Manager, Branch Administrator

Our client combines a personalized business approach with remarkable results, operating offices across the country.

If you are a bilingual, organized, proactive and motivated professional with experience in the financial sector, we would love to connect with you.



Advantages
-3 weeks vacation
-2 personal days and 2 floating holidays
-Unlimited sick days
-Comprehensive health insurance package, with the majority of premiums subsidized by the company, from day 1
-Monday-Friday schedule, 100% in-office work
-Additional lifestyle and health spending account
-RRSP matching
-Be part of an entrepreneurial, high-performing, and advisor-focused culture
-Work in a collaborative and positive branch environment where feedback is valued
-Opportunity to attend seminars and professional development courses to stay current with industry changes
-Work alongside some of Canada's most reputable investment advisors

Responsibilities
-Implement directives and initiatives of Head Office to ensure branch efficiencies and management
-Enforce the implementation of company policies, programs and processes to ensure positive team and client experience
-Provide basic technology support to new teams and employees and liaise with IT Support as needed
-Supervise support staff and conduct monthly meetings to ensure they are aware of any updates that affect their role/business
-Share knowledge and any relevant industry news with branch staff
-Identify training needs and implement solutions to fill gaps by using tools and head office support
-Coordinate and deliver onboarding training to new hires and provide ongoing training support for existing employees
-Act as sales assistant / associate to advisory teams, as needed and upon request
-Ensure operational controls are being adhered to
-Attend seminars and professional development courses to stay abreast of industry changes
-Support advisors in the fair management and professional development of team members
-Provide HR guidance to teams (e.g, new hire, disciplinary measures, terminations, benefits, and payroll, etc.)
-Play a role in ensuring projects and initiatives go through proper change management
-Support branch culture, promoting collaboration and respect, where team opinion/feedback are valued and considered


Our Client operates across Canada. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties


Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (oral and written). In particular, this position will require the employee to:
-communicate with English-speaking clients/partners/employees located outside Quebec  on a daily basis
-work on client projects, products or deliverables that are required to be delivered to clients in English

Qualifications
-5 to 10 years’ experience in the financial sector
-IR License required
-Excellent oral and written fluency in both English and French
-Proven experience as a Branch Administrator for a medium to large branch
-In-depth expertise with technology platforms and the ability to provide basic tech support to the team
-Strong operational efficiency, organizational skills, and the ability to prioritize tasks and multitask effectively
-Ability to work efficiently under pressure and demonstrate professionalism in a fast-paced, dynamic environment
-High degree of autonomy, initiative, and attention to detail
-Excellent telephone and email etiquette, providing top-tier customer service to both internal and external clients
-Current knowledge of compliance issues as published in internal company bulletins

Summary
Are you interested in this position?

Please apply for this position directly online or by emailing us anytime at tamara.cobrin@randstad.ca and dorine.sportouch@randstad.ca.

If you know anyone interested in administrative support positions, please feel free to provide them with our contact information. We'll be happy to help!
For more information on this and all other positions currently available, visit www.randstad.ca.

We look forward to receiving your CV!
All resumes received will be considered equally.

Only selected candidates will be contacted.


Randstad Canada, 525 Viger Avenue West, Suite 501, Montreal, Quebec H2Z 0B3

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.