We are seeking a highly motivated and detail-oriented Bilingual Operations Officer II to join our Montreal-based operations team. This is a 100% back-office role focusing on specialized transactions, including wire payments, electronic transfers, and Visa money movements. This position offers a stable 1-year contract with a strong possibility for permanent conversion, making it an ideal entry point for a professional looking to build a long-term career within a leading financial institution.
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Work Location: Hybrid (4 days per week onsite) at Montreal. (Note: Initial training may require 5 days onsite).
Schedule: Monday to Friday, 8:00 AM – 4:30 PM.
Start Date: ASAP.
As an Operations Officer II, you will provide a broad range of operational support, executing specialized transactions with high accuracy. This role is strictly back-office—no telephone work is involved—allowing you to focus deeply on technical processing and compliance. You will be part of a collaborative team of 11 people, where your ability to learn quickly and move seamlessly between a variety of tasks will be key to your success. Performance is measured through production volume and adherence to strict compliance reports.
Advantages
Career Path: Direct opportunity for contract extension and permanent hire with the Bank.
Extensive Training: Benefit from a structured 6-month training and shadowing period to ensure your success.
Hybrid Flexibility: Enjoy a balanced work-life with a hybrid onsite/WFH model.
Dynamic Workday: The variety of tasks ensures you are constantly learning and building a diverse skill set in banking operations.
Supportive Culture: Work within a collaborative 11-member team that values inclusion and mutual assistance.
Responsibilities
Transaction Processing & Operations
Financial Movements: Execute wire payments, electronic transfers, and Visa money movements accurately and on time.
SLA Adherence: Manage and prioritize your workload to meet strict Service Level Agreements (SLAs) for productivity and quality.
Administrative Support: Support partners with incoming transactions, validating information to perform adjustments within assigned authority levels.
Technical Agility: Navigate multiple banking systems and platforms to ensure the seamless integration of activities and processes.
Risk & Compliance
Regulatory Knowledge: Understand and apply internal and industry regulations (e.g., Anti-Money Laundering, Business Continuity Management) in all daily activities.
Due Diligence: Conduct thorough analysis on critical transactions to ensure they align with operating policies and procedures.
Issue Resolution: Identify, resolve, or escalate service delivery issues based on a solid understanding of the underlying risk and impact.
Continuous Improvement & Teamwork
Process Enhancement: Actively review internal processes and suggest ideas to strengthen our operating model and elevate service quality.
Training & Development: Participate in a comprehensive 6-month training period, including observation, policy review, and procedural mastery.
Collaboration: Assist with cross-functional projects and initiatives as needed, fostering a positive and equitable team environment.
Qualifications
Mandatory Requirements
Bilingualism: Fully fluent in both French and English (verbal and written).
Technical Skills: Tech-savvy with strong Excel skills, including proficiency with pivot tables, data entry, and formulas.
Experience: 1–2 years of professional experience in an operations, trade processing, or administrative environment.
Attention to Detail: Exceptional accuracy and a clear understanding of risk and its impact on the organization.
Soft Skills: A positive attitude, strong initiative, and the ability to work independently or as part of a collaborative team.
Education: Post-secondary education is required; a Bachelor’s degree is preferred.
Preferred Qualifications
Knowledge of or experience with AI tools (e.g., Microsoft Co-pilot).
Previous experience in a banking or financial services operational environment.
Familiarity with Global and WSS platforms.
Candidate Requirements & Disqualifiers
Coachability: A high level of openness to feedback and a desire for continuous improvement. (Note: Resistance to feedback is a disqualifier).
Tenure: A stable employment history is required (no frequent job-hopping).
Summary
If you have experience in a professional corporative environment and you are interested in the Operations Officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a highly motivated and detail-oriented Bilingual Operations Officer II to join our Montreal-based operations team. This is a 100% back-office role focusing on specialized transactions, including wire payments, electronic transfers, and Visa money movements. This position offers a stable 1-year contract with a strong possibility for permanent conversion, making it an ideal entry point for a professional looking to build a long-term career within a leading financial institution.
Work Location: Hybrid (4 days per week onsite) at Montreal. (Note: Initial training may require 5 days onsite).
Schedule: Monday to Friday, 8:00 AM – 4:30 PM.
Start Date: ASAP.
As an Operations Officer II, you will provide a broad range of operational support, executing specialized transactions with high accuracy. This role is strictly back-office—no telephone work is involved—allowing you to focus deeply on technical processing and compliance. You will be part of a collaborative team of 11 people, where your ability to learn quickly and move seamlessly between a variety of tasks will be key to your success. Performance is measured through production volume and adherence to strict compliance reports.
...
Advantages
Career Path: Direct opportunity for contract extension and permanent hire with the Bank.
Extensive Training: Benefit from a structured 6-month training and shadowing period to ensure your success.
Hybrid Flexibility: Enjoy a balanced work-life with a hybrid onsite/WFH model.
Dynamic Workday: The variety of tasks ensures you are constantly learning and building a diverse skill set in banking operations.
Supportive Culture: Work within a collaborative 11-member team that values inclusion and mutual assistance.
Responsibilities
Transaction Processing & Operations
Financial Movements: Execute wire payments, electronic transfers, and Visa money movements accurately and on time.
SLA Adherence: Manage and prioritize your workload to meet strict Service Level Agreements (SLAs) for productivity and quality.
Administrative Support: Support partners with incoming transactions, validating information to perform adjustments within assigned authority levels.
Technical Agility: Navigate multiple banking systems and platforms to ensure the seamless integration of activities and processes.
Risk & Compliance
Regulatory Knowledge: Understand and apply internal and industry regulations (e.g., Anti-Money Laundering, Business Continuity Management) in all daily activities.
Due Diligence: Conduct thorough analysis on critical transactions to ensure they align with operating policies and procedures.
Issue Resolution: Identify, resolve, or escalate service delivery issues based on a solid understanding of the underlying risk and impact.
Continuous Improvement & Teamwork
Process Enhancement: Actively review internal processes and suggest ideas to strengthen our operating model and elevate service quality.
Training & Development: Participate in a comprehensive 6-month training period, including observation, policy review, and procedural mastery.
Collaboration: Assist with cross-functional projects and initiatives as needed, fostering a positive and equitable team environment.
Qualifications
Mandatory Requirements
Bilingualism: Fully fluent in both French and English (verbal and written).
Technical Skills: Tech-savvy with strong Excel skills, including proficiency with pivot tables, data entry, and formulas.
Experience: 1–2 years of professional experience in an operations, trade processing, or administrative environment.
Attention to Detail: Exceptional accuracy and a clear understanding of risk and its impact on the organization.
Soft Skills: A positive attitude, strong initiative, and the ability to work independently or as part of a collaborative team.
Education: Post-secondary education is required; a Bachelor’s degree is preferred.
Preferred Qualifications
Knowledge of or experience with AI tools (e.g., Microsoft Co-pilot).
Previous experience in a banking or financial services operational environment.
Familiarity with Global and WSS platforms.
Candidate Requirements & Disqualifiers
Coachability: A high level of openness to feedback and a desire for continuous improvement. (Note: Resistance to feedback is a disqualifier).
Tenure: A stable employment history is required (no frequent job-hopping).
Summary
If you have experience in a professional corporative environment and you are interested in the Operations Officer role, please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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