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- As a Customer Service Representative in our Contact Centre, you will be the front-line ambassador for our new digital platforms. This is a crucial role where you will help clients navigate our Integrated Member Site and other portals. You won't just be answering questions; you'll be building trust and providing solutions.Your Day-to-Day Impact:•Be a Subject Matter Expert: Become an expert on our new digital tools and provide confident, accurate guidance toAs a Customer Service Representative in our Contact Centre, you will be the front-line ambassador for our new digital platforms. This is a crucial role where you will help clients navigate our Integrated Member Site and other portals. You won't just be answering questions; you'll be building trust and providing solutions.Your Day-to-Day Impact:•Be a Subject Matter Expert: Become an expert on our new digital tools and provide confident, accurate guidance to
