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      • Oakville, Ontario
      • Permanent
      Interested in working with one of the top mining companies in Canada?Work and live on site(costs covered), competitive compensation + bonus + health coverageNATURE OF JOBDiagnose and repair all Information Technology systems and equipment to reduce the negative impact of errors or downtime to the business. Maintains systems delegated to them as a 2nd level of support. Provides best effort assistance to on site business partners and project contractors.KEY RESPONSIBILITIES•Provide general IT Help Desk technical support and troubleshooting for all users •Perform intake and triage of requests, performing assignments of tickets to technicians•Monitor tickets for trends or high impact issues and escalate as needed•Maintain inventory of all IT assets and provide reorder information as needed•Provision phones and voicemail systemsLOCATIONON SITE - (3 weeks on site - 3 weeks off)•Provision of cellular phones when requested by Oakville IT Technicians•Anticipate, mitigate, identify, troubleshoot and resolve hardware and software problems on all user equipment including workstations, printers, etc.•Lifting and transportation of moderately heavy object such as workstations, servers, etc.•Receive shipments of materials destine for Mary and Milne•Ship damaged materials off site when necessary•Create purchase requisitions•Move, provision and install equipment•Provision new equipment for end users following all standards•Install and maintain structured cabling•Install and maintain equipment mounted on towers and masts•Create, Remove, Update and Delete accounts and access in any system as approved by IT superintendents•Participate in project work as assigned•Maintain all company conference facilities, cleanup and repair as needed•Organize, clean and generally maintain all IT storage facilities•Dispose of waste electronics and shipping materials•Enforce security standards and policies•Conduct all work safely and in accordance with safety procedures•Demonstrate awareness and commitment to health, community and environmental protection and take action to ensure that unsafe practices or non-compliant behaviors do not occur.•Operate equipment (Man Lift, Skid Steer and Boom Truck).Maintain all IT facilities on site including comm. towers, switch cabinets and server rooms.Send in your resume at juelle.fernandes@randstad.ca to applyRESPONSIBILITIESQUALIFICATIONS
      Interested in working with one of the top mining companies in Canada?Work and live on site(costs covered), competitive compensation + bonus + health coverageNATURE OF JOBDiagnose and repair all Information Technology systems and equipment to reduce the negative impact of errors or downtime to the business. Maintains systems delegated to them as a 2nd level of support. Provides best effort assistance to on site business partners and project contractors.KEY RESPONSIBILITIES•Provide general IT Help Desk technical support and troubleshooting for all users •Perform intake and triage of requests, performing assignments of tickets to technicians•Monitor tickets for trends or high impact issues and escalate as needed•Maintain inventory of all IT assets and provide reorder information as needed•Provision phones and voicemail systemsLOCATIONON SITE - (3 weeks on site - 3 weeks off)•Provision of cellular phones when requested by Oakville IT Technicians•Anticipate, mitigate, identify, troubleshoot and resolve hardware and software problems on all user equipment including workstations, printers, etc.•Lifting and transportation of moderately heavy object such as workstations, servers, etc.•Receive shipments of materials destine for Mary and Milne•Ship damaged materials off site when necessary•Create purchase requisitions•Move, provision and install equipment•Provision new equipment for end users following all standards•Install and maintain structured cabling•Install and maintain equipment mounted on towers and masts•Create, Remove, Update and Delete accounts and access in any system as approved by IT superintendents•Participate in project work as assigned•Maintain all company conference facilities, cleanup and repair as needed•Organize, clean and generally maintain all IT storage facilities•Dispose of waste electronics and shipping materials•Enforce security standards and policies•Conduct all work safely and in accordance with safety procedures•Demonstrate awareness and commitment to health, community and environmental protection and take action to ensure that unsafe practices or non-compliant behaviors do not occur.•Operate equipment (Man Lift, Skid Steer and Boom Truck).Maintain all IT facilities on site including comm. towers, switch cabinets and server rooms.Send in your resume at juelle.fernandes@randstad.ca to applyRESPONSIBILITIESQUALIFICATIONS
      • Toronto, Ontario
      • Permanent
      If you are Help Desk Technician looking for a new opportunity contact edwin.chang@randstad.ca today!Are you a Level 2 Technician that loves a challenge, works hard and takes ownership of technical challenges to help the person on the other end of the line? Do you love working hard in a supportive team with the goals to make clients happy and give them peace of mind? Do you have a thrust to take on the toughest of technical problems to make life better for those around you? Are you endlessly curious to learn new technology in an environment that supports this ongoing growth? If this sounds likely you and is interesting, please read on.Why you want to work with us:-Midtown location, easily accessible via Subway-opportunity to learn and grow in your role-tight knit team that supports one anotherThe Role Needs Someone with:- Strong MSP/ IT technical knowledge- Excellent communicator - both written and verbal communication- People person attributes: This includes keen desire to help others, is empathetic, good listener,open- Excellent solution finding and root cause analytical abilities- Driven/Persistent – fix/make things better/get things done- Ingrained customer service orientation to do what’s right- Resilient, Reliable and able to manage stress- Curious in nature, passionate about technology and has a thirst for new knowledge in the field- Strong team player and willingness to guide Level 1 techs- Experience in solving server and network issues quickly and efficiently- Thrives working in a fast paced, dynamic environment-Ability to work both in the office and from client sites- 3+ Years previous IT support experience- University Degree in ITWhat you need to qualify:- 2nd Level information systems services problem resolution: problem definition, research andresolution- Handles an average of 10 tickets a day for multiple clients on Server/Network related issue- Maintain 1 Hours SLA-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issuessuch as missing emails, server connection issues, spam etc.- Expert in Active Directory / Windows Terminal Service-Strong in Vmware / Hypervisor-Good Knowledge in Office 365 / Cloud solution-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms:Windows 10 and Windows 2012/16/19- Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management,Asset Management, System Monitoring, RMM- Strong in Windows 2012/2016 Exchange 2016 Architecture - design, implement andmaintenance - Strong with TCP/IP protocol, firewall, security and firewall and trouble shootingADVANTAGES-Midtown location, easily accessible via Subway-opportunity to learn and grow in your role-tight knit team that supports one anotherRESPONSIBILITIES- Strong MSP/ IT technical knowledge- Excellent communicator - both written and verbal communication- People person attributes: This includes keen desire to help others, is empathetic, good listener,open- Excellent solution finding and root cause analytical abilities- Driven/Persistent – fix/make things better/get things done- Ingrained customer service orientation to do what’s right- Resilient, Reliable and able to manage stress- Curious in nature, passionate about technology and has a thirst for new knowledge in the field- Strong team player and willingness to guide Level 1 techs- Experience in solving server and network issues quickly and efficiently- Thrives working in a fast paced, dynamic environment-Ability to work both in the office and from client sites- 3+ Years previous IT support experience- University Degree in ITQUALIFICATIONS- 2nd Level information systems services problem resolution: problem definition, research andresolution- Handles an average of 10 tickets a day for multiple clients on Server/Network related issue- Maintain 1 Hours SLA-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issuessuch as missing emails, server connection issues, spam etc.- Expert in Active Directory / Windows Terminal Service-Strong in Vmware / Hypervisor-Good Knowledge in Office 365 / Cloud solution-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms:Windows 10 and Windows 2012/16/19- Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management,Asset Management, System Monitoring, RMM- Strong in Windows 2012/2016 Exchange 2016 Architecture - design, implement andmaintenance - Strong with TCP/IP protocol, firewall, security and firewall and trouble shootingSUMMARYWe are curious and driven to learn about new technologies, approaches and skillsets for our continued growth and learning and to help be recognized as a trusted resource.We always challenge the status quo to better ourselves, improve the world around us and providecustomer success.For immediate consideration please contact edwin.chang@randstad.ca today!
      If you are Help Desk Technician looking for a new opportunity contact edwin.chang@randstad.ca today!Are you a Level 2 Technician that loves a challenge, works hard and takes ownership of technical challenges to help the person on the other end of the line? Do you love working hard in a supportive team with the goals to make clients happy and give them peace of mind? Do you have a thrust to take on the toughest of technical problems to make life better for those around you? Are you endlessly curious to learn new technology in an environment that supports this ongoing growth? If this sounds likely you and is interesting, please read on.Why you want to work with us:-Midtown location, easily accessible via Subway-opportunity to learn and grow in your role-tight knit team that supports one anotherThe Role Needs Someone with:- Strong MSP/ IT technical knowledge- Excellent communicator - both written and verbal communication- People person attributes: This includes keen desire to help others, is empathetic, good listener,open- Excellent solution finding and root cause analytical abilities- Driven/Persistent – fix/make things better/get things done- Ingrained customer service orientation to do what’s right- Resilient, Reliable and able to manage stress- Curious in nature, passionate about technology and has a thirst for new knowledge in the field- Strong team player and willingness to guide Level 1 techs- Experience in solving server and network issues quickly and efficiently- Thrives working in a fast paced, dynamic environment-Ability to work both in the office and from client sites- 3+ Years previous IT support experience- University Degree in ITWhat you need to qualify:- 2nd Level information systems services problem resolution: problem definition, research andresolution- Handles an average of 10 tickets a day for multiple clients on Server/Network related issue- Maintain 1 Hours SLA-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issuessuch as missing emails, server connection issues, spam etc.- Expert in Active Directory / Windows Terminal Service-Strong in Vmware / Hypervisor-Good Knowledge in Office 365 / Cloud solution-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms:Windows 10 and Windows 2012/16/19- Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management,Asset Management, System Monitoring, RMM- Strong in Windows 2012/2016 Exchange 2016 Architecture - design, implement andmaintenance - Strong with TCP/IP protocol, firewall, security and firewall and trouble shootingADVANTAGES-Midtown location, easily accessible via Subway-opportunity to learn and grow in your role-tight knit team that supports one anotherRESPONSIBILITIES- Strong MSP/ IT technical knowledge- Excellent communicator - both written and verbal communication- People person attributes: This includes keen desire to help others, is empathetic, good listener,open- Excellent solution finding and root cause analytical abilities- Driven/Persistent – fix/make things better/get things done- Ingrained customer service orientation to do what’s right- Resilient, Reliable and able to manage stress- Curious in nature, passionate about technology and has a thirst for new knowledge in the field- Strong team player and willingness to guide Level 1 techs- Experience in solving server and network issues quickly and efficiently- Thrives working in a fast paced, dynamic environment-Ability to work both in the office and from client sites- 3+ Years previous IT support experience- University Degree in ITQUALIFICATIONS- 2nd Level information systems services problem resolution: problem definition, research andresolution- Handles an average of 10 tickets a day for multiple clients on Server/Network related issue- Maintain 1 Hours SLA-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issuessuch as missing emails, server connection issues, spam etc.- Expert in Active Directory / Windows Terminal Service-Strong in Vmware / Hypervisor-Good Knowledge in Office 365 / Cloud solution-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms:Windows 10 and Windows 2012/16/19- Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management,Asset Management, System Monitoring, RMM- Strong in Windows 2012/2016 Exchange 2016 Architecture - design, implement andmaintenance - Strong with TCP/IP protocol, firewall, security and firewall and trouble shootingSUMMARYWe are curious and driven to learn about new technologies, approaches and skillsets for our continued growth and learning and to help be recognized as a trusted resource.We always challenge the status quo to better ourselves, improve the world around us and providecustomer success.For immediate consideration please contact edwin.chang@randstad.ca today!
      • Montréal, Québec
      • Permanent
      Job title: HelpdeskAre you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within t a large corporation with its stocks listed on the Toronto Stock Exchange.Why do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.Reporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.To excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual (English / French);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Spanish.Thank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caADVANTAGESWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.RESPONSIBILITIESReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QUALIFICATIONSTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual (English / French);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Spanish.SUMMARYThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.ca
      Job title: HelpdeskAre you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within t a large corporation with its stocks listed on the Toronto Stock Exchange.Why do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.Reporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.To excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual (English / French);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Spanish.Thank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caADVANTAGESWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.RESPONSIBILITIESReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QUALIFICATIONSTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual (English / French);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Spanish.SUMMARYThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.ca
      • Ottawa, Ontario
      • Contract
      Kick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesHow Do I apply:Call us at 613-727-1411Email your resume to employncr@randstad.caADVANTAGESKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesRESPONSIBILITIESKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesQUALIFICATIONS- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesSUMMARYKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languages
      Kick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesHow Do I apply:Call us at 613-727-1411Email your resume to employncr@randstad.caADVANTAGESKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesRESPONSIBILITIESKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesQUALIFICATIONS- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesSUMMARYKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languages
      • Richmond, British Columbia
      • Permanent
      Are you a self-motivated IT Support professional (Tier 2 or Tier 3 level experience) who thrives in a demanding, fast-paced environment? Our Richmond BC client, a prominent MSP organization, is seeking to hire a Senior Technical Support Specialist on a permanent full-time position. Apply to this amazing Senior Technical Support Specialist opportunity today!What’s in it for you!As a Senior Technical Support Specialist with our Richmond client, you’ll receive:•Highly competitive market compensation package.•Comprehensive benefits package.•Convenient/accessible commute.•Free onsite parking.•Client partnering with large enterprises.•Great team culture!What will you do?As a Senior Technical Support Specialist with our Richmond client, you will:•Provide IT support for end user systems and network infrastructure issues.•Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.•Support services for virtualization technologies: VMware, and Microsoft HyperV.•Support WAN/LAN connectivity, routers, firewalls, and security networks.•Administer hosted and cloud solutions for customers.•Support disaster recovery solutions.•Provide remote access solution support: VPN, Terminal Services.•Monitor customer remote monitoring and management system alerts/notifications, and respond through service tickets.•Administer and maintain the remote monitoring and management system.•Review patch management, anti-virus, backup and general system health and security of systems.•Document maintenance for computer systems and network infrastructure.•Keep customers informed of incident progress and notify them of impending changes or agreed outages.How do you qualify?To qualify for the Senior Technical Support Specialist role with our Richmond client, you must have:•5+ years’ experience supporting IT computer networks.•Experience in Windows 7-current Operating Systems.•Experience with Microsoft Office applications from 2010-current.•Experience with Office365, Windows servers, SQL etc.•Experience with WAN and LAN connectivity, routers, firewalls etc.•Experience with ticketing system.•Diploma or degree in computer science or IT related field.What nontechnical experience do you bring?To qualify for the Senior Technical Support Specialist role with our Richmond client, you also need:•Exceptional typing skills.•Excellent communication skills.•Strong multi-tasking skills.•Valid BC Driver’s license and clean record.What additional experience do you bring?To be considered for the Senior Technical Support Specialist role with our Richmond client, it’s beneficial to have:•Experience with VMware, and Microsoft HyperV.•Microsoft or other relevant IT certifications.If you’re customer-centric, and the prospect of collaborating in a dynamic team to provide first-class technical support intrigues you, then the Senior Technical Support Specialist role with our Richmond BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caFor more information, or click the Apply button now!RESPONSIBILITIESQUALIFICATIONS
      Are you a self-motivated IT Support professional (Tier 2 or Tier 3 level experience) who thrives in a demanding, fast-paced environment? Our Richmond BC client, a prominent MSP organization, is seeking to hire a Senior Technical Support Specialist on a permanent full-time position. Apply to this amazing Senior Technical Support Specialist opportunity today!What’s in it for you!As a Senior Technical Support Specialist with our Richmond client, you’ll receive:•Highly competitive market compensation package.•Comprehensive benefits package.•Convenient/accessible commute.•Free onsite parking.•Client partnering with large enterprises.•Great team culture!What will you do?As a Senior Technical Support Specialist with our Richmond client, you will:•Provide IT support for end user systems and network infrastructure issues.•Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.•Support services for virtualization technologies: VMware, and Microsoft HyperV.•Support WAN/LAN connectivity, routers, firewalls, and security networks.•Administer hosted and cloud solutions for customers.•Support disaster recovery solutions.•Provide remote access solution support: VPN, Terminal Services.•Monitor customer remote monitoring and management system alerts/notifications, and respond through service tickets.•Administer and maintain the remote monitoring and management system.•Review patch management, anti-virus, backup and general system health and security of systems.•Document maintenance for computer systems and network infrastructure.•Keep customers informed of incident progress and notify them of impending changes or agreed outages.How do you qualify?To qualify for the Senior Technical Support Specialist role with our Richmond client, you must have:•5+ years’ experience supporting IT computer networks.•Experience in Windows 7-current Operating Systems.•Experience with Microsoft Office applications from 2010-current.•Experience with Office365, Windows servers, SQL etc.•Experience with WAN and LAN connectivity, routers, firewalls etc.•Experience with ticketing system.•Diploma or degree in computer science or IT related field.What nontechnical experience do you bring?To qualify for the Senior Technical Support Specialist role with our Richmond client, you also need:•Exceptional typing skills.•Excellent communication skills.•Strong multi-tasking skills.•Valid BC Driver’s license and clean record.What additional experience do you bring?To be considered for the Senior Technical Support Specialist role with our Richmond client, it’s beneficial to have:•Experience with VMware, and Microsoft HyperV.•Microsoft or other relevant IT certifications.If you’re customer-centric, and the prospect of collaborating in a dynamic team to provide first-class technical support intrigues you, then the Senior Technical Support Specialist role with our Richmond BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caFor more information, or click the Apply button now!RESPONSIBILITIESQUALIFICATIONS
      • Sherbrooke, Québec
      • Permanent
      Are you a junior IT technician ready to take on a new challenge in the Sherbrooke region? Are you looking for the opportunity to grow within an innovative company that is one of Canada's biggest players in its industry? Would you like the opportunity to develop your knowledge in the field?If so, this opportunity is for you!ADVANTAGESWhy do you want to get this IT Support Technician job?•Complete range of insurance;•Employee assistance program;•Free parking.RESPONSIBILITIESReporting to the IT Director, you will be responsible for:•Provide technical support to office and factory users;•Ensure network performance and security;•Diagnose and solve problems related to computer equipment;•Maintain the computer park;•Keep technical documentation up to date;•Respond to emergency calls outside of business hours (on rotation);•Participate in present and future IT projects.QUALIFICATIONSTo excel in this role, you will need to have the following skills :•DEC or AEC in computer science or any other relevant diploma;•1 to 2 years minimum experience as an IT technician;•French spoken and written 100%;•Basic knowledge with: Active Directory, VMware, M365, Exchange, migration, network knowledge (TCP / IP, Firewall, DNS, VPN, etc.);•Able to travel by car on occasion.SUMMARYThank you for applying for this junior IT technician position in Sherbrooke. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.ca
      Are you a junior IT technician ready to take on a new challenge in the Sherbrooke region? Are you looking for the opportunity to grow within an innovative company that is one of Canada's biggest players in its industry? Would you like the opportunity to develop your knowledge in the field?If so, this opportunity is for you!ADVANTAGESWhy do you want to get this IT Support Technician job?•Complete range of insurance;•Employee assistance program;•Free parking.RESPONSIBILITIESReporting to the IT Director, you will be responsible for:•Provide technical support to office and factory users;•Ensure network performance and security;•Diagnose and solve problems related to computer equipment;•Maintain the computer park;•Keep technical documentation up to date;•Respond to emergency calls outside of business hours (on rotation);•Participate in present and future IT projects.QUALIFICATIONSTo excel in this role, you will need to have the following skills :•DEC or AEC in computer science or any other relevant diploma;•1 to 2 years minimum experience as an IT technician;•French spoken and written 100%;•Basic knowledge with: Active Directory, VMware, M365, Exchange, migration, network knowledge (TCP / IP, Firewall, DNS, VPN, etc.);•Able to travel by car on occasion.SUMMARYThank you for applying for this junior IT technician position in Sherbrooke. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.ca
      • Montreal, Québec
      • Permanent
      Looking for new challenges as a Windows system administrator based in downtown Montreal? This post could interest you! Our client, based in Montreal and in business since the early 2000s, offers technology services as well as cloud solutions to several SMEs. Their commitment is to provide customers with the best in IT service and IT support in Montreal.If all is right for you at the moment, then this permanent Windows administrator position based in downtown Montreal may be right for you.You will have :- A full range of benefits- A company for which employees are the main concern- Several activities of the company that complement the day to day to make sure to balance your balance- A team of managers you can count on- Work for an established and strong businessAre you interested in the following activities?- Conduct strategic activities for the infrastructure projects- Provide Windows system administration on various infrastructure projects- Develop and implement improvements on infrastructure projects- Analyze, execute and deliver infrastructure projects- Work with project teams to deliver on schedule- Respect deadlines to deliver projects on time- Evaluate and recommend new technologies and new products that will advance infrastructureDo you have the following skills?- Experience in a Windows systems administrator role, project analyst, Windows systems administrator in project mode- Exposure to multiple IT environments and diversity of industries- In-depth knowledge of infrastructure services, networking, virtualization such as VMware, vRealize, Microsoft Azure- College or technical diploma in information technologies- BilingualismYou want to know more?Do not hesitate to send me your CV with your contact details to the email: isabelle.gauthier@randstad.caso that we can exchange!RESPONSIBILITIESQUALIFICATIONS
      Looking for new challenges as a Windows system administrator based in downtown Montreal? This post could interest you! Our client, based in Montreal and in business since the early 2000s, offers technology services as well as cloud solutions to several SMEs. Their commitment is to provide customers with the best in IT service and IT support in Montreal.If all is right for you at the moment, then this permanent Windows administrator position based in downtown Montreal may be right for you.You will have :- A full range of benefits- A company for which employees are the main concern- Several activities of the company that complement the day to day to make sure to balance your balance- A team of managers you can count on- Work for an established and strong businessAre you interested in the following activities?- Conduct strategic activities for the infrastructure projects- Provide Windows system administration on various infrastructure projects- Develop and implement improvements on infrastructure projects- Analyze, execute and deliver infrastructure projects- Work with project teams to deliver on schedule- Respect deadlines to deliver projects on time- Evaluate and recommend new technologies and new products that will advance infrastructureDo you have the following skills?- Experience in a Windows systems administrator role, project analyst, Windows systems administrator in project mode- Exposure to multiple IT environments and diversity of industries- In-depth knowledge of infrastructure services, networking, virtualization such as VMware, vRealize, Microsoft Azure- College or technical diploma in information technologies- BilingualismYou want to know more?Do not hesitate to send me your CV with your contact details to the email: isabelle.gauthier@randstad.caso that we can exchange!RESPONSIBILITIESQUALIFICATIONS
      • Delta, British Columbia
      • Contract
      Do you have experience with IT Support, performing general maintenance on printers? Our high-profile Downtown Vancouver client is seeking to hire a Hardware/System Specialist to join their team on a short term contract with strong probability of extension. Apply to this amazing Hardware/System Specialist opportunity today!ADVANTAGESWhat’s in it for you!As a Hardware/System Specialist with our Delta client, you’ll receive:- Highly competitive market hourly rates.- 6-month contract with strong probability of extension.- Remote interview process.RESPONSIBILITIESWhat will you do?As a Hardware/System Specialist with our Downtown Vancouver client, you will:- Provide off-hours support (shift rotation mid-week and weekends)- Collect and document damaged/non-functional devices to be actioned by hardware team the next morning- Swap out printers (the hardware team will have a few set up in rotation and can further troubleshoot the next morning)- Perform Printer Calibration- Replace belts and print heads- Clean printer heads- Re-align printer brackets- Clear paper jams- Tighten paper rolls- Verify settings provided by hardware teamQUALIFICATIONSHow do you qualify?To qualify for the Hardware/System Specialist role with our Downtown Vancouver client,you must have:- Experience in a Distribution Centre environment or similar- Experience in Technical Support- Experience with Hardware/Printer Setup- Possess strong team-player attitude- Excellent Communication Skills- Be a dedicated, hard-working individual with an eagerness to learnExperience an asset:When being considered for the Hardware/System Specialist role with our DowntownVancouver client, it’s beneficial to have:- Experience supporting WMS or RFID type devicesSUMMARYIf you possess the skills and experience above, then the Hardware/System Specialist role with our Downtown Vancouver clientcould be the perfect opportunity for you!Please contact Troy Peakman with your resume at:troy.peakman@randstad.caFor more information, or click the Apply button now!
      Do you have experience with IT Support, performing general maintenance on printers? Our high-profile Downtown Vancouver client is seeking to hire a Hardware/System Specialist to join their team on a short term contract with strong probability of extension. Apply to this amazing Hardware/System Specialist opportunity today!ADVANTAGESWhat’s in it for you!As a Hardware/System Specialist with our Delta client, you’ll receive:- Highly competitive market hourly rates.- 6-month contract with strong probability of extension.- Remote interview process.RESPONSIBILITIESWhat will you do?As a Hardware/System Specialist with our Downtown Vancouver client, you will:- Provide off-hours support (shift rotation mid-week and weekends)- Collect and document damaged/non-functional devices to be actioned by hardware team the next morning- Swap out printers (the hardware team will have a few set up in rotation and can further troubleshoot the next morning)- Perform Printer Calibration- Replace belts and print heads- Clean printer heads- Re-align printer brackets- Clear paper jams- Tighten paper rolls- Verify settings provided by hardware teamQUALIFICATIONSHow do you qualify?To qualify for the Hardware/System Specialist role with our Downtown Vancouver client,you must have:- Experience in a Distribution Centre environment or similar- Experience in Technical Support- Experience with Hardware/Printer Setup- Possess strong team-player attitude- Excellent Communication Skills- Be a dedicated, hard-working individual with an eagerness to learnExperience an asset:When being considered for the Hardware/System Specialist role with our DowntownVancouver client, it’s beneficial to have:- Experience supporting WMS or RFID type devicesSUMMARYIf you possess the skills and experience above, then the Hardware/System Specialist role with our Downtown Vancouver clientcould be the perfect opportunity for you!Please contact Troy Peakman with your resume at:troy.peakman@randstad.caFor more information, or click the Apply button now!
      • Verdun, Québec
      • Contract
      Versatile and motivated to learn, he will work in a multidisciplinary team where autonomy is strongly encouraged. Under the supervision of the team leader, he will be responsible for the various files entrusted to him by ensuring the planning, implementation, testing, documentation, maintenance and transfer of knowledge to his colleagues. In addition, the candidate may be called upon to play an integrator role for business line projects.SPECIFIC RESPONSIBILITIES:- Assume autonomously the technical projects entrusted to him.- Make recommendations to his team leader.- Participate in technical architecture decisions.- Get actively involved in other projects and achievements by assisting his team leader.- Attend the various meetings of the projects for which he is mandated.- Maintain Windows infrastructures- Document what it sets up (installation, configuration, process).- Encourage the transfer of knowledge.- Periodically assume the rotation of IT support availability (24/7).ELIGIBILITY CRITERIA :- Degree in computer science- 5 years minimum experience in a technical position within a Microsoft / VMWARE environment- Essential bilingualism (spoken and written)- Knowledge of Intel (Cisco UCS) or Power servers- Good knowledge of networking in general- Good knowledge of virtual environments- Knowledge of the following technologies: Active Directory; Windows server 2012, 2016, 2019;Exchange; Office365; System Center Suite (SCOM, SCCM); Skype; SQL Server; MaaS360;Microsoft Office Sharepoint Server 2016; Vmware Vsphere; Load balancer; Spam engineSKILLS:- Knowledge of the professional environment- Orientation towards quality work / service- Technical and professional knowledge- Interpersonal communication- Priority management- Autonomy- Fast and sustained learning- Problems solving- Good organization and good planning- Ability to work in a teamADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________
      Versatile and motivated to learn, he will work in a multidisciplinary team where autonomy is strongly encouraged. Under the supervision of the team leader, he will be responsible for the various files entrusted to him by ensuring the planning, implementation, testing, documentation, maintenance and transfer of knowledge to his colleagues. In addition, the candidate may be called upon to play an integrator role for business line projects.SPECIFIC RESPONSIBILITIES:- Assume autonomously the technical projects entrusted to him.- Make recommendations to his team leader.- Participate in technical architecture decisions.- Get actively involved in other projects and achievements by assisting his team leader.- Attend the various meetings of the projects for which he is mandated.- Maintain Windows infrastructures- Document what it sets up (installation, configuration, process).- Encourage the transfer of knowledge.- Periodically assume the rotation of IT support availability (24/7).ELIGIBILITY CRITERIA :- Degree in computer science- 5 years minimum experience in a technical position within a Microsoft / VMWARE environment- Essential bilingualism (spoken and written)- Knowledge of Intel (Cisco UCS) or Power servers- Good knowledge of networking in general- Good knowledge of virtual environments- Knowledge of the following technologies: Active Directory; Windows server 2012, 2016, 2019;Exchange; Office365; System Center Suite (SCOM, SCCM); Skype; SQL Server; MaaS360;Microsoft Office Sharepoint Server 2016; Vmware Vsphere; Load balancer; Spam engineSKILLS:- Knowledge of the professional environment- Orientation towards quality work / service- Technical and professional knowledge- Interpersonal communication- Priority management- Autonomy- Fast and sustained learning- Problems solving- Good organization and good planning- Ability to work in a teamADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________
      • Montréal, Québec
      • Contract
      As an IT support analyst, you contribute by offering expert support and assistance to users of computer systems in connection with IT applications such as installation, configuration, communication of best practices , problem solving, service request management and IT or technology incident management. You participate in the sustainability of the technology park, in particular through server administration.Your role is to analyze and participate in the diagnosis of problems or situations related to your field. You provide advice in accordance with the rules of your discipline and in advisory mode, you participate in the development of recommendations and appropriate implementation plans. You develop tools, methods and work processes and you contribute to the development of skills related to your field of activity. The nature of the files and the projects requires a global knowledge in your field.You bring ideas. You contribute to problem solving through analysis and your overall knowledge of the business field. You use your ability to manage complexity. You are called upon to interact with stakeholders working in complementary fields of activity.You exercise a professional support role in your field with your unit, dedicated customers and partners.MAIN RESPONSIBILITIESEvolve within the IT Infrastructure Squads forming the heart of the practice * Windows Middleware within - Evolution, Proactivity - in order to meet the objectives of stability, innovation and productivity of the group Collaborate and take charge then resolve problems and incidents Participate and collaborate in production releases Create, update and enrich documentation Propose and participate in security practices Participate in the evolution of the domain Design and participate in solutions embodying the philosophy of 'Infrastructure as Code'Design and adapt automation within a vision of continuous delivery Propose and participate in the development of innovative solutionsSKILLSWindows Server 2016 - 2019 expertiseMicrosoft IIS middleware expertise, .Net core, Sharepoint, CRM, SSRS, etc.Middleware expertise such as IBM MQ, Java runtime, Apache, jboss, etc.Expertise in Microsoft Azure and Office 365 (Sharepoint) Expertise in CI / CD tools: Azure DevOps Knowledge in Microsoft security Knowledge Powershell / DSC Knowledge of CI / CD tools: Git Demonstrate leadership Openness of mind to new ways of doing things Work as a team Attention to detail 24/7 supportADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________
      As an IT support analyst, you contribute by offering expert support and assistance to users of computer systems in connection with IT applications such as installation, configuration, communication of best practices , problem solving, service request management and IT or technology incident management. You participate in the sustainability of the technology park, in particular through server administration.Your role is to analyze and participate in the diagnosis of problems or situations related to your field. You provide advice in accordance with the rules of your discipline and in advisory mode, you participate in the development of recommendations and appropriate implementation plans. You develop tools, methods and work processes and you contribute to the development of skills related to your field of activity. The nature of the files and the projects requires a global knowledge in your field.You bring ideas. You contribute to problem solving through analysis and your overall knowledge of the business field. You use your ability to manage complexity. You are called upon to interact with stakeholders working in complementary fields of activity.You exercise a professional support role in your field with your unit, dedicated customers and partners.MAIN RESPONSIBILITIESEvolve within the IT Infrastructure Squads forming the heart of the practice * Windows Middleware within - Evolution, Proactivity - in order to meet the objectives of stability, innovation and productivity of the group Collaborate and take charge then resolve problems and incidents Participate and collaborate in production releases Create, update and enrich documentation Propose and participate in security practices Participate in the evolution of the domain Design and participate in solutions embodying the philosophy of 'Infrastructure as Code'Design and adapt automation within a vision of continuous delivery Propose and participate in the development of innovative solutionsSKILLSWindows Server 2016 - 2019 expertiseMicrosoft IIS middleware expertise, .Net core, Sharepoint, CRM, SSRS, etc.Middleware expertise such as IBM MQ, Java runtime, Apache, jboss, etc.Expertise in Microsoft Azure and Office 365 (Sharepoint) Expertise in CI / CD tools: Azure DevOps Knowledge in Microsoft security Knowledge Powershell / DSC Knowledge of CI / CD tools: Git Demonstrate leadership Openness of mind to new ways of doing things Work as a team Attention to detail 24/7 supportADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________

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