Is your dynamism your greatest strength, and do you always strive for excellence in customer experience? This is the perfect time to propel your career forward by joining a global leader in the flooring industry!
...
As part of the Saint-Bruno team, you will hold a strategic and highly collaborative position. Serving as a true pivot within the organization, you will bridge the gap between different departments to guarantee flawlessly smooth service. On a daily basis, you will work hand-in-hand with the sales team and the logistics department to ensure the precise entry and rigorous follow-up of the order cycle, from start to finish.
By joining our ranks, you will evolve in a bilingual, stimulating, and constantly changing work environment that will give you the unique opportunity to grow within an international company. You will be part of a close-knit and dynamic team that values initiative, proactivity, and self-improvement.
Advantages
Competitive salary between 25 and 28$, based on experience.
Flexible hybrid work model (3 days at the Saint-Bruno office, 2 days remote).
Collaborative and family-oriented work environment within an international corporate structure.
Responsibilities
Manage the full order cycle, from ERP system entry to final delivery.
Respond professionally to customer inquiries via phone and email regarding products and lead times.
Collaborate closely with the warehouse and internal departments to resolve logistical challenges.
Maintain accurate documentation and ensure rigorous follow-up on customer files.
Qualifications
Minimum of 2 years of experience in a Customer Service Representative or Account Management role.
Perfectly bilingual (French/English) with excellent writing skills, as you will interact daily with clients and suppliers outside of Quebec who speak only English.
Proficient with ERP systems (knowledge of Navision is an asset).
Cheerful and proactive temperament with excellent priority management.
Ability to work in Saint-Bruno with a schedule from 8:00 AM to 4:30 PM.
Summary
Interested in this challenge? Send your CV now to : tsolere.gracia.antabi@randstad.ca , mentioning "Customer service respresentative - Saint-Bruno" in the subject line.
Looking forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Is your dynamism your greatest strength, and do you always strive for excellence in customer experience? This is the perfect time to propel your career forward by joining a global leader in the flooring industry!
As part of the Saint-Bruno team, you will hold a strategic and highly collaborative position. Serving as a true pivot within the organization, you will bridge the gap between different departments to guarantee flawlessly smooth service. On a daily basis, you will work hand-in-hand with the sales team and the logistics department to ensure the precise entry and rigorous follow-up of the order cycle, from start to finish.
By joining our ranks, you will evolve in a bilingual, stimulating, and constantly changing work environment that will give you the unique opportunity to grow within an international company. You will be part of a close-knit and dynamic team that values initiative, proactivity, and self-improvement.
Advantages
Competitive salary between 25 and 28$, based on experience.
Flexible hybrid work model (3 days at the Saint-Bruno office, 2 days remote).
Collaborative and family-oriented work environment within an international corporate structure.
...
Responsibilities
Manage the full order cycle, from ERP system entry to final delivery.
Respond professionally to customer inquiries via phone and email regarding products and lead times.
Collaborate closely with the warehouse and internal departments to resolve logistical challenges.
Maintain accurate documentation and ensure rigorous follow-up on customer files.
Qualifications
Minimum of 2 years of experience in a Customer Service Representative or Account Management role.
Perfectly bilingual (French/English) with excellent writing skills, as you will interact daily with clients and suppliers outside of Quebec who speak only English.
Proficient with ERP systems (knowledge of Navision is an asset).
Cheerful and proactive temperament with excellent priority management.
Ability to work in Saint-Bruno with a schedule from 8:00 AM to 4:30 PM.
Summary
Interested in this challenge? Send your CV now to : tsolere.gracia.antabi@randstad.ca , mentioning "Customer service respresentative - Saint-Bruno" in the subject line.
Looking forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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