Our client is seeking an experienced Business Analyst to join a cross-functional agile team delivering modern digital solutions that are simple, accessible, and user-centered. You will work in a hybrid setup (3 days onsite in Toronto, 2 days remote) for a contract of 9 months based in Toronto, collaborating with product owners, UX designers, developers, and solution delivery vendors to define and evolve web experiences aligned with user needs and accessibility standards.
...
Advantages
đ§ Collaborate in a cross-functional team of UX designers, developers, and stakeholders
đ Agile, user-centered environment with real impact on public-facing digital services
đ Use modern collaboration tools like MIRO, Confluence, JIRA, Slack, and MS Teams
đ Hybrid role â enjoy a flexible work environment (3 days onsite in Toronto)
đ Influence digital strategies, product roadmaps, and user experience standards
Responsibilities
âą Lead backlog management, product design strategies, and digital solution planning
âą Work with stakeholders to gather and analyze business requirements and user needs
âą Define test plans, user stories, integration requirements, and product KPIs
âą Conduct user research and usability testing to validate solution effectiveness
âą Create wireframes, journey maps, personas, content structures, and UX flows
âą Ensure WCAG 2.1 AA compliance and adherence to digital government standards
âą Support testing and QA, including defect tracking, SIT/UAT planning, and feedback loops
âą Document risk mitigation strategies, user insights, product decisions, and deliverables
âą Provide expert input during solution prototyping and iteration cycles
âą Lead team communications, presentation decks, and senior leadership updates
Qualifications
Must Have â
âą5+ years of experience as a Business Analyst in Agile or hybrid environments
âąStrong knowledge of JIRA, Azure DevOps, or Pivotal Tracker
âąExperience working with balanced teams (Product Owner, UX, Dev) using SCRUM
âąExperience using online collaboration tools: MIRO, Confluence, Trello, Slack, MS Teams, Zoom
âąProficiency in user research, usability testing, and accessibility (WCAG 2.0â2.1 AA)
âąKnowledge of UX/UI design principles, wireframing, and content structure
âąExperience with tools like Adobe Creative Suite, Balsamiq, InVision
âąUnderstanding of Ontario Digital Service Standards
âąStrong communication, facilitation, and stakeholder management skills
Nice to Have â
âąBasic knowledge of Microsoft Azure
âąExperience with government digital service delivery or trust accounting systems
âąFamiliarity with ERP, CRM, or case management platforms
Summary
This role is ideal for a dynamic, user-focused Business Analyst who thrives in agile environments and is passionate about building inclusive digital services. You'll play a key role in shaping product features, content design, and customer journeys by transforming user insights into functional, testable, and impactful web solutions.
If you are interested in this role, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Our client is seeking an experienced Business Analyst to join a cross-functional agile team delivering modern digital solutions that are simple, accessible, and user-centered. You will work in a hybrid setup (3 days onsite in Toronto, 2 days remote) for a contract of 9 months based in Toronto, collaborating with product owners, UX designers, developers, and solution delivery vendors to define and evolve web experiences aligned with user needs and accessibility standards.
Advantages
đ§ Collaborate in a cross-functional team of UX designers, developers, and stakeholders
đ Agile, user-centered environment with real impact on public-facing digital services
đ Use modern collaboration tools like MIRO, Confluence, JIRA, Slack, and MS Teams
đ Hybrid role â enjoy a flexible work environment (3 days onsite in Toronto)
đ Influence digital strategies, product roadmaps, and user experience standards
Responsibilities
âą Lead backlog management, product design strategies, and digital solution planning
âą Work with stakeholders to gather and analyze business requirements and user needs
âą Define test plans, user stories, integration requirements, and product KPIs
...
âą Conduct user research and usability testing to validate solution effectiveness
âą Create wireframes, journey maps, personas, content structures, and UX flows
âą Ensure WCAG 2.1 AA compliance and adherence to digital government standards
âą Support testing and QA, including defect tracking, SIT/UAT planning, and feedback loops
âą Document risk mitigation strategies, user insights, product decisions, and deliverables
âą Provide expert input during solution prototyping and iteration cycles
âą Lead team communications, presentation decks, and senior leadership updates
Qualifications
Must Have â
âą5+ years of experience as a Business Analyst in Agile or hybrid environments
âąStrong knowledge of JIRA, Azure DevOps, or Pivotal Tracker
âąExperience working with balanced teams (Product Owner, UX, Dev) using SCRUM
âąExperience using online collaboration tools: MIRO, Confluence, Trello, Slack, MS Teams, Zoom
âąProficiency in user research, usability testing, and accessibility (WCAG 2.0â2.1 AA)
âąKnowledge of UX/UI design principles, wireframing, and content structure
âąExperience with tools like Adobe Creative Suite, Balsamiq, InVision
âąUnderstanding of Ontario Digital Service Standards
âąStrong communication, facilitation, and stakeholder management skills
Nice to Have â
âąBasic knowledge of Microsoft Azure
âąExperience with government digital service delivery or trust accounting systems
âąFamiliarity with ERP, CRM, or case management platforms
Summary
This role is ideal for a dynamic, user-focused Business Analyst who thrives in agile environments and is passionate about building inclusive digital services. You'll play a key role in shaping product features, content design, and customer journeys by transforming user insights into functional, testable, and impactful web solutions.
If you are interested in this role, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
