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      • Markham, Ontario
      • Contract
      Are you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 10 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.50 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $16.50 per hour• Full time hours on a 10 month contract- MUST be available for shifts between Monday-Friday 8:00am - 8:00pm and Saturday 8:30am - 4:30pm (approx. 1-2 Saturday shifts per month)• Work remotely until further notice (supporting Markham, ON office)ResponsibilitiesIn this role you will be responsible for providing "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)Qualifications• 1 - 2 years’ call centre experience• Billing/Credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS WordSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 10 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.50 per hour, and work remotely until further notice (supporting Markham, ON office). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 10 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.50 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $16.50 per hour• Full time hours on a 10 month contract- MUST be available for shifts between Monday-Friday 8:00am - 8:00pm and Saturday 8:30am - 4:30pm (approx. 1-2 Saturday shifts per month)• Work remotely until further notice (supporting Markham, ON office)ResponsibilitiesIn this role you will be responsible for providing "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)Qualifications• 1 - 2 years’ call centre experience• Billing/Credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS WordSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? Do you have experience handling billing/payment related activities? If so we have a great opportunity for you! We are currently looking for a Call Centre Billing Representative to work a 10 month assignment supporting our client, a leading Insurance company. In this role you will work 37.5 hours per week at a rate of $16.50 per hour, and work remotely until further notice (supporting Markham, ON office). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 2.5 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 2.5 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint Catharines, Ontario
      • Permanent
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser! We are looking for candidates to start ASAP. Permanently WFH anywhere in GTA (Toronto)If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: ImmediateHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing) (MUST HAVE OUTBOUND)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser! We are looking for candidates to start ASAP. Permanently WFH anywhere in GTA (Toronto)If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: ImmediateHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing) (MUST HAVE OUTBOUND)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Hamilton, Ontario
      • Permanent
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      • $14.25 per hour
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start July 13th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, July 13thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, July 13th - Friday July 16th from 12:30pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start July 13th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, July 13thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, July 13th - Friday July 16th from 12:30pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      We are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. What are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesLocation: Mississauga (Steeles Ave and Winston Churchill Blvd)Hours: Monday to Friday, 9am to 5pmAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to navpreet.sandhu@randstad.ca (Reference Bilingual order management)Sara,Navpreet,NavpreetAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadResponsibilitiesWhat are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to krisha.kapadia@randstad.ca (Reference #2053296)SummaryWe are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. What are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesLocation: Mississauga (Steeles Ave and Winston Churchill Blvd)Hours: Monday to Friday, 9am to 5pmAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to navpreet.sandhu@randstad.ca (Reference Bilingual order management)Sara,Navpreet,NavpreetAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadResponsibilitiesWhat are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to krisha.kapadia@randstad.ca (Reference #2053296)SummaryWe are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: July 26th, 2021Training: 3-5 weeks, full time paid trainingInterview Dates: Starting June 25th, 2021Advantages- Competitive pay of $18.70/hr (per the collective bargaining agreement, unionized position)- Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- excellent English communication with a positive and professional demeanour SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Fraud Agent - Toronto"human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: July 26th, 2021Training: 3-5 weeks, full time paid trainingInterview Dates: Starting June 25th, 2021Advantages- Competitive pay of $18.70/hr (per the collective bargaining agreement, unionized position)- Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- excellent English communication with a positive and professional demeanour SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Fraud Agent - Toronto"human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $22.90 per hour
      Do you love getting to connect with people around the world? Do you have at least a year of call centre or customer service expereince? Are you available to work overnight on Friday, Saturday, and Sunday each week? If so, we might have just the role for you!We are looking for candidates who either already hold, or are eligible to obtain, Canadian Secret Clearance to work on assignment for a federal government client. You'll need to be professional, calm in a crisis, and have a courteous phone manner. This is a contract of approximately 5 months in length, though there is potential for extension or permanency.Read on to learn more!Advantages-Earn 22.90/hr-On-site role (get out of the house!!)-Federal Government client!-part time, but potential for full time or even OT!Responsibilities-Answering and completing a variety of incoming calls addressed to senior government staff-Manage teleconference call requests-Transfer calls to appropriate recipients-Handle requests for information and other administrative tasks-Record and enter brief messages such as incident reports into an electronic databaseQualifications-Be fluently bilingual in French and English-Have a professional, courteous and friendly phone manner-Possess a valid Canadian Secret government clearance or have the ability to get one-Have a minimum of 12 months customer service experience, call centre experience an assetSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Switchboard" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you love getting to connect with people around the world? Do you have at least a year of call centre or customer service expereince? Are you available to work overnight on Friday, Saturday, and Sunday each week? If so, we might have just the role for you!We are looking for candidates who either already hold, or are eligible to obtain, Canadian Secret Clearance to work on assignment for a federal government client. You'll need to be professional, calm in a crisis, and have a courteous phone manner. This is a contract of approximately 5 months in length, though there is potential for extension or permanency.Read on to learn more!Advantages-Earn 22.90/hr-On-site role (get out of the house!!)-Federal Government client!-part time, but potential for full time or even OT!Responsibilities-Answering and completing a variety of incoming calls addressed to senior government staff-Manage teleconference call requests-Transfer calls to appropriate recipients-Handle requests for information and other administrative tasks-Record and enter brief messages such as incident reports into an electronic databaseQualifications-Be fluently bilingual in French and English-Have a professional, courteous and friendly phone manner-Possess a valid Canadian Secret government clearance or have the ability to get one-Have a minimum of 12 months customer service experience, call centre experience an assetSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Switchboard" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Permanent
      • $47,900 per year
      Are you ready to take the next step in your career? Are you fluent bilingual English and Cantonese or English and Mandarin? Do you enjoy problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Markham or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ Cantonese or English/Mandarin) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and Cantonese or Mandarin language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and Cantonese or Mandarin communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Investment Specialist - Markham".Yasameen,CarrieRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Are you fluent bilingual English and Cantonese or English and Mandarin? Do you enjoy problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Markham or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ Cantonese or English/Mandarin) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and Cantonese or Mandarin language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and Cantonese or Mandarin communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Investment Specialist - Markham".Yasameen,CarrieRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - Work from homeMust be local to Toronto area, as potential to move back in office.Start Date:August 2021Contract Details:4 month contract (possibility of extension or permanent hire)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)Pay Rate: $17.09+Advantages- Great opportunity with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 4 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English- Minimum 2 years previous experience in Customer service or Call Centre is required- Financial, Insurance or Technical experience is an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to carrie.nie@randstad.ca Please add Email Subject Line: Customer Service and Technical Support Representative - Torontohuman forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - Work from homeMust be local to Toronto area, as potential to move back in office.Start Date:August 2021Contract Details:4 month contract (possibility of extension or permanent hire)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)Pay Rate: $17.09+Advantages- Great opportunity with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 4 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English- Minimum 2 years previous experience in Customer service or Call Centre is required- Financial, Insurance or Technical experience is an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to carrie.nie@randstad.ca Please add Email Subject Line: Customer Service and Technical Support Representative - Torontohuman forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ayr, Ontario
      • Contract
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hourLocation: Toronto, Ontario (GTA)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.50/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hourLocation: Toronto, Ontario (GTA)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.50/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hourLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.50/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hourLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.50/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Guelph, Ontario
      • Permanent
      Are you bilingual French/English? Do you enjoy Customer Service and have previous experience in a call centre?If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for Bilingual French Customer Service Representative for a growing Top Employer in Guelph.Advantages-Permanent, direct hire with the client-Monday to Friday work week-Competitive annual salary based on experience -A defined pension plan that starts from day one-Great benefits package-7.25 hour work day-Convenient, accessible Guelph location ResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, preferably in a call centre or Customer Accounts, in the financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative opportunity, and would like to apply please follow the "how to apply" instructions below.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you bilingual French/English? Do you enjoy Customer Service and have previous experience in a call centre?If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for Bilingual French Customer Service Representative for a growing Top Employer in Guelph.Advantages-Permanent, direct hire with the client-Monday to Friday work week-Competitive annual salary based on experience -A defined pension plan that starts from day one-Great benefits package-7.25 hour work day-Convenient, accessible Guelph location ResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, preferably in a call centre or Customer Accounts, in the financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative opportunity, and would like to apply please follow the "how to apply" instructions below.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. 3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.70/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.70/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      • $14.75 per hour
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the ecommerce banking industry.This is permanent full time position working as a Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $14.75/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday 24/7 *you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: August 2nd 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesProvide a first call resolution to customers with purchase problemsSupport customers with products and app services.Communicate with customers through inbound calls, emails, and live chat Data entry - update and process client requests and informaiton on their file QualificationsExperience in customer service and problem resolution Previous call centre experience is an assestGood computer skills and navigation skills High school diploma or equivalent Excellent communication skillsAbility to type 30 words per minute Excellent home internet hardwired – Wifi is not permittedSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service - Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the ecommerce banking industry.This is permanent full time position working as a Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $14.75/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday 24/7 *you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: August 2nd 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesProvide a first call resolution to customers with purchase problemsSupport customers with products and app services.Communicate with customers through inbound calls, emails, and live chat Data entry - update and process client requests and informaiton on their file QualificationsExperience in customer service and problem resolution Previous call centre experience is an assestGood computer skills and navigation skills High school diploma or equivalent Excellent communication skillsAbility to type 30 words per minute Excellent home internet hardwired – Wifi is not permittedSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service - Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $17.18 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      The next step in your career is calling. If you are bilingual in French & English and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and tech-savvy, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. Previous experience in a technical support job is an asset but not a requirement.About this job•Remote Work - work from home•Full time hours, daytime shifts (between 9am to 6pm Atlantic Time)•Operating hours are Monday to Friday Great opportunity for those looking to get started in technical or Helpdesk support.AdvantagesWork from homeUse your customer service skills in a professional environmentLong term opportunity $20/hourMonday to FridayNo weekend shifts - good work life balanceCore business hours - Day shift and no late hours8am to 5pmStart date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesWhat will the Bilingual Helpdesk Agent role entail?In this call centre job, you’ll be supporting customers with tier 1 technical support duties.-Answering inbound calls, emails, and/or chats-Resolving technical issuesQualificationsAre you the right fit?•Bilingual in French and English•Previous technical support or Helpdesk experience•You have excellent communication skills (written and verbal)•You’re a team player who thrives on a team •You excel at multitasking and working in a fast-paced environment•You know Microsoft’s suite of products well•You’re a strong typist (50 WPM is preferred)SummaryIf you're interested in the Bilingual Helpdesk Agent role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The next step in your career is calling. If you are bilingual in French & English and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and tech-savvy, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. Previous experience in a technical support job is an asset but not a requirement.About this job•Remote Work - work from home•Full time hours, daytime shifts (between 9am to 6pm Atlantic Time)•Operating hours are Monday to Friday Great opportunity for those looking to get started in technical or Helpdesk support.AdvantagesWork from homeUse your customer service skills in a professional environmentLong term opportunity $20/hourMonday to FridayNo weekend shifts - good work life balanceCore business hours - Day shift and no late hours8am to 5pmStart date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesWhat will the Bilingual Helpdesk Agent role entail?In this call centre job, you’ll be supporting customers with tier 1 technical support duties.-Answering inbound calls, emails, and/or chats-Resolving technical issuesQualificationsAre you the right fit?•Bilingual in French and English•Previous technical support or Helpdesk experience•You have excellent communication skills (written and verbal)•You’re a team player who thrives on a team •You excel at multitasking and working in a fast-paced environment•You know Microsoft’s suite of products well•You’re a strong typist (50 WPM is preferred)SummaryIf you're interested in the Bilingual Helpdesk Agent role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)August 9th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)August 9th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2-month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 2-month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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