Thank you for subscribing to your personalised job alerts.

    47 jobs found for Manager

    filter2
    clear all
      • Mississauga, Ontario
      • Permanent
      Our Toronto team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career. Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a part of our recruiting team, you’ll interface with both clients and candidates for our Staffing division focusing on Call Centre and Customer Service. This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.Advantages- Permanent, full-time job- Competitive salary - Great bonus structure (Quarterly and Annually)- 3 weeks vacation to start - Great benefits plan (dental)- Annual wellness spending account - Great team environment - Room for growth and development Responsibilities- Manage market/industry mapping for your assigned Prospect portfolio- Growing and developing a client database through building client relationships, cold calling and client/prospect visits in a specific local territory- Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met- Strategizing with future clients, in order to develop their recruitment plans and expanding your reach within their organizations- Helping companies and candidates by matching the right people with the right jobsQualifications- 2-3 years of experience in sales and business development- Track record of demonstrated sales targets- Ability to build long-term and trusted business relationships- Excellent communication, problem-solving skills and team orientation- Computer and digital communication knowledge- Must have reliable transportation- This will start as a work from home position- Must have the discipline, habits and dedicated space to work from home successfullySummaryIf you are interested, apply now!Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the 2SLGBTQIA+ community.At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants. If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Toronto team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career. Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a part of our recruiting team, you’ll interface with both clients and candidates for our Staffing division focusing on Call Centre and Customer Service. This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.Advantages- Permanent, full-time job- Competitive salary - Great bonus structure (Quarterly and Annually)- 3 weeks vacation to start - Great benefits plan (dental)- Annual wellness spending account - Great team environment - Room for growth and development Responsibilities- Manage market/industry mapping for your assigned Prospect portfolio- Growing and developing a client database through building client relationships, cold calling and client/prospect visits in a specific local territory- Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met- Strategizing with future clients, in order to develop their recruitment plans and expanding your reach within their organizations- Helping companies and candidates by matching the right people with the right jobsQualifications- 2-3 years of experience in sales and business development- Track record of demonstrated sales targets- Ability to build long-term and trusted business relationships- Excellent communication, problem-solving skills and team orientation- Computer and digital communication knowledge- Must have reliable transportation- This will start as a work from home position- Must have the discipline, habits and dedicated space to work from home successfullySummaryIf you are interested, apply now!Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the 2SLGBTQIA+ community.At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants. If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Lancaster
      • Permanent
      Your challenge!Reporting to Sales Manager, the Senior Sales Representative role is accountable for achieving maximum sales profitability, growth and account penetration within an assigned region/market or portfolio. The Senior Sales Representative executes sales initiatives and develops and manages an account action plan, focussing on customer or market opportunities, monitoring results and making changes as needed. The Senior Sales Representative is responsible for sales presentations and works closely with the marketing and lead qualification teams to provide market insight, adapt the go-to-market strategy, update client profiles and needs and research sources for the development of existing and prospect accounts. The role is responsible for establishing and maintaining customer relationships and ensuring customer excellence.Job ResponsibilitiesOngoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.  Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area). Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability. Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Gather, obtain and record all account information from cold calls, service calls, etc.Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries. Complete review of pricing, service charges and “Unbilled” reports each month. Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets. Your Background and StrengthsPost-secondary education is preferred 10+ years’ previous experience in a sales or marketing position is preferred.   Experience in the packaging industry is a mustExcellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem solving skillsMust have a valid drivers’ license and have a clean driving record #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      Your challenge!Reporting to Sales Manager, the Senior Sales Representative role is accountable for achieving maximum sales profitability, growth and account penetration within an assigned region/market or portfolio. The Senior Sales Representative executes sales initiatives and develops and manages an account action plan, focussing on customer or market opportunities, monitoring results and making changes as needed. The Senior Sales Representative is responsible for sales presentations and works closely with the marketing and lead qualification teams to provide market insight, adapt the go-to-market strategy, update client profiles and needs and research sources for the development of existing and prospect accounts. The role is responsible for establishing and maintaining customer relationships and ensuring customer excellence.Job ResponsibilitiesOngoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.  Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area). Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability. Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Gather, obtain and record all account information from cold calls, service calls, etc.Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries. Complete review of pricing, service charges and “Unbilled” reports each month. Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets. Your Background and StrengthsPost-secondary education is preferred 10+ years’ previous experience in a sales or marketing position is preferred.   Experience in the packaging industry is a mustExcellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem solving skillsMust have a valid drivers’ license and have a clean driving record #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      • Lancaster
      • Permanent
      Your challenge!Reporting to Sales Manager, the Sales Representative role is accountable for achieving maximum sales profitability, growth and account penetration within an assigned region/market or portfolio. The Sales Representative executes sales initiatives and develops and manages an account action plan, focussing on customer or market opportunities, monitoring results and making changes as needed. The Sales Representative is responsible for sales presentations and works closely with the marketing and lead qualification teams to provide market insight, adapt the go-to-market strategy, update client profiles and needs and research sources for the development of existing and prospect accounts. The role is responsible for establishing and maintaining customer relationships and ensuring customer excellence. Job ResponsibilitiesOngoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.  Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area). Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability. Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Gather, obtain and record all account information from cold calls, service calls, etc.Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries. Complete review of pricing, service charges and “Unbilled” reports each month. Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets.Your Background and StrengthsPost-secondary education is preferred 2 to 3 years’ previous experience in a sales or marketing position is preferred.   Experience in a related industry (recycling, waste management, etc.) would be a definite asset.Excellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem solving skillsMust have a valid drivers’ license and have a clean driving record #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      Your challenge!Reporting to Sales Manager, the Sales Representative role is accountable for achieving maximum sales profitability, growth and account penetration within an assigned region/market or portfolio. The Sales Representative executes sales initiatives and develops and manages an account action plan, focussing on customer or market opportunities, monitoring results and making changes as needed. The Sales Representative is responsible for sales presentations and works closely with the marketing and lead qualification teams to provide market insight, adapt the go-to-market strategy, update client profiles and needs and research sources for the development of existing and prospect accounts. The role is responsible for establishing and maintaining customer relationships and ensuring customer excellence. Job ResponsibilitiesOngoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.  Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area). Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability. Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Gather, obtain and record all account information from cold calls, service calls, etc.Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries. Complete review of pricing, service charges and “Unbilled” reports each month. Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets.Your Background and StrengthsPost-secondary education is preferred 2 to 3 years’ previous experience in a sales or marketing position is preferred.   Experience in a related industry (recycling, waste management, etc.) would be a definite asset.Excellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem solving skillsMust have a valid drivers’ license and have a clean driving record #revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      • Piscataway
      • Permanent
      Your challenge!This position is responsible for business development activities in specific market area.  Activities are related to the profitable acquisition of recyclable materials and the sale of services related to materials recovery by promoting the “Recovery +Program” to new/existing clients and to maintain and/or expand business with existing clients.Job ResponsibilitiesOngoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.  Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area). Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability. Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Gather, obtain and record all account information from cold calls, service calls, etc.Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries. Complete review of pricing, service charges and “Unbilled” reports each month. Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets.Your Background and StrengthPost-secondary education preferred with a speciality in Marketing or Sales2 to 3 years’ previous experience in a sales or marketing position is preferred.   Experience in a related industry (recycling, waste management, etc.) would be a definite asset.Excellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem solving skillsMust have a valid drivers’ license and have a clean driving record#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      Your challenge!This position is responsible for business development activities in specific market area.  Activities are related to the profitable acquisition of recyclable materials and the sale of services related to materials recovery by promoting the “Recovery +Program” to new/existing clients and to maintain and/or expand business with existing clients.Job ResponsibilitiesOngoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.  Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area). Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability. Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Gather, obtain and record all account information from cold calls, service calls, etc.Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries. Complete review of pricing, service charges and “Unbilled” reports each month. Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets.Your Background and StrengthPost-secondary education preferred with a speciality in Marketing or Sales2 to 3 years’ previous experience in a sales or marketing position is preferred.   Experience in a related industry (recycling, waste management, etc.) would be a definite asset.Excellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem solving skillsMust have a valid drivers’ license and have a clean driving record#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      • Westmount, Québec
      • Permanent
      • $48,000 - $55,000 per year
      Are you recognized for having Strong planning, organizational, time management and analytical skills? Do you have experience as a workforce manager, and in planning attendance schedules, managing the call volumes while ensuring the quality of daily operations in a call centre? If this is the case, contact us immediately, we have a fantastic opportunity for you! Location: Work from homeSalary: $48,000 - $55,000 per annum, depending on experience. Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Workforce Manager - Real Time Analyst AdvantagesWhy would you like to have this opportunity as a Bilingual Workforce Management - Real Time Analyst for a Call Center :- Work from home- Welcoming culture for new employees- Fast-paced, dynamic environment- Company acknowledges employee achievements- Salary based on experience- Target-based Monthly Rewards and/or Recognition ResponsibilitiesAs a Bilingual Workforce Manager- Real Time Analyst for a Call Center you will be responsible for:- Coordinates staffing allocation and availability of call center staff in order to achieve service level objectives; this while:- Managing the call volume, the daily attendance and programming the break schedules for staff members - Working closely with the operations team to analyze and help improve their delivery processes- Generating ideas for the planning and improvement of processes and services- Prepare daily, bi-weekly and monthly internal reports.- Log daily exception requests, updates schedules and ad hoc requests.- Use trends and reports to forecast requirements QualificationsTo be successful in this role as a Bilingual Workforce Manager- Real Time Analyst for a Call Center, you must have the following skills and experience:- Be familiar with the management of call centres and all work related to schedule management- Strong planning, organizational, time management and analytical skills – Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail– Ability to communicate call center data/forecasts to all levels of employees in an understandable fashion– Ability to work independently with minimal supervision.– Results driven, with creative approach to idea generation and conflict resolution/problem-solving- Minimum of three (3) years of workforce management experience in a multi-channel call center environment- Experience utilizing Automatic Call Distribution (ACD) technology and experience with forecasting / scheduling software - Experience with the Calibrio or Genesis system would be an asset. SummaryLocation: Work from homeSalary: $48,000 - $55,000 per year upon experience Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Bilingual Workforce Manager- Real Time Analyst for a Call Center Can you imagine working for this company, as a Bilingual Workforce Manager- Real Time Analyst ? Apply directly here or write to us atkaren.leiton@randstad.caali.abouzeid@randstad.caflorence.lefebvre@randstad.ca florence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you recognized for having Strong planning, organizational, time management and analytical skills? Do you have experience as a workforce manager, and in planning attendance schedules, managing the call volumes while ensuring the quality of daily operations in a call centre? If this is the case, contact us immediately, we have a fantastic opportunity for you! Location: Work from homeSalary: $48,000 - $55,000 per annum, depending on experience. Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Workforce Manager - Real Time Analyst AdvantagesWhy would you like to have this opportunity as a Bilingual Workforce Management - Real Time Analyst for a Call Center :- Work from home- Welcoming culture for new employees- Fast-paced, dynamic environment- Company acknowledges employee achievements- Salary based on experience- Target-based Monthly Rewards and/or Recognition ResponsibilitiesAs a Bilingual Workforce Manager- Real Time Analyst for a Call Center you will be responsible for:- Coordinates staffing allocation and availability of call center staff in order to achieve service level objectives; this while:- Managing the call volume, the daily attendance and programming the break schedules for staff members - Working closely with the operations team to analyze and help improve their delivery processes- Generating ideas for the planning and improvement of processes and services- Prepare daily, bi-weekly and monthly internal reports.- Log daily exception requests, updates schedules and ad hoc requests.- Use trends and reports to forecast requirements QualificationsTo be successful in this role as a Bilingual Workforce Manager- Real Time Analyst for a Call Center, you must have the following skills and experience:- Be familiar with the management of call centres and all work related to schedule management- Strong planning, organizational, time management and analytical skills – Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail– Ability to communicate call center data/forecasts to all levels of employees in an understandable fashion– Ability to work independently with minimal supervision.– Results driven, with creative approach to idea generation and conflict resolution/problem-solving- Minimum of three (3) years of workforce management experience in a multi-channel call center environment- Experience utilizing Automatic Call Distribution (ACD) technology and experience with forecasting / scheduling software - Experience with the Calibrio or Genesis system would be an asset. SummaryLocation: Work from homeSalary: $48,000 - $55,000 per year upon experience Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Bilingual Workforce Manager- Real Time Analyst for a Call Center Can you imagine working for this company, as a Bilingual Workforce Manager- Real Time Analyst ? Apply directly here or write to us atkaren.leiton@randstad.caali.abouzeid@randstad.caflorence.lefebvre@randstad.ca florence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dallas
      • Permanent
      Your challenge! We are seeking an experienced sales professional to lead, manage and grow our Key Accounts in the Western US. As the Key Account Lead, this position will have ownership of the identified key accounts, and report directly to the VP, Sales Corporate Accounts North America. This position will be accountable for providing comprehensive knowledge of our product line while simultaneously supporting the organizations mission and values. This position is crucial to the growth of Cascades and will offer a lot of visibility with C-suite individuals.Job Responsibilities Strategic thinker able to develop, manage and execute Account Plans at Strategic DistributionExcellent communication skillsExceptional organizational skills and follow-upHigh level of problem solvingAble to multi taskStrong Leadership processStrong NegotiatorComfortable working with C-Suite and decision makersMaintain a thorough knowledge of Cascades products and services and utilize strong analytical and business insight to identify areas of opportunity and provide actionable recommendations and solutions to increase product growth.Collaborate cross-functionally with other internal business groups.Manage prospect activities, to include cold calls, and establish initial/follow-up appointments with customer decision-makers.Prepare and deliver sales presentations to prospective new clients/current clients and follow-up with key customer decision makers to close all sales.Maintain an awareness of market behavior and competitive trends to anticipate changing customer needs.Build relationships and increase Cascades visibility through participation in various activities such as attending trade shows, community events, networking events, or other activities as necessary.Utilize Sales Force daily, schedule and document all activities, and develop detailed information profiles on prospective customers to facilitate acquisition of new customers.Complete required Agreements and Contracts, update and maintain CRM entries, track and forecast account budgets and expense reports, and complete other paperwork in a timely manner.Work with Cascades iniative of Customer CentricityJob Details Apply sales best practices that are in keeping with Cascades’ strategic orientationsApply the pricing strategyDocument administrative activities related to his/her sales (e.g., contracts, promotions, forecasts)Ensure that volume growth and/or account profitability are maintained (prospecting)Organize all activities to maximize efficiencyFacilitate discussions between his/her department and the departments concernedPromote and sell solutions and products that are adapted to the needs of clients and refer products from other groups as neededBackground and Strengths Good communication and presentation skills (both verbal and written); able to effectively communicate to all levels of management, both internally and externally.Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas.Consistent with follow through; follows through on challenges as they arise; maintains a positive and persistent outlook and approach.High energy, friendly, and engaging.Ability to thrive and adapt in ambiguous environments.Self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong desire to win; takes appropriate risks.Maintains the highest level of confidentiality and is trustworthy.Excellent persuasion skills; can persuade others to change their minds or behavior.Good time management and organizational skills to ensure assigned responsibilities are completed in an efficient manner.Why work at Cascades Excellent company-paid benefitsWorking with a dedicated and passionate team of leadersStrong Company CultureProfit sharing and 401K OptionsWorking for a company with a strong focus on sustainability and greener initiativesHuge Career Advancement OpportunitiesPPE Allowance #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.
      Your challenge! We are seeking an experienced sales professional to lead, manage and grow our Key Accounts in the Western US. As the Key Account Lead, this position will have ownership of the identified key accounts, and report directly to the VP, Sales Corporate Accounts North America. This position will be accountable for providing comprehensive knowledge of our product line while simultaneously supporting the organizations mission and values. This position is crucial to the growth of Cascades and will offer a lot of visibility with C-suite individuals.Job Responsibilities Strategic thinker able to develop, manage and execute Account Plans at Strategic DistributionExcellent communication skillsExceptional organizational skills and follow-upHigh level of problem solvingAble to multi taskStrong Leadership processStrong NegotiatorComfortable working with C-Suite and decision makersMaintain a thorough knowledge of Cascades products and services and utilize strong analytical and business insight to identify areas of opportunity and provide actionable recommendations and solutions to increase product growth.Collaborate cross-functionally with other internal business groups.Manage prospect activities, to include cold calls, and establish initial/follow-up appointments with customer decision-makers.Prepare and deliver sales presentations to prospective new clients/current clients and follow-up with key customer decision makers to close all sales.Maintain an awareness of market behavior and competitive trends to anticipate changing customer needs.Build relationships and increase Cascades visibility through participation in various activities such as attending trade shows, community events, networking events, or other activities as necessary.Utilize Sales Force daily, schedule and document all activities, and develop detailed information profiles on prospective customers to facilitate acquisition of new customers.Complete required Agreements and Contracts, update and maintain CRM entries, track and forecast account budgets and expense reports, and complete other paperwork in a timely manner.Work with Cascades iniative of Customer CentricityJob Details Apply sales best practices that are in keeping with Cascades’ strategic orientationsApply the pricing strategyDocument administrative activities related to his/her sales (e.g., contracts, promotions, forecasts)Ensure that volume growth and/or account profitability are maintained (prospecting)Organize all activities to maximize efficiencyFacilitate discussions between his/her department and the departments concernedPromote and sell solutions and products that are adapted to the needs of clients and refer products from other groups as neededBackground and Strengths Good communication and presentation skills (both verbal and written); able to effectively communicate to all levels of management, both internally and externally.Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas.Consistent with follow through; follows through on challenges as they arise; maintains a positive and persistent outlook and approach.High energy, friendly, and engaging.Ability to thrive and adapt in ambiguous environments.Self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong desire to win; takes appropriate risks.Maintains the highest level of confidentiality and is trustworthy.Excellent persuasion skills; can persuade others to change their minds or behavior.Good time management and organizational skills to ensure assigned responsibilities are completed in an efficient manner.Why work at Cascades Excellent company-paid benefitsWorking with a dedicated and passionate team of leadersStrong Company CultureProfit sharing and 401K OptionsWorking for a company with a strong focus on sustainability and greener initiativesHuge Career Advancement OpportunitiesPPE Allowance #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.
      • Piscataway
      • Permanent
      Your challenge!Cascades Lancaster is seeking a Sales Manager to oversee sales, customer service and design.  This individual will be based out of Piscataway, New Jersey or Schenectady, New York office for roughly 12 to 18 months for a training period and relocation would then be required to South Carolina where this manager will operate permanently. This role reports to the General Manager and the ideal candidate will sell, manage and motivate manufacturer’s representative account activity, increase sales and penetration within new and current accounts. The Sales Manager is responsible for the establishment and implementation of sales programs for key customers for incremental business. The incumbent must maintain professional business relationships with internal and external customers and field representatives. He/she must be Sales and Service oriented and possess strong organizational skills, as well as be thorough, detail-oriented and be able to manage multiple priorities simultaneously.The incumbent must be a talented all around communicator via phone, e-mail and in person and must possess strong sales and presentation skills. The position works with a wide range of people representing many different internal and external functions. The ability to communicate verbally and in writing, convey leadership, solve multifaceted problems, and operate with consistency. The ability to travel is a requisite for the role. He/she maintains a desirable call level on customers and other personnel and continues to maximize the total sales potential of major account. Job Responsibilities    Drive sales performance through on-going coaching, training, and development    Stay up to date on all industry information and technology. Communicate changes to their teams    Maintain and enforce all visual, housekeeping, and appearance standards    Maintain all location operations including but not limited to inventory, daily paperwork, schedules, and loss prevention    Conduct performance reviews, meetings, and trainings with all teams    Actively recruit and interview potential talentYour Background and Strengths    5+ years of progressive outside sales and management experience    Bachelor's degree in Marketing or Business related Field is a definite asset    Proven capabilities in direct business to business sales, relationship building, large account management, negotiation, contract development, and contract management.    Outstanding communication and interpersonal skills, analytical and problem-solving skills, organizational ability, facilitation skills, and presentation skills.    Good understanding of business processes and IT tools (examples include: Content Management Systems, Forecasting Systems, Data Analysis Tools)    Knowledge of corrugated industry a plus.    Job requires 30% - 50% travel, driving radius.#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      Your challenge!Cascades Lancaster is seeking a Sales Manager to oversee sales, customer service and design.  This individual will be based out of Piscataway, New Jersey or Schenectady, New York office for roughly 12 to 18 months for a training period and relocation would then be required to South Carolina where this manager will operate permanently. This role reports to the General Manager and the ideal candidate will sell, manage and motivate manufacturer’s representative account activity, increase sales and penetration within new and current accounts. The Sales Manager is responsible for the establishment and implementation of sales programs for key customers for incremental business. The incumbent must maintain professional business relationships with internal and external customers and field representatives. He/she must be Sales and Service oriented and possess strong organizational skills, as well as be thorough, detail-oriented and be able to manage multiple priorities simultaneously.The incumbent must be a talented all around communicator via phone, e-mail and in person and must possess strong sales and presentation skills. The position works with a wide range of people representing many different internal and external functions. The ability to communicate verbally and in writing, convey leadership, solve multifaceted problems, and operate with consistency. The ability to travel is a requisite for the role. He/she maintains a desirable call level on customers and other personnel and continues to maximize the total sales potential of major account. Job Responsibilities    Drive sales performance through on-going coaching, training, and development    Stay up to date on all industry information and technology. Communicate changes to their teams    Maintain and enforce all visual, housekeeping, and appearance standards    Maintain all location operations including but not limited to inventory, daily paperwork, schedules, and loss prevention    Conduct performance reviews, meetings, and trainings with all teams    Actively recruit and interview potential talentYour Background and Strengths    5+ years of progressive outside sales and management experience    Bachelor's degree in Marketing or Business related Field is a definite asset    Proven capabilities in direct business to business sales, relationship building, large account management, negotiation, contract development, and contract management.    Outstanding communication and interpersonal skills, analytical and problem-solving skills, organizational ability, facilitation skills, and presentation skills.    Good understanding of business processes and IT tools (examples include: Content Management Systems, Forecasting Systems, Data Analysis Tools)    Knowledge of corrugated industry a plus.    Job requires 30% - 50% travel, driving radius.#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      • Guelph, Ontario
      • Permanent
      Your challenge!Reporting to the General Sales Manager, the Sales Manager is the Leader of a market/region. You align the sales representatives' efforts with the sales strategies and ensures targets are met, reporting systems are updated and selling techniques are mastered. You are responsible for driving and delivering strategic and sales objectives, formulating and executing sales strategies and supporting the sales reps. in developing sales account plans. You work closely with the CSR group and other functions for a seamless customer experience. Finally, you partner with the Marketing function to support the sales force with industry market insights to better satisfy current customers and qualify sales opportunities.Individual responsibilities Accountable Oversee market or territory coverage strategy on the allocated region, margin profitability and sales growth Responsible of leveraging group synergies to ensure customer centric experience to regional accounts Rank customers at the BU level for all regional accounts and consolidate information with GSM and VP Sales Managing mainly A-B-C-D Accounts. Responsible Oversee the development of account plans and oversee account planning process Oversee preliminary pricing definition, profitability escalation and price approval for accounts Provide detailed and accurate sales forecasting to team Hire/staff, coach and develop key resources to reach targets and build succession plans/Maintain and improve employment conditions to maximize engagement Experiences and strengths Excellent communication, coaching and people skills Capable of building an effective Sales team Superior knowledge of the market and customers/consumers demonstrated through continuous efforts to exceed expectations Ability to analyze financial performance, budgets and economic indicators and identify impacts and adjustments to be made on current sales strategies and initiatives Ability to leverage knowledge and expertise within the regional team, the sales unit and other departments within Cascades Demonstrated ability to manage and develop a strong regional sales team Ability to multi-task and to summarize key information and present it to senior management #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe 
      Your challenge!Reporting to the General Sales Manager, the Sales Manager is the Leader of a market/region. You align the sales representatives' efforts with the sales strategies and ensures targets are met, reporting systems are updated and selling techniques are mastered. You are responsible for driving and delivering strategic and sales objectives, formulating and executing sales strategies and supporting the sales reps. in developing sales account plans. You work closely with the CSR group and other functions for a seamless customer experience. Finally, you partner with the Marketing function to support the sales force with industry market insights to better satisfy current customers and qualify sales opportunities.Individual responsibilities Accountable Oversee market or territory coverage strategy on the allocated region, margin profitability and sales growth Responsible of leveraging group synergies to ensure customer centric experience to regional accounts Rank customers at the BU level for all regional accounts and consolidate information with GSM and VP Sales Managing mainly A-B-C-D Accounts. Responsible Oversee the development of account plans and oversee account planning process Oversee preliminary pricing definition, profitability escalation and price approval for accounts Provide detailed and accurate sales forecasting to team Hire/staff, coach and develop key resources to reach targets and build succession plans/Maintain and improve employment conditions to maximize engagement Experiences and strengths Excellent communication, coaching and people skills Capable of building an effective Sales team Superior knowledge of the market and customers/consumers demonstrated through continuous efforts to exceed expectations Ability to analyze financial performance, budgets and economic indicators and identify impacts and adjustments to be made on current sales strategies and initiatives Ability to leverage knowledge and expertise within the regional team, the sales unit and other departments within Cascades Demonstrated ability to manage and develop a strong regional sales team Ability to multi-task and to summarize key information and present it to senior management #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe 
      • Buffalo
      • Permanent
      Your challenge!This position is responsible for business development activities in specific market area.  Activities are related to the profitable acquisition of recyclable materials and the sale of services related to materials recovery by promoting the “Recovery +Program” to new/existing clients and to maintain and/or expand business with existing clients.Job Responsibilities    Ongoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.      Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area).     Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability.     Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.    Gather, obtain and record all account information from cold calls, service calls, etc.    Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).    Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.    Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries.     Complete review of pricing, service charges and “Unbilled” reports each month.     Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets.Your Background and Strength    Post-secondary education preferred with a speciality in Marketing or Sales    2 to 3 years’ previous experience in a sales or marketing position is preferred.   Experience in a related industry (recycling, waste management, etc.) would be a definite asset.    Excellent oral and written communication skills and the ability to make effective presentations.      Strong organizational and time management skills.      Working knowledge of computer programs (Excel, Word, Outlook, etc.)    Good analytical and problem solving skills    Must have a valid drivers’ license and have a clean driving record#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      Your challenge!This position is responsible for business development activities in specific market area.  Activities are related to the profitable acquisition of recyclable materials and the sale of services related to materials recovery by promoting the “Recovery +Program” to new/existing clients and to maintain and/or expand business with existing clients.Job Responsibilities    Ongoing contact with existing clients (based on a schedule required number of visits per year) to build and nurture relationships to ensure the maintenance of business, to expand the services being provided and to sign clients to contracts.      Write proposals for new accounts, including Profit and Loss Analysis (P & L), follow-up on proposals that have been presented, ensure contracts are signed for new accounts and prepare accurate reporting for new account set-up. Materials Recovery Specialists are expected to obtain a predetermined number of profitable new accounts per month (the number is determined within each specific market area).     Visits a predetermined number of existing accounts per month (the number is determined within each specific market area) and monitoring these accounts to ensure profitability.     Establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.    Gather, obtain and record all account information from cold calls, service calls, etc.    Work in conjunction with the Area Sales Manager on special projects (gaining/ submitting quotations on tenders, corporate packages etc.).    Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the  Area Sales Manager and/or General Manager.    Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries.     Complete review of pricing, service charges and “Unbilled” reports each month.     Each month, complete a summary of all activities (gains and losses), a listing of signed/re-signed accounts, Profit & Loss Analysis. This data will be summarized quarterly and annually and reviewed by management to evaluate performance and assist in the development of and comparison to budgets.Your Background and Strength    Post-secondary education preferred with a speciality in Marketing or Sales    2 to 3 years’ previous experience in a sales or marketing position is preferred.   Experience in a related industry (recycling, waste management, etc.) would be a definite asset.    Excellent oral and written communication skills and the ability to make effective presentations.      Strong organizational and time management skills.      Working knowledge of computer programs (Excel, Word, Outlook, etc.)    Good analytical and problem solving skills    Must have a valid drivers’ license and have a clean driving record#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe.
      • Vancouver, British Columbia
      • Permanent
      Are you a sales professional looking for an exciting opportunity in a leadership role within the insurance space? We are currently looking for a Sales Team Leader to join our client’s team in our office in a very central Downtown Vancouver location. This role is a full-time temporary position with an asap start date.This role is an integral part of the organization and is necessary to ensure both customer satisfaction as well as employee satisfaction. You will promote and develop good relations with internal and external customers, provide direction on external and internal communications, and guidance and support to internal customers and the Sales and Support team. The ideal candidate will be;- Able to approach the work imaginatively to find new solutions - Highly effective at communicating to all levels of the organization - Willingness to question and challenge status quo - Resourceful and applies a variety of approaches to achieve the desired outcomeIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Please note this is a full-time (37.5 hour) position, Mon-Fri with office hours.- Work with a company with an excellent culture- Working as part of a super friendly and cohesive team- Excellent compensation package- Great office hours- Transit accessible in Downtown Vancouver- This role could offer some flexibility, but ideally, you will be working from the office 5 days a week. - 50K - 65K DOEResponsibilitiesResponsibilities include but are not limited to; - This position is a working leader; support incoming calls and ensure service level are met - Point of contact for sales team for file escalations and liaise with the operations team to resolve issues, provide a resolution to clients once it has been determined - Identify sales opportunities and provide the lead to the appropriate sales team member - Making proactive outbound calls to new customers - Oversees the administrative tasks of the office- Manage and maintain legal professional witnessing network - Accountable to help develop and sustain an effective customer service team, including performance management and coaching as well as help develop individual professional development. - Ensure employee needs are met, maintain a team with staff who are adequately trained to meet their internal customer needs- Create a fulfilling and focused workplace where individuals can flourish - Ensure that the workforce is an engaged one (measured through our GPTW surveys) - Help support the planning, scheduling, and allocating daily resources to ensure prescribed customer service turnaround times are consistently met. - Quality control calls when appropriate and provide feedback to employees regarding the resultsQualifications- A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.- Real estate and/or mortgage experience 2+ years (an asset)- Experience in sales is necessary.- Strong sales ability, business acumen, and commercial awareness.- Excellent communication, interpersonal, and customer service skills.- Strong leadership abilities.- Good time management, strategic planning, and organizational skills.SummaryIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing next week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a sales professional looking for an exciting opportunity in a leadership role within the insurance space? We are currently looking for a Sales Team Leader to join our client’s team in our office in a very central Downtown Vancouver location. This role is a full-time temporary position with an asap start date.This role is an integral part of the organization and is necessary to ensure both customer satisfaction as well as employee satisfaction. You will promote and develop good relations with internal and external customers, provide direction on external and internal communications, and guidance and support to internal customers and the Sales and Support team. The ideal candidate will be;- Able to approach the work imaginatively to find new solutions - Highly effective at communicating to all levels of the organization - Willingness to question and challenge status quo - Resourceful and applies a variety of approaches to achieve the desired outcomeIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Please note this is a full-time (37.5 hour) position, Mon-Fri with office hours.- Work with a company with an excellent culture- Working as part of a super friendly and cohesive team- Excellent compensation package- Great office hours- Transit accessible in Downtown Vancouver- This role could offer some flexibility, but ideally, you will be working from the office 5 days a week. - 50K - 65K DOEResponsibilitiesResponsibilities include but are not limited to; - This position is a working leader; support incoming calls and ensure service level are met - Point of contact for sales team for file escalations and liaise with the operations team to resolve issues, provide a resolution to clients once it has been determined - Identify sales opportunities and provide the lead to the appropriate sales team member - Making proactive outbound calls to new customers - Oversees the administrative tasks of the office- Manage and maintain legal professional witnessing network - Accountable to help develop and sustain an effective customer service team, including performance management and coaching as well as help develop individual professional development. - Ensure employee needs are met, maintain a team with staff who are adequately trained to meet their internal customer needs- Create a fulfilling and focused workplace where individuals can flourish - Ensure that the workforce is an engaged one (measured through our GPTW surveys) - Help support the planning, scheduling, and allocating daily resources to ensure prescribed customer service turnaround times are consistently met. - Quality control calls when appropriate and provide feedback to employees regarding the resultsQualifications- A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.- Real estate and/or mortgage experience 2+ years (an asset)- Experience in sales is necessary.- Strong sales ability, business acumen, and commercial awareness.- Excellent communication, interpersonal, and customer service skills.- Strong leadership abilities.- Good time management, strategic planning, and organizational skills.SummaryIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing next week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $35.00 - $38.00 per hour
      Do you have a background in Client Services, and have also had experience with Vendor Management? Are you fluently Bilingual in English and French? Have you been looking for a great management position within the private sector, but still dealing with government clients? If so, this might be just the role for you!We are looking for a Client Services Manager to join this great Ottawa-based office on a 12 month contract. In this role you will build effective relationships with clients and suppliers both within and outside of the company. If you have a background in the government, have dealt with vendors before, and have some experience within a call centre world, we want to speak with you!Read on for more details!AdvantagesWhy you'll love it here- Monday-Friday work week- Regular business hours (work an 8 hr day between 8am and 6pm)- Pay to start at over $35/hr- Workplace flexibility (potential to work from home some of the time)- Access to benefits from day 1!- Challenging and fulfilling work- Opportunity to become a permanent team member!ResponsibilitiesWhat you'll do here- Build, develop, and nurture relationships with clients, vendors, and internal partners- Monitor and manage the service delivery from external vendors- Address any client issues in a timely and effective manner- Lead and inspire your team of direct reports- Consult with clients regarding process and policy issues, among other things- Keep abreast of Service Level Commitments, and provide recommendations for improvements as necessaryQualificationsWhat you'll need to be successful- Fluently Bilingual in English and French- 5 years of experience in a Client Services role or the equivalent- Management experience would be a strong asset- Experience with Vendor Management (or procurement) is required- A Post-secondary degree in a field such as communications or business administration is preferred- Computer proficiency in a Windows environment is necessarySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Client Service" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a background in Client Services, and have also had experience with Vendor Management? Are you fluently Bilingual in English and French? Have you been looking for a great management position within the private sector, but still dealing with government clients? If so, this might be just the role for you!We are looking for a Client Services Manager to join this great Ottawa-based office on a 12 month contract. In this role you will build effective relationships with clients and suppliers both within and outside of the company. If you have a background in the government, have dealt with vendors before, and have some experience within a call centre world, we want to speak with you!Read on for more details!AdvantagesWhy you'll love it here- Monday-Friday work week- Regular business hours (work an 8 hr day between 8am and 6pm)- Pay to start at over $35/hr- Workplace flexibility (potential to work from home some of the time)- Access to benefits from day 1!- Challenging and fulfilling work- Opportunity to become a permanent team member!ResponsibilitiesWhat you'll do here- Build, develop, and nurture relationships with clients, vendors, and internal partners- Monitor and manage the service delivery from external vendors- Address any client issues in a timely and effective manner- Lead and inspire your team of direct reports- Consult with clients regarding process and policy issues, among other things- Keep abreast of Service Level Commitments, and provide recommendations for improvements as necessaryQualificationsWhat you'll need to be successful- Fluently Bilingual in English and French- 5 years of experience in a Client Services role or the equivalent- Management experience would be a strong asset- Experience with Vendor Management (or procurement) is required- A Post-secondary degree in a field such as communications or business administration is preferred- Computer proficiency in a Windows environment is necessarySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Client Service" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Sudbury, Ontario
      • Permanent
      Are you a Bilingual Case Manager looking for your next challenge and want to work for a well known company in the travel insurance industry?The successful candidate will have experience in case management preferably within a call center environment and will be responsible for applying knowledge of policy benefits and limitations in order to drive customer satisfaction. This is a permanent work from home opportunity. Advantages• Work for a well known insurance company • 100% work from home • Competitive salary $55,000 annually depending on experience (negotiable) • Training and development opportunities and continuous learning• Supportive leadership teamResponsibilities• Speak and write French and English Fluently• Collaborate with multiple stakeholders, to ensure successful overall management of a medical claim in accordance with the terms & conditions of the insurance policy• Coordinate with the Medical Case Management team to develop care plans that mitigate health and financial risks • Provide outstanding services to our high net worth clients and customers • Handle more complex cases that may involve redeployment Qualifications• Experience in complex case management within the insurance industry is preferred • High school diploma or equivalent • Familiar with policy wording and medical terminology• Ability to liaise with multiple stakeholders and build relationships• Proficient in Microsoft Office• Flexible to work rotating shifts, including evenings, weekends and holidays (night shifts if business needs require) • Accurate data entry skills including reasonable typing speed• Excellent bilingual communication skills (both written and verbal in French and English)SummaryIf you are a Bilingual Case Manager with experience in case management within a call center environment, let's connect!To apply:1. Create a profile at www.randstad.ca and apply directly to the job posting2. Email resume directly to navpreet.sandhu@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Bilingual Case Manager looking for your next challenge and want to work for a well known company in the travel insurance industry?The successful candidate will have experience in case management preferably within a call center environment and will be responsible for applying knowledge of policy benefits and limitations in order to drive customer satisfaction. This is a permanent work from home opportunity. Advantages• Work for a well known insurance company • 100% work from home • Competitive salary $55,000 annually depending on experience (negotiable) • Training and development opportunities and continuous learning• Supportive leadership teamResponsibilities• Speak and write French and English Fluently• Collaborate with multiple stakeholders, to ensure successful overall management of a medical claim in accordance with the terms & conditions of the insurance policy• Coordinate with the Medical Case Management team to develop care plans that mitigate health and financial risks • Provide outstanding services to our high net worth clients and customers • Handle more complex cases that may involve redeployment Qualifications• Experience in complex case management within the insurance industry is preferred • High school diploma or equivalent • Familiar with policy wording and medical terminology• Ability to liaise with multiple stakeholders and build relationships• Proficient in Microsoft Office• Flexible to work rotating shifts, including evenings, weekends and holidays (night shifts if business needs require) • Accurate data entry skills including reasonable typing speed• Excellent bilingual communication skills (both written and verbal in French and English)SummaryIf you are a Bilingual Case Manager with experience in case management within a call center environment, let's connect!To apply:1. Create a profile at www.randstad.ca and apply directly to the job posting2. Email resume directly to navpreet.sandhu@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Piscataway
      • Permanent
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge!Reporting to the Director, Revenue and Optimization, the Pricing Supervisor – Sales' mission is to support the sales growth strategy in the development of product selling prices, taking into account manufacturing costs, volume, logistics costs and any other conditions that may affect profitability in order to meet business objectives. You are also in charge of ensuring the optimization of profit margins. You manage the employees of the Pricing Department by ensuring the quality of their work and their compliance with the standards, regulations and procedures in force as well as the needs of the customers. You are also responsible for the Pricing processes in place and for ensuring that the creativity of your group is stimulated. Finally, you will train staff in the proper use of equipment and support the Pricing team to maximize sales and customer satisfaction.Job ResponsibilitiesEnsure compliance with the price maintenance process, done with rigor within the required timeframeEnsure compliance with business rulesDevelop the skills of your team to identify value creation opportunities for the organizationEngage and motivate your team, optimize resources and ensure your team's participation in strategic marketsAccurately and diligently perform your work in accordance with the business objectives set forth by your managerOrganize all of your activities to respond effectively and efficiently to needsAdapt your methods according to internal and external needs and changesEnsure that the members of your team determine prices with rigor and impartiality Your background and StrengthsUniversity degree or equivalent experienceBetween 5 and 10 years as a pricer in a similar industry2+ years of experience using SAP softwareAbility to lead multiple projects simultaneously while respecting deadlines and prioritiesLeadership and collaborative spirit to inspire and engage teams to achieve excellenceThe ability to address issues and problems by putting forward solutionsThe ability to quickly grasp the needs of internal and external customersA facility to accompany and advise business partners in the analysis of their needs and the search for solutionsA strong sense of responsibilityFluency in French and English will be considered an asset Good knowledge of the Office suite (Excel, Word, PowerPoint)#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe. 
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge!Reporting to the Director, Revenue and Optimization, the Pricing Supervisor – Sales' mission is to support the sales growth strategy in the development of product selling prices, taking into account manufacturing costs, volume, logistics costs and any other conditions that may affect profitability in order to meet business objectives. You are also in charge of ensuring the optimization of profit margins. You manage the employees of the Pricing Department by ensuring the quality of their work and their compliance with the standards, regulations and procedures in force as well as the needs of the customers. You are also responsible for the Pricing processes in place and for ensuring that the creativity of your group is stimulated. Finally, you will train staff in the proper use of equipment and support the Pricing team to maximize sales and customer satisfaction.Job ResponsibilitiesEnsure compliance with the price maintenance process, done with rigor within the required timeframeEnsure compliance with business rulesDevelop the skills of your team to identify value creation opportunities for the organizationEngage and motivate your team, optimize resources and ensure your team's participation in strategic marketsAccurately and diligently perform your work in accordance with the business objectives set forth by your managerOrganize all of your activities to respond effectively and efficiently to needsAdapt your methods according to internal and external needs and changesEnsure that the members of your team determine prices with rigor and impartiality Your background and StrengthsUniversity degree or equivalent experienceBetween 5 and 10 years as a pricer in a similar industry2+ years of experience using SAP softwareAbility to lead multiple projects simultaneously while respecting deadlines and prioritiesLeadership and collaborative spirit to inspire and engage teams to achieve excellenceThe ability to address issues and problems by putting forward solutionsThe ability to quickly grasp the needs of internal and external customersA facility to accompany and advise business partners in the analysis of their needs and the search for solutionsA strong sense of responsibilityFluency in French and English will be considered an asset Good knowledge of the Office suite (Excel, Word, PowerPoint)#revealyourpotential  #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more than 90 business units located in North America and Europe. 
      • Ottawa, Ontario
      • Permanent
      Are you a Bilingual Case Manager looking for your next challenge and want to work for a well known company in the travel insurance industry?The successful candidate will have experience in case management preferably within a call center environment and will be responsible for applying knowledge of policy benefits and limitations in order to drive customer satisfaction. This is a permanent work from home opportunity. Advantages• Work for a well known insurance company • 100% work from home • Competitive salary $55,000 annually depending on experience (negotiable) • Training and development opportunities and continuous learning• Supportive leadership teamResponsibilities• Speak and write French and English Fluently• Collaborate with multiple stakeholders, to ensure successful overall management of a medical claim in accordance with the terms & conditions of the insurance policy• Coordinate with the Medical Case Management team to develop care plans that mitigate health and financial risks • Provide outstanding services to our high net worth clients and customers • Handle more complex cases that may involve redeployment Qualifications• Experience in complex case management within the insurance industry is preferred • High school diploma or equivalent • Familiar with policy wording and medical terminology• Ability to liaise with multiple stakeholders and build relationships• Proficient in Microsoft Office• Flexible to work rotating shifts, including evenings, weekends and holidays (night shifts if business needs require) • Accurate data entry skills including reasonable typing speed• Excellent bilingual communication skills (both written and verbal in French and English)SummaryIf you are a Bilingual Case Manager with experience in case management within a call center environment, let's connect!To apply:1. Create a profile at www.randstad.ca and apply directly to the job posting2. Email resume directly to navpreet.sandhu@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Bilingual Case Manager looking for your next challenge and want to work for a well known company in the travel insurance industry?The successful candidate will have experience in case management preferably within a call center environment and will be responsible for applying knowledge of policy benefits and limitations in order to drive customer satisfaction. This is a permanent work from home opportunity. Advantages• Work for a well known insurance company • 100% work from home • Competitive salary $55,000 annually depending on experience (negotiable) • Training and development opportunities and continuous learning• Supportive leadership teamResponsibilities• Speak and write French and English Fluently• Collaborate with multiple stakeholders, to ensure successful overall management of a medical claim in accordance with the terms & conditions of the insurance policy• Coordinate with the Medical Case Management team to develop care plans that mitigate health and financial risks • Provide outstanding services to our high net worth clients and customers • Handle more complex cases that may involve redeployment Qualifications• Experience in complex case management within the insurance industry is preferred • High school diploma or equivalent • Familiar with policy wording and medical terminology• Ability to liaise with multiple stakeholders and build relationships• Proficient in Microsoft Office• Flexible to work rotating shifts, including evenings, weekends and holidays (night shifts if business needs require) • Accurate data entry skills including reasonable typing speed• Excellent bilingual communication skills (both written and verbal in French and English)SummaryIf you are a Bilingual Case Manager with experience in case management within a call center environment, let's connect!To apply:1. Create a profile at www.randstad.ca and apply directly to the job posting2. Email resume directly to navpreet.sandhu@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Langley, British Columbia
      • Contract
      Are you a customer service representative looking to work for one of Global Leader? You will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk! The office is located in Langley, so a vehicle is required as it is not transit accessible. We are looking for people who: • Are self-motivated & eager to learn. • Thrive in a dynamic and collaborative environment• Adapt quickly to changing priorities and customer needs• Have a clear, professional, and informative communication styleAdvantages• Work with a Global Leader• Growth Opportunities • Full-time Hours• Excellent office hours; Monday - Friday 8:00 am to 4:30 pm• Benefits are available • $20 per hour • Starts Immediately Responsibilities• Handle customer inquiries via telephone and email by providing accurate information regarding products and product applications and process telephone orders accordingly • Assist customers by determining needs and presenting appropriate products and services • Establish and maintain accurate customer work order files and formulas. • Run sales transactions through POS • Answer customer inquires and filter and escalate complaints • Ensure customers’ quality and service expectations are met • Communicate all customer complaints to the manager to ensure a quick and accurate resolution •• Follow designated loss prevention, security, and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies • Document and refer potential wholesale leads to a manager and/or sales rep • Provide input regarding inventory levels in the warehouse/stockroom • Ensure product is available to fill customer orders • Locate out-of-stock items as necessary • Maintain facility to SW standards through proper maintenance, repair, and housekeeping •Identify facility problems and make recommendations • Assist in warehouse duties as required • Assist in physical inventory • Other duties as assignedQualifications• Must have a vehicle (Not transit-accessible)• High school or equivalent • Previous experience in customer support, client services, sales, or a related field• Excellent at communicating over the phone and handling phone systems• Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts• Able to concentrate on multiple problems at once• Excellent time management and prioritization skills• Ability to answer the phone, listen actively, relay information, and type basic information simultaneously• Customer-focused for positive customer experience and resolution• Ability to work all scheduled hours as needed Physical Requirements:• Must be able to sit, stand, hear, and see on a constant basis.• Must be able to walk, write, and type on a frequent basis.• Must be able to lift and carry up to 50-100 pounds.• Must be able to climb and descend stairs.• Must be able to bend, carry, reach, push, and pull on an occasional basis.• Must be able to communicate verbally and in writing.• Must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.• Must be able to operate a computer and communicate via the telephone.• Other: Must be able to operate a hand truck and/or material handling equipmentSummaryIf this sounds like you, apply directly or email your resume to sophie.hickles@randstad.ca or adriana.ortega@randstad.ca!We thank everyone but only shortlisted candidates will be contacted.Thank you, Adriana OSophie HRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service representative looking to work for one of Global Leader? You will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk! The office is located in Langley, so a vehicle is required as it is not transit accessible. We are looking for people who: • Are self-motivated & eager to learn. • Thrive in a dynamic and collaborative environment• Adapt quickly to changing priorities and customer needs• Have a clear, professional, and informative communication styleAdvantages• Work with a Global Leader• Growth Opportunities • Full-time Hours• Excellent office hours; Monday - Friday 8:00 am to 4:30 pm• Benefits are available • $20 per hour • Starts Immediately Responsibilities• Handle customer inquiries via telephone and email by providing accurate information regarding products and product applications and process telephone orders accordingly • Assist customers by determining needs and presenting appropriate products and services • Establish and maintain accurate customer work order files and formulas. • Run sales transactions through POS • Answer customer inquires and filter and escalate complaints • Ensure customers’ quality and service expectations are met • Communicate all customer complaints to the manager to ensure a quick and accurate resolution •• Follow designated loss prevention, security, and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies • Document and refer potential wholesale leads to a manager and/or sales rep • Provide input regarding inventory levels in the warehouse/stockroom • Ensure product is available to fill customer orders • Locate out-of-stock items as necessary • Maintain facility to SW standards through proper maintenance, repair, and housekeeping •Identify facility problems and make recommendations • Assist in warehouse duties as required • Assist in physical inventory • Other duties as assignedQualifications• Must have a vehicle (Not transit-accessible)• High school or equivalent • Previous experience in customer support, client services, sales, or a related field• Excellent at communicating over the phone and handling phone systems• Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts• Able to concentrate on multiple problems at once• Excellent time management and prioritization skills• Ability to answer the phone, listen actively, relay information, and type basic information simultaneously• Customer-focused for positive customer experience and resolution• Ability to work all scheduled hours as needed Physical Requirements:• Must be able to sit, stand, hear, and see on a constant basis.• Must be able to walk, write, and type on a frequent basis.• Must be able to lift and carry up to 50-100 pounds.• Must be able to climb and descend stairs.• Must be able to bend, carry, reach, push, and pull on an occasional basis.• Must be able to communicate verbally and in writing.• Must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.• Must be able to operate a computer and communicate via the telephone.• Other: Must be able to operate a hand truck and/or material handling equipmentSummaryIf this sounds like you, apply directly or email your resume to sophie.hickles@randstad.ca or adriana.ortega@randstad.ca!We thank everyone but only shortlisted candidates will be contacted.Thank you, Adriana OSophie HRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to susmitha.jambula@randstad.ca with the subject "Bilingual TSR - Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th, 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) If interested, apply directly or contact susmitha.jambula@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to susmitha.jambula@randstad.ca with the subject "Bilingual TSR - Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th, 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) If interested, apply directly or contact susmitha.jambula@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Moncton, New Brunswick
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to amenah.al-habibi@randstad.ca with the subject "Bilingual TSR - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to amenah.al-habibi@randstad.ca with the subject "Bilingual TSR - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in CanadaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 1st, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to virangana.shah@randstad.ca with the subject "Bilingual TSR "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 1st 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in CanadaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 1st, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to virangana.shah@randstad.ca with the subject "Bilingual TSR "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 1st 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to trisha.ghia@randstad.ca/riya.gupta@randstad.ca with the subject "Bilingual TSR - Manitoba"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to trisha.ghia@randstad.ca/riya.gupta@randstad.ca with the subject "Bilingual TSR - Manitoba"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      • $19.15 per hour
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to micaella.riche@randstad.ca to be considered for the opportunity Sara,MicaellaPhone Number:905.814.6554Fax Number:905.814.4921AdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start im