Are you an experienced banking operations professional looking to take the next step with a leading financial institution? We are seeking a highly skilled and detail-oriented Operations Officer III to join our growing team in downtown Toronto.
...
In this 100% back-office role, you will be responsible for high-volume transfer and transaction processing within a fast-paced, collaborative environment. If you are tech-savvy, possess a deep understanding of financial operations, and thrive on meeting high-efficiency benchmarks, this role offers excellent opportunities for career progression and skill expansion.
Position Title: Operations Officer III
Location: Toronto, Ontario (Hybrid: 4 days onsite Fridays remote)
Position Type: Contract (3 months, with strong potential for extension or permanent conversion based on performance)
Schedule: Monday – Friday, 9:00 AM – 5:00 PM (Overtime may be required)
Compensation: $28.24 / hour
Advantages
Top-Tier Experience: Work for a leading, globally recognized financial institution.
Career Growth: Proven pathways for contract extension or permanent conversion based on your performance and business needs.
Comprehensive Training: Benefit from a structured, 6-week training period to ensure your success.
Work-Life Balance: Enjoy a predictable schedule with a hybrid work model (Fridays work-from-home).
Responsibilities
High-Volume Processing: Efficiently review and process 50 to 100 financial transfers and transactions daily, ensuring absolute accuracy.
Escalation Management: Handle and resolve complex operational escalations received from sales and front-end staff.
SLA Compliance: Meet or exceed daily Service Level Agreements (SLAs) and target average handling times.
Cross-Functional Collaboration: Work independently on daily queues while actively participating in team meetings (approx. 4–5 hours weekly) and interacting with internal and external stakeholders.
Data Management: Securely handle sensitive customer financial data in strict compliance with industry regulations.
Qualifications
Must-Have Hard Skills
Financial Sector Experience: Minimum of 5 years of experience working in operations within a bank or financial institution.
Transaction Processing: Strong, proven experience handling financial transfers and transaction processing.
Technical Proficiency: Advanced tech-savvy skills, including high proficiency in Microsoft 365 (Excel, Outlook, and Word).
Education: Completed Post-Secondary certification/degree.
Soft Skills
Attention to Detail: Sharp eye for spotting errors in a high-volume data-entry environment.
Prioritization & Multitasking: Ability to manage competing priorities and high volumes without sacrificing quality.
Communication: Strong written and verbal communication skills for addressing internal and external escalations.
Nice-to-Have Skills
Investment Knowledge: Prior experience handling GICs, stocks, or mutual funds.
Industry Certifications: Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC) certification is highly preferred.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
Are you an experienced banking operations professional looking to take the next step with a leading financial institution? We are seeking a highly skilled and detail-oriented Operations Officer III to join our growing team in downtown Toronto.
In this 100% back-office role, you will be responsible for high-volume transfer and transaction processing within a fast-paced, collaborative environment. If you are tech-savvy, possess a deep understanding of financial operations, and thrive on meeting high-efficiency benchmarks, this role offers excellent opportunities for career progression and skill expansion.
Position Title: Operations Officer III
Location: Toronto, Ontario (Hybrid: 4 days onsite Fridays remote)
Position Type: Contract (3 months, with strong potential for extension or permanent conversion based on performance)
Schedule: Monday – Friday, 9:00 AM – 5:00 PM (Overtime may be required)
Compensation: $28.24 / hour
Advantages
Top-Tier Experience: Work for a leading, globally recognized financial institution.
Career Growth: Proven pathways for contract extension or permanent conversion based on your performance and business needs.
...
Comprehensive Training: Benefit from a structured, 6-week training period to ensure your success.
Work-Life Balance: Enjoy a predictable schedule with a hybrid work model (Fridays work-from-home).
Responsibilities
High-Volume Processing: Efficiently review and process 50 to 100 financial transfers and transactions daily, ensuring absolute accuracy.
Escalation Management: Handle and resolve complex operational escalations received from sales and front-end staff.
SLA Compliance: Meet or exceed daily Service Level Agreements (SLAs) and target average handling times.
Cross-Functional Collaboration: Work independently on daily queues while actively participating in team meetings (approx. 4–5 hours weekly) and interacting with internal and external stakeholders.
Data Management: Securely handle sensitive customer financial data in strict compliance with industry regulations.
Qualifications
Must-Have Hard Skills
Financial Sector Experience: Minimum of 5 years of experience working in operations within a bank or financial institution.
Transaction Processing: Strong, proven experience handling financial transfers and transaction processing.
Technical Proficiency: Advanced tech-savvy skills, including high proficiency in Microsoft 365 (Excel, Outlook, and Word).
Education: Completed Post-Secondary certification/degree.
Soft Skills
Attention to Detail: Sharp eye for spotting errors in a high-volume data-entry environment.
Prioritization & Multitasking: Ability to manage competing priorities and high volumes without sacrificing quality.
Communication: Strong written and verbal communication skills for addressing internal and external escalations.
Nice-to-Have Skills
Investment Knowledge: Prior experience handling GICs, stocks, or mutual funds.
Industry Certifications: Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC) certification is highly preferred.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
