Title: Customs Release Team Lead
Location: Montreal
Industry: Customs Brokerage
We are looking for our next Team Lead – Customs Operations to join our team in downtown Montréal. Looking for someone with a minimum of 7 years experience in customs in brokerage environment.
Apply now:
melissa.cumetti@randstad.ca
...
patrick.pepin@randstad.ca
Advantages
- Permanent, full time, Monday to Friday
- Salary between 75k and 85
- Flexible schedule and hybrid working schedule
- Insurances and RSP package
- Full training program
- 3 or 4 weeks vacation and 7 personal days
- Company events, birthdays, 5@7s, team buildings
Responsibilities
Supervise a team by assigning tasks, managing absences, and ensuring day-to-day cohesion, and contribute to recruitment/performance reviews with the Director of Operations.
Plan and coordinate operations to meet productivity targets, stepping in to support activities when needed.
Ensure SOP compliance and manage non-conformities by implementing corrective actions and following up (rejections, compliance cases).
Support and develop the team by answering technical questions, identifying training needs, and coordinating skills development.
Deliver excellent customer service and administrative follow-through (requests, satisfaction, on-time billing).
Qualifications
Experience: 7 to 10 years of relevant experience in customs and/or international freight forwarding in an operational environment.
Customs expertise: strong knowledge of the customs clearance process and Canadian customs laws and regulations (and related systems).
Processes & tools: ability to apply, enforce, and improve SOPs; knowledge of ITM (Descartes) and/or a document management system is an asset.
Technical skills: strong command of Microsoft Office, especially Excel.
Analysis & problem-solving: ability to assess methodologies, adapt the approach, and implement technical solutions for new cases.
Communication & customer service: advanced French/English bilingualism, active listening, ability to advise and explain clearly; strong teamwork and collaboration.
Leadership & supervision: team coordination/supervision (5+), performance management, employee development, conflict resolution.
Assets: AEC or equivalent; CCS/AES certifications.
Summary
Passionate about Transport & Logistics? So are we! 🌍
We're here to help you navigate your career in this fast-moving industry!
Reach out to your go-to logistics recruiters:
📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin - patrick.pepin@randstad.ca
📩 Christine Ferland - christine.ferland@randstad.ca
📩 Massimo Di Bello - massimo.di.bello@randstad.ca
Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/
Christine Ferland - https://www.linkedin.com/in/christine-ferland-71ba283a0/
Massimo Di Bello - https://www.linkedin.com/in/massimo-di-bello-778b17196/
Slide into our inbox or DMs — your next big career move might be one click away! ✨
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Title: Customs Release Team Lead
Location: Montreal
Industry: Customs Brokerage
We are looking for our next Team Lead – Customs Operations to join our team in downtown Montréal. Looking for someone with a minimum of 7 years experience in customs in brokerage environment.
Apply now:
melissa.cumetti@randstad.ca
patrick.pepin@randstad.ca
Advantages
- Permanent, full time, Monday to Friday
- Salary between 75k and 85
- Flexible schedule and hybrid working schedule
- Insurances and RSP package
- Full training program
- 3 or 4 weeks vacation and 7 personal days
- Company events, birthdays, 5@7s, team buildings
Responsibilities
Supervise a team by assigning tasks, managing absences, and ensuring day-to-day cohesion, and contribute to recruitment/performance reviews with the Director of Operations.
Plan and coordinate operations to meet productivity targets, stepping in to support activities when needed.
Ensure SOP compliance and manage non-conformities by implementing corrective actions and following up (rejections, compliance cases).
Support and develop the team by answering technical questions, identifying training needs, and coordinating skills development.
...
Deliver excellent customer service and administrative follow-through (requests, satisfaction, on-time billing).
Qualifications
Experience: 7 to 10 years of relevant experience in customs and/or international freight forwarding in an operational environment.
Customs expertise: strong knowledge of the customs clearance process and Canadian customs laws and regulations (and related systems).
Processes & tools: ability to apply, enforce, and improve SOPs; knowledge of ITM (Descartes) and/or a document management system is an asset.
Technical skills: strong command of Microsoft Office, especially Excel.
Analysis & problem-solving: ability to assess methodologies, adapt the approach, and implement technical solutions for new cases.
Communication & customer service: advanced French/English bilingualism, active listening, ability to advise and explain clearly; strong teamwork and collaboration.
Leadership & supervision: team coordination/supervision (5+), performance management, employee development, conflict resolution.
Assets: AEC or equivalent; CCS/AES certifications.
Summary
Passionate about Transport & Logistics? So are we! 🌍
We're here to help you navigate your career in this fast-moving industry!
Reach out to your go-to logistics recruiters:
📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin - patrick.pepin@randstad.ca
📩 Christine Ferland - christine.ferland@randstad.ca
📩 Massimo Di Bello - massimo.di.bello@randstad.ca
Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/
Christine Ferland - https://www.linkedin.com/in/christine-ferland-71ba283a0/
Massimo Di Bello - https://www.linkedin.com/in/massimo-di-bello-778b17196/
Slide into our inbox or DMs — your next big career move might be one click away! ✨
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
