Do you have the analytical eye of a detective and the natural empathy of a master communicator? Look no further—we have the perfect career move for you.
...
Randstad is partnering with an industry-leading North American vehicle transportation powerhouse to find a talented Claims Specialist to join their administrative hub in Mont-Saint-Grégoire. As your initial legal employer, Randstad provides a golden launchpad: a long-term, open-ended contract specifically designed to transition into a permanent role with our client based on your success.
In this pivotal role, you aren’t just processing paperwork—you are the strategist who turns a stressful logistics hiccup into a seamless, world-class customer experience. If you love solving visual puzzles, analyzing data, and thriving in a fast-paced environment where no two days are the same, we want to meet you!
- Job Title: Claims Specialist – Customer Resolution & Logistics
- Location: Mont-Saint-Grégoire (Enjoy a beautiful workspace and say goodbye to downtown traffic!)
- Status: Temporary Contract (Direct pathway to permanent hire)
- Schedule: Monday to Friday, Day Shift (37.5 to 40 hours/week) – True work-life balance
Advantages
The Best of Both Worlds: Enjoy the power of the Randstad network (weekly pay, access to comprehensive benefits from week one) combined with the stability of a market-leading logistics giant.
Guaranteed Work-Life Balance: A fixed daytime schedule from Monday to Friday. Your evenings and weekends belong entirely to you.
A Real Career Pathway: This is not a short-term replacement. It is a structured onboarding period intended to lead directly to permanent placement.
A People-First Culture: Work alongside a close-knit, collaborative team in modern corporate offices with free on-site parking.
Competitive Compensation: An attractive hourly rate aligned with your experience, with a fast-tracked salary review upon transitioning to a permanent contract.
Responsibilities
Lead the Investigation (Analysis & Diagnosis): Meticulously analyze and cross-reference vehicle inspection reports (including before-and-after photos, GPS data, and driver logs) to verify the validity and origin of transit damage claims.
Be the Ambassador of Solutions: Take full ownership of claims submitted by private clients and dealership partners. Guide them through the process with empathy, transparency, and clear communication.
Masterful Negotiation: Evaluate repair estimates from body shops, determine financial settlements, and negotiate fair, cost-effective agreements in line with corporate guidelines.
Collaborate for Prevention: Partner closely with dispatch teams and drivers to document incidents accurately and proactively suggest operational improvements to minimize future risks.
Administrative Excellence: Maintain an impeccably organized internal CRM system, ensuring every claim file is thoroughly documented, clear, and up to date.
Qualifications
Your Superpowers:
- The Analytical Edge: You possess an elite eye for detail. You can easily spot discrepancies in photos, estimates, and logistics reports—nothing gets past you.
- Diplomacy Under Pressure: You excel at de-escalating tense situations. Your calm demeanor, active listening, and solution-driven approach turn frustrated callers into loyal advocates.
- Fluent Bilingualism (French/English): Exceptional written and verbal communication skills in both languages are essential, as you will interact daily with clients and partners across Canada and the United States.
Your Background:
- Experience: 1 to 3 years of proven success in a role demanding rigorous problem-solving (e.g., corporate customer care, claims handling, insurance, logistics, or a related field).
- Tech-Savviness: Highly comfortable navigating digital environments, including the MS Office Suite (Excel) and enterprise CRM/ERP systems.
- Team Mindset: You are highly autonomous and self-motivated, yet you fundamentally understand that the biggest wins are achieved as a team.
Summary
Ready to take on this exciting new challenge? We want to learn more about you!
Apply online today or send your resume directly to Thibault at thibault.sanz@randstad.ca, making sure to use "Claims Specialist" in the subject line.
Spread the word! Know someone who would be the perfect fit for this role? Refer them to us! If they get hired, you could earn a generous referral bonus!
We look forward to connecting with you and helping you land your next great career move!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have the analytical eye of a detective and the natural empathy of a master communicator? Look no further—we have the perfect career move for you.
Randstad is partnering with an industry-leading North American vehicle transportation powerhouse to find a talented Claims Specialist to join their administrative hub in Mont-Saint-Grégoire. As your initial legal employer, Randstad provides a golden launchpad: a long-term, open-ended contract specifically designed to transition into a permanent role with our client based on your success.
In this pivotal role, you aren’t just processing paperwork—you are the strategist who turns a stressful logistics hiccup into a seamless, world-class customer experience. If you love solving visual puzzles, analyzing data, and thriving in a fast-paced environment where no two days are the same, we want to meet you!
- Job Title: Claims Specialist – Customer Resolution & Logistics
- Location: Mont-Saint-Grégoire (Enjoy a beautiful workspace and say goodbye to downtown traffic!)
- Status: Temporary Contract (Direct pathway to permanent hire)
- Schedule: Monday to Friday, Day Shift (37.5 to 40 hours/week) – True work-life balance
...
Advantages
The Best of Both Worlds: Enjoy the power of the Randstad network (weekly pay, access to comprehensive benefits from week one) combined with the stability of a market-leading logistics giant.
Guaranteed Work-Life Balance: A fixed daytime schedule from Monday to Friday. Your evenings and weekends belong entirely to you.
A Real Career Pathway: This is not a short-term replacement. It is a structured onboarding period intended to lead directly to permanent placement.
A People-First Culture: Work alongside a close-knit, collaborative team in modern corporate offices with free on-site parking.
Competitive Compensation: An attractive hourly rate aligned with your experience, with a fast-tracked salary review upon transitioning to a permanent contract.
Responsibilities
Lead the Investigation (Analysis & Diagnosis): Meticulously analyze and cross-reference vehicle inspection reports (including before-and-after photos, GPS data, and driver logs) to verify the validity and origin of transit damage claims.
Be the Ambassador of Solutions: Take full ownership of claims submitted by private clients and dealership partners. Guide them through the process with empathy, transparency, and clear communication.
Masterful Negotiation: Evaluate repair estimates from body shops, determine financial settlements, and negotiate fair, cost-effective agreements in line with corporate guidelines.
Collaborate for Prevention: Partner closely with dispatch teams and drivers to document incidents accurately and proactively suggest operational improvements to minimize future risks.
Administrative Excellence: Maintain an impeccably organized internal CRM system, ensuring every claim file is thoroughly documented, clear, and up to date.
Qualifications
Your Superpowers:
- The Analytical Edge: You possess an elite eye for detail. You can easily spot discrepancies in photos, estimates, and logistics reports—nothing gets past you.
- Diplomacy Under Pressure: You excel at de-escalating tense situations. Your calm demeanor, active listening, and solution-driven approach turn frustrated callers into loyal advocates.
- Fluent Bilingualism (French/English): Exceptional written and verbal communication skills in both languages are essential, as you will interact daily with clients and partners across Canada and the United States.
Your Background:
- Experience: 1 to 3 years of proven success in a role demanding rigorous problem-solving (e.g., corporate customer care, claims handling, insurance, logistics, or a related field).
- Tech-Savviness: Highly comfortable navigating digital environments, including the MS Office Suite (Excel) and enterprise CRM/ERP systems.
- Team Mindset: You are highly autonomous and self-motivated, yet you fundamentally understand that the biggest wins are achieved as a team.
Summary
Ready to take on this exciting new challenge? We want to learn more about you!
Apply online today or send your resume directly to Thibault at thibault.sanz@randstad.ca, making sure to use "Claims Specialist" in the subject line.
Spread the word! Know someone who would be the perfect fit for this role? Refer them to us! If they get hired, you could earn a generous referral bonus!
We look forward to connecting with you and helping you land your next great career move!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
