Change Management and Communications Lead

Advantages
This is a high-impact role where you will be the driving force behind the training program for a significant organizational change. You'll have the opportunity to lead a team, shape the entire training curriculum, and work closely with a diverse group of stakeholders, from front-line employees to senior leadership. This hybrid position offers the best of both worlds, with in-office collaboration three days a week and the flexibility to work remotely on the others. You will be instrumental in ensuring the success of a major program and have the chance to make a lasting impact on our client's capabilities.

Responsibilities
As the Training Lead, you will be accountable for the full lifecycle of the training program. Your key responsibilities will include:

Training Strategy and Delivery: Define and deliver the training scope, including needs assessments, curriculum development, and creating all materials and job aids.

Team and Vendor Management: Lead an internal team and act as the primary point of contact for the vendor's training lead.

Material Development & Review: Determine the training toolset and templates, and consult on, review, and approve all training materials developed by vendors to ensure quality and alignment with business needs.

Execution & Evaluation: Manage all training scheduling and delivery activities, including a train-the-trainer approach, skill testing, and ongoing evaluation of training effectiveness.

Stakeholder Collaboration: Work closely with functional teams, subject matter experts, and sustainment resources to manage review cycles, communicate expectations, and ensure smooth knowledge transfer.

Risk and Issue Management: Identify and proactively address program risks and issues that could impact solution adoption and sustainment.

Qualifications
We are looking for a candidate who meets the following criteria:

10+ years of experience in corporate training principles and methodologies, with a strong preference for experience with large-scale organizational change initiatives.

Extensive knowledge and practical experience in developing training materials for both instructor-led and e-learning formats.

Exceptional written and verbal communication skills, with the ability to tailor messages for different audiences.

A proven ability to lead a team and work collaboratively with various stakeholders.

Strong judgment, tact, and discretion when handling sensitive and complex issues.

The ability to work in a hybrid environment, with required in-office days (Monday, Tuesday, and Thursday), and a willingness to travel up to 15% to other locations within Ontario.

Summary
This is a senior-level opportunity for a Training Lead to take ownership of a critical training program for a large-scale corporate initiative. The ideal candidate will have over a decade of experience in corporate training, exceptional leadership skills, and a strategic mindset. You will be responsible for defining the training roadmap, leading a team, and ensuring the successful adoption of new processes and tools across the organization. This is a hybrid role based in Ontario, offering a chance to make a significant and visible contribution to a major corporate program.

If this role aligns with your expertise, please respond to this posting with your resume.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.