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    • Ottawa, Ontario
    • Permanent
    • $70,000 - $85,000 per year
    Are you an experienced Call Centre or Customer Service Manager looking for your next challenge? Do you love getting to work with a great team of people, and contribute to your team's success? Are you the go-to person on your team right now? If so, we might have just the role for you!We are looking for a Call Centre Manager to work with an awesome team, based out of the office in the heart of Ottawa! Though this position would be partially remote for now, there is a planned return to the office in the fall, so you would need to be flexible with that! You'll get to contribute daily to improving the lives of your fellow citizens through the project you'll be leading, and you'll get to provide supervision, guidance and support to a great team!If this sounds like what you're looking for, please read on for more details!AdvantagesWhy you'll love it here:- flexible working hours - typically 830-5, but the centre is open from 8am-9pm M-F- competitive salary (range starts at 70k)- comprehensive vacation and benefits package- beautiful modern office (once you're back)- ResponsibilitiesWhat you'll do here:- Oversee the operations of the call centre, including things like application processing, staffing, scheduling, trianing and mentoring!- Help maintain call standards and service level agreements- Ensure staffing levels to meet targets and deadlines- Create and manage processes to improve call efficiency and customer satisfaction- Help build relationships at all levels, and manage the relationship with the customersQualificationsWhat you'll need to be successful:- at least 5+ years of call centre management expereince- at least 1 year of client interaction with 3rd party vendors- lots of expereince with leading, delegating, performance managing, and coaching teams- remote team management expereince will be a strong asset- Bilingual in English and French would be an asset, but excellent communication in English is requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Subject Line "Call Centre Manager"We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Rikki and ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you an experienced Call Centre or Customer Service Manager looking for your next challenge? Do you love getting to work with a great team of people, and contribute to your team's success? Are you the go-to person on your team right now? If so, we might have just the role for you!We are looking for a Call Centre Manager to work with an awesome team, based out of the office in the heart of Ottawa! Though this position would be partially remote for now, there is a planned return to the office in the fall, so you would need to be flexible with that! You'll get to contribute daily to improving the lives of your fellow citizens through the project you'll be leading, and you'll get to provide supervision, guidance and support to a great team!If this sounds like what you're looking for, please read on for more details!AdvantagesWhy you'll love it here:- flexible working hours - typically 830-5, but the centre is open from 8am-9pm M-F- competitive salary (range starts at 70k)- comprehensive vacation and benefits package- beautiful modern office (once you're back)- ResponsibilitiesWhat you'll do here:- Oversee the operations of the call centre, including things like application processing, staffing, scheduling, trianing and mentoring!- Help maintain call standards and service level agreements- Ensure staffing levels to meet targets and deadlines- Create and manage processes to improve call efficiency and customer satisfaction- Help build relationships at all levels, and manage the relationship with the customersQualificationsWhat you'll need to be successful:- at least 5+ years of call centre management expereince- at least 1 year of client interaction with 3rd party vendors- lots of expereince with leading, delegating, performance managing, and coaching teams- remote team management expereince will be a strong asset- Bilingual in English and French would be an asset, but excellent communication in English is requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Subject Line "Call Centre Manager"We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Rikki and ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint Catharines, Ontario
    • Permanent
    Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser! We are looking for candidates to start ASAP. Permanently WFH anywhere in GTA (Toronto)If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: ImmediateHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing) (MUST HAVE OUTBOUND)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser! We are looking for candidates to start ASAP. Permanently WFH anywhere in GTA (Toronto)If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: ImmediateHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing) (MUST HAVE OUTBOUND)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Hamilton, Ontario
    • Permanent
    Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pm Availability to work Saturdays Occasionally Pay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Edmonton, Alberta
    • Permanent
    Attention all Call Center Representative candidates in Edmonton!Are you looking for a job that's exactly the right fit for you? At Randstad, we believe searching for a fulfilling career should be a personal and empowering experience for every candidate. That's why we combine the power of technology with our own experience to identify the best career opportunities for talented people like you.Randstad is Hiring Call Center Intake Officers in Edmonton! Do you have call centre or banking experience? Are you comfortable with multitasking and working in a fast paced call center environment? Do you know how to handle difficult situations and turn them around? Are you looking to gain invaluable experience in a non for profit organization? Are you available for full time?If you answered yes, then this opportunity is for you! We are looking for candidates to fulfill a permanent position with the a publicly funded, non-profit organization. This is a full time position working as a call centre customer service representative.Start Date: Monday May 31st Salary Range: $40,488 - $47,196 (Based on prior experience and overall fit)Schedule:Monday - Friday8:15AM - 5:00PMFull time hoursLocation:Edmonton, AlbertaAdvantages• competitive salary • Monday-Friday, no weekends!• full time day shift• gain invaluable experience working with a non for profit organization • transit accessible in Edmonton• permanent opportunity with great career progression opportunities • great team and company culture ResponsibilitiesIn this position, you will be required to:• answer a high volume of inbound calls• offer high quality client intake services • obtain information and financial data from the clients.• be empathetic to each individual situation• complete client applications over the phone related to criminal, family, civil, and immigration laws• maintain a positive and professional personality• work in a cubicle, office environment• be a team playerQualifications• excellent English communication skills• previous call centre experience is required• banking work experience is an asset• ability to handle tough situations and de-escalate effectively• positive and professional attitude• experience with Microsoft Suite including Word, Excel and Outlook is required•criminal background check clearance is required How to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply online on www.randstad.ca or contact me TODAY on yasameen.aljanabi@randstad.ca. Please send your current resume and add the subject line: "Edmonton - Intake Officer".Thank you for your interest and application.** Local Edmonton candidates only. SummaryCall Center Intake OfficerMay 31st 2021 Full time and Permanent opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Attention all Call Center Representative candidates in Edmonton!Are you looking for a job that's exactly the right fit for you? At Randstad, we believe searching for a fulfilling career should be a personal and empowering experience for every candidate. That's why we combine the power of technology with our own experience to identify the best career opportunities for talented people like you.Randstad is Hiring Call Center Intake Officers in Edmonton! Do you have call centre or banking experience? Are you comfortable with multitasking and working in a fast paced call center environment? Do you know how to handle difficult situations and turn them around? Are you looking to gain invaluable experience in a non for profit organization? Are you available for full time?If you answered yes, then this opportunity is for you! We are looking for candidates to fulfill a permanent position with the a publicly funded, non-profit organization. This is a full time position working as a call centre customer service representative.Start Date: Monday May 31st Salary Range: $40,488 - $47,196 (Based on prior experience and overall fit)Schedule:Monday - Friday8:15AM - 5:00PMFull time hoursLocation:Edmonton, AlbertaAdvantages• competitive salary • Monday-Friday, no weekends!• full time day shift• gain invaluable experience working with a non for profit organization • transit accessible in Edmonton• permanent opportunity with great career progression opportunities • great team and company culture ResponsibilitiesIn this position, you will be required to:• answer a high volume of inbound calls• offer high quality client intake services • obtain information and financial data from the clients.• be empathetic to each individual situation• complete client applications over the phone related to criminal, family, civil, and immigration laws• maintain a positive and professional personality• work in a cubicle, office environment• be a team playerQualifications• excellent English communication skills• previous call centre experience is required• banking work experience is an asset• ability to handle tough situations and de-escalate effectively• positive and professional attitude• experience with Microsoft Suite including Word, Excel and Outlook is required•criminal background check clearance is required How to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply online on www.randstad.ca or contact me TODAY on yasameen.aljanabi@randstad.ca. Please send your current resume and add the subject line: "Edmonton - Intake Officer".Thank you for your interest and application.** Local Edmonton candidates only. SummaryCall Center Intake OfficerMay 31st 2021 Full time and Permanent opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    • $43,000 per year
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Downtown Montreal Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: July 26th, 2021Training: 3-5 weeks, full time paid trainingAdvantages- Competitive pay 43K per year - Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in Downtown Montréal Responsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- BILINGUALSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Fraud Agent "Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Downtown Montreal Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: July 26th, 2021Training: 3-5 weeks, full time paid trainingAdvantages- Competitive pay 43K per year - Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in Downtown Montréal Responsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- BILINGUALSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Fraud Agent "Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Halifax, Nova Scotia
    • Permanent
    • $48,750 per year
    Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full-time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: July 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to yibram.palacios@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full-time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: July 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to yibram.palacios@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Permanent
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: July 26th, 2021Training: 3-5 weeks, full time paid trainingInterview Dates: Starting June 25th, 2021Advantages- Competitive pay of $18.70/hr (per the collective bargaining agreement, unionized position)- Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- excellent English communication with a positive and professional demeanour SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Fraud Agent - Toronto"human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: July 26th, 2021Training: 3-5 weeks, full time paid trainingInterview Dates: Starting June 25th, 2021Advantages- Competitive pay of $18.70/hr (per the collective bargaining agreement, unionized position)- Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- excellent English communication with a positive and professional demeanour SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Fraud Agent - Toronto"human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    • $48,400 per year
    Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $48,400- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $48,400- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint John, New Brunswick
    • Permanent
    • $45,200 per year
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $45,200 - additional bilingual premium if fluent French-speaking- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications Excellent English communication skills - (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to yibram.palacios@randstad.ca and add the subject line: "Insurance CSR - Saint John".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $45,200 - additional bilingual premium if fluent French-speaking- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications Excellent English communication skills - (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to yibram.palacios@randstad.ca and add the subject line: "Insurance CSR - Saint John".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Halifax, Nova Scotia
    • Permanent
    • $48,750 per year
    Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full-time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: August 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to yibram.palacios@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem-solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full-time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: August 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to yibram.palacios@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Markham, Ontario
    • Permanent
    • $47,900 per year
    Are you ready to take the next step in your career? Are you fluent bilingual English and Cantonese or English and Mandarin? Do you enjoy problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Markham or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ Cantonese or English/Mandarin) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and Cantonese or Mandarin language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and Cantonese or Mandarin communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Investment Specialist - Markham".Yasameen,CarrieRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you ready to take the next step in your career? Are you fluent bilingual English and Cantonese or English and Mandarin? Do you enjoy problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Markham or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ Cantonese or English/Mandarin) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and Cantonese or Mandarin language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and Cantonese or Mandarin communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Investment Specialist - Markham".Yasameen,CarrieRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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