4 jobs found for call centre

Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.

Do you love customer service and resolving questions? Do you have solid typing and computer skills? Are you looking for a short-term role where you can work from the safety of your own home? We are hiring customer service specialists to provide front-line support via telephone for future homeowners. This role is a call centre position that is work from home.When: Starting mid April 2021 - July 2021Where: Working from home in British ColumbiaPay rate: Hourly pay rate is $22.29Hours: Monday to Friday, between 7.30am to 5.00pm (8 hours a day or less)• Pay rate of $22.29/hour• $85 per month extra to cover internet fees• Monday to Friday, office hours• Potential for extension or permanent work• Work from the comfort of your own home**Equipment (laptop) will be provided** If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to Sophie.hickles@randstad.ca with the subject "Inbound Customer Service Representative - Work from home". All applications are welcome, but only those who meet the requirements will be contacted.We look forward to hearing from you!Thank you.Advantages• Pay rate of $22.29/hour• $85 per month extra to cover internet fees• Monday to Friday, office hours• Equipment provided (laptop)• Potential for extension or permanent work• Work from the comfort of your own home• Remote role in British Columbia• Training provided via Zoom• Excellent call centre experience• After the 10 week assignment you will be eligible to apply for permanent position with company as and when these ariseResponsibilities• Providing contact centre services for requests received over the phone (inbound calls)• Keeping accurate records of customer interactions and transactions, recording details of inquiries and comments, as well as taking ownership of action points• Communication with internal departments • Providing professional and excellent customer service at all times • Working remotely for a large team QualificationsQualifications:• Must have private workspace • Must have internet connected via Ethernet cable (no wifi)• 1+ year customer service experience• Call centre experience is required for this role• Typing speed of 40 WPM +• Excellent English language and professional communication skills, both verbal and written• Understanding of principles of privacy and security of personal informationSummaryIf you are interested in this position, please do not hesitate to reach out to us by:- Applying directly to this advert or,- Emailing: Sophie.hickles@randstad.ca with the subject "Inbound Customer Service Representative - Work from home"Thank you.

Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Halifax location - Work from home to start- $17/hour- 6-month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: April 5th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role you will be responsible for• Providing high quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Troubleshooting and resolving technical issues; guiding users on the Internet site• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.

Our client in Burnaby, BC in the health and wellness industry is looking for an Inside Sales Person to cover for a three month leave with the hopes to hire this individual on permanently. The candidate will be taking care of a warm database, calling out to clients in BC, AB, and SK. This role is ideally in the Burnaby office, but there is an option to work remotely temporarily.Advantages-contract to hire-M-F-flexible hours (office closes at 4)-7.5 hr work day-$18-$20/hr-1% commission on net sales (averages out to $900+/mo)Responsibilities-making touches in the database to warm clients up-upselling-touching base with current clients over the phone-relationship-building-logging work in the CRM-working with sales teams-taking inbound orders -provide customer service and handle any inquiries or issuesQualifications-excellent verbal and written communication-highest level of customer service-experience in a call centre or telephone sales is an asset-organized and time-efficient; schedule and deadline oriented-detail-oriented-proficient in MS Office-degree from a post secondary institute is an assetSummaryTwo easy ways to apply:1. E-mail resume to Diana: diana.lum@randstad.ca2. Apply online: http://www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.