Assistant Property Manager

A managerial position which is responsible to support and assist the Sr. Property Manager to ensure the successful day to day operations of the property. The position requires an individual who exemplifies professionalism, service excellence, attention to detail and focus on quality.

The role is a Ambassador specializing in relationship management with high profile tenants within Suncor Energy Centre. The position is the conduit and liaison for tenants in which, through constant communication and follow up with other departments, ensures a timely resolution to operational issues while minimizing tenant impact. This individual will also be supervising and providing direction to the Building Services team to ensure the appearance of the exterior and interior common areas of the complex are always maintained to the highest standard. They will work closely with the Sr. Property Manager to ensure budgets and capital plans are prepared and managed as per objectives, negotiate, award and monitor building contracts in accordance with polices, prepare property and co-owner reports within the required timelines, ensure overall tenant satisfaction and liaise with contractors and employees.

The incumbent will assist the Sr. Property Manager to oversee the operational and administrative functions associated with the property, ensuring the asset is managed and operated at the highest possible standard in accordance with CBRE goals, objectives and all applicable codes, environmental requirements and government legislation.

RESPONSIBILITIES:

- Primary tenant contact for escalated inquiries and requests, requiring detailed coordination and communication between the tenants, operations, security, construction, accounting and building services ensuring all requests and concerns are dealt with in a professional manner to ensure tenant satisfaction.

- Managing the day-to-day operations of the Building Services Department, comprised of one Building Services Supervisor, one Building Services.

Coordinator, one Building Services Technician, one Dock Master and one Receptionist/Administrative Assistant. Management of this team includes monitoring and providing support daily, participating in performance management, setting objectives, and providing development through training and education.

- Take personal responsibility to promote and adhere to all safety, health, and environment policies. Lead by example to proactively identify, report, manage and mitigate potential hazards and follow through to resolution.

- Liaise with base building contractors on projects ensuring they are completed as scheduled and in accordance with the budget guidelines including window cleaning, landscaping, waste removal, carpet cleaning, pest control, janitorial, parking, and common area repairs.

- Assist in Supervising the janitorial contract to ensure contractor maintains compliance with the agreement, monthly costs are within the established budget and the service provided meets the tenants and CBRE's expectations. Conduct monthly meetings and inspections as required.

- Attend Monthly Parking contract meetings and assist with parking recommendations to improve the parking experience, maximize revenue, and ensure parker satisfaction. Review monthly parking reports and ensure the data is cross-referenced with Tenant lease information.

- Conduct monthly “Key Account Meetings” with the large office tenants documenting discussions of their issues for distribution to all departments. Meet with other tenants including retailers on a regular basis and ensure all meetings are tracked and minutes are taken.

- Coordinating all tenant move-in/move-out(s) in conjunction with construction, operations, security and building service/loading dock ensuring all procedures are followed. Ensuring signage, access cards, mailboxes, recycling, move-in packages, Life Safety manual and Tenant Information Guides are appropriately distributed. Conduct New Tenant Orientation meetings to ensure tenants feel welcome and are educated on the building regulations, procedures, and contacts.

- Routinely review to ensure the Tenant Information Guide, Tenant Database and web site information is accurate and continuously up to date. Additionally, working with the Marketing team to ensure the tenant App updates are accurate and timely.

- Assist the Tenant Services Manager and Shared Services in monitoring the Accounts Receivable process, and ensure all outstanding balances are followed up on in a timely fashion and the A/R is always current.

- Administration of all lease documentation, storage area management and leases ensuring the information is kept updated and accurate at all times.

- Assisting the Sr. Property Manager to generate and compile the Monthly Property Management Report and organize the quarterly co-owner meetings report ensuring all the information is accurate and up to date. Assist and provide support to the managers regarding variance comments and other requirements included in the monthly reports.

- Assisting the Sr. Property Manager with budget preparation, contract negotiation and management of operating costs by adhering to purchasing processes, reviewing and approval of all billings, maintaining accurate maintenance and administrative records.

Assist and provide support to the managers to ensure accurate and timely entry into YARDI relating to day-to-day expenses and one time projects.

- Other duties as assigned.

QUALIFICATIONS

SERVICE / PERSONAL SKILLS:

A proven leader, who exhibits and insists on a standard of excellence, and shares our vision to work collaboratively with others to meet our commitment to providing outstanding customer service. The ideal candidate works independently and has the proven ability to deal with difficult/sensitive situations. In addition, the successful candidate will have strong communication and organizational skills with the ability to multitask.

EXPERIENCE & TECHNICAL SKILLS:

- Minimum 5 years working experience in a large commercial building environment.

- Minimum 3 years management experience.

- Minimum 3 years of experience with direct supervision of staff

EDUCATION / DESIGNATIONS / LICENSES:

- University degree is an asset

- Possess or working towards RPA, FMA or CPM.

- Possess or working towards RECA Licensing in Property Management.

Please submit your resume in confidence to paul.dusome@randstad.ca

Advantages
- University degree is an asset

Possess or working towards RECA Licensing in Property Management.

Responsibilities
Summary:

As a Property Management Associate, you will oversee the coordination of a variety of departmental and financial activities.

Note: Temporary position with the potential to move into a permanent role.

A managerial position which is responsible to support and assist the Sr. Property Manager to ensure the successful day to day operations of the property. The position requires an individual who exemplifies professionalism, service excellence, attention to detail and focus on quality.

The role is a Ambassador specializing in relationship management with high profile tenants within Suncor Energy Centre. The position is the conduit and liaison for tenants in which, through constant communication and follow up with other departments, ensures a timely resolution to operational issues while minimizing tenant impact. This individual will also be supervising and providing direction to the Building Services team to ensure the appearance of the exterior and interior common areas of the complex are always maintained to the highest standard. They will work closely with the Sr. Property Manager to ensure budgets and capital plans are prepared and managed as per objectives, negotiate, award and monitor building contracts in accordance with polices, prepare property and co-owner reports within the required timelines, ensure overall tenant satisfaction and liaise with contractors and employees.

The incumbent will assist the Sr. Property Manager to oversee the operational and administrative functions associated with the property, ensuring the asset is managed and operated at the highest possible standard in accordance with CBRE goals, objectives and all applicable codes, environmental requirements and government legislation.

RESPONSIBILITIES:

- Primary tenant contact for escalated inquiries and requests, requiring detailed coordination and communication between the tenants, operations, security, construction, accounting and building services ensuring all requests and concerns are dealt with in a professional manner to ensure tenant satisfaction.

- Managing the day-to-day operations of the Building Services Department, comprised of one Building Services Supervisor, one Building Services.

Coordinator, one Building Services Technician, one Dock Master and one Receptionist/Administrative Assistant. Management of this team includes monitoring and providing support daily, participating in performance management, setting objectives, and providing development through training and education.

- Take personal responsibility to promote and adhere to all safety, health, and environment policies. Lead by example to proactively identify, report, manage and mitigate potential hazards and follow through to resolution.

- Liaise with base building contractors on projects ensuring they are completed as scheduled and in accordance with the budget guidelines including window cleaning, landscaping, waste removal, carpet cleaning, pest control, janitorial, parking, and common area repairs.

- Assist in Supervising the janitorial contract to ensure contractor maintains compliance with the agreement, monthly costs are within the established budget and the service provided meets the tenants and CBRE's expectations. Conduct monthly meetings and inspections as required.

- Attend Monthly Parking contract meetings and assist with parking recommendations to improve the parking experience, maximize revenue, and ensure parker satisfaction. Review monthly parking reports and ensure the data is cross-referenced with Tenant lease information.

- Conduct monthly “Key Account Meetings” with the large office tenants documenting discussions of their issues for distribution to all departments. Meet with other tenants including retailers on a regular basis and ensure all meetings are tracked and minutes are taken.

- Coordinating all tenant move-in/move-out(s) in conjunction with construction, operations, security and building service/loading dock ensuring all procedures are followed. Ensuring signage, access cards, mailboxes, recycling, move-in packages, Life Safety manual and Tenant Information Guides are appropriately distributed. Conduct New Tenant Orientation meetings to ensure tenants feel welcome and are educated on the building regulations, procedures, and contacts.

- Routinely review to ensure the Tenant Information Guide, Tenant Database and web site information is accurate and continuously up to date. Additionally, working with the Marketing team to ensure the tenant App updates are accurate and timely.

- Assist the Tenant Services Manager and Shared Services in monitoring the Accounts Receivable process, and ensure all outstanding balances are followed up on in a timely fashion and the A/R is always current.

- Administration of all lease documentation, storage area management and leases ensuring the information is kept updated and accurate at all times.

- Assisting the Sr. Property Manager to generate and compile the Monthly Property Management Report and organize the quarterly co-owner meetings report ensuring all the information is accurate and up to date. Assist and provide support to the managers regarding variance comments and other requirements included in the monthly reports.

- Assisting the Sr. Property Manager with budget preparation, contract negotiation and management of operating costs by adhering to purchasing processes, reviewing and approval of all billings, maintaining accurate maintenance and administrative records.

Assist and provide support to the managers to ensure accurate and timely entry into YARDI relating to day-to-day expenses and one time projects.

- Other duties as assigned.

QUALIFICATIONS

SERVICE / PERSONAL SKILLS:

A proven leader, who exhibits and insists on a standard of excellence, and shares our vision to work collaboratively with others to meet our commitment to providing outstanding customer service. The ideal candidate works independently and has the proven ability to deal with difficult/sensitive situations. In addition, the successful candidate will have strong communication and organizational skills with the ability to multitask.

EXPERIENCE & TECHNICAL SKILLS:

- Minimum 5 years working experience in a large commercial building environment.

- Minimum 3 years management experience.

- Minimum 3 years of experience with direct supervision of staff

EDUCATION / DESIGNATIONS / LICENSES:

- University degree is an asset

- Possess or working towards RPA, FMA or CPM.

- Possess or working towards RECA Licensing in Property Management.

Please submit your resume in confidence to paul.dusome@randstad.ca

Qualifications
- Minimum 5 years working experience in a large commercial building environment.

- Minimum 3 years management experience.

- Minimum 3 years of experience with direct supervision of staff

Summary
Summary:

As a Property Management Associate, you will oversee the coordination of a variety of departmental and financial activities.

Note: Temporary position with the potential to move into a permanent role.

A managerial position which is responsible to support and assist the Sr. Property Manager to ensure the successful day to day operations of the property. The position requires an individual who exemplifies professionalism, service excellence, attention to detail and focus on quality.

The role is a Ambassador specializing in relationship management with high profile tenants within Suncor Energy Centre. The position is the conduit and liaison for tenants in which, through constant communication and follow up with other departments, ensures a timely resolution to operational issues while minimizing tenant impact. This individual will also be supervising and providing direction to the Building Services team to ensure the appearance of the exterior and interior common areas of the complex are always maintained to the highest standard. They will work closely with the Sr. Property Manager to ensure budgets and capital plans are prepared and managed as per objectives, negotiate, award and monitor building contracts in accordance with polices, prepare property and co-owner reports within the required timelines, ensure overall tenant satisfaction and liaise with contractors and employees.

The incumbent will assist the Sr. Property Manager to oversee the operational and administrative functions associated with the property, ensuring the asset is managed and operated at the highest possible standard in accordance with CBRE goals, objectives and all applicable codes, environmental requirements and government legislation.

RESPONSIBILITIES:

- Primary tenant contact for escalated inquiries and requests, requiring detailed coordination and communication between the tenants, operations, security, construction, accounting and building services ensuring all requests and concerns are dealt with in a professional manner to ensure tenant satisfaction.

- Managing the day-to-day operations of the Building Services Department, comprised of one Building Services Supervisor, one Building Services.

Coordinator, one Building Services Technician, one Dock Master and one Receptionist/Administrative Assistant. Management of this team includes monitoring and providing support daily, participating in performance management, setting objectives, and providing development through training and education.

- Take personal responsibility to promote and adhere to all safety, health, and environment policies. Lead by example to proactively identify, report, manage and mitigate potential hazards and follow through to resolution.

- Liaise with base building contractors on projects ensuring they are completed as scheduled and in accordance with the budget guidelines including window cleaning, landscaping, waste removal, carpet cleaning, pest control, janitorial, parking, and common area repairs.

- Assist in Supervising the janitorial contract to ensure contractor maintains compliance with the agreement, monthly costs are within the established budget and the service provided meets the tenants and CBRE's expectations. Conduct monthly meetings and inspections as required.

- Attend Monthly Parking contract meetings and assist with parking recommendations to improve the parking experience, maximize revenue, and ensure parker satisfaction. Review monthly parking reports and ensure the data is cross-referenced with Tenant lease information.

- Conduct monthly “Key Account Meetings” with the large office tenants documenting discussions of their issues for distribution to all departments. Meet with other tenants including retailers on a regular basis and ensure all meetings are tracked and minutes are taken.

- Coordinating all tenant move-in/move-out(s) in conjunction with construction, operations, security and building service/loading dock ensuring all procedures are followed. Ensuring signage, access cards, mailboxes, recycling, move-in packages, Life Safety manual and Tenant Information Guides are appropriately distributed. Conduct New Tenant Orientation meetings to ensure tenants feel welcome and are educated on the building regulations, procedures, and contacts.

- Routinely review to ensure the Tenant Information Guide, Tenant Database and web site information is accurate and continuously up to date. Additionally, working with the Marketing team to ensure the tenant App updates are accurate and timely.

- Assist the Tenant Services Manager and Shared Services in monitoring the Accounts Receivable process, and ensure all outstanding balances are followed up on in a timely fashion and the A/R is always current.

- Administration of all lease documentation, storage area management and leases ensuring the information is kept updated and accurate at all times.

- Assisting the Sr. Property Manager to generate and compile the Monthly Property Management Report and organize the quarterly co-owner meetings report ensuring all the information is accurate and up to date. Assist and provide support to the managers regarding variance comments and other requirements included in the monthly reports.

- Assisting the Sr. Property Manager with budget preparation, contract negotiation and management of operating costs by adhering to purchasing processes, reviewing and approval of all billings, maintaining accurate maintenance and administrative records.

Assist and provide support to the managers to ensure accurate and timely entry into YARDI relating to day-to-day expenses and one time projects.

- Other duties as assigned.

QUALIFICATIONS

SERVICE / PERSONAL SKILLS:

A proven leader, who exhibits and insists on a standard of excellence, and shares our vision to work collaboratively with others to meet our commitment to providing outstanding customer service. The ideal candidate works independently and has the proven ability to deal with difficult/sensitive situations. In addition, the successful candidate will have strong communication and organizational skills with the ability to multitask.

EXPERIENCE & TECHNICAL SKILLS:

- Minimum 5 years working experience in a large commercial building environment.

- Minimum 3 years management experience.

- Minimum 3 years of experience with direct supervision of staff

EDUCATION / DESIGNATIONS / LICENSES:

- University degree is an asset

- Possess or working towards RPA, FMA or CPM.

- Possess or working towards RECA Licensing in Property Management.

Please submit your resume in confidence to paul.dusome@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.