- Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locatAre you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locat
- Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locatAre you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locat
- Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locatAre you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locat
- Are you an experienced Customer Service Representative looking for a permanent, full-time opportunity with a leading industrial supply company in Mississauga? We have an exciting opening for a seasoned Customer Service Representative to join a mature and supportive team. This is a crucial customer care role that involves a variety of tasks. As a key player, you will be responsible for processing customer orders, handling pricing inquiries, and assisting diAre you an experienced Customer Service Representative looking for a permanent, full-time opportunity with a leading industrial supply company in Mississauga? We have an exciting opening for a seasoned Customer Service Representative to join a mature and supportive team. This is a crucial customer care role that involves a variety of tasks. As a key player, you will be responsible for processing customer orders, handling pricing inquiries, and assisting di
- Are you looking to make a transition to an office job with great perks and benefits? Are you a people person who loves making decisions and solving problems? Do you have experience with logistics or e-commerce? If you answered yes, we might have just the job for you!Embark on a rewarding career journey with an international shipping/logistics company as a Customer Service Representative in Mississauga, near the airport. Immerse yourself in a dynamic and grAre you looking to make a transition to an office job with great perks and benefits? Are you a people person who loves making decisions and solving problems? Do you have experience with logistics or e-commerce? If you answered yes, we might have just the job for you!Embark on a rewarding career journey with an international shipping/logistics company as a Customer Service Representative in Mississauga, near the airport. Immerse yourself in a dynamic and gr
- Are you a highly motivated and detail-oriented individual with a passion for building strong client relationships? We are seeking a Customer Relations Executive to join a leader in the fast-paced e-commerce and shipping industry. As a key player in this role, you will be the primary point of contact for clients, ensuring their needs are met and their experience is seamless from start to finish. This is more than just a customer service role; it’s an opportAre you a highly motivated and detail-oriented individual with a passion for building strong client relationships? We are seeking a Customer Relations Executive to join a leader in the fast-paced e-commerce and shipping industry. As a key player in this role, you will be the primary point of contact for clients, ensuring their needs are met and their experience is seamless from start to finish. This is more than just a customer service role; it’s an opport
- Are you known for your professionalism, interpersonal skills, and ability to handle multiple priorities at once? Join a reputable company based in Mississauga and take your customer service skills to the next level in a dynamic, bilingual environment. This is a great opportunity to grow your career and gain valuable experience in a leading organization. We're looking for a proactive, detail-oriented, and solution-driven individual who thrives in a fast-pacAre you known for your professionalism, interpersonal skills, and ability to handle multiple priorities at once? Join a reputable company based in Mississauga and take your customer service skills to the next level in a dynamic, bilingual environment. This is a great opportunity to grow your career and gain valuable experience in a leading organization. We're looking for a proactive, detail-oriented, and solution-driven individual who thrives in a fast-pac
- Are you a highly organized, professional, and friendly individual with a knack for solving problems? Are you fluent in both English and French? Do you consider yourself a team player who is willing to help out wherever needed? If so, we might have the perfect opportunity for you!We are looking for a dedicated and responsible professional who is bilingual in English and French to be the first point of contact for customers in the manufacturing and distributAre you a highly organized, professional, and friendly individual with a knack for solving problems? Are you fluent in both English and French? Do you consider yourself a team player who is willing to help out wherever needed? If so, we might have the perfect opportunity for you!We are looking for a dedicated and responsible professional who is bilingual in English and French to be the first point of contact for customers in the manufacturing and distribut
- Responsible for responding to customer requests in a prompt, accurate and professional manner. Handle any inquiries which require investigation or follow-up. Ensure requests and inquiries are transferred to the appropriate area. Develop and maintain good client relationships while ensuring confidentiality. Use call tracking systems to log all inquiries for documentation purposes. A typical day will involve managing, coordinating, and completing SIP orders;Responsible for responding to customer requests in a prompt, accurate and professional manner. Handle any inquiries which require investigation or follow-up. Ensure requests and inquiries are transferred to the appropriate area. Develop and maintain good client relationships while ensuring confidentiality. Use call tracking systems to log all inquiries for documentation purposes. A typical day will involve managing, coordinating, and completing SIP orders;
Explore over 7 jobs in Mississauga
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all about customer service representative jobs in mississauga.
All companies need a strong customer service department. As a customer service representative, you are tasked with creating a good experience for all customers. You are the first point of contact and you need to set the tone. You will respond to customer inquiries in person, over the phone and online. You will answer questions, manage complaints, and follow all company service protocols. Ideal candidates have great communication and interpersonal skills.
what do customer service representative jobs entail?
Customer service reps typically work from the company office, call centre, or remotely. You will spend your days working on a computer using CRM and dialer software. Work hours can fluctuate based on your company operation hours. This means you may be required to work evenings and weekends.
what are future career paths for customer service representatives in mississauga?
Customer service representatives typically have a similar career path. Once you gain enough experience in a junior role, you will move into a more senior position. Some of the job titles can include customer service specialist, customer service team leader, service manager or customer experience manager.
what are other cities customer service representatives can work in?
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what is the average salary for customer service representatives in mississauga?
Customer service representatives working in the Mississauga area can expect to make from $34,000 to $50,000 per year. The average hourly rate is about $23 per hour. Learn more below:
average customer service representative salaries in mississauga
annual: $44,900
monthly: $3,742
weekly: $935
hourly: $23.39
lowest salary: $34,300 per year
average salary: $44,900 per year
highest salary: $49,900 per year
junior salary: $34,300-$42,100 per year
intermediate salary: $37,200-$45,700 per year
senior salary: $39,900-$49,900 per year
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what are customer service representatives responsible for?
Your top responsibility as a customer service rep is to help the customer as much as you can. To do so, you will need to complete some or all of the following tasks:
- Receiving incoming calls
- Respond to customer inquiries via email, social media and chat messages
- Manage customer complaints – escalate issues as required
- Follow the company process for providing a great customer experience
- Update customer records as required
where do customer service representatives typically work in mississauga?
Customer service reps can find work with many different companies. It largely depends on your area of interest and other skills you possess that can help you find a job with a company. For example, if you have retail experience, working in customer service in retail is a good path to pursue.
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what skills do customer service representatives need in mississauga?
Successful customer service representatives have a desire to help people. You are a good communicator and have a good understanding of technology. Top skills for this job include:
- Excellent communications (oral and written)
- Strong interpersonal skills (compassion and empathy)
- Experience using CRM systems
- Computer skills (Microsoft Word, Excel, social media)
- You work well in high stress situations
- Previous customer service experience and training is an asset
what training and certifications do customer service representatives need in mississauga?
Most customer service representative jobs will require you to have a high school diploma and relevant experience. Senior positions would require some college education. On the job training is provided by the employer.