- Bilingual (Fr/EN) Escalations Investigator - BurlingtonThis position will intake complaints via numerous channels such as; calls and written communication pertaining to cases from escalated consumers, Ministry, and Lawyers that might lead to Litigation, media, or other consumer complaints. The agent will consult with various internal and external support groups to resolve related issues. During escalations, they will perform research for all complaints andBilingual (Fr/EN) Escalations Investigator - BurlingtonThis position will intake complaints via numerous channels such as; calls and written communication pertaining to cases from escalated consumers, Ministry, and Lawyers that might lead to Litigation, media, or other consumer complaints. The agent will consult with various internal and external support groups to resolve related issues. During escalations, they will perform research for all complaints and
