Randstad, the world’s leading partner for talent, is investing in an Account Director for our Randstad Digital (RD) consumer goods and retail specialty. As a Randstad Digital Account Director, you'll be at the forefront of shaping innovative digital and technical strategies to fuel account growth across our diverse and specialized offerings. You'll lead a dynamic team, guiding junior account members and project staff in executing and measuring impactful digital and technical programs. Constantly staying ahead of industry trends, you'll inspire both clients and the team with your thought leadership. The ideal candidate not only grasps the challenges of successful digital transformation but also excels in advising clients on risk mitigation through purpose-built, cutting-edge solutions. Join us in driving the future of digital excellence!
What you get to do:
- Leverage industry experience & technical expertise to manage thought leadership conversations with senior buyers.
- Own customer interactions and ensure organizational alignment to achieve strategic commercial objectives.
- Collaborate with Client Partner on the comprehensive global account plan, provide strategic overlay to drive overall GP growth, and provide insight on where RD can build market share within the account.
- Cultivate and oversee relationships with key customers and partners, identifying collaboration opportunities for expanded market reach.
- Analyze market trends and customer behavior to uncover new business prospects.
- Leverage data analytics, market insights, and customer insights to align RD service offerings to drive innovative solutions.
- Partner with the Account Management team to uncover strategic opportunities such as, but not limited to: advisory, project or outcome-based solutions, offshoring, etc.
- Stay on the pulse of market trends, delivering consistent competitor analysis.
- Energize the Randstad Digital platform channel strategy, amplifying customer value and proactively assessing risk.
- Drive execution excellence and ensure customer satisfaction across all revenue portfolios within accounts.
- Shake up the status quo by challenging and innovating in strategy development for clients.
- Gain market share by expanding revenue horizontally within accounts, while skillfully managing budgets and long-term goals.
What you need to bring:
- 7+ years of client-facing experience in consulting or IT professional services, Management Consulting experience is a plus.
- Expertise in industry verticals, showcasing deep knowledge of business domains, technology, and service realms.
- Proven success managing portfolios encompassing sales, new business, programs, and existing annuity business.
- Fluency in Digital Area trends, demonstrating the ability to influence as a thought leader.
- Confidence in planning and execution, navigating large organizations, and excelling in matrix environments.
- Outstanding problem-solving, communication, and client management abilities.
- History of generating outperformance by cultivating trusted partner-level relationships with C-suite client contacts and internal stakeholders.
- Proficient using Google mail, calendaring and shared drives.
What’s in it for you:
- Hybrid work environment
- Competitive base salary and bonus plan
- Wellness spending account and an ergonomic reimbursement program to equip your home office
- Randstad has been named one of Canada's Best Workplaces by Great Places to Work for more than 10 consecutive years, and one of the Best Workplaces for Women
- 3 weeks paid vacation in your first year
- Work in a fast-paced atmosphere, where every day is different and the challenges are varied
- The chance to progress within an authentic, supportive and growing organization
- A collaborative and participative leadership style
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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