Do you have experience with Tenant Services?
Our Client is seeking a Tenant Services Coordinator for a 5-week temporary assignment to cover staff vacation.
...
This role is a critical front-line position responsible for serving as the primary point of contact for tenants, ensuring their needs are met promptly and professionally. The successful candidate will play a key role in supporting day-to-day building operations, including responding to tenant service requests, coordinating building-related activities such as elevator bookings and service access, and maintaining ongoing communication with both internal teams and external stakeholders.
This is a dynamic, high-visibility role within a fast-paced commercial property environment, ideal for someone who thrives in a client-facing position and is passionate about delivering excellent service. The role demands strong organizational abilities, a keen attention to detail, and effective communication skills—both written and verbal. It also requires a high degree of responsiveness, initiative, and adaptability, as the Coordinator will be juggling multiple priorities and supporting time-sensitive administrative and operational tasks essential to tenant satisfaction and smooth property operations.
Advantages
-On-the-job training will be provided until August 8th by the outgoing staff member.
- TTC Access
-5 weeks contract with a possible extension
Responsibilities
-Deliver exceptional customer service through integrity, respect, and results orientation
-Manage tenant service requests and coordinate elevator bookings, additional service charges, and insurance certificates
-Respond to tenant inquiries within 24 hours
-Support the Angus Anywhere Tenant Request and Preventative Maintenance systems
-Provide general administrative support including tenant memos, marketing materials, and correspondence
-Handle incoming calls and general inquiries
-Maintain office common areas (reception, kitchen), order supplies, and create purchase orders
-Manage incoming/outgoing mail and couriers
-Maintain and troubleshoot office equipment with IT support
-File and manage both electronic and hard copy documents
-Perform additional administrative duties as requested
Qualifications
-High school diploma required; post-secondary education preferred
-CPM or RPA designation an asset (or working toward one)
-2+ years of relevant office experience, preferably in Property Management or Real Estate
-Strong communication, interpersonal, and organizational skills
-Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
-Knowledge of Angus Systems (an MRI Software product) is a strong asset
-Demonstrates integrity, professionalism, and a customer-focused attitude
-Ability to work independently and under pressure
-Flexible and responsive to changing priorities
Summary
Ideal Candidate Traits:
-Friendly and engaging personality
-Quick learner and adaptable
-Responsive and highly organized
-Professional and courteous communicator
-Proactive and results-oriented
-Comfortable in a collaborative 6-person team environment
-Strong tenant service orientation
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have experience with Tenant Services?
Our Client is seeking a Tenant Services Coordinator for a 5-week temporary assignment to cover staff vacation.
This role is a critical front-line position responsible for serving as the primary point of contact for tenants, ensuring their needs are met promptly and professionally. The successful candidate will play a key role in supporting day-to-day building operations, including responding to tenant service requests, coordinating building-related activities such as elevator bookings and service access, and maintaining ongoing communication with both internal teams and external stakeholders.
This is a dynamic, high-visibility role within a fast-paced commercial property environment, ideal for someone who thrives in a client-facing position and is passionate about delivering excellent service. The role demands strong organizational abilities, a keen attention to detail, and effective communication skills—both written and verbal. It also requires a high degree of responsiveness, initiative, and adaptability, as the Coordinator will be juggling multiple priorities and supporting time-sensitive administrative and operational tasks essential to tenant satisfaction and smooth property operations.
...
Advantages
-On-the-job training will be provided until August 8th by the outgoing staff member.
- TTC Access
-5 weeks contract with a possible extension
Responsibilities
-Deliver exceptional customer service through integrity, respect, and results orientation
-Manage tenant service requests and coordinate elevator bookings, additional service charges, and insurance certificates
-Respond to tenant inquiries within 24 hours
-Support the Angus Anywhere Tenant Request and Preventative Maintenance systems
-Provide general administrative support including tenant memos, marketing materials, and correspondence
-Handle incoming calls and general inquiries
-Maintain office common areas (reception, kitchen), order supplies, and create purchase orders
-Manage incoming/outgoing mail and couriers
-Maintain and troubleshoot office equipment with IT support
-File and manage both electronic and hard copy documents
-Perform additional administrative duties as requested
Qualifications
-High school diploma required; post-secondary education preferred
-CPM or RPA designation an asset (or working toward one)
-2+ years of relevant office experience, preferably in Property Management or Real Estate
-Strong communication, interpersonal, and organizational skills
-Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
-Knowledge of Angus Systems (an MRI Software product) is a strong asset
-Demonstrates integrity, professionalism, and a customer-focused attitude
-Ability to work independently and under pressure
-Flexible and responsive to changing priorities
Summary
Ideal Candidate Traits:
-Friendly and engaging personality
-Quick learner and adaptable
-Responsive and highly organized
-Professional and courteous communicator
-Proactive and results-oriented
-Comfortable in a collaborative 6-person team environment
-Strong tenant service orientation
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
