ERP Project Manager

and Business Stakeholders and Organization Change Management (OCM) team to deliver a seamless migration from SAP to Oracle Fusion ERP.

This role will be leading the cutover process in collaboration with the integrator (2 in a box model), from planning and coordination to execution. In this role, effective communication is paramount. You will create clear and compelling presentations to rally the team and convey the rationale and significance of the cutover plan to diverse audiences. As a supportive leader, you will provide thorough coaching to team members to ensure they fully grasp the required activities, building their
confidence and ensuring a successful transition to Hypercare post-Go-Live


Advantages
T4 benefits
* 2 sick days (Quebec employment minimum standards)
* 4% cumulative over the year based on hours worked (Quebec employment minimum standards)
* 8 holidays (Quebec employment minimum standards)
* Possibility of adhering to our collective medical insurance after 3 months (CAUTION: no disability and life insurance included/possible). Three levels offered based on RAMQ, which means someone who does not have access to RAMQ cannot adhere.

Employee on Randstad's payroll
* Weekly payments
* Accumulates government withholdings: QPIP, QC and CAN Taxes, QC Pension, EI.
* 8 holidays (according to Quebec Labour Standards Act)
* 2 sick days (Quebec employment minimum standards)
* 4% cumulative over the year based on hours worked (Quebec employment minimum standards) approx. 1 day per month. So between 10 and 12 days per year.
* 8 holidays (Quebec employment minimum standards)
* Insurance: Possibility of adhering to our collective medical insurance after 3 months (CAUTION: no disability and life insurance included/possible). Three levels offered based on RAMQ, which means someone who does not have access to RAMQ cannot adhere. Preferential Randstad rate.
* Flexibility to gain career experience in different fields and companies
* Continue to work and not be unemployed during periods and contexts of constraining employment

Responsibilities
Activities
Key Responsibilities:
Cutover Planning & Execution
● Develop and own the Cutover Strategy, aligning it with project timelines, testing outcomes, and business readiness checkpoints.
● Coordinate with functional and technical teams to identify and sequence cutover tasks (data migration, configuration migration, user provisioning, system validation, and communication).
● Prepare and maintain a detailed cutover runbook and drive rehearsals (mock cutovers plans, RACI and readiness assessment).
● Manage cutover command center during Go-Live to ensure smooth execution and real-time issue resolution.
● Collaborate with Infrastructure, Integration, and Data Migration teams to validate system and interface readiness.

Hypercare Management
● Lead go-live command center operations from the project office perspective, managing communication, escalation, and decision tracking.
● Develop and execute the Hypercare Governance Framework and Support Plan including issue triage processes, escalation paths, and performance monitoring considering the current project structure and stakeholders.
● Communicate and socialize the Hypercare Support Plan with the project stakeholder to engage and build consensus on the roles and responsibilities of the various teams and their required engagement.
● Establish and manage Hypercare governance cadence (daily standups, issue dashboards, SLA tracking).
● Ensure smooth transition from project Hypercare to steady-state support teams (internal or managed service).
● Capture lessons learned, root-cause analysis, and stabilization reports for continuous improvement.

Stakeholder and Communication Management
● Serve as the single point of contact for cutover and hypercare activities.
● Work in collaboration with the project OCM team to deliver and socialize elements of the Hypercare Support plan to all stakeholders.
● Provide clear reporting and progress updates to the Project Office and Business Sponsors.
● Ensure alignment with external system owners (Salesforce, Workday, custom broadcast applications) on cutover dependencies.
● Communicate status, impacts, and decision points to all stakeholders in a clear and timely manner.
● Manage communication to end-users on system availability, downtime, and post-Go-Live support. Governance and Quality
● Lead readiness checkpoints and go/no-go reviews with project and executive leadership.
● Identify, monitor, and mitigate cutover and post-go-live risks and dependencies.
● Define and monitor success metrics for cutover and hypercare performance.
● Maintain compliance with internal audit, IT security, and data governance standards.
● Participate in risk and issue management processes, identifying mitigations early.

Qualifications
Service Requirements – Qualifications
Essential
● 10+ years of ERP program experience, including 3–5 full lifecycle cutovers for Oracle Cloud ERP, SAP, or equivalent enterprise systems.
● Demonstrated success leading cutover and hypercare phases in multi-stream, multi-integration ERP programs.
● Strong understanding of Oracle Fusion ERP modules (particularly Supply Chain Management (SCM), ERP (finance,project management, capital assets ), and Enterprise Performance Management (EPM).

● Experience with complex integration landscapes (e.g., Salesforce, Workday, custom applications) and adept at building consensus in a landscape that involves multiple key stakeholders with varying objectives.
● Excellent coordination, communication, and stakeholder management skills across technical and business domains.
● Proficiency in project planning tools (e.g., MS Project, Smartsheet, or equivalent). Preferred
● Familiarity with data migration and change management frameworks.

Summary
ERP Cutover & Hypercare Lead ( Project Manager)
● Experience level: 10 years and + of experience in this role
● Linguistic requirements: Bilingual (Advanced English / Intermediate French)
● Location: Montreal, Toronto, Ottawa
* On-site presence: Primarily remote, with occasional on-site presence required, particularly during SIT and UAT phases.
* On-site frequency: more often as needed based on the project requirements.
● Travel requirements : Periodic travel to Montreal, Toronto, or Ottawa.
● Estimated duration: Till august 31, 2026
● Renewal options: 2 renewal options of 3 months each
● Schedule: Full time, Mon-Fri, 8h/day (eastern time zone)
● Desired start date: As Soon as Possible

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.