- Role OverviewOur client is seeking an IT Service Desk Team Lead to act as the primary escalation point for IT incidents and requests across support teams. This role drives problem resolution, continuously optimizes support processes, and provides Early Life Support (ELS) during the expansion of new corporate offices and distribution centers across Canada.Key ResponsibilitiesLead, mentor, and guide IT Support Analysts and functional support teams.ContributeRole OverviewOur client is seeking an IT Service Desk Team Lead to act as the primary escalation point for IT incidents and requests across support teams. This role drives problem resolution, continuously optimizes support processes, and provides Early Life Support (ELS) during the expansion of new corporate offices and distribution centers across Canada.Key ResponsibilitiesLead, mentor, and guide IT Support Analysts and functional support teams.Contribute
- Job Title: Service Desk ManagerDepartment: Technology / ITLocation: Greater Vancouver Area, BC, Canada (Hybrid/Remote options as applicable)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: Head of Technical Service and OperationsDirect Reports: 2x Service Desk Team LeadsTeam PurposeThe Technology team delivers the IT services required to support ongoing operations and business growth. The department equips distributed frontline staff andJob Title: Service Desk ManagerDepartment: Technology / ITLocation: Greater Vancouver Area, BC, Canada (Hybrid/Remote options as applicable)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: Head of Technical Service and OperationsDirect Reports: 2x Service Desk Team LeadsTeam PurposeThe Technology team delivers the IT services required to support ongoing operations and business growth. The department equips distributed frontline staff and
- For 35 years, our Ville Saint-Laurent-based client has been a trusted partner in consulting services, infrastructure, and IT support. As we expand rapidly with the rollout of our Cloud and data center services, we are reaching a new milestone: we are seeking our future Infrastructure Architect & Associate.Do you possess solid MSP experience, high-level technical expertise, and the business vision required to become a co-owner of an established company? IfFor 35 years, our Ville Saint-Laurent-based client has been a trusted partner in consulting services, infrastructure, and IT support. As we expand rapidly with the rollout of our Cloud and data center services, we are reaching a new milestone: we are seeking our future Infrastructure Architect & Associate.Do you possess solid MSP experience, high-level technical expertise, and the business vision required to become a co-owner of an established company? If
