- Our Financial Consulting client is looking for a Bilingual (English/French) Call Centre Representative focused on Investor Services as a full-time, permanent member of their small office team in downtown Toronto. The position is HYBRID (3 days in office), and they are offering $45,000 annually, 2 weeks vacation and benefits after 3 months.They are looking for someone who is a confident communicator and thrives in fast-paced environments. You must be able tOur Financial Consulting client is looking for a Bilingual (English/French) Call Centre Representative focused on Investor Services as a full-time, permanent member of their small office team in downtown Toronto. The position is HYBRID (3 days in office), and they are offering $45,000 annually, 2 weeks vacation and benefits after 3 months.They are looking for someone who is a confident communicator and thrives in fast-paced environments. You must be able t
- Are you an experienced ticketing expert with a passion for precision and top-tier service?Do you thrive in a fully remote, high-volume travel support role where your GDS knowledge is put to good use?We’re looking for a detail-oriented Air Agent to join our dynamic and growing travel team. In this full-time, remote role, you'll be a key point of contact for all things air travel — managing complex itineraries, schedule changes, and loyalty point redemptionsAre you an experienced ticketing expert with a passion for precision and top-tier service?Do you thrive in a fully remote, high-volume travel support role where your GDS knowledge is put to good use?We’re looking for a detail-oriented Air Agent to join our dynamic and growing travel team. In this full-time, remote role, you'll be a key point of contact for all things air travel — managing complex itineraries, schedule changes, and loyalty point redemptions
Call centre jobs in other cities in Ontario
call centre agents in toronto
2017 saw a tiny 0.7% decrease in the number of call centre jobs in Toronto, bringing the total to approximately 37,000. This is still a substantially higher number than other Canadian cities.
call centre jobs in other cities
call centre salaries in toronto
Call centre agents in Toronto are paid salaries comparable the average for agents across Canada, with room to earn more as you develop experience and seniority.
Entry level salary: $38.3k - $45.4k
Intermediate salary: $42.4k - $50.3k
Senior salary: $46.3k - $54.9k
top industries for call centre agents in toronto
Numerous industries in Toronto are hiring call centre agents, here are some of the top:
- business support services wired telecomm carriers wireless telecomm carriers employment services automobile dealers
in demand skills in toronto
To succeed as a call centre agent in Toronto, these skills are most often looked for by employers:
- bilingual (english/french)
- microsoft office
- anti-money laundering
- know your customer (KYC)
- customer relationship management (CRM)
next steps for call centre agents
Call centre agents have room to advanced their position in the workplace. They may become call centre supervisors or managers, overseeing their fellow agents and ensuring operations run in order, respectively. At a more senior level, they may also be tasked with training newly recruited agents.