource. You will primarily guide field technicians, troubleshoot complex system failures, and ensure that all projects are executed safely, efficiently, and according to schedule.
Key Responsibilities:
- Remote Expert Guidance: Provide expert-level technical assistance and troubleshooting support to field technicians primarily via phone, email, and Microsoft Teams, supplemented by occasional necessary site visits.
- Installation Partnership: Collaborate directly with external contractors on advanced system installations and project commissioning, ensuring seamless integration.
- Project Problem-Solving: Deliver practical, results-driven solutions and guidance to keep projects on schedule and ensure clients receive full, effective support.
- Operational Versatility: Maintain a primarily office-based function in our Edmonton office, while occasionally assisting with field operations as required.
...
- Travel: Utilize reimbursed travel for necessary trips across Alberta and for occasional collaboration with our Calgary team.
đ Location: Edmonton, AB (travel within Alberta required)
đ” Compensation: $75,000â$95,000 annually + performance bonus
đ Schedule: Full-Time MondayâFriday
đ
Position Type: Permanent Office-based with field travel
Advantages
đ Why You'll Thrive With Us:
- Premium Annual Salary: Earn a highly competitive salary ranging from $75,000 to $95,000 annually, commensurate with your skills and proven experience.
- Performance Incentives: Access results-driven bonus opportunities to unlock significant extra earning potential.
- Comprehensive Coverage: Benefit from full health and dental benefits designed to provide robust support for you and your family.
- Long-Term Investment: Join our Group RRSP program after your first year, helping you actively plan and invest toward your future financial goals.
- Time Off: Start with two weeks of paid vacation, with the potential for additional time available as you become a seasoned professional.
- Travel Covered: Receive full reimbursement for all mileage and necessary work-related travel expenses.
- Balanced Schedule: Maintain a healthy work-life balance with a consistent MondayâFriday workweek.
Responsibilities
đ§ Core Responsibilities:
- Primary Technical Liaison: Serve as the main point of contact for technicians and external contractors, providing immediate technical support and complex troubleshooting assistance.
- System Diagnosis & Resolution: Expertly diagnose and resolve issues concerning VRF/VRV systems, complex controls, and system electronics across various installation types.
- Commissioning & Service Support: Deliver essential commissioning and service support both remotely (via digital channels) and through occasional necessary on-site visits.
- Training & Development: Lead and deliver technical training sessions and workshops, utilizing platforms like Microsoft Teams or in-person formats, to elevate the team's knowledge.
- Product Performance Collaboration: Work closely with the sales and engineering departments to analyze and resolve product performance challenges and ensure optimal functionality.
- Documentation & Reporting: Meticulously create, update, and manage detailed reports and operational documentation using Microsoft Office (Word, Excel, Outlook) and other relevant software tools.
Qualifications
â
What Youâll Bring:
- Mandatory Certification: Journeyman Refrigeration Mechanic certification is a non-negotiable requirement.
- Core Experience: Possess a minimum of 5 years of practical HVAC field experience.
- Technical Acumen: Demonstrate a strong working understanding of electrical wiring, complex controls, and related electronic systems.
- Mentorship & Communication: Exhibit excellent communication skills and a highly collaborative, team-oriented approach, ideally with experience mentoring apprentices or providing technical guidance (a key asset).
- Digital Proficiency: Must be proficient with computers, Microsoft Office applications, and virtual communication tools for remote support.
- Mobility: Requires a valid driverâs license and reliable vehicle (all mileage is fully reimbursed).
- Value-Added Skills (Bonus Assets): Direct experience with VRF/VRV systems, knowledge of AutoCAD, current certifications in First Aid, Fall Protection, or Forklift operation.
Summary
âïž How to Apply:
Ready to keep your HVAC expertise sharp while reducing the physical strainâand still making a real difference?
Send your resume to renee.paul@randstad.ca with the subject line: "HVAC Technical Support Specialist" or simply apply through this posting.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
