détails d'emploi
We are looking for a dynamic and motivated customer service representative to join the team of a well-established company in the field of industrial safety, catering and professional cleaning products. This one-month temporary position, with the possibility of extension and permanent status, is an excellent opportunity to put your sales and customer service skills to good use in a stimulating environment. The successful candidate will play a key role in customer support and business development.
...
Advantages
A solid company, in business for over 35 years.
Opportunities for growth, development and tuition reimbursement program.
Integration into a dynamic team.
Ongoing sales training offered periodically.
Responsibilities
Handle customer service calls for orders, payments and refunds.
Accurately capture customer orders, identify their needs, suggest complementary products and inform about current promotions.
Make outbound calls to existing customers.
Ensure complete follow-up of the order cycle, from order entry to invoicing, communicating lead times and possible product substitutions.
Work closely with various internal departments (pricing, credit) and managers on sales strategies.
Resolve customer problems and complaints in an efficient and courteous manner.
Qualifications
High school diploma or equivalent.
Minimum 3 years' direct work experience in customer service and sales functions.
Proficiency in Microsoft Office suite and ERP systems (data entry, e-mail).
Ability to communicate primarily in French (70% of tasks).
Strong problem-solving skills and ability to build lasting relationships with customers.
Summary
If you are interested in this position or would like to discuss your career in sales or customer relations, please write to me: thibault.sanz@randstad.ca
This opportunity isn't for you, but you know someone who might be interested? Please put them in touch with me. If the person you refer gets a job with Randstad, you could be eligible for a bonus!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are looking for a dynamic and motivated customer service representative to join the team of a well-established company in the field of industrial safety, catering and professional cleaning products. This one-month temporary position, with the possibility of extension and permanent status, is an excellent opportunity to put your sales and customer service skills to good use in a stimulating environment. The successful candidate will play a key role in customer support and business development.
Advantages
A solid company, in business for over 35 years.
Opportunities for growth, development and tuition reimbursement program.
Integration into a dynamic team.
Ongoing sales training offered periodically.
Responsibilities
Handle customer service calls for orders, payments and refunds.
Accurately capture customer orders, identify their needs, suggest complementary products and inform about current promotions.
Make outbound calls to existing customers.
Ensure complete follow-up of the order cycle, from order entry to invoicing, communicating lead times and possible product substitutions.
Work closely with various internal departments (pricing, credit) and managers on sales strategies.
...
Resolve customer problems and complaints in an efficient and courteous manner.
Qualifications
High school diploma or equivalent.
Minimum 3 years' direct work experience in customer service and sales functions.
Proficiency in Microsoft Office suite and ERP systems (data entry, e-mail).
Ability to communicate primarily in French (70% of tasks).
Strong problem-solving skills and ability to build lasting relationships with customers.
Summary
If you are interested in this position or would like to discuss your career in sales or customer relations, please write to me: thibault.sanz@randstad.ca
This opportunity isn't for you, but you know someone who might be interested? Please put them in touch with me. If the person you refer gets a job with Randstad, you could be eligible for a bonus!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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