- Our Contact Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.The main function of a bilingual customer service representative is to provide assistance and resolve customer concerns while effectively communicating in two languages. A typical bilingual customer service representative is responsible for ensuring customer satisfaction byOur Contact Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.The main function of a bilingual customer service representative is to provide assistance and resolve customer concerns while effectively communicating in two languages. A typical bilingual customer service representative is responsible for ensuring customer satisfaction by
