Job title: Customer Service and Inside Sales Representative
Location: Boucherville, Quebec
Work schedule: Face-to-face
Position type : Permanent, Full time (40h/week)
Company description
...
Our client, a leading distributor of specialized products for the construction and landscaping industries, is growing rapidly. Part of a large North American group, our customer stands out for its agile corporate culture and its SME spirit, where the human dimension, proximity and well-being at work are top priorities.
You'll be joining a passionate team serving a wide range of professional customers, including kitchen specialists, designers, architects and furniture manufacturers.
Advantages
Unique culture: Enjoy the ambiance and friendliness of a small business with the security and resources of an industry leader.
Human management: Work under the supervision of managers who are available, humane and recognized for their positive leadership.
Stability and growth: Join a fast-growing company that offers a stable environment and continuous learning opportunities.
Benefits: Access to an employee share ownership program.
Development: This position is open following the promotion of team members, demonstrating real potential for advancement within the company.
Responsibilities
Provide first-rate customer service by answering incoming calls and e-mails (B2B).
Rigorously process and follow up customer orders.
Advise customers by proposing complementary products or judicious alternatives.
Handle return requests, complaints and resolve problems with professionalism and efficiency.
Work closely with field representatives, other customer service staff and managers.
Actively participate in training sessions to maintain a thorough and up-to-date knowledge of the product range.
Qualifications
Profile required:
Essential: An energetic personality, great curiosity and a positive attitude.
Excellent communication and interpersonal skills.
Strong desire to invest, learn and grow within the company.
Professionalism, autonomy and a strong sense of initiative.
Technical skills:
Relevant experience in customer service (B2B or B2C).
Functional bilingualism (French and English) to serve a varied clientele.
Comfortable with technological tools (Tech-savvy).
Summary
Would you like to find out more about this opportunity?
Do you meet certain criteria and want to discuss it?
Do you know someone who fits what we're looking for? If you refer someone, you could be eligible for a bonus!
Please contact me!
André Perron
andre.perron@randstad.ca
https://www.linkedin.com/in/andr%C3%A9-perron-963b0760/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Job title: Customer Service and Inside Sales Representative
Location: Boucherville, Quebec
Work schedule: Face-to-face
Position type : Permanent, Full time (40h/week)
Company description
Our client, a leading distributor of specialized products for the construction and landscaping industries, is growing rapidly. Part of a large North American group, our customer stands out for its agile corporate culture and its SME spirit, where the human dimension, proximity and well-being at work are top priorities.
You'll be joining a passionate team serving a wide range of professional customers, including kitchen specialists, designers, architects and furniture manufacturers.
Advantages
Unique culture: Enjoy the ambiance and friendliness of a small business with the security and resources of an industry leader.
Human management: Work under the supervision of managers who are available, humane and recognized for their positive leadership.
Stability and growth: Join a fast-growing company that offers a stable environment and continuous learning opportunities.
Benefits: Access to an employee share ownership program.
...
Development: This position is open following the promotion of team members, demonstrating real potential for advancement within the company.
Responsibilities
Provide first-rate customer service by answering incoming calls and e-mails (B2B).
Rigorously process and follow up customer orders.
Advise customers by proposing complementary products or judicious alternatives.
Handle return requests, complaints and resolve problems with professionalism and efficiency.
Work closely with field representatives, other customer service staff and managers.
Actively participate in training sessions to maintain a thorough and up-to-date knowledge of the product range.
Qualifications
Profile required:
Essential: An energetic personality, great curiosity and a positive attitude.
Excellent communication and interpersonal skills.
Strong desire to invest, learn and grow within the company.
Professionalism, autonomy and a strong sense of initiative.
Technical skills:
Relevant experience in customer service (B2B or B2C).
Functional bilingualism (French and English) to serve a varied clientele.
Comfortable with technological tools (Tech-savvy).
Summary
Would you like to find out more about this opportunity?
Do you meet certain criteria and want to discuss it?
Do you know someone who fits what we're looking for? If you refer someone, you could be eligible for a bonus!
Please contact me!
André Perron
andre.perron@randstad.ca
https://www.linkedin.com/in/andr%C3%A9-perron-963b0760/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
