We are seeking a detail-oriented, bilingual professional to join our dynamic back-office operations team. In this role, you will provide critical operational support by processing government-related documentation (CRA and Revenue Quebec) and managing specialized financial transactions. This is an excellent opportunity for a motivated individual to gain deep insight into the operational side of the banking industry while working within a collaborative and high-performing team of 13 agents.
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Job Opportunity: Operations Officer I (Bilingual)
Location: Montreal, Quebec (Hybrid)
Duration: 1-Year Contract
Schedule: Monday – Friday, 37.5 hours/week (Core hours: 8:00 AM – 4:30 PM)
Compensation: $24.60
Advantages
Career Growth: Gain experience with one of Canada’s leading financial institutions and learn the intricacies of banking operations.
Work-Life Balance: Hybrid work model starting with 2 days in-office (Wednesday/Thursday) with a gradual transition to 4 days.
Dynamic Culture: Join a supportive team environment with active group coaching and engagement.
Overtime Potential: Opportunities for OT are available based on business needs.
Responsibilities
Transaction Processing: Execute high-volume transactions accurately and on time, ensuring adherence to Service Level Agreements (SLAs).
Documentation Management: Filter, gate-keep, and close requests involving sensitive government documents and customer data.
Compliance & AML: Ensure all activities remain compliant with internal policies, industry regulations, and Anti-Money Laundering (AML) frameworks.
Partner Engagement: Respond to internal partner requests effectively, validating information and performing adjustments within authorized levels.
Process Improvement: Identify opportunities to enhance service delivery and contribute to reporting or special projects that strengthen operating models.
Data Accuracy: Utilize productivity software to log deliverables and maintain meticulous records for monthly performance and quality reviews.
Qualifications
Education: Post-secondary degree or diploma.
Language: Full fluency in English and French is mandatory.
Experience: 2 years of experience in trade processing or a back-office operations environment. Experience with cash products (Loans, Deposits, Swaps, Forwards) is a significant asset.
Technical Skills: Advanced proficiency in Microsoft Excel and the ability to quickly learn new software programs.
Soft Skills: Strong organizational and time-management skills, a high level of quantitative/analytical ability, and the capacity to work both independently and as part of a team.
(Nice-to-Haves)
Previous experience in banking or financial services.
Background in bookkeeping or accounting.
Familiarity with Global or WSS platforms.
Knowledge of Money Market and FX products (Spots, Forwards, Options).
Summary
If you are interested in the operations officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a detail-oriented, bilingual professional to join our dynamic back-office operations team. In this role, you will provide critical operational support by processing government-related documentation (CRA and Revenue Quebec) and managing specialized financial transactions. This is an excellent opportunity for a motivated individual to gain deep insight into the operational side of the banking industry while working within a collaborative and high-performing team of 13 agents.
Job Opportunity: Operations Officer I (Bilingual)
Location: Montreal, Quebec (Hybrid)
Duration: 1-Year Contract
Schedule: Monday – Friday, 37.5 hours/week (Core hours: 8:00 AM – 4:30 PM)
Compensation: $24.60
Advantages
Career Growth: Gain experience with one of Canada’s leading financial institutions and learn the intricacies of banking operations.
Work-Life Balance: Hybrid work model starting with 2 days in-office (Wednesday/Thursday) with a gradual transition to 4 days.
Dynamic Culture: Join a supportive team environment with active group coaching and engagement.
Overtime Potential: Opportunities for OT are available based on business needs.
...
Responsibilities
Transaction Processing: Execute high-volume transactions accurately and on time, ensuring adherence to Service Level Agreements (SLAs).
Documentation Management: Filter, gate-keep, and close requests involving sensitive government documents and customer data.
Compliance & AML: Ensure all activities remain compliant with internal policies, industry regulations, and Anti-Money Laundering (AML) frameworks.
Partner Engagement: Respond to internal partner requests effectively, validating information and performing adjustments within authorized levels.
Process Improvement: Identify opportunities to enhance service delivery and contribute to reporting or special projects that strengthen operating models.
Data Accuracy: Utilize productivity software to log deliverables and maintain meticulous records for monthly performance and quality reviews.
Qualifications
Education: Post-secondary degree or diploma.
Language: Full fluency in English and French is mandatory.
Experience: 2 years of experience in trade processing or a back-office operations environment. Experience with cash products (Loans, Deposits, Swaps, Forwards) is a significant asset.
Technical Skills: Advanced proficiency in Microsoft Excel and the ability to quickly learn new software programs.
Soft Skills: Strong organizational and time-management skills, a high level of quantitative/analytical ability, and the capacity to work both independently and as part of a team.
(Nice-to-Haves)
Previous experience in banking or financial services.
Background in bookkeeping or accounting.
Familiarity with Global or WSS platforms.
Knowledge of Money Market and FX products (Spots, Forwards, Options).
Summary
If you are interested in the operations officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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