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      • Scarborough, Ontario
      • Permanent
      Job DescriptionReporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Roles and Responsibilities Taking ownership of customers issues and following problems through to resolutionFollow service procedures, policies, etiquettes and standardsWork in a team with customer service agents with common goal of providing best in class customer satisfactionStrong written and verbal (French and English) communication, interpersonal, and customer-service skills.Stay on top of industry’s developments and apply best practices to areas of improvementUtilize assets to achieve qualitative and quantitative targets, objectives and assignmentsMaintain an orderly workflow according to prioritiesGive accurate direction and support to team leaders to facilitate successful completion of organization’s targets and performance goalsUse expertise to build strong healthy relationships with clients and create an open and accessible communication rout for free flow of informationAbility to work accurately, with interruptions, to meet deadlinesCarefully identify problems that might arise from operations with the use of ethical procedures and professional judgmentAbility to work well independently as well as part of a teamAbility to exercise flexibility, initiative, good judgment and discretionStrong analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skillsWillingness to learn exclusive equipment and supplies particular to waste diversion business organizationAbility to provide various client-based waste diversion program orientation online/over the phoneCapability to generate system reports pertaining to customer service operationsQualificationsLanguages Spoken: English & French is a must Education: High School Diploma is a must. College Diploma or University Degree is preferred. Previous industry experience preferred.
      Job DescriptionReporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Roles and Responsibilities Taking ownership of customers issues and following problems through to resolutionFollow service procedures, policies, etiquettes and standardsWork in a team with customer service agents with common goal of providing best in class customer satisfactionStrong written and verbal (French and English) communication, interpersonal, and customer-service skills.Stay on top of industry’s developments and apply best practices to areas of improvementUtilize assets to achieve qualitative and quantitative targets, objectives and assignmentsMaintain an orderly workflow according to prioritiesGive accurate direction and support to team leaders to facilitate successful completion of organization’s targets and performance goalsUse expertise to build strong healthy relationships with clients and create an open and accessible communication rout for free flow of informationAbility to work accurately, with interruptions, to meet deadlinesCarefully identify problems that might arise from operations with the use of ethical procedures and professional judgmentAbility to work well independently as well as part of a teamAbility to exercise flexibility, initiative, good judgment and discretionStrong analytical skills to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skillsWillingness to learn exclusive equipment and supplies particular to waste diversion business organizationAbility to provide various client-based waste diversion program orientation online/over the phoneCapability to generate system reports pertaining to customer service operationsQualificationsLanguages Spoken: English & French is a must Education: High School Diploma is a must. College Diploma or University Degree is preferred. Previous industry experience preferred.
      • Lancaster
      • Permanent
      Your Challenge!The Customer Service representative is responsible for enforcing the Cascades Customer Centrix Strategy, through building solid relationship with customers and colleagues. Your ResponsibilitiesProactively respond to customer needs in a timely mannerIntegrate and adhere to changes to ensure accounts are properly manageCollaborate with other departments to review issues and obtain answers related to shipping and/or inventory availabilityCommit to supporting business objectivesWork closely with different departments involved in new product launchesWhen requested, create reports to monitor KPIsFrom time to time, participate in special projects related to customer careSupport and engage in cross training to support activities of the departmentAbide by Cascades’ best practices for transaction processing, including order entry, shipment creation, inventory confirmation, OTIF etc.Timely handling and resolution of customer complaintsAbility to identify potential issues and proactiveness to managing themCapacity to accurately treat data consistently throughout the different functions of SAP Your Background and StrengthsMinimum of 3 years experience in customer service Proven track record of providing world class customer servicePositive attitude, driven to contribute to a positive and productive teamwork environmentAbility to communicate well with different internal and external customers and colleaguesComputer literate, good command of Microsoft programs especially Excel.  Knowledge of SAP is an assetProven track record in problem solving and ability to deliver high service results in a changing environmentAdaptability and time management #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      Your Challenge!The Customer Service representative is responsible for enforcing the Cascades Customer Centrix Strategy, through building solid relationship with customers and colleagues. Your ResponsibilitiesProactively respond to customer needs in a timely mannerIntegrate and adhere to changes to ensure accounts are properly manageCollaborate with other departments to review issues and obtain answers related to shipping and/or inventory availabilityCommit to supporting business objectivesWork closely with different departments involved in new product launchesWhen requested, create reports to monitor KPIsFrom time to time, participate in special projects related to customer careSupport and engage in cross training to support activities of the departmentAbide by Cascades’ best practices for transaction processing, including order entry, shipment creation, inventory confirmation, OTIF etc.Timely handling and resolution of customer complaintsAbility to identify potential issues and proactiveness to managing themCapacity to accurately treat data consistently throughout the different functions of SAP Your Background and StrengthsMinimum of 3 years experience in customer service Proven track record of providing world class customer servicePositive attitude, driven to contribute to a positive and productive teamwork environmentAbility to communicate well with different internal and external customers and colleaguesComputer literate, good command of Microsoft programs especially Excel.  Knowledge of SAP is an assetProven track record in problem solving and ability to deliver high service results in a changing environmentAdaptability and time management #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      • Vaughan, Ontario
      • Permanent
      Your challenge!Reporting to the Customer Service Supervisor, the Senior Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilitiesAccountableEnsure fast and efficient handling of the need or order so as to satisfy the customer or supplierFollow up on the order or need, from handling to delivery or conclusion ResponsiblePerform real-time order entry and apply customer service procedures and standardsDocument your customer or supplier files based on customer service processes and business rulesCreate and maintain professional relationships with your customers and business partnersSolve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessaryEstablish the level of an order or break down orders or needs in accordance with business rulesValidate the status of orders or material supplies and communicate it to customers or suppliersPlace orders according to customer consignment and replenishment inventory levelsInform stakeholders in cases of changes in orders or material supplies in relation to the production order statusEnsure the accuracy of prices and order data, or customer or supplier material supply in the systemInitiate the creation of order delivery documents in compliance with the capacities and coordinate shipments and transport usage in an optimal and economic wayUpdate customer on inventory status, delivery dates and other specific material order or supply requirements.Manage backorder processing, in accordance with guidelinesCreate returns (follow up on the order or need, from handling to delivery or conclusion)Experiences and strengthsDEC (college diploma) in administration and/or operations management or equivalent experience2-5 years of relevant experienceProficiency with various computer tools including Microsoft Office and SAPAbility to act and react quickly while working on a number of files at the same timeCollaborative spirit needed to work closely with all team membersCustomer-centric approach and excellent communication and listening skillsAbility to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needsInterest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environmentAbility to multi-task and provide multi-service support (phone, email, online systems) Core competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focus#revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe 
      Your challenge!Reporting to the Customer Service Supervisor, the Senior Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilitiesAccountableEnsure fast and efficient handling of the need or order so as to satisfy the customer or supplierFollow up on the order or need, from handling to delivery or conclusion ResponsiblePerform real-time order entry and apply customer service procedures and standardsDocument your customer or supplier files based on customer service processes and business rulesCreate and maintain professional relationships with your customers and business partnersSolve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessaryEstablish the level of an order or break down orders or needs in accordance with business rulesValidate the status of orders or material supplies and communicate it to customers or suppliersPlace orders according to customer consignment and replenishment inventory levelsInform stakeholders in cases of changes in orders or material supplies in relation to the production order statusEnsure the accuracy of prices and order data, or customer or supplier material supply in the systemInitiate the creation of order delivery documents in compliance with the capacities and coordinate shipments and transport usage in an optimal and economic wayUpdate customer on inventory status, delivery dates and other specific material order or supply requirements.Manage backorder processing, in accordance with guidelinesCreate returns (follow up on the order or need, from handling to delivery or conclusion)Experiences and strengthsDEC (college diploma) in administration and/or operations management or equivalent experience2-5 years of relevant experienceProficiency with various computer tools including Microsoft Office and SAPAbility to act and react quickly while working on a number of files at the same timeCollaborative spirit needed to work closely with all team membersCustomer-centric approach and excellent communication and listening skillsAbility to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needsInterest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environmentAbility to multi-task and provide multi-service support (phone, email, online systems) Core competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focus#revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe 
      • Ottawa, Ontario
      • Contract
      • $15.00 per hour
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Scarborough, Ontario
      • Contract
      We are seeking a Customer Service Representative to work for a company in the transportation industry on a contract with the possibility of extension. Are you quick on your feet, empathetic and reliable? Do you have strong customer service skills and great communication? Are you flexible, adaptable, and able to work in a fast-paced environment? If this sounds like you, this Customer Service Representative position may the right fit for you! Type: Temporary Hours: Monday - Friday, no evenings or weekendsSalary: $18/hour Location: Scarborough (Markham Rd and Ellesmere Rd)This is NOT a work from home opportunity, you will have to work in the officeFree parking and transit accessible Advantages- Competitive pay $18/hr- Gain valuable experience in a busy, fast pace environment- Strong possibility for extension or permanency if you have a G-class drivers license- Family culture and positive work environment - Transit accessible and free parking on site - Located in Scarborough at Progress ave and Bellamy Rd- Hours are Monday-Friday, no weekends!Responsibilities- Answering inbound calls regarding school bus routes- Answering customer inquiries regarding bus schedules - Providing top-notch customer service on every call- Some administrative duties when needed- Approximately 30 call/day on averageQualifications- Passionate about customer service with 1-2 years in a customer facing role - Strong interpersonal and communication skills- Self-motivated with the ability to work well independently- Friendly and patient- Strong ability to prioritize and work efficiently - Strong sense of initiative SummaryIf you are looking for work and this position sounds like it would be a good fit for you, we need to connect! If you have a G class driver's license and are open to the possibility of upgrading to a B class, this is an even better opportunity! This Customer Service Representative position is an opportunity to learn valuable skills, grow within a company, and gain valuable work experience in the customer service industry. Apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.caLooking forward to hearing from you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are seeking a Customer Service Representative to work for a company in the transportation industry on a contract with the possibility of extension. Are you quick on your feet, empathetic and reliable? Do you have strong customer service skills and great communication? Are you flexible, adaptable, and able to work in a fast-paced environment? If this sounds like you, this Customer Service Representative position may the right fit for you! Type: Temporary Hours: Monday - Friday, no evenings or weekendsSalary: $18/hour Location: Scarborough (Markham Rd and Ellesmere Rd)This is NOT a work from home opportunity, you will have to work in the officeFree parking and transit accessible Advantages- Competitive pay $18/hr- Gain valuable experience in a busy, fast pace environment- Strong possibility for extension or permanency if you have a G-class drivers license- Family culture and positive work environment - Transit accessible and free parking on site - Located in Scarborough at Progress ave and Bellamy Rd- Hours are Monday-Friday, no weekends!Responsibilities- Answering inbound calls regarding school bus routes- Answering customer inquiries regarding bus schedules - Providing top-notch customer service on every call- Some administrative duties when needed- Approximately 30 call/day on averageQualifications- Passionate about customer service with 1-2 years in a customer facing role - Strong interpersonal and communication skills- Self-motivated with the ability to work well independently- Friendly and patient- Strong ability to prioritize and work efficiently - Strong sense of initiative SummaryIf you are looking for work and this position sounds like it would be a good fit for you, we need to connect! If you have a G class driver's license and are open to the possibility of upgrading to a B class, this is an even better opportunity! This Customer Service Representative position is an opportunity to learn valuable skills, grow within a company, and gain valuable work experience in the customer service industry. Apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.caLooking forward to hearing from you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.Candidates with previous experience with low voltage products and motors/drives would be ideal for this role.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$18/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for liaising with customers, application engineers, and vendors regarding the electrical products available.Duties include:• Effectively answering incoming calls and emails - answering inquiries in parts availability and pricing• Reviewing customer purchase orders• Initiating sales orders/ purchase orders to vendors according to customer requirements, logging and tracking their details• Being sensitive to urgent and rush requirements of customers• Processing and following up on overdue items• Assisting in providing outstanding customer support with resolution of disputes• Liaising between pricing team, product managers, customer, and external sales.Qualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skills• Previous experience with low voltage products and motors/drives a strong assetSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.Candidates with previous experience with low voltage products and motors/drives would be ideal for this role.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$18/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for liaising with customers, application engineers, and vendors regarding the electrical products available.Duties include:• Effectively answering incoming calls and emails - answering inquiries in parts availability and pricing• Reviewing customer purchase orders• Initiating sales orders/ purchase orders to vendors according to customer requirements, logging and tracking their details• Being sensitive to urgent and rush requirements of customers• Processing and following up on overdue items• Assisting in providing outstanding customer support with resolution of disputes• Liaising between pricing team, product managers, customer, and external sales.Qualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skills• Previous experience with low voltage products and motors/drives a strong assetSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kitchener, Ontario
      • Contract
      • $20.00 per hour
      Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 1 months with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $21/ hour Location: Kitchener This is an in-office position.Work for a well-known companyAdvantages- 1 month contract with potential for extension- Competitive pay ($21/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 1 months with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $21/ hour Location: Kitchener This is an in-office position.Work for a well-known companyAdvantages- 1 month contract with potential for extension- Competitive pay ($21/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      • $17.00 - $22.00 per hour
      Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Work in OfficeBenefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Work in OfficeBenefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Gatineau, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 20th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)-WFH Available after 3 months if requirements are metWhen?- Training starts September 20th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour September 20th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 20th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)-WFH Available after 3 months if requirements are metWhen?- Training starts September 20th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour September 20th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $45,000 - $48,000 per year
      Are you interested in the technology field? Do you love helping people and solving problems? Customer service is part of your expertise? Then we have a position for you as a customer support agent for a company in the technology field. Permanent positionSalary: 45K to 48K depending on experienceSchedule: available 24/7 or nights only Location: Metro Square-Victoria in downtown Montreal AdvantagesHere are the advantages that you will benefit from for this position located in downtown Montreal: - A competitive salary based on your experience - A permanent full time position - A rotating schedule that changes every 2 months - Work with a small team where the atmosphere is friendly and family oriented - Full range of benefits - Pension fund ResponsibilitiesHere's what your day-to-day will look like as a customer support agent; - Handling customer service requests by ticket, email and phone - Detecting breakdowns on the various networks and informing customers as needed - Manage complaints and implement solutions- Manage the database and report on the status of customer service - Greet customers and ensure site securityQualificationsDo you have what it takes for this position at Metro Square-Victoria? - Bilingualism - Be available for 24/7 or overnight hours (at your convenience) - Work in the Victoria Square office - Familiarity with ticket support systems - Experience in technical support- Strong interest in customer service - 3 to 5 years experience in customer service by phone SummaryDo you have a strong interest in technology? Are you familiar with technical support? We would love to hear about your experience! Send us your resume to amelie.laprise@randstad.ca or apply directly online We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you interested in the technology field? Do you love helping people and solving problems? Customer service is part of your expertise? Then we have a position for you as a customer support agent for a company in the technology field. Permanent positionSalary: 45K to 48K depending on experienceSchedule: available 24/7 or nights only Location: Metro Square-Victoria in downtown Montreal AdvantagesHere are the advantages that you will benefit from for this position located in downtown Montreal: - A competitive salary based on your experience - A permanent full time position - A rotating schedule that changes every 2 months - Work with a small team where the atmosphere is friendly and family oriented - Full range of benefits - Pension fund ResponsibilitiesHere's what your day-to-day will look like as a customer support agent; - Handling customer service requests by ticket, email and phone - Detecting breakdowns on the various networks and informing customers as needed - Manage complaints and implement solutions- Manage the database and report on the status of customer service - Greet customers and ensure site securityQualificationsDo you have what it takes for this position at Metro Square-Victoria? - Bilingualism - Be available for 24/7 or overnight hours (at your convenience) - Work in the Victoria Square office - Familiarity with ticket support systems - Experience in technical support- Strong interest in customer service - 3 to 5 years experience in customer service by phone SummaryDo you have a strong interest in technology? Are you familiar with technical support? We would love to hear about your experience! Send us your resume to amelie.laprise@randstad.ca or apply directly online We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      • $17.26 per hour
      Do you have a passion for Customer Service? Do you enjoy helping others? Are you organized and detail-oriented? Do you enjoy working in a fast-paced environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-knonw medical company. This is a temporary, full time role, with the potential to go permanent.To find out more, read below!Type: Temporary with the potential for extensionStart Date: Monday, October 4thPay: $17.26/hourHours of Operation: Monday - Sunday 7am - 7pm (rotational shifts)Location: Work From Home!Equipment will be provided by the company 1 day of trainingGet your foot in the door with a well-known organizationAdvantages- Potential to go permanent - Full time hours- $17.26/hour- Work from home- Equipment provided by company - Foot in the door with a large organization ResponsibilitiesJob duties of a Customer Service Representative are:- Making outbound calls to existing customers - Booking customers appointment with counsellors- Calling customers who have put in a request for appointments - Update customers information in the system - Sending off confirmation emails - Providing top-notch customer service Qualifications- Clear communication - Detail-oriented- Internet connection - Call center experience is an asset- Retail experience is an asset - Team player- Clear communication SummaryIf this sounds like something that interests you, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Work from Home"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for Customer Service? Do you enjoy helping others? Are you organized and detail-oriented? Do you enjoy working in a fast-paced environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-knonw medical company. This is a temporary, full time role, with the potential to go permanent.To find out more, read below!Type: Temporary with the potential for extensionStart Date: Monday, October 4thPay: $17.26/hourHours of Operation: Monday - Sunday 7am - 7pm (rotational shifts)Location: Work From Home!Equipment will be provided by the company 1 day of trainingGet your foot in the door with a well-known organizationAdvantages- Potential to go permanent - Full time hours- $17.26/hour- Work from home- Equipment provided by company - Foot in the door with a large organization ResponsibilitiesJob duties of a Customer Service Representative are:- Making outbound calls to existing customers - Booking customers appointment with counsellors- Calling customers who have put in a request for appointments - Update customers information in the system - Sending off confirmation emails - Providing top-notch customer service Qualifications- Clear communication - Detail-oriented- Internet connection - Call center experience is an asset- Retail experience is an asset - Team player- Clear communication SummaryIf this sounds like something that interests you, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Work from Home"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Contract
      Randstad Staffing is currently looking for multiple Customer Service Specialists that can join a well reputable company in the insurance industry as soon as possible for a 4 month contract!This is a work from home opportunity - all equipment will be provided - and starts August 9th! Do you enjoy working with numbers and data? Do you a good knowledge of Microsoft Excel and enjoy helping customers?Are you driven, organized and work with high attention to detail? Do you have great analytical skills and pick up on errors quickly?If that sounds like something you are interested in, don't hesitate - reach out to us TODAY!Advantages- Competitive compensation- Working remotely from home- Training and equipment provided- 14 month contract (just in time to put some extra $ in your pocket before Christmas!)- Working with a well- reputable company in the insurance industry- Benefits package available at reduced costResponsibilities- Communicate and respond to client calls professionally and courteously - Provide accurate information regarding products and services offered through the company- Respond to Email and Chat inquiries- Meet established service targets and provide superior customer service- Maintain a positive and professional approach with clients and the service teamQualifications- Customer service focused with a positive can-do attitude- Strong command of the English language- Excellent organizational and time management skills- Strong interpersonal skills with the ability to work independently and as part of a larger team- Self-motivated with a capacity to effectively multi-task and meet tight deadlines- Fluency in Microsoft Office tools including Word and Outlook, proficient in ExcelSummaryAll information and resumes received will be treated with strict confidentiality!Ways to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Staffing is currently looking for multiple Customer Service Specialists that can join a well reputable company in the insurance industry as soon as possible for a 4 month contract!This is a work from home opportunity - all equipment will be provided - and starts August 9th! Do you enjoy working with numbers and data? Do you a good knowledge of Microsoft Excel and enjoy helping customers?Are you driven, organized and work with high attention to detail? Do you have great analytical skills and pick up on errors quickly?If that sounds like something you are interested in, don't hesitate - reach out to us TODAY!Advantages- Competitive compensation- Working remotely from home- Training and equipment provided- 14 month contract (just in time to put some extra $ in your pocket before Christmas!)- Working with a well- reputable company in the insurance industry- Benefits package available at reduced costResponsibilities- Communicate and respond to client calls professionally and courteously - Provide accurate information regarding products and services offered through the company- Respond to Email and Chat inquiries- Meet established service targets and provide superior customer service- Maintain a positive and professional approach with clients and the service teamQualifications- Customer service focused with a positive can-do attitude- Strong command of the English language- Excellent organizational and time management skills- Strong interpersonal skills with the ability to work independently and as part of a larger team- Self-motivated with a capacity to effectively multi-task and meet tight deadlines- Fluency in Microsoft Office tools including Word and Outlook, proficient in ExcelSummaryAll information and resumes received will be treated with strict confidentiality!Ways to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      Are you passionate about customer service? Do you enjoy helping others during a crisis? Are you good at problem-solving? Do you enjoy working in a fast-paced environment? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known home alarm company in the Markham area. To find out more, read below:Type: Temporary to permanent Pay: $20/hourHours: 4-week rotational schedule, 7 am-7 pm and 7 pm-7 am. Must be okay with working overnights and weekends Location: Markham (Warden & Hwy 407)Highway and Transit accessible Free parking 2 -3 weeks of training4% Vacation PayAdvantages- Full-time hours!- In-office opportunity- Potential to become permanent - $20/hour - Flexible hours!- Set schedule 4 weeks at a time- Get your foot in the door with a great company - Room for growth and developmentResponsibilities- Taking both inbound and outbound calls- Assisting with both residential and commercial fire alarm systems- Scheduling technicians for on-site alarm repairs- Doing follow up calls with customers after repairs have been made - Answering Service for overnight shifts- Provide top-notch service on every callQualifications- Call center and customer service experience - Ability to work in a fast-paced environment - Flexibility with the shifts - Organization skills- A go-getting and always wanting to take on moreSummaryIf you are interested, apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Alarm System"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy helping others during a crisis? Are you good at problem-solving? Do you enjoy working in a fast-paced environment? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known home alarm company in the Markham area. To find out more, read below:Type: Temporary to permanent Pay: $20/hourHours: 4-week rotational schedule, 7 am-7 pm and 7 pm-7 am. Must be okay with working overnights and weekends Location: Markham (Warden & Hwy 407)Highway and Transit accessible Free parking 2 -3 weeks of training4% Vacation PayAdvantages- Full-time hours!- In-office opportunity- Potential to become permanent - $20/hour - Flexible hours!- Set schedule 4 weeks at a time- Get your foot in the door with a great company - Room for growth and developmentResponsibilities- Taking both inbound and outbound calls- Assisting with both residential and commercial fire alarm systems- Scheduling technicians for on-site alarm repairs- Doing follow up calls with customers after repairs have been made - Answering Service for overnight shifts- Provide top-notch service on every callQualifications- Call center and customer service experience - Ability to work in a fast-paced environment - Flexibility with the shifts - Organization skills- A go-getting and always wanting to take on moreSummaryIf you are interested, apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Alarm System"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $44,000 per year
      Are you looking for growth and development within the financial industry? Are you passionate about customer service? Do you enjoy providing advice and problem-solving?If you answered "yes", then this may be the opportunity you have been looking for.I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at mina.albaghdadi@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for growth and development within the financial industry? Are you passionate about customer service? Do you enjoy providing advice and problem-solving?If you answered "yes", then this may be the opportunity you have been looking for.I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at mina.albaghdadi@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Are you passionate about customer service and enjoy solving problems? Are you bilingual and would like to start a new position quickly? Are you passionate about the automotive industry?We have the perfect job for you. This automotive business operates across Canada and continues to grow. We are therefore looking for a Customer Service Advisor to meet the high demand.AdvantagesHere are some of the benefits you can benefit from for this position: - Competitive salary- Free parking- Be able to work from the branch- Comprehensive benefits- Holidays from the first year- Activities paid by the company (BBQ, Pizza)- Have a dynamic and warm team- Flexible and weekday schedule- Have discounts on all productsResponsibilitiesReporting to the Department Director, here are some of the tasks you will have to do for this permanent position located in Pointe-Claire:- Make sure to respond to a large flow of inbound calls from different dealerships in Canada- Answer all questions regarding products and service- Support members in their use of the service- Help customers make the selection of the right products- Creation of quotes- Establish the link between members and suppliers- Evaluate certain possible business opportunities- Other related tasks related to customer serviceQualificationsQualifications required for this position:- Be fully bilingual in both French and English- Have good time management, be well organized and be a proactive person- Have 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry and a great asset- Be comfortable with the office suite and IT toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and enjoy solving problems? Are you bilingual and would like to start a new position quickly? Are you passionate about the automotive industry?We have the perfect job for you. This automotive business operates across Canada and continues to grow. We are therefore looking for a Customer Service Advisor to meet the high demand.AdvantagesHere are some of the benefits you can benefit from for this position: - Competitive salary- Free parking- Be able to work from the branch- Comprehensive benefits- Holidays from the first year- Activities paid by the company (BBQ, Pizza)- Have a dynamic and warm team- Flexible and weekday schedule- Have discounts on all productsResponsibilitiesReporting to the Department Director, here are some of the tasks you will have to do for this permanent position located in Pointe-Claire:- Make sure to respond to a large flow of inbound calls from different dealerships in Canada- Answer all questions regarding products and service- Support members in their use of the service- Help customers make the selection of the right products- Creation of quotes- Establish the link between members and suppliers- Evaluate certain possible business opportunities- Other related tasks related to customer serviceQualificationsQualifications required for this position:- Be fully bilingual in both French and English- Have good time management, be well organized and be a proactive person- Have 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry and a great asset- Be comfortable with the office suite and IT toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Newmarket, Ontario
      • Permanent
      • $15.60 per hour
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      Do you have a passion for true customer service? Do you have an interest in Apparel? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Apparel Industry. This is a permanent position. To find out more, read below.Type: PermanentHours: Rotational Monthly set shifts. 8:00 AM to 4:30 PM – 4 weeks in office or homeOR10:30-7:00 PM- 4 weeks in office or homeOR12.30 PM to 9:00 PM- 4 weeks at homeSalary: $42,000 - $47,000 (Based on experience)Location: Work from Home and Office - First month is in the office in Mississauga then rotational remote/officeEquipment providedRoom for growth and developmentADVANTAGES- Competitive Salary $42 - $47 K (Based on experience)- Work from Home and Office - Room for growth and development with possible contract extension- Gain experience in the Apparel Industry - Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES• Provide engaging and friendly customer service via Phone, email and chat.• Assist with navigating online catalogues, placing orders and returns and exchanges.• Enter customer orders into the system accurately within specified timelines.• Provide personal touch and exceptional customer service.• Be proactive and problem solve any customer issues. • Escalate any customer requests/issues to management when appropriate.• Work well independently and within a team. • Tech Savvy.QUALIFICATIONS• 3 + years of customer service experience. • Previous call center agent experience• Ability to work independently and as part of a team.• Attention to detail, Interpersonal & communication skills, time management and organizational skills. • Ability to multi-task and meet specified deadlines.• Strong decision making and problem-solving skills.• Education Level - College diploma is preferred.• Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.SUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" AND "navpreet.sandhu@randstad.ca" and mention "Bilingual Customer Service Role - Apparel"AdvantagesADVANTAGES- Competitive Salary $42 - $47 K (Based on experience)- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the Apparel Industry - Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES• Assist with navigating online catalogues, placing orders and returns and exchanges.• Enter customer orders into the system accurately within specified timelines.• Provide personal touch and exceptional customer service.• Be proactive and problem solve any customer issues. • Escalate any customer requests/issues to management when appropriate.• Work well independently and within a team. • Tech Savvy.QualificationsQUALIFICATIONS• 3 + years of customer service experience. • Previous call center agent experience• Ability to work independently and as part of a team.• Attention to detail, Interpersonal & communication skills, time management and organizational skills. • Ability to multi-task and meet specified deadlines.• Strong decision making and problem-solving skills.• Education Level - College diploma is preferred.• Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.SummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" AND "navpreet.sandhu@randstad.ca" and mention "Bilingual Customer Service Role - Apparel"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you have an interest in Apparel? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Apparel Industry. This is a permanent position. To find out more, read below.Type: PermanentHours: Rotational Monthly set shifts. 8:00 AM to 4:30 PM – 4 weeks in office or homeOR10:30-7:00 PM- 4 weeks in office or homeOR12.30 PM to 9:00 PM- 4 weeks at homeSalary: $42,000 - $47,000 (Based on experience)Location: Work from Home and Office - First month is in the office in Mississauga then rotational remote/officeEquipment providedRoom for growth and developmentADVANTAGES- Competitive Salary $42 - $47 K (Based on experience)- Work from Home and Office - Room for growth and development with possible contract extension- Gain experience in the Apparel Industry - Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES• Provide engaging and friendly customer service via Phone, email and chat.• Assist with navigating online catalogues, placing orders and returns and exchanges.• Enter customer orders into the system accurately within specified timelines.• Provide personal touch and exceptional customer service.• Be proactive and problem solve any customer issues. • Escalate any customer requests/issues to management when appropriate.• Work well independently and within a team. • Tech Savvy.QUALIFICATIONS• 3 + years of customer service experience. • Previous call center agent experience• Ability to work independently and as part of a team.• Attention to detail, Interpersonal & communication skills, time management and organizational skills. • Ability to multi-task and meet specified deadlines.• Strong decision making and problem-solving skills.• Education Level - College diploma is preferred.• Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.SUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" AND "navpreet.sandhu@randstad.ca" and mention "Bilingual Customer Service Role - Apparel"AdvantagesADVANTAGES- Competitive Salary $42 - $47 K (Based on experience)- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the Apparel Industry - Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES• Assist with navigating online catalogues, placing orders and returns and exchanges.• Enter customer orders into the system accurately within specified timelines.• Provide personal touch and exceptional customer service.• Be proactive and problem solve any customer issues. • Escalate any customer requests/issues to management when appropriate.• Work well independently and within a team. • Tech Savvy.QualificationsQUALIFICATIONS• 3 + years of customer service experience. • Previous call center agent experience• Ability to work independently and as part of a team.• Attention to detail, Interpersonal & communication skills, time management and organizational skills. • Ability to multi-task and meet specified deadlines.• Strong decision making and problem-solving skills.• Education Level - College diploma is preferred.• Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.SummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" AND "navpreet.sandhu@randstad.ca" and mention "Bilingual Customer Service Role - Apparel"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Halifax location when offices reopen- $17/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 9am to 9pm AT- Training hours : M-F, 8am to 4pm- No weekends- Professional work environment- Start date: October 25th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet (ethernet cable connection) is a must- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Halifax location when offices reopen- $17/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 9am to 9pm AT- Training hours : M-F, 8am to 4pm- No weekends- Professional work environment- Start date: October 25th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet (ethernet cable connection) is a must- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      • $48,000 per year
      Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an 12-month contract full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: 12 month contract (potential to go perm!)Hours of operation: Monday - Firday regular business hours (no evenings or weekends)Salary: 48kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyAdvantages- Long term contract (12 months)- Potential to go perm- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an 12-month contract full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: 12 month contract (potential to go perm!)Hours of operation: Monday - Firday regular business hours (no evenings or weekends)Salary: 48kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyAdvantages- Long term contract (12 months)- Potential to go perm- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.70/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.70/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts October 6th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$18.50 per hour October 6th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts October 6th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$18.50 per hour October 6th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home, must be located in Ottawa When?- Training starts October 6th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryWe are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour October 6th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home, must be located in Ottawa When?- Training starts October 6th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$18.50/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryWe are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour October 6th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      • $45,000 per year
      Do you have a passion for customer service? Are you interested in working in the medical field? Do you have a passion for problem solving? Do you enjoy working in a fast paced environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known medical company in the Mississauga area. This is a permanent, full time position with lots of room for internal growth and development. To find out more, read below.Job Type: Permanent Hours of Operations: Monday - Friday 11:00 am - 7:00pm OR 12:00 pm - 8:00 pm Salary: 45k + BonusLocation: Mississauga (401 and Mississauga Road)Work from home for the time being Equipment provided by company Benefits from day 1!Pension program after 3 months3 Weeks VacationTransit and Highway accessible Free ParkingAdvantages- Permanent opportunity - Full Time hours (No weekends)- Competitive salary (45k + Bonus)- Benefits from day 1!- Bonus structure (up to 5% every year!)- Lots of room for growth and development- Free parking- Mississauga location – right off the highway!Responsibilities- Taking inbound calls from customers - Answering inquiries about oxygen and CPAT machines- Taking roughly 100-150 calls a day- Create and update customers files in the system- Ensuring customer has all of the proper equipment for their machine- Some outbound calls to book patient appointments - Providing top not customer service and showing empathy on every call Qualifications- Bilingual in French and English - 2+ years of customer service experience - Experience in a high call volume setting- Strong English and French communication skills- Customer focused and empathetic - Looking for long term opportunity If you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from youSummaryIf you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga - Medical”Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Are you interested in working in the medical field? Do you have a passion for problem solving? Do you enjoy working in a fast paced environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known medical company in the Mississauga area. This is a permanent, full time position with lots of room for internal growth and development. To find out more, read below.Job Type: Permanent Hours of Operations: Monday - Friday 11:00 am - 7:00pm OR 12:00 pm - 8:00 pm Salary: 45k + BonusLocation: Mississauga (401 and Mississauga Road)Work from home for the time being Equipment provided by company Benefits from day 1!Pension program after 3 months3 Weeks VacationTransit and Highway accessible Free ParkingAdvantages- Permanent opportunity - Full Time hours (No weekends)- Competitive salary (45k + Bonus)- Benefits from day 1!- Bonus structure (up to 5% every year!)- Lots of room for growth and development- Free parking- Mississauga location – right off the highway!Responsibilities- Taking inbound calls from customers - Answering inquiries about oxygen and CPAT machines- Taking roughly 100-150 calls a day- Create and update customers files in the system- Ensuring customer has all of the proper equipment for their machine- Some outbound calls to book patient appointments - Providing top not customer service and showing empathy on every call Qualifications- Bilingual in French and English - 2+ years of customer service experience - Experience in a high call volume setting- Strong English and French communication skills- Customer focused and empathetic - Looking for long term opportunity If you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from youSummaryIf you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga - Medical”Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 20th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)-WFH Available after 3 months if requirements are metWhen?- Training starts September 20th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour September 20th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 20th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)-WFH Available after 3 months if requirements are metWhen?- Training starts September 20th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour September 20th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Newmarket, Ontario
      • Permanent
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket or London area. This is a permanent, full time position. To find out more read below!Start Date: Friday, July 30thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Rotational, Must work 1 Saturday a Month)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket OR LondonWork from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Taking inbound calls from customers - Assist with any questions or concerns they may have - Provide product and service information - Update customers files after each interaction - Handle inbound and outbound calls, emails, and other channels of communication - Meet expectations on a regular basis from the client's end- Provide top-notch service on every call!Qualifications- Customer service experience is required- Call center experience is an asset - Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket/London"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket or London area. This is a permanent, full time position. To find out more read below!Start Date: Friday, July 30thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Rotational, Must work 1 Saturday a Month)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket OR LondonWork from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Taking inbound calls from customers - Assist with any questions or concerns they may have - Provide product and service information - Update customers files after each interaction - Handle inbound and outbound calls, emails, and other channels of communication - Meet expectations on a regular basis from the client's end- Provide top-notch service on every call!Qualifications- Customer service experience is required- Call center experience is an asset - Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket/London"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Halifax location when offices reopen- $17/hour- 6-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- Training hours : M-F, 8am to 4pm- no weekends- Professional work environment- Start date: September 13th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Halifax location when offices reopen- $17/hour- 6-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- Training hours : M-F, 8am to 4pm- no weekends- Professional work environment- Start date: September 13th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Newmarket, Ontario
      • Permanent
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Monday, August 30thLocation: Newmarket *Potential to work from home or in office or hybrid in office/work from home Type: Permanent Hours of Operation: Monday - Friday 8am - 8pm. Ability to work 1 Saturday a month 8 am - 5 pm (Schedules are set upon hiring)Pay: $15.60 $1.50 premium after 7pmBenefitsVacation + Sick Days Equipment: provided to youAdvantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Receive inbound calls - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- English communication skills- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Tech Savvy SummaryPermanent Full time position, starting August 30thTemporary work from home - New MarketHow to apply:1) Apply to directly to this posting2) Send a copy of your resume to carrie.nie@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Monday, August 30thLocation: Newmarket *Potential to work from home or in office or hybrid in office/work from home Type: Permanent Hours of Operation: Monday - Friday 8am - 8pm. Ability to work 1 Saturday a month 8 am - 5 pm (Schedules are set upon hiring)Pay: $15.60 $1.50 premium after 7pmBenefitsVacation + Sick Days Equipment: provided to youAdvantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Receive inbound calls - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- English communication skills- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Tech Savvy SummaryPermanent Full time position, starting August 30thTemporary work from home - New MarketHow to apply:1) Apply to directly to this posting2) Send a copy of your resume to carrie.nie@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Newmarket, Ontario
      • Permanent
      • $15.60 per hour
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket area doing collections. This is a permanent, full-time position. To find out more read below!Start Date: Friday, August 30thType: Permanent Hours of Operation: Monday - Friday 8 am - 8 pm. One Saturday a month for 3 hoursPay: $15.60 $1.50 premium from 7pm - 8pmLocation: Newmarket Work from home OR In office Equipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Make outbound calls to customers - Call in regards to overdue payments - Set up collection payment plans- Ensure customers files are up to are after each interaction- Send out reminder emails to customers if needed- Report any escalated cases if necessary - Show empathy and compassion and provide top notch service Qualifications- Customer service experience is required- Call center experience is an asset - Collections experience is an asset- Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to kamalpreet.kular@randstad.ca and mention "Customer Service Representative - Newmarket Collections"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is required-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is required-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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