Title: Transport Customer Service - Claims Department
Location: Mont-St-Gregoire
Industry: Transport
Under the supervision of the QSF Director, the Claims Agent handles claims files from opening to completion. He/she investigates and obtains all required documents to submit to the person in charge. He/she is responsible for producing several reports and preparing department meetings.
...
If you have experience in the Trucking industry, we want to hear from you!
Apply now: melissa.cumetti@randstad.ca / cyrus.allinia@randstad.ca
Advantages
- Monday-Friday, 8:00am to 5pm
- 40 hour work week
- Salary between 21 and 22$/hr
- RSP program
- Insurances Medical/Dental
- Salary dependent on experience, to be discussed
- 2 weeks vacation
- 10 personal days
- 3 sick days
Responsibilities
- Handle complaints on a daily basis for damaged shipments
- Follow up e-mails, attach documents to orders, respond to customers and drivers;
- Open claims files, document, follow up and finalize;
- Process & analyze manufacturers' claims;
- Investigate events;
- Complete control sheets & follow up on damage reports;
- Produce various reports (weekly, monthly, annual);
- Share claims information and communications via our terminals and screens;
- Be attentive to company safety;
- Participate in various projects as required;
- Perform all clerical tasks;
- All other related tasks;
Qualifications
- Bilingualism (French and English, oral and written)
- Knowledge of MS O365 (Excel, Word, Outlook etc.)
- Experience in customer service
- Experience in the transportation sector (a must)
- Experience using Magnus TMS (asset)
- Analytical mind and good judgment
- Polite and courteous towards customers and colleagues
- Promote a positive and professional company image
- Self-reliance and resourcefulness
- Participate in continuous improvement
- Open-minded and solution-oriented
Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Cyrus Allinia:
melissa.cumetti@randstad.ca
cyrus.allinia@randstad.ca
Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti/
- https://www.linkedin.com/in/cyrus-allinia/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Title: Transport Customer Service - Claims Department
Location: Mont-St-Gregoire
Industry: Transport
Under the supervision of the QSF Director, the Claims Agent handles claims files from opening to completion. He/she investigates and obtains all required documents to submit to the person in charge. He/she is responsible for producing several reports and preparing department meetings.
If you have experience in the Trucking industry, we want to hear from you!
Apply now: melissa.cumetti@randstad.ca / cyrus.allinia@randstad.ca
Advantages
- Monday-Friday, 8:00am to 5pm
- 40 hour work week
- Salary between 21 and 22$/hr
- RSP program
- Insurances Medical/Dental
- Salary dependent on experience, to be discussed
- 2 weeks vacation
- 10 personal days
- 3 sick days
Responsibilities
- Handle complaints on a daily basis for damaged shipments
- Follow up e-mails, attach documents to orders, respond to customers and drivers;
- Open claims files, document, follow up and finalize;
- Process & analyze manufacturers' claims;
- Investigate events;
- Complete control sheets & follow up on damage reports;
...
- Produce various reports (weekly, monthly, annual);
- Share claims information and communications via our terminals and screens;
- Be attentive to company safety;
- Participate in various projects as required;
- Perform all clerical tasks;
- All other related tasks;
Qualifications
- Bilingualism (French and English, oral and written)
- Knowledge of MS O365 (Excel, Word, Outlook etc.)
- Experience in customer service
- Experience in the transportation sector (a must)
- Experience using Magnus TMS (asset)
- Analytical mind and good judgment
- Polite and courteous towards customers and colleagues
- Promote a positive and professional company image
- Self-reliance and resourcefulness
- Participate in continuous improvement
- Open-minded and solution-oriented
Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Cyrus Allinia:
melissa.cumetti@randstad.ca
cyrus.allinia@randstad.ca
Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti/
- https://www.linkedin.com/in/cyrus-allinia/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
