- The primary accountability of this position is to provide first level technical support. Key responsibilities include: responding to a variety of inbound colleague calls/emails; ensuring accurate and detailed problem documentation/ticketing; providing timely escalation and follow-up with support groups and colleagues; identifying and escalating wide-impact or potential wide-impacting outages; identifying trends and opportunities for improvement as well asThe primary accountability of this position is to provide first level technical support. Key responsibilities include: responding to a variety of inbound colleague calls/emails; ensuring accurate and detailed problem documentation/ticketing; providing timely escalation and follow-up with support groups and colleagues; identifying and escalating wide-impact or potential wide-impacting outages; identifying trends and opportunities for improvement as well as
- Are you looking for a challenging role where you will have the opportunity to have a hugeimpact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have exceptional customer service skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: London, ON (Onsite)Salary: $21.50/HourDuration: 24 monthsGlobal opportunities for professional growth and devAre you looking for a challenging role where you will have the opportunity to have a hugeimpact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have exceptional customer service skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: London, ON (Onsite)Salary: $21.50/HourDuration: 24 monthsGlobal opportunities for professional growth and dev
