73 jobs found for Customer Experience

Our client, a leading company in the web design space for elite private members clubs worldwide, is looking for an Implementation Manager to lead a talented team of project coordinators and team leads. This is an exciting opportunity for someone with a strong background in leadership, process management, and customer service to oversee the seamless execution of website implementation projects.In this role, you will be responsible for guiding two Team Leads

We are seeking a Business Analyst with 10+ years of experience to support the design, development, and implementation of a Customer Experience Platform (CXP). The role involves business analysis, Agile leadership, stakeholder engagement, and process optimization to enhance service delivery and customer experiences.Advantages•Opportunity to work on a high-impact digital transformation project.•Engagement in Agile methodologies and enterprise architecture fr

The Customer Experience team is seeking a passionate Software Solutions Architect to drive our digital transformation initiatives focused on data and customer experience, on behalf of our client. You will play a key role by collaborating with the enterprise architecture team and implementation teams to ensure that technological solutions adhere to the organization's reference architecture framework. We are looking for an expert who can master modern techno

This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo

This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo

The Operations officer Officer plays a key role in developing and executing strategic and tactical activities (through outbound and inbound calling programs) to support a legendary customer experience. This role focuses on gathering and delivering customer information while supporting business objectives. The position acts as a single point of contact for customer interaction in the RFI (Request For Information) process, managing risk and ensuring accuracy

Are you a passionate professional with experience in Operations? If so, this role is for you!This role Provides operational support, performs transactions and processing activities. Supports partner relationships, maintains operational effectiveness, meets business objectives and service level goals. Ensures customer problem resolution, contributes to customer experience, and adheres to bank policies and procedures. Identifies and escalates risks, particip

The Web Specialist will support the development and maintenance of web content and workflows using modern CMS tools such as Umbraco, SharePoint Online, and the Microsoft Power Platform. The role involves managing a centralized service catalogue, building workflows, and improving customer experience through content accuracy, accessibility, and usability. The specialist will also be responsible for translating technical details into clear, business-friendly

Looking for an opportunity to put your sales experience to work? Have a passion for luxury and big ticket items? Thrive off of delivering a white glove customer experience?We have a great opportunity for you right now! We are looking for an experienced Bilingual Showroom Sales Consultant to work from this exclusive boutique environment in the East end of Ottawa. In this role, you'll be guiding clients through their entire purchase journey, helping them sel

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have excellent communication and interpersonal skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Mississauga, ON (Hybrid) (2-3 days/week)Salary: $25/HourGlobal opportunities for professional g

The Operations Officer plays a key role in developing and executing strategic and tactical activities (through outbound and inbound calling programs) to support a legendary customer experience. This role involves gathering and delivering customer information while supporting business objectives. The officer will act as a single point of contact for customer interactions in the RFI (Request For Information) process, managing risk and ensuring accuracy. Prio

Develop and execute strategic and tactical activities (through outbound and inbound calling programs) supporting legendary customer experience in gathering and delivering customer information while supporting business objectives. Provide a standardized, consistent, and centralized (single point of contact) customer interaction model in the RFI (Request For Information) process. Manage risk and ensure accuracy by triaging all RFIs and information delivery r

The Analyst Storage and Transportation Contracting works to execute the S&T Contracting process in a timely and accurate manner. While completing this process, the incumbent is accountable for compliance to both external regulated requirements and company policies and procedures.What you will do:• Create, process and administer Storage and Transportation contracts in accordance with policies and with a customer service excellence approach.• Investigate any

Are you a strategic Product Manager with expertise in product planning, vision definition, and customer-driven innovation? Our client seeks a Product Manager to lead product strategy, gather customer requirements, and drive market growth. This role requires a strong background in market research, product lifecycle management, and collaboration with key stakeholders to ensure alignment with business goals.Advantages- Competitive contract opportunity with po

We are currently hiring for a receptionist/office administrative professional individual for our client in Sydney to begin from 3rd Feb until 14th FebThis is a vacation coverage for an Industry leading client in North AmericaMonday to Friday8:30am to 4:30 pmPlease read below for more details AdvantagesMonday to Friday8:30am to 4:30 pmGreat company cultureExcellent opportunity to build your resume with this company$20/hrResponsibilitiesGreet customersAnswe

Randstad is seeking bilingual customer service professionals for our upcoming virtual job fair!We’re hiring for multiple positions, offering both remote and hybrid opportunities in various industries:FinanceInsuranceHelp Desk/Tech SupportMedical EquipmentBenefits AdministrationLogisticsCustomer ExperienceIf you're interested, please see below to learn more and connect with a recruiter to book your phone screen!AdvantagesPermanent and contract roles availab

Join our team as an Operations Officer II and contribute to the smooth running of a top bank. This role offers opportunities for growth, networking, and collaboration within a supportive team environment. You will be responsible for receiving requests, providing statements, and communicating with solicitors, working closely with peers to ensure efficient operations. This is a hybrid role with a minimum of two days per week in the office (Wednesday is manda

We are currently hiring for a receptionist/office administrative professional individual for our client in Fredericton to begin soonThis is a vacation coverage for an Industry leading client in North America and excellent resume builder Please only apply if you are physically located in FrederictonMonday to Friday8:30am to 4:30 pmPlease read below for more details AdvantagesMonday to FridayWeekly salary and $20/hr + 4% vacation pay8:30am to 4:30 pmGreat c

We’re calling all bilingual customer service superstars to connect with a recruiter at Randstad for our upcoming virtual job fair!We have a variety of roles available—remote and hybrid options—across several industries including:FinanceInsuranceHelp Desk/Tech SupportMedical EquipmentBenefits AdministrationLogisticsCustomer ExperienceIf you're interested, please see below to learn more and connect with a recruiter to book your phone screen!AdvantagesPermane

This Operations Officer position offers a 6-month contract with the possibility of extension and conversion to a permanent role. You will be working in a collaborative team environment supporting the company managers by onboarding contractors, fulfilling requests, and managing various tasks within the AML space. Prior AML knowledge is not required. This role is primarily back-office focused (95%), with 5% dedicated to stakeholder calls. The position offers

Our client has built a strong reputation in the water infrastructure industry by developing products and services for more than 160 years. Leading in quality and customer relationship, our client helps municipalities increase operational efficiencies, improve their customer service and prioritize capital spending. If you share a commitment to innovation, quality, customer experience and sustainability, we would like to hear from you.Advantages• Full Time o

We are currently hiring for a receptionist/office administrative professional individual for our client in Charlottetown to begin from 6th March until 14th March and longer This is a vacation coverage for an Industry leading Financial services client in North America and excellent resume builder Please only apply if you are physically located in CharlottetownMonday to Friday8:30am to 4:30 pmPlease read below for more details DO NOT SEND ME YOUR RESUME IF

We are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team. As a customer service representative in the financial industry, you will play a crucial role in assisting clients with their banking investment, or insurance-related inquiries while ensuring a seamless and professional customer experience. You will provide support via phone, email, and live chat whi

We're looking for a Customer Service Representative - Insurance Benefits, bilingual in French and English, to join our dynamic team. This hybrid position offers a salary of $21/hour and an opportunity to develop your skills in a stimulating and collaborative environment.6 month contractMontréal ( H3B 4W5)AdvantagesHybrid position for optimal work-life balanceSalary of $21/hour6-month contractResponsibilitiesRespond quickly and professionally to calls, chat

Join our team as an Operations Officer and play a key role in providing operational support while ensuring exceptional customer service. This position offers a competitive pay rate of $26 per hour with a 12-month contract. You'll work in a dynamic and customer-oriented environment, helping meet business objectives, service level goals, and customer loyalty targets.AdvantagesCompetitive salary: $26 per hour.Contract Duration: 12-month contract.Part-time: 30

Randstad is seeking a Bilingual Account Resolution Specialist to join a dynamic team in Small Business Banking. Reporting to the Manager, Deposit Compliance Remediation, you will provide exceptional customer service, resolving account discrepancies, and ensuring compliance. This role requires strong communication skills and the ability to navigate multiple systems efficiently. The ideal candidate thrives in a fast-paced contact center environment and is co

Welcome to Cascades!   Poultry Packaging Strategic Accounts – Ontario & Western Canada Sales Representative At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Flex and connected mode (telecommuting, flexible schedule) Profit sharing planTelemedicine, Group insurance and pension plan with company contributions Accessible gym space or annual flexible reimbursement program Employee Assistance Program

Learning products and working with industry professionals. A great work environment with a close knit team. Working on your sales skills, and perfecting your customer support. Sound interesting?This exciting new opportunity as a Counter Salesperson is with a well established company located in the east end Ottawa. As the Counter Salesperson you put customer needs and experience first, while handling orders, walk-ins, and supporting the rest of the team! D

Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Regular Busienss Hours and Hybrid (Mandatory 2 days in office - Wed .and Thur

Are you seeking a role where you can apply your customer service expertise while also developing new skills? Do you thrive on interacting with a variety of people each day and helping them resolve their issues? If you have experience in a call center or other high-volume customer service environment, we have the perfect role for you!We are currently hiring Bilingual Claims Agents to join our team in Ottawa, just west of downtown. In this role, you’ll deliv