- Seeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellenSeeking Bilingual Claims Support Specialists to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellen
- Are you a customer service professional with previous experience in a fast paced call center environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst to work a 5 month assignment in support of their Markham location (hybrid role). The successful candidate will work at a rate of $19.56 per hour, and work supporting Markham, ON office.Call Centre Hours are Monday-Friday 8 am-8 pm and SaturdayAre you a customer service professional with previous experience in a fast paced call center environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst to work a 5 month assignment in support of their Markham location (hybrid role). The successful candidate will work at a rate of $19.56 per hour, and work supporting Markham, ON office.Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday
- Are you a bilingual customer service professional looking to elevate your career? Our partner in Richmond Hill, a global leader in optical manufacturing, is seeking a dedicated Bilingual Customer Service Representative to join their expanding remote team. In this dynamic B2B role, you will be the voice of the brand, ensuring exceptional support and first-contact resolution for key accounts. If you thrive in a professional work-from-home environment and areAre you a bilingual customer service professional looking to elevate your career? Our partner in Richmond Hill, a global leader in optical manufacturing, is seeking a dedicated Bilingual Customer Service Representative to join their expanding remote team. In this dynamic B2B role, you will be the voice of the brand, ensuring exceptional support and first-contact resolution for key accounts. If you thrive in a professional work-from-home environment and are
Call centre jobs in other cities in Ontario
call centre agents in toronto
2017 saw a tiny 0.7% decrease in the number of call centre jobs in Toronto, bringing the total to approximately 37,000. This is still a substantially higher number than other Canadian cities.
call centre jobs in other cities
call centre salaries in toronto
Call centre agents in Toronto are paid salaries comparable the average for agents across Canada, with room to earn more as you develop experience and seniority.
Entry level salary: $38.3k - $45.4k
Intermediate salary: $42.4k - $50.3k
Senior salary: $46.3k - $54.9k
top industries for call centre agents in toronto
Numerous industries in Toronto are hiring call centre agents, here are some of the top:
- business support services wired telecomm carriers wireless telecomm carriers employment services automobile dealers
in demand skills in toronto
To succeed as a call centre agent in Toronto, these skills are most often looked for by employers:
- bilingual (english/french)
- microsoft office
- anti-money laundering
- know your customer (KYC)
- customer relationship management (CRM)
next steps for call centre agents
Call centre agents have room to advanced their position in the workplace. They may become call centre supervisors or managers, overseeing their fellow agents and ensuring operations run in order, respectively. At a more senior level, they may also be tasked with training newly recruited agents.