Position: Technical Support Specialist – Glazing Products
Our client, a recognized leader in the distribution of architectural hardware, is currently seeking a Technical Support Specialist for its Glazing Division. This permanent position is based in Montreal and is available immediately. Reporting to the Glazing Product Manager, the selected candidate will play a key role in analyzing architectural project requests, providing technical support, managing technical documentation, and contributing to the development of training programs and tools.
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The ideal candidate has strong knowledge of glazing and architectural components, excellent technical interpretation skills, and experience in quoting and product recommendation. This role requires attention to detail, autonomy, strong organizational skills, and excellent communication. Bilingualism is required for effective communication with internal teams, suppliers, and customers.
Work Shift: Day shift
Location: Ville St-Laurent (hybrid work possible, depending on policy)
Salary: Starting at $65,000, depending on experience
Duration: Permanent
Important: Candidates must be authorized to work in Canada and already reside in the province of Quebec.
Advantages
• Permanent, full-time position (day shift)
• Competitive salary, based on experience
• Stimulating and growing technical environment
• Opportunities for advancement and continuous learning
• Collaborative and multidisciplinary team
• Group insurance, paid vacation, and other benefits
Responsibilities
• Analyze quote requests for architectural projects
• Identify suitable glazing products (stock or special order)
• Ensure technical accuracy and compliance in product recommendations
• Provide technical drawings, spec sheets, and glass fabrication details as needed
• Respond to technical inquiries from clients and the sales team
• Coordinate with suppliers for pricing and product support
• Identify gaps in product offerings and propose improvements
• Create and maintain a technical documentation library (CAD drawings, templates, installation guides)
• Contribute to the development of training programs and reference materials
Qualifications
• Diploma in architectural technology, mechanical engineering, or a related field
• Minimum of 2 to 3 years of experience in technical support or architectural product quoting
• Proficient with design software (e.g., AutoCAD, SolidWorks)
• Strong communication skills, customer service mindset, and documentation abilities
• Bilingual (French/English) – written and spoken
• Analytical thinking, autonomy, attention to detail, and ability to manage multiple tasks
Summary
If you’re passionate about developing technical solutions for the architectural hardware market and would like to join a dynamic and innovative team, don’t hesitate to send me your resume today!
Georges Beauzil
Consultant en recrutement
Ingénierie manufacturière
georges.beauzil@randstad.ca
Venez me rejoindre sur LinkedIn en toute confidentialité
https://www.linkedin.com/in/georges-beauzil-b89738316/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Position: Technical Support Specialist – Glazing Products
Our client, a recognized leader in the distribution of architectural hardware, is currently seeking a Technical Support Specialist for its Glazing Division. This permanent position is based in Montreal and is available immediately. Reporting to the Glazing Product Manager, the selected candidate will play a key role in analyzing architectural project requests, providing technical support, managing technical documentation, and contributing to the development of training programs and tools.
The ideal candidate has strong knowledge of glazing and architectural components, excellent technical interpretation skills, and experience in quoting and product recommendation. This role requires attention to detail, autonomy, strong organizational skills, and excellent communication. Bilingualism is required for effective communication with internal teams, suppliers, and customers.
Work Shift: Day shift
Location: Ville St-Laurent (hybrid work possible, depending on policy)
Salary: Starting at $65,000, depending on experience
Duration: Permanent
Important: Candidates must be authorized to work in Canada and already reside in the province of Quebec.
...
Advantages
• Permanent, full-time position (day shift)
• Competitive salary, based on experience
• Stimulating and growing technical environment
• Opportunities for advancement and continuous learning
• Collaborative and multidisciplinary team
• Group insurance, paid vacation, and other benefits
Responsibilities
• Analyze quote requests for architectural projects
• Identify suitable glazing products (stock or special order)
• Ensure technical accuracy and compliance in product recommendations
• Provide technical drawings, spec sheets, and glass fabrication details as needed
• Respond to technical inquiries from clients and the sales team
• Coordinate with suppliers for pricing and product support
• Identify gaps in product offerings and propose improvements
• Create and maintain a technical documentation library (CAD drawings, templates, installation guides)
• Contribute to the development of training programs and reference materials
Qualifications
• Diploma in architectural technology, mechanical engineering, or a related field
• Minimum of 2 to 3 years of experience in technical support or architectural product quoting
• Proficient with design software (e.g., AutoCAD, SolidWorks)
• Strong communication skills, customer service mindset, and documentation abilities
• Bilingual (French/English) – written and spoken
• Analytical thinking, autonomy, attention to detail, and ability to manage multiple tasks
Summary
If you’re passionate about developing technical solutions for the architectural hardware market and would like to join a dynamic and innovative team, don’t hesitate to send me your resume today!
Georges Beauzil
Consultant en recrutement
Ingénierie manufacturière
georges.beauzil@randstad.ca
Venez me rejoindre sur LinkedIn en toute confidentialité
https://www.linkedin.com/in/georges-beauzil-b89738316/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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