15 jobs found for call centre

Our client, on behalf of the BC Government, is looking for Customer Service Representatives starting December 14th**This will be a remote/home-working position, and all IT equipment and training materials will be supplied to you. IT equipment package will include all hardware - including, laptop, ethernet cable, headset, as well as instructions for home set up.**You need to be available Monday to Friday 7:30am-5:30pmCALL CENTRE REPRESENTATIVEOpportunity: Auxillary full timeLocation: Remote/from your home - IT equipment to be collected from Downtown VictoriaHours: 7:30am-5:30pm. Up to 37.5 hours/week total.Rate: $21.46Start: December 14th 2020Responsibilities:• Provide first in class service to our customers telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies. • Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.Qualifications/Requirements:• 1 year+ of customer service experience, ideally in a contact centre setting.• Excellent telephone manner and communication skills.• Excellent customer service skills and professional telephone/email etiquette.• Clear background check.• High-speed WiFi connection, and access to Modem for ethernet connection.• Quiet, distraction-free workspace.• Must be flexible with respect to working hours –needs.Advantages:• Work for a reputable company, on behalf of the BC Government• Earn $21.46 / hour• Remote working• Work full-time hours (7.5 hrs/day)• Auxillary If this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to sarah.harwood@randstad.ca or raj.sra@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.We look forward to hearing from you!Rajbans,Sarah,IngridPhone Number:250.383.1389Fax Number:250.360.1685ADVANTAGESAdvantages:• Work for a reputable company, on behalf of the BC Government• Earn $21.46 / hour• Remote working• Work full-time hours (7.5 hrs/day)• Auxillary RESPONSIBILITIESResponsibilities:• Provide first in class service to our customers telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies. • Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.QUALIFICATIONSQualifications/Requirements:• 1 year+ of customer service experience, ideally in a contact centre setting.• Excellent telephone manner and communication skills.• Excellent customer service skills and professional telephone/email etiquette.• Clear background check.• High-speed WiFi connection, and access to Modem for ethernet connection.• Quiet, distraction-free workspace.• Must be flexible with respect to working hours –needs.SUMMARYIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to sarah.harwood@randstad.ca or raj.sra@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.

Our client in the insurance industry is seeking a Call Center Representative to work a 3-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $16.69 per hour.Responsibilities: •Provide "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)Advantages• Work for a well-known insurance company• Earn $16.69 per hour• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm• Shift is scheduled for 8 hrs (7.5 hrs paid)• Core shifts are based on tenure and business needsQualifications• 1-2 years’ call centre experience• Billing/credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS Word• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $16.69 per hour• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm• Shift is scheduled for 8 hrs (7.5 hrs paid)• Core shifts are based on tenure and business needsRESPONSIBILITIESQUALIFICATIONS• 1-2 years’ call centre experience• Billing/credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS Word• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)

Looking to develop your professional experience in the insurance industry? Want to utilize your French and English communication skills along with your strong customer service skills? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives, for our client, a leading Insurance Company, in their Halifax office. This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. As a Bilingual Customer Service Representative, you will be responsible for: • Answering inbound calls, chats, and/or emails on general customer inquiries• Customer care• Processing transactions on specific product lines• Maintaining records accuratelyAdvantagesWhy you want this role:- Work from home to begin with- Halifax location - close to the Arm, away from downtown traffic, great local places to eat/shop- Free parking- Full-service cafeteria and coffee bar- Leading insurance company- Professional work environment- Employee Resource Group - able to join various groups that are diversity and interest based- $19.50/hr- 6 month contract- Start date: October 12th, 2020- Hours: Monday to Friday 9am - 9pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Qualifications- Excellent communication skills in English and French- Strong customer service skills and experience in call centre - Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skillsIf you're interested in the Bilingual Customer Service Representative role in Halifax, please apply today at www.randstad.ca. We're eager to meet candidates looking to develop their careers in customer service.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work from home to begin with- Halifax location - close to the Arm, away from downtown traffic, great local places to eat/shop- Free parking- Full-service cafeteria and coffee bar- Leading insurance company- Professional work environment- Employee Resource Group - able to join various groups that are diversity and interest based- $19.50/hr- 6 month contract- Start date: October 12th, 2020- Hours: Monday to Friday 9am - 9pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.RESPONSIBILITIESQUALIFICATIONS- Excellent communication skills in English and French- Strong customer service skills and experience in call centre - Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skillsIf you're interested in the Bilingual Customer Service Representative role in Halifax, please apply today at www.randstad.ca. We're eager to meet candidates looking to develop their careers in customer service.

Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives for our client in the insurance industry.In this position, you will be responsible for answering questions about health & dental insurance, financial products, and more via phone and/or e-mail. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for• Providing high quality service to customers via telephone.• Handle high volumes of telephone inquiries within established productivity goals• Transferring calls as needed• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Work From Home- $17.50/hour- 4 month contract with possibility of extension- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends- Professional work environment- Start date: December 1st, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (i.e. space and wired connection to internet)If you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Work From Home- $17.50/hour- 4 month contract with possibility of extension- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends- Professional work environment- Start date: December 1st, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Bilingual in French and English- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (i.e. space and wired connection to internet)If you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.

Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Financial Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for• Providing high quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Troubleshooting and resolving technical issues; guiding users on the Internet site• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 5 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: January 4th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Wired connection to the internet- Space available to work at homeIf you are interested in the Customer Service Representative role and would like to work in Halifax, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 5 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: January 4th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Wired connection to the internet- Space available to work at homeIf you are interested in the Customer Service Representative role and would like to work in Halifax, please apply online on www.ra