Are you a positive, enthusiastic, and proactive individual? Are you interested in the insurance field? Seize this opportunity to take on a crucial role within a dynamic team where people and operational excellence are at the very heart of our priorities!
...
As a Customer Service Agent, you will be the voice of the company to our clientele. You will be responsible for ensuring excellent communication with customers in order to accurately meet their needs. You will make it a point of honor to provide them with attentive, professional, and resolutely solution-oriented advisory service. Additionally, you will actively collaborate with the team to optimize file processing and perfect the daily management of inquiries.
đź“Ť Location: Downtown Montreal
đź’Ľ Status: 6-month contract (with strong potential for extension and permanent hire).
đź•’ Flexible Schedule: Monday to Friday, 8:00 AM to 4:00 PM OR 9:00 AM to 5:00 PM (35 hours/week).
đź’° Salary: $22 to $26 / hour, depending on experience.
Advantages
Work within a dynamic team environment.
Easily accessible by public transit.
Excellent opportunities for growth within a reputable company.
Responsibilities
Handle approximately 180 calls per day.
Identify customer needs and transfer them to the appropriate department.
Effectively use digital tools (Outlook, Teams, virtual phone systems).
Contribute to a positive and collaborative work environment.
Qualifications
trong communication and customer service skills.
Proficiency in standard office software.
Bilingualism (French and English) is required to serve clients outside of Quebec.
Experience in a call center environment is an asset, but training will be provided.
Summary
Interested in this challenge? Send your CV now to : tsolere.gracia.antabi@randstad.ca , mentioning "Customer service agent/insurance" in the subject line.
Looking forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a positive, enthusiastic, and proactive individual? Are you interested in the insurance field? Seize this opportunity to take on a crucial role within a dynamic team where people and operational excellence are at the very heart of our priorities!
As a Customer Service Agent, you will be the voice of the company to our clientele. You will be responsible for ensuring excellent communication with customers in order to accurately meet their needs. You will make it a point of honor to provide them with attentive, professional, and resolutely solution-oriented advisory service. Additionally, you will actively collaborate with the team to optimize file processing and perfect the daily management of inquiries.
đź“Ť Location: Downtown Montreal
đź’Ľ Status: 6-month contract (with strong potential for extension and permanent hire).
đź•’ Flexible Schedule: Monday to Friday, 8:00 AM to 4:00 PM OR 9:00 AM to 5:00 PM (35 hours/week).
đź’° Salary: $22 to $26 / hour, depending on experience.
Advantages
Work within a dynamic team environment.
Easily accessible by public transit.
Excellent opportunities for growth within a reputable company.
...
Responsibilities
Handle approximately 180 calls per day.
Identify customer needs and transfer them to the appropriate department.
Effectively use digital tools (Outlook, Teams, virtual phone systems).
Contribute to a positive and collaborative work environment.
Qualifications
trong communication and customer service skills.
Proficiency in standard office software.
Bilingualism (French and English) is required to serve clients outside of Quebec.
Experience in a call center environment is an asset, but training will be provided.
Summary
Interested in this challenge? Send your CV now to : tsolere.gracia.antabi@randstad.ca , mentioning "Customer service agent/insurance" in the subject line.
Looking forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
