Transcon Agent - Evening Shift

Advantages
-3pm-11pm Monday to Friday shift
-Salary 50k-55k depending on experience
-Paid leave, vacation, sick leave
-Health plan: medical care, prescription drugs, dental care, and vision
-Life insurance
-Retirement savings plan RRSP
-Employee stock purchase plan
-Staff training and development programme

Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace TRANSCON Files and reporting
- Use export TRANSCON Workflow on daily basis
- Ensure accurate and timely client and vendors billing.
- Ensure delivery of freight and timely clearance when applicable
- Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
- Contribute to maintain good relationships with suppliers
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Meet KPI standards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary

Qualifications
- 2–3 years of experience in freight forwarding, domestic/inland transport, customer service or logistics operations
- Familiarity with national freight regulations (e.g. DOT, TSA or local transport compliance rules)
- Excellent verbal and written communication skills to manage daily interactions with customers, carriers, and suppliers
- Detail-oriented with strong organizational skills
- Ability to work in a dynamic environment and manage multiple tasks simultaneously

Summary
Focusing on the transport and logistics industry, we are here to help you find the right job in this field. We invite you to contact Melissa Cuetti or Patrick Pepin:

514-695-9585
melissa.cumetti@randstad.ca
patrick.pepin@randstad.ca

Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/
- linkedin.com/in/patrick-pepin-319b451a8

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.