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      • Toronto, Ontario
      • Contract
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      • $44,000 per year
      Are you looking to grow your career in customer service? Do you enjoy working in a fast-paced environment? Do you have a passion for problem-solving? Are you Bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known retail company in their head office call center dealing with both clients and customers. This is a permanent opportunity with lots of room for growth. To find out more about this role, read below!Hours of operation: Monday – Friday 8:30am – 5:00pm (NO WEEKENDS)Salary: 44kLocation: Mississauga (Queen and Britannia)Transit accessible and close to major highways Working from home! (Training will be in office)Free parking Vacation + Sick DaysBenefits Room for development Advantages- Temporary to Permanent opportunity (3-6 months temp)- Monday – Friday Full time hours (NO WEEKENDS!)- Competitive Salary (44k)- Mississauga location- Free parking onsite- Work from home!- Once taken on permanently you will get vacation, benefits, besion, and bonus!- Growth and career developmentResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from high volume of from retailers - Create, process and maintain orders, contracts and returns- Process and communicate status of orders to dealers and sales reps - Order fulfillment - Monitor order reports - Provide product knowledge on all products - Handle inquiries related to credit, debit and cancelled requests Qualifications- Bilingual in French and English both written and verbally- SAP experience is a MUST!- Minimum 2 years customer service experience- Retail experience is an asset - Proficient with Microsoft excel - Good team player and comfortable working under pressureSummaryIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention Bilingual Customer Service Mississauga Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to grow your career in customer service? Do you enjoy working in a fast-paced environment? Do you have a passion for problem-solving? Are you Bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known retail company in their head office call center dealing with both clients and customers. This is a permanent opportunity with lots of room for growth. To find out more about this role, read below!Hours of operation: Monday – Friday 8:30am – 5:00pm (NO WEEKENDS)Salary: 44kLocation: Mississauga (Queen and Britannia)Transit accessible and close to major highways Working from home! (Training will be in office)Free parking Vacation + Sick DaysBenefits Room for development Advantages- Temporary to Permanent opportunity (3-6 months temp)- Monday – Friday Full time hours (NO WEEKENDS!)- Competitive Salary (44k)- Mississauga location- Free parking onsite- Work from home!- Once taken on permanently you will get vacation, benefits, besion, and bonus!- Growth and career developmentResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from high volume of from retailers - Create, process and maintain orders, contracts and returns- Process and communicate status of orders to dealers and sales reps - Order fulfillment - Monitor order reports - Provide product knowledge on all products - Handle inquiries related to credit, debit and cancelled requests Qualifications- Bilingual in French and English both written and verbally- SAP experience is a MUST!- Minimum 2 years customer service experience- Retail experience is an asset - Proficient with Microsoft excel - Good team player and comfortable working under pressureSummaryIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention Bilingual Customer Service Mississauga Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Richmond Hill, Ontario
      • Permanent
      • $21.00 - $23.00 per hour
      Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (Leslie and Hwy 7)It is work from home for the time being Equipment is provided by the company Salary: $21-$23/hour Benefits provided RSP matching 3 weeks VacationAdvantages- Permanent opportunity - Full time hours- Richmond Hill Location - work from home for the time being - All equipment provided by the r)company - Competitive pay ($21-23$ / you)- Summer hours- Wellness annual spending account - Room for growth and development Responsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 2 years of customer service experience is a must - Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (Leslie and Hwy 7)It is work from home for the time being Equipment is provided by the company Salary: $21-$23/hour Benefits provided RSP matching 3 weeks VacationAdvantages- Permanent opportunity - Full time hours- Richmond Hill Location - work from home for the time being - All equipment provided by the r)company - Competitive pay ($21-23$ / you)- Summer hours- Wellness annual spending account - Room for growth and development Responsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 2 years of customer service experience is a must - Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Bilingual Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Bilingual Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      A well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. (MUST BE FLUENT IN FRENCH & ENGLISH)Why do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Training for 1-2 weeks will be Monday to Friday 9AM-5PM-Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately -Work from home (Have to have their own computer for training)Who are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvyWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsIf you are a quick learner looking for your next opportunity where you can utilize your French language skills we want to hear from you!Please apply directly to navpreet.sandhu@randstad.ca#humanforwardAdvantagesWhy do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately ResponsibilitiesWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsQualificationsWho are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvySummaryA well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. (MUST BE FLUENT IN FRENCH & ENGLISH)Why do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Training for 1-2 weeks will be Monday to Friday 9AM-5PM-Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately -Work from home (Have to have their own computer for training)Who are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvyWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsIf you are a quick learner looking for your next opportunity where you can utilize your French language skills we want to hear from you!Please apply directly to navpreet.sandhu@randstad.ca#humanforwardAdvantagesWhy do you want the job?- Contract & Work From Home (equipment to be provided)- Stable hours Monday to Friday 8:00 am to 4:00 pm -Hourly pay of 18$/hour- Rapidly growing company with lots of opportunity for growth and development- Gain valuable experience working for an industry leader in transportation - Work for hands on supervisors who support the growth and development of their teams - Start immediately ResponsibilitiesWhat will you be doing?- Answering 100+ incoming calls, emails and live chat (B2B and B2C) on a daily basis- Scheduling pick up, tracking and tracing of shipments, responding to customer inquiries - Measured on call quality (minimum 90%), average talk time of 3.5 minutes and minimum 100 calls per day- No sales targetsQualificationsWho are you?- BILINGUAL; fully fluent in English and French (90% of calls will be in French)- Customer focused with previous experience in a customer facing role - Minimum typing speed 40 wpm - Computer savvySummaryA well known company in the transportation industry is looking for a Bilingual Customer Service Representatives ( FRENCH & ENGLISH FLUENT) to join their team on a 2 month contract a great Work From Home opportunity!As a Bilingual Customer Service Representative, you are the first point of contact for consumers and businesses and are responsible for answering inquiries regarding shipping and receiving. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client, a leading health technology solutions company.Great opportunity for those who enjoy connecting with others and assisting them in their needs.Advantages- Work for one a leading health technology solutions company- 6 -month contract- Potential for extension- Work from home - Monday to Friday- $20/hour- Start date: June 14th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be handling customer billing and inquiries, managing sales orders, and order fulfillment/shipment.Duties include:- Allocating, prioritizing, and managing customer orders based on available inventory- Investigating and resolving complex issues and questions from customers- Providing responsive order management support such as order entry or expediting shipment information to customers- Proactively communicating supply chain issues and provide alternativesQualifications• Bilingual in French and English• Minimum 3 year of customer service operations experience• Attention to detail and problem-solving skills• Ability to adapt quickly and comfortably to change• Proficient in MS Office• SAP an assetSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client, a leading health technology solutions company.Great opportunity for those who enjoy connecting with others and assisting them in their needs.Advantages- Work for one a leading health technology solutions company- 6 -month contract- Potential for extension- Work from home - Monday to Friday- $20/hour- Start date: June 14th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be handling customer billing and inquiries, managing sales orders, and order fulfillment/shipment.Duties include:- Allocating, prioritizing, and managing customer orders based on available inventory- Investigating and resolving complex issues and questions from customers- Providing responsive order management support such as order entry or expediting shipment information to customers- Proactively communicating supply chain issues and provide alternativesQualifications• Bilingual in French and English• Minimum 3 year of customer service operations experience• Attention to detail and problem-solving skills• Ability to adapt quickly and comfortably to change• Proficient in MS Office• SAP an assetSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known tool manufacturing company in the Mississauga area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8:30 am - 5:00 pm. No evenings or Weekends!Salary: 45k-50kLocation: Mississauga (Tomken & Courtney Park)Work in office Benefits from day 1RRSP contribution after 6 months 2 weeks vacation + sick days $300 annual wellness spending account Free parking Transit and Highway accessibleAdvantages- Permanent opportunity - Competitive salary (45k-50k)- Full time hours, no evenings or weekends!- Located in Mississauga - Benefits from day 1- RRSP- Annual wellness spending account - Room for development- Work in a team environment Responsibilities- Taking inbound calls and emails from customers - Checking the status of their orders in the system - Processing new orders, checking stock and inventory - Processing invoices and ensuring deliveries are sent out in a timely manner - Answering any questions customers may have about the products - Providing top-notch customer service on every callQualifications- Bilingual in French and English - Customer Service experience is a must - Call Center experience is an asset - Go-getter, driven personality - Someone who is always looking to learn more- Can work alone and in a team environment - Someone who is looking to growSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual CSR Tools"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known tool manufacturing company in the Mississauga area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8:30 am - 5:00 pm. No evenings or Weekends!Salary: 45k-50kLocation: Mississauga (Tomken & Courtney Park)Work in office Benefits from day 1RRSP contribution after 6 months 2 weeks vacation + sick days $300 annual wellness spending account Free parking Transit and Highway accessibleAdvantages- Permanent opportunity - Competitive salary (45k-50k)- Full time hours, no evenings or weekends!- Located in Mississauga - Benefits from day 1- RRSP- Annual wellness spending account - Room for development- Work in a team environment Responsibilities- Taking inbound calls and emails from customers - Checking the status of their orders in the system - Processing new orders, checking stock and inventory - Processing invoices and ensuring deliveries are sent out in a timely manner - Answering any questions customers may have about the products - Providing top-notch customer service on every callQualifications- Bilingual in French and English - Customer Service experience is a must - Call Center experience is an asset - Go-getter, driven personality - Someone who is always looking to learn more- Can work alone and in a team environment - Someone who is looking to growSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual CSR Tools"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      • $44,000 per year
      Are you looking to grow your career in customer service? Do you enjoy working in a fast-paced environment? Do you have a passion for problem-solving? Are you Bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known retail company in their head office call center dealing with both clients and customers. This is a permanent opportunity with lots of room for growth. To find out more about this role, read below!Hours of operation: Monday – Friday 8:30am – 5:00pm (NO WEEKENDS)Salary: 44kLocation: Mississauga (Queen and Britannia)Transit accessible and close to major highways Working from home! (Training will be in office)Free parking Vacation + Sick DaysBenefits Room for development Advantages- Temporary to Permanent opportunity (3-6 months temp)- Monday – Friday Full time hours (NO WEEKENDS!)- Competitive Salary (44k)- Mississauga location- Free parking onsite- Work from home!- Once taken on permanently you will get vacation, benefits, besion, and bonus!- Growth and career developmentResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from high volume of from retailers - Create, process and maintain orders, contracts and returns- Process and communicate status of orders to dealers and sales reps - Order fulfillment - Monitor order reports - Provide product knowledge on all products - Handle inquiries related to credit, debit and cancelled requests Qualifications- Bilingual in French and English both written and verbally- SAP experience is a MUST!- Minimum 2 years customer service experience- Retail experience is an asset - Proficient with Microsoft excel - Good team player and comfortable working under pressureSummaryIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention Bilingual Customer Service Mississauga Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to grow your career in customer service? Do you enjoy working in a fast-paced environment? Do you have a passion for problem-solving? Are you Bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known retail company in their head office call center dealing with both clients and customers. This is a permanent opportunity with lots of room for growth. To find out more about this role, read below!Hours of operation: Monday – Friday 8:30am – 5:00pm (NO WEEKENDS)Salary: 44kLocation: Mississauga (Queen and Britannia)Transit accessible and close to major highways Working from home! (Training will be in office)Free parking Vacation + Sick DaysBenefits Room for development Advantages- Temporary to Permanent opportunity (3-6 months temp)- Monday – Friday Full time hours (NO WEEKENDS!)- Competitive Salary (44k)- Mississauga location- Free parking onsite- Work from home!- Once taken on permanently you will get vacation, benefits, besion, and bonus!- Growth and career developmentResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from high volume of from retailers - Create, process and maintain orders, contracts and returns- Process and communicate status of orders to dealers and sales reps - Order fulfillment - Monitor order reports - Provide product knowledge on all products - Handle inquiries related to credit, debit and cancelled requests Qualifications- Bilingual in French and English both written and verbally- SAP experience is a MUST!- Minimum 2 years customer service experience- Retail experience is an asset - Proficient with Microsoft excel - Good team player and comfortable working under pressureSummaryIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention Bilingual Customer Service Mississauga Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Guelph, Ontario
      • Contract
      Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual Customer Service Representative - French and English for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual Customer Service Representative - French and English role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual Customer Service Representative - French and English, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual Customer Service Representative - French and English for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual Customer Service Representative - French and English role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual Customer Service Representative - French and English, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Nepean Ottawa)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17.5 per hour June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Nepean Ottawa)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17.5 per hour June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Garson, Ontario
      • Permanent
      Randstad is Hiring Bilingual CUSTOMER SERVICE AGENTS for a company in the banking industry in Sudbury!Do you want to pursue a career in call center? Are you interested in the banking industry?Are you fluently bilingual in English and French? Are you full-time available? Are you located in Sudbury?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 9th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Sudbury, OntarioWhen?- Training starts June 9th 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:Bilingual (English/French) $16/hour Advantages- One of the fastest growing call centres in Canada- Immediate Hiring in Sudbury- Opportunity to gain call center experience- Opportunity to work in the banking industry- Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound customer service inquiries in a call center setting, speak to customers in both english and french - Answer customer questions in regards to their Bills, Rates, and Payment due dates.- Help customer with credit card applications- Provide first call Resolution to all customers- Achieve quality service by assessing & responding to customer needsQualifications- Previous experience in Customer service or call center an asset- Previous experience in the banking industry an asset- Excellent English and French communication skills (Fluently bilingual) - Detail oriented & organized- Computer skills- Full time availabilityAll candidates WELCOME to APPLY!Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "SudburyCC"human forward! SummaryBilingual Customer Service Representative Banking Industry June 9th 2021 Sudbury, ONRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual CUSTOMER SERVICE AGENTS for a company in the banking industry in Sudbury!Do you want to pursue a career in call center? Are you interested in the banking industry?Are you fluently bilingual in English and French? Are you full-time available? Are you located in Sudbury?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 9th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Sudbury, OntarioWhen?- Training starts June 9th 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:Bilingual (English/French) $16/hour Advantages- One of the fastest growing call centres in Canada- Immediate Hiring in Sudbury- Opportunity to gain call center experience- Opportunity to work in the banking industry- Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound customer service inquiries in a call center setting, speak to customers in both english and french - Answer customer questions in regards to their Bills, Rates, and Payment due dates.- Help customer with credit card applications- Provide first call Resolution to all customers- Achieve quality service by assessing & responding to customer needsQualifications- Previous experience in Customer service or call center an asset- Previous experience in the banking industry an asset- Excellent English and French communication skills (Fluently bilingual) - Detail oriented & organized- Computer skills- Full time availabilityAll candidates WELCOME to APPLY!Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "SudburyCC"human forward! SummaryBilingual Customer Service Representative Banking Industry June 9th 2021 Sudbury, ONRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $43,000 - $44,000 per year
      If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you! This is strictly a customer service position; you won’t feel pressured to sell!As a Bilingual Insurance Customer Service Rep, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a competitive salary of $43k+ annually and yearly performance bonusesEnjoy great work hours (Monday-Friday between 8am and 8pm, Saturdays from 8am-5pm)Get paid for trianing and to write your OTLWork for one of the best managed companiesClose to public transitAlways room for growth and personal/professional developmentWFH to start (proposing a flex return to the office in September)Full benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) - Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday, and includes Saturdays from 8-5 for the first year- need to have at least a High School Diploma- Previous Sales or Customer Service expereince- Banking, insurance or investment experience an assetSummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you! This is strictly a customer service position; you won’t feel pressured to sell!As a Bilingual Insurance Customer Service Rep, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a competitive salary of $43k+ annually and yearly performance bonusesEnjoy great work hours (Monday-Friday between 8am and 8pm, Saturdays from 8am-5pm)Get paid for trianing and to write your OTLWork for one of the best managed companiesClose to public transitAlways room for growth and personal/professional developmentWFH to start (proposing a flex return to the office in September)Full benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) - Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday, and includes Saturdays from 8-5 for the first year- need to have at least a High School Diploma- Previous Sales or Customer Service expereince- Banking, insurance or investment experience an assetSummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2-month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2-month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Scarborough, Ontario
      • Contract
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Stittsville, Ontario
      • Contract
      • $20.00 per hour
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar/industrial/manufacturing environment? Do you have expereince reading technical drawings, or a great grasp on math? If so, we might have just the role for you!!We are working with an industry leading company in the glass industry- this is a role with a tonne of room for growth, and development! Working out of the west-end Ottawa office you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4 or 8-430- Vehicle accessible - no transit- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- assist with tracking orders or expediting as required- review incoming orders for accuracy and completion- assist with coordinating with other locations and shipments- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is required- 2-3 years of previous industrial customer service expereince is required- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR - blue" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar/industrial/manufacturing environment? Do you have expereince reading technical drawings, or a great grasp on math? If so, we might have just the role for you!!We are working with an industry leading company in the glass industry- this is a role with a tonne of room for growth, and development! Working out of the west-end Ottawa office you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4 or 8-430- Vehicle accessible - no transit- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- assist with tracking orders or expediting as required- review incoming orders for accuracy and completion- assist with coordinating with other locations and shipments- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is required- 2-3 years of previous industrial customer service expereince is required- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR - blue" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Our client is looking for Bilingual Customer Service Representative (English & French) who will be the first point of contact for internal and external clients to ensure high level of customer service and customer satisfaction are provided. The right candidate is someone who loves challenge of solving problems and enjoys working in a fast-paced environment with ability to work in a team. Job type: Full-time, work from home opportunitySchedule: Must be able to work rotating shifts: weekdays and weekends between the hours of 8am-8pm.Salary: up to 44k/yearAdvantagesThis is a work from home full-time permanent opportunity.Great energetic and innovative cultureBenefits spending of $175/week Responsibilities•Contributes to the development and maintenance of standards, policies, and procedures regarding customer service •Answer’s customer inquiries and communications as required •Attends regularly scheduled support meetings •Maintain detailed reports of customer service calls including inquiry descriptions and resolutions Builds, maintains, and updates the company’s online support tools and documentation •Handle specific customer inquiries regarding technical support, arbitration and transportation and handles online auction questions and problems •Liaises with other staff and departments as necessary to assist and support customers •Assists potential new customers by answering product and service •Assists new customers with registration to become a user •Updates existing customer records as necessary •Resolves product or service problems, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting the correction and following up to ensure resolution Qualifications•Must be bilingual in English and French (written and verbal) •High School Diploma or equivalent required; Bachelor’s degree preferred •A minimum of 2 years proven customer support or service experience is required •Excellent customer service orientation: front line customer service experience is an asset •Excellent interpersonal and communication skills and a collaborative team player •Excellent time management and organizational skills •Ability to maintain calm and diplomacy in every interaction •Working knowledge of Microsoft office suite, and must be tech savvy•Experience with online customer support or ticketing platforms (e.g. Salesforce)•Strong documentation and organizational skills •Automotive industry experience in retail and wholesale and/or technology or inventory management solutions preferred •Experience with automobile brands, equipment, mechanics an asset SummaryIf you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for Bilingual Customer Service Representative (English & French) who will be the first point of contact for internal and external clients to ensure high level of customer service and customer satisfaction are provided. The right candidate is someone who loves challenge of solving problems and enjoys working in a fast-paced environment with ability to work in a team. Job type: Full-time, work from home opportunitySchedule: Must be able to work rotating shifts: weekdays and weekends between the hours of 8am-8pm.Salary: up to 44k/yearAdvantagesThis is a work from home full-time permanent opportunity.Great energetic and innovative cultureBenefits spending of $175/week Responsibilities•Contributes to the development and maintenance of standards, policies, and procedures regarding customer service •Answer’s customer inquiries and communications as required •Attends regularly scheduled support meetings •Maintain detailed reports of customer service calls including inquiry descriptions and resolutions Builds, maintains, and updates the company’s online support tools and documentation •Handle specific customer inquiries regarding technical support, arbitration and transportation and handles online auction questions and problems •Liaises with other staff and departments as necessary to assist and support customers •Assists potential new customers by answering product and service •Assists new customers with registration to become a user •Updates existing customer records as necessary •Resolves product or service problems, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting the correction and following up to ensure resolution Qualifications•Must be bilingual in English and French (written and verbal) •High School Diploma or equivalent required; Bachelor’s degree preferred •A minimum of 2 years proven customer support or service experience is required •Excellent customer service orientation: front line customer service experience is an asset •Excellent interpersonal and communication skills and a collaborative team player •Excellent time management and organizational skills •Ability to maintain calm and diplomacy in every interaction •Working knowledge of Microsoft office suite, and must be tech savvy•Experience with online customer support or ticketing platforms (e.g. Salesforce)•Strong documentation and organizational skills •Automotive industry experience in retail and wholesale and/or technology or inventory management solutions preferred •Experience with automobile brands, equipment, mechanics an asset SummaryIf you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $20.00 - $25.00 per hour
      Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you a night owl? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day (or night)! This completely bus-accessible / free parking office is in a great location, and if you've got a background in retail, tech support, HVAC & automation or call centres, we want to hear from you!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tons of growth & aspirations!Advantages- Pay starting around 20/hr - this is negotiable!-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs (this is for the night shift specifically)-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual is a strong asset-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please use "night shift" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you a night owl? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day (or night)! This completely bus-accessible / free parking office is in a great location, and if you've got a background in retail, tech support, HVAC & automation or call centres, we want to hear from you!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tons of growth & aspirations!Advantages- Pay starting around 20/hr - this is negotiable!-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs (this is for the night shift specifically)-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual is a strong asset-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please use "night shift" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kingston, Ontario
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $43,598 per year
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • London, Ontario
      • Permanent
      • $43,598 per year
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      • $43,598 per year
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in OntarioStart Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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