An office manager is part of the administrative team who organizes and oversees various functions in a department or company. In large companies, an office manager is in charge of a smaller unit and reports to senior executives. However, in small businesses, your job is to improve efficiency and performance or take up administrative duties.
As an office manager, you are the office coordinator. Your primary role is to build a good work environment for the employees and monitor operations in the office. You need to keep the office space functional by managing workflows and creating employee work schedules. You report to the chief executive officer and other senior managers since you are the go-between for management and junior staff.
As an office manager, you spend your time working on projects, attending meetings and performing other administrative duties. You work 40 hours a week in full-time positions, but sometimes you have to work evenings to meet clients. During important conferences and workshops, your work days include weekends. Part-time jobs are rare since you must be at the office full-time to guide employees and organize resources for projects. While travelling is minimal, sometimes you have to meet clients and attend meetings out of town if the company has multiple branches.
Office manager interview questions depend on the hiring manager and the experience or skills they want. Some of the interview questions you are likely to encounter include:
Your office manager resume should contain information relevant to the job description of a potential employer, which includes:
Aside from creating an impressive resume, you need an office manager cover letter to boost your chances. Your cover letter should have hard figures and action verbs with relevant keywords to highlight your skills and experience.
Working as an office manager provides multiple opportunities for career growth due to the diverse job roles. For instance, office managers can specialize or run a single department to become the chief operations officer or human resource manager. Some office managers join top-level executives and become managing directors or chief executive officers.
As an office manager, you can shift from one industry to another as you build your career. Some managers move from the retail sector to manufacturing or finance for better job prospects. Office managers with years of experience can open a private practice or consultancy firm.
The types of office manager jobs depend on the industry and responsibilities. They include:
In Canada, an office manager earns an average salary of $47,961 per year, translating to $24.60 per hour. Entry-level office managers earn $41,920 annually, while experienced office managers make up to $67,328 per year. Apart from the base salary, an office manager receives numerous benefits and allowances. For instance, you will have medical insurance, house and transport allowance. Some companies offer paid vacation time and bonuses at the end of the year. The take-home salary often varies depending on the company size and your responsibilities. Multinationals pay better salaries than smaller companies due to the job's complexity. When you take up more responsibilities in a company, you are likely to earn more and receive additional benefits.
Top paying areas for office managers in Canada include: Northwest Territories, Alberta, British Columbia and Manitoba.
While the roles of an office manager are unique to each organization, some of the main functions include:
Office managers oversee the operations of a company or an office. They work in different sectors, including:
As an office manager, you are involved in various aspects of office operations. You need a wide range of skills, including:
Most office managers start as administrative support staff and improve their qualifications and skills to rise to managerial positions. You can pursue a university degree in business management or business administration to gain the relevant skills. While a bachelor's degree isn't compulsory, you need it to strengthen your career prospects and increase your chances of employment. Some companies prefer a certificate qualification in administrative functions to showcase your skills. Experience in a managerial position also helps you hone your skills and increases your competitiveness.
Below are some of the most commonly asked questions about office manager jobs.
To become an office manager, you need previous work experience in a managerial position or administrative assistant role. It is also beneficial if you have industry-specific knowledge of the sector that interests you. For instance, if you want to be a medical office manager, a background in medicine or healthcare is an added advantage. A degree in business administration or management also improves your prospects.
Office management positions are available online on various job boards and social media pages. Search for vacancies in different companies or recruitment platforms to increase your chances of landing a job. Alternatively, you can check out the Randstad job seeker page for administrative support jobs.
When you find an office manager position that matches your skills and qualifications, apply directly on the Randstad website. Register an account or log in to fill in the application details and send them to your potential employer.
Numerous vacancies are added to the Randstad job seeker page daily, and you should regularly check for a suitable position. Alternatively, you can register for our newsletter to receive updates when a new vacancy is posted.
An office manager's work is to monitor and coordinate activities in an office environment. Your duties include scheduling staff, recruitment and training, budgeting and meeting clients. You need to ensure all the resources in the company are working towards achieving the organizational goals.
An office manager doesn't need a bachelor's degree, but having a degree in management or business administration improves your job prospects. Some companies also need additional certifications that showcase their skills and competencies.
An office manager is also the office administrator since they are in charge of office activities and liaise between top-level management and employees.