Technical Support

As an IT Technician, you will join a close-knit IT team to ensure smooth operations at our St-Hubert and Acton Vale sites. You won't just be behind a screen: you'll be on the front lines, at the heart of the action, where technology meets pharmaceutical manufacturing.

Advantages
Competitive salary and annual bonus
Group insurance and RRSP with employer contribution
Flexible work days
A human-sized IT team, corporate events and a dynamic work environment.

Responsibilities
Your main responsibilities:

Provide daily IT support to employees.
Configure and install workstations, peripherals (scanners, printers, tablets), and mobile devices.
Administer access (Active Directory, Azure AD, Intune) and ensure network security (EDR, VPN).
Prioritize tickets via Fresh Service and document interventions to achieve operational excellence.

Qualifications
College diploma (DEC) in Computer Science or equivalent relevant experience.
Minimum 1-2 years of experience in technical support, ideally in a manufacturing environment.
Proficiency in Windows (7-11), Active Directory, Group Policy Objects (GPO), DNS/DHCP, and a keen interest in factory equipment (barcode scanners).
Fully bilingual (French/English), as your supervisor is based in the United States.
CompTIA A+ certification (a major asset).
Complete autonomy, excellent prioritization skills, and a strong sense of urgency.

Summary
Please feel free to contact me for more information about this IT technician opportunity. Send us your CV today: isabelle.gauthier@randstaddigital.com

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.