The Operations Officer II provides specialized back-office operational support within the processing and financial services domain. Responsible for execution-focused tasks, high-volume transactional processing (including withdrawals and transfers), and maintaining operational accuracy to hit tight deadlines and service-level objectives. Working on-site in a highly collaborative team environment, this role offers hands-on experience in financial operations with comprehensive training and onboarding provided.
...
Job Description
As an Operations Officer II, you will carry out a broad range of operational processing activities during a high-volume peak period. This role operates in a fast-paced back-office setting with minimal phone interaction, focusing heavily on processing accuracy, internal coordination, and managing customer account data securely. You will participate in daily team huddles, handle financial transactions efficiently, and apply strong data skills using Excel to maintain operational flow.
Position Title: Operations Officer II
Location: Toronto, ON (100% On-Site)
Position Type: Contract (6 Months, Extension & Conversion Potential)
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Pay Rate $25.48
Advantages
Workplace Culture: Join a supportive, highly collaborative, and welcoming 10-person team.
Onboarding: Comprehensive 2-week training period provided, including direct team shadowing.
Career Growth: Hands-on exposure to core financial operations with performance-based potential for extension or permanent conversion.
Steady Schedule: Standard daytime hours with a predictable Monday through Friday schedule.
Responsibilities
Execute daily back-office transactional processing, including withdrawals, transfers, and account maintenance.
Accurately process high volumes of work while strictly adhering to established service level agreements (SLAs) and timelines.
Manipulate, reconcile, and analyze data in Microsoft Excel using formulas such as VLOOKUPs.
Handle sensitive customer account data in compliance with internal audit guidelines, risk standards, and codes of conduct.
Participate actively in daily team huddles and touchpoints for work distribution and operational planning.
Identify operational errors or risk factors promptly and escalate issues following established problem-resolution procedures.
Maintain positive internal stakeholder relationships through efficient inquiry fulfillment and reliable service deliverability.
Adapt quickly to process changes, team workflows, and new internal platforms.
Qualifications
Education: Post-secondary degree or diploma completed (Recent graduates are strongly encouraged to apply).
Experience: 1–2 years of experience in financial services, banking operations, trade processing, or a high-volume clerical role.
Technical Skills: Advanced proficiency in Microsoft Excel (must be proficient with VLOOKUPs and managing complex spreadsheets).
Detail Orientation: Exceptional focus on accuracy and quality of work in a repetitive, fast-paced environment.
Communication: Strong verbal and written communication skills for internal collaboration.
Assets: Knowledge of registered plans (RRSP/RESP), financial products (e.g., money market, cash products, FX), or specialized global trading/processing platforms is a strong plus.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
The Operations Officer II provides specialized back-office operational support within the processing and financial services domain. Responsible for execution-focused tasks, high-volume transactional processing (including withdrawals and transfers), and maintaining operational accuracy to hit tight deadlines and service-level objectives. Working on-site in a highly collaborative team environment, this role offers hands-on experience in financial operations with comprehensive training and onboarding provided.
Job Description
As an Operations Officer II, you will carry out a broad range of operational processing activities during a high-volume peak period. This role operates in a fast-paced back-office setting with minimal phone interaction, focusing heavily on processing accuracy, internal coordination, and managing customer account data securely. You will participate in daily team huddles, handle financial transactions efficiently, and apply strong data skills using Excel to maintain operational flow.
Position Title: Operations Officer II
Location: Toronto, ON (100% On-Site)
Position Type: Contract (6 Months, Extension & Conversion Potential)
...
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Pay Rate $25.48
Advantages
Workplace Culture: Join a supportive, highly collaborative, and welcoming 10-person team.
Onboarding: Comprehensive 2-week training period provided, including direct team shadowing.
Career Growth: Hands-on exposure to core financial operations with performance-based potential for extension or permanent conversion.
Steady Schedule: Standard daytime hours with a predictable Monday through Friday schedule.
Responsibilities
Execute daily back-office transactional processing, including withdrawals, transfers, and account maintenance.
Accurately process high volumes of work while strictly adhering to established service level agreements (SLAs) and timelines.
Manipulate, reconcile, and analyze data in Microsoft Excel using formulas such as VLOOKUPs.
Handle sensitive customer account data in compliance with internal audit guidelines, risk standards, and codes of conduct.
Participate actively in daily team huddles and touchpoints for work distribution and operational planning.
Identify operational errors or risk factors promptly and escalate issues following established problem-resolution procedures.
Maintain positive internal stakeholder relationships through efficient inquiry fulfillment and reliable service deliverability.
Adapt quickly to process changes, team workflows, and new internal platforms.
Qualifications
Education: Post-secondary degree or diploma completed (Recent graduates are strongly encouraged to apply).
Experience: 1–2 years of experience in financial services, banking operations, trade processing, or a high-volume clerical role.
Technical Skills: Advanced proficiency in Microsoft Excel (must be proficient with VLOOKUPs and managing complex spreadsheets).
Detail Orientation: Exceptional focus on accuracy and quality of work in a repetitive, fast-paced environment.
Communication: Strong verbal and written communication skills for internal collaboration.
Assets: Knowledge of registered plans (RRSP/RESP), financial products (e.g., money market, cash products, FX), or specialized global trading/processing platforms is a strong plus.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
