- Embrace work-from-home position ! Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French?Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.Hours of Operation: Monday - Friday- 6:30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)Location: Remote Salary: 50,500v Annual Candidate must furtherEmbrace work-from-home position ! Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French?Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.Hours of Operation: Monday - Friday- 6:30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)Location: Remote Salary: 50,500v Annual Candidate must further
- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- Job DescriptionRandstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performiJob DescriptionRandstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performi
Call centre jobs in other cities in Ontario
call centre agents in toronto
2017 saw a tiny 0.7% decrease in the number of call centre jobs in Toronto, bringing the total to approximately 37,000. This is still a substantially higher number than other Canadian cities.
call centre jobs in other cities
call centre salaries in toronto
Call centre agents in Toronto are paid salaries comparable the average for agents across Canada, with room to earn more as you develop experience and seniority.
Entry level salary: $38.3k - $45.4k
Intermediate salary: $42.4k - $50.3k
Senior salary: $46.3k - $54.9k
top industries for call centre agents in toronto
Numerous industries in Toronto are hiring call centre agents, here are some of the top:
- business support services wired telecomm carriers wireless telecomm carriers employment services automobile dealers
in demand skills in toronto
To succeed as a call centre agent in Toronto, these skills are most often looked for by employers:
- bilingual (english/french)
- microsoft office
- anti-money laundering
- know your customer (KYC)
- customer relationship management (CRM)
next steps for call centre agents
Call centre agents have room to advanced their position in the workplace. They may become call centre supervisors or managers, overseeing their fellow agents and ensuring operations run in order, respectively. At a more senior level, they may also be tasked with training newly recruited agents.