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    • North York, Ontario
    • Contract
    Are you looking for a new job opportunity as a Customer Success Representative? Our client located in the North York area is looking to add to their team. This is an outstanding opportunity to work with our client who is a leader within their industry. If you have a keen eye for detail and your goal is to work with high quality products and team members then look no further. You will have the chance to collaborate with internal staff, drive sales efforts, and support various departments.This role focuses on the customer service aspect of the job - You will ensure that the customer has an excellent experience with the company a white glove service. You will be working closely with the customer and the Freight Team. Your job will revolve around handling any returns or Claims. You will work in conjunction with the suppliers and relay information to the customer on when products will be arriving.Customer ExcellencePAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)12 months contract with possibility of extensions/permanent roleCandidate Profile:1-3 years working in fast paced customer service environmentStrong interpersonal skills working with multiple departmentsPhone / Email / Fax skillsStrong communication skillsHas great attention to detail and is extremely organizedExperienced with MS Office SuiteCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsSkills for day 1:ProactivenessAttention to detailPunctualDisciplinedOrganizedMulti-Task & PrioritizeCustomer ServiceSalesForce (Asset)Use vonage telephoneUse of SAP (Asset) AdvantagesPAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)ResponsibilitiesCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsQualificationsPreviously working in a Customer Service role and eager to learnHigh School DiplomaSummaryThis is a great opportunity if you are looking to learn new skills, work with a dynamic team.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job opportunity as a Customer Success Representative? Our client located in the North York area is looking to add to their team. This is an outstanding opportunity to work with our client who is a leader within their industry. If you have a keen eye for detail and your goal is to work with high quality products and team members then look no further. You will have the chance to collaborate with internal staff, drive sales efforts, and support various departments.This role focuses on the customer service aspect of the job - You will ensure that the customer has an excellent experience with the company a white glove service. You will be working closely with the customer and the Freight Team. Your job will revolve around handling any returns or Claims. You will work in conjunction with the suppliers and relay information to the customer on when products will be arriving.Customer ExcellencePAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)12 months contract with possibility of extensions/permanent roleCandidate Profile:1-3 years working in fast paced customer service environmentStrong interpersonal skills working with multiple departmentsPhone / Email / Fax skillsStrong communication skillsHas great attention to detail and is extremely organizedExperienced with MS Office SuiteCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsSkills for day 1:ProactivenessAttention to detailPunctualDisciplinedOrganizedMulti-Task & PrioritizeCustomer ServiceSalesForce (Asset)Use vonage telephoneUse of SAP (Asset) AdvantagesPAY: $50,000- $54,000Start date: ASAPVacation: 2-3 weeksExperience: Seeking candidates with 1-3 years of experienceMonday - Friday 9-5 (flexible)ResponsibilitiesCandidate Responsibilities:Customer ServiceData EntryAssisting internal teams Processing returnsProduct KnowledgeWorking closely with all departmentsQualificationsPreviously working in a Customer Service role and eager to learnHigh School DiplomaSummaryThis is a great opportunity if you are looking to learn new skills, work with a dynamic team.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    HYBRID - WORK FROM HOME OPPORTUNITY!!!Are you a polished customer service order management professional with top-notch communication skills? Are you a team player who loves to problem-solve? Do you want to work for a leading Consumer Packaged Goods company in Mississauga?If the answer to any of the above is YES, we have the position for you!We’re looking for a Customer Service Rep for a well-established company, located in Mississauga. As a Customer Service Rep, you will work as part of a team overseeing the full order management cycle, from receiving orders to ensuring timely delivery. Serving the company’s clientele, you will play a key role in ensuring orders are processed smoothly and providing a superior customer experience. This is a hybrid work-from-home opportunity; which is 2 days of remote work and 3 days onsite in the Mississauga office.This is a 6-month assignment to start with a possibility to become permanent.Location: Mississauga (2 days remote and 3 days onsite)Pay: $20-21/hrHours: M-F, 8:30-5 pmAdvantagesWhat’s in it for YOU as a Customer Service Rep:- Amazing position with access to the transit - Work from home opportunity- Competitive weekly pay of 20-21/hr- 6 months contract starting immediately with a strong potential of extension- Day time work hours with great work-life balance- Benefits offered at a discount through Randstad- Working around 37.5 hours per week- Chance to be a part of a great team - Opportunity to expand your professional networkResponsibilitiesWhat YOU will be doing as a Customer Service Rep:- Process incoming customer purchase orders via phone, fax, and email; including order entry, order maintenance, credit and debit note processing- Place customer product orders using an ERP system while ensuring efficiency and high attention to detail.- Review and resolve issues related to pricing errors, discontinued items, below minimum quantities or below minimum order level.- Initiate contact with the customer to communicate and resolve any issues, respond to customer inquiries, and consistently provide excellent service.- Ensure Return Merchandise Authorizations (RMA) is issued in accordance with company policies.- Work closely with 3PL providers and logistics teams to effectively manage outbound orders. - Collaborate with cross-functional partners including Sales, Service, Marketing, Distribution, and Finance to resolve product quality issues in a timely and efficient manner.- Develop strong knowledge of Company products, policies, procedures, and systems.- Support Manager by generating reports on department metrics.- Make recommendations for improvement of existing processes.Qualifications- Minimum High School diploma- Minimum 2 years of experience in a customer service role- Able to read, write and speak fluently in English- Excellent oral and written communication skills- Strong analytical and problem-solving skills- Able to work independently, with a strong sense of organization and attention to detail- Committed to service excellence to ensure the best possible customer experience- Demonstrated ability to handle stress and resolve conflicts with diplomacy and tact- Working knowledge of MS Office suite- Knowledge of Oracle, SAP and other ERP systems is considered an assetSummaryHow to Apply?1. Send your resume to paul.mesiona@randstad.ca and pallavi.sunda@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to paul.mesiona@randsta.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstand.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    HYBRID - WORK FROM HOME OPPORTUNITY!!!Are you a polished customer service order management professional with top-notch communication skills? Are you a team player who loves to problem-solve? Do you want to work for a leading Consumer Packaged Goods company in Mississauga?If the answer to any of the above is YES, we have the position for you!We’re looking for a Customer Service Rep for a well-established company, located in Mississauga. As a Customer Service Rep, you will work as part of a team overseeing the full order management cycle, from receiving orders to ensuring timely delivery. Serving the company’s clientele, you will play a key role in ensuring orders are processed smoothly and providing a superior customer experience. This is a hybrid work-from-home opportunity; which is 2 days of remote work and 3 days onsite in the Mississauga office.This is a 6-month assignment to start with a possibility to become permanent.Location: Mississauga (2 days remote and 3 days onsite)Pay: $20-21/hrHours: M-F, 8:30-5 pmAdvantagesWhat’s in it for YOU as a Customer Service Rep:- Amazing position with access to the transit - Work from home opportunity- Competitive weekly pay of 20-21/hr- 6 months contract starting immediately with a strong potential of extension- Day time work hours with great work-life balance- Benefits offered at a discount through Randstad- Working around 37.5 hours per week- Chance to be a part of a great team - Opportunity to expand your professional networkResponsibilitiesWhat YOU will be doing as a Customer Service Rep:- Process incoming customer purchase orders via phone, fax, and email; including order entry, order maintenance, credit and debit note processing- Place customer product orders using an ERP system while ensuring efficiency and high attention to detail.- Review and resolve issues related to pricing errors, discontinued items, below minimum quantities or below minimum order level.- Initiate contact with the customer to communicate and resolve any issues, respond to customer inquiries, and consistently provide excellent service.- Ensure Return Merchandise Authorizations (RMA) is issued in accordance with company policies.- Work closely with 3PL providers and logistics teams to effectively manage outbound orders. - Collaborate with cross-functional partners including Sales, Service, Marketing, Distribution, and Finance to resolve product quality issues in a timely and efficient manner.- Develop strong knowledge of Company products, policies, procedures, and systems.- Support Manager by generating reports on department metrics.- Make recommendations for improvement of existing processes.Qualifications- Minimum High School diploma- Minimum 2 years of experience in a customer service role- Able to read, write and speak fluently in English- Excellent oral and written communication skills- Strong analytical and problem-solving skills- Able to work independently, with a strong sense of organization and attention to detail- Committed to service excellence to ensure the best possible customer experience- Demonstrated ability to handle stress and resolve conflicts with diplomacy and tact- Working knowledge of MS Office suite- Knowledge of Oracle, SAP and other ERP systems is considered an assetSummaryHow to Apply?1. Send your resume to paul.mesiona@randstad.ca and pallavi.sunda@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to paul.mesiona@randsta.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstand.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    We are looking for a Client Supply Chain Specialist for a 6 MONTH temporary opportunity in Mississauga. The ideal candidate will be responsible for providing exceptional customer service to internal and external customers, proactively addressing customer and service issues, and ensuring that all Customer orders are shipped complete, on time and within dedicated time commitments. Position: Client Supply Chain Specialist Employment Duration: 6 month contractSalary: $26/hrHours: Monday - Friday, 7:30am - 4:00pm Location: Mississauga, ON (Airport Rd. & Derry Rd E.)If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! AdvantagesAdvantages of the Client Supply Chain Specialist include:> Competitive Salary > Free Parking On-site / Transit Accessible> Great company culture> Constant support from colleagues and managementResponsibilities> Responsible for timely and accurate account and orders management for various assigned customers / clients via direct communication with the account’s buyers> Perform daily audit of open orders, including research and rescheduling of current open orders > Review orders for completeness and accuracy. > Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-dated cases, etc.)> Schedule dock appointments for customers and maintain appointments within scheduling application> Management of delivered orders through in-house Transportation Department> Coordinate with Manager, Client Supply Chain , Production Planner, Supply Chain Director, Warehouse Manager, to ensure that additional product requirements (promotion planned, new Distribution Centres or store, etc.) received from customer contacts are communicated and understood;> Directly responsible for determining whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory;> Confidently build strong customer relationships while supporting sales personnel in identifying customer order practices that are inconsistent with company’s service level agreement > Resolve issues & identify process improvements;> Manage the cost effective depletion of close dated/aged inventory and discontinued items at company owned bottling operations and at co-packer locations;> Confirm receipt of orders to customers> Maintain requirements in customer’s vendor sub-systems> Responsible for performing daily price match verification> Keeping records for auditing purposes> Creation and scheduling of interplant transfers to insure on time available inventory for orders;> Create associated documentation (i.e. Trade Sales and Export Sales).​​> Review of the reports to ensure that errors are corrected and customer files are updated to include new items and communicate data revisions;> Monitor reports of new product implementation to keep informed of pending new customers and/or production as needed.> Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner;> Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained> Ensure root cause accuracy and completeness of Supply Chain Key Performance Indicators;> Participate in team initiatives to further continuous improvement> Administrative tasks or other duties as assignedQualificationsWhat we are looking for an Client Supply Chain Specialist: > Bachelor’s degree preferred or 3 – 5 years work experience in a customer service environment> Consumer Packaged Goods Industry experience and knowledge is desirable> Six Sigma Process Improvement training/certification is an asset> Solid experience with SAP> Solid organization skills with ability to meet multiple deadlines> Strong skills in Excel, Outlook, and Microsoft Access> Seeks opportunity for continuous improvement & resilient> Ability to multitask in a fast pace environment & work well under pressure> Independent worker, self-directed and adaptable to change> Bilingual French/ English is an assetSummaryHow to Apply?1. Send your resume to shiela.perez@randstad.ca !2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a Client Supply Chain Specialist for a 6 MONTH temporary opportunity in Mississauga. The ideal candidate will be responsible for providing exceptional customer service to internal and external customers, proactively addressing customer and service issues, and ensuring that all Customer orders are shipped complete, on time and within dedicated time commitments. Position: Client Supply Chain Specialist Employment Duration: 6 month contractSalary: $26/hrHours: Monday - Friday, 7:30am - 4:00pm Location: Mississauga, ON (Airport Rd. & Derry Rd E.)If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! AdvantagesAdvantages of the Client Supply Chain Specialist include:> Competitive Salary > Free Parking On-site / Transit Accessible> Great company culture> Constant support from colleagues and managementResponsibilities> Responsible for timely and accurate account and orders management for various assigned customers / clients via direct communication with the account’s buyers> Perform daily audit of open orders, including research and rescheduling of current open orders > Review orders for completeness and accuracy. > Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-dated cases, etc.)> Schedule dock appointments for customers and maintain appointments within scheduling application> Management of delivered orders through in-house Transportation Department> Coordinate with Manager, Client Supply Chain , Production Planner, Supply Chain Director, Warehouse Manager, to ensure that additional product requirements (promotion planned, new Distribution Centres or store, etc.) received from customer contacts are communicated and understood;> Directly responsible for determining whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory;> Confidently build strong customer relationships while supporting sales personnel in identifying customer order practices that are inconsistent with company’s service level agreement > Resolve issues & identify process improvements;> Manage the cost effective depletion of close dated/aged inventory and discontinued items at company owned bottling operations and at co-packer locations;> Confirm receipt of orders to customers> Maintain requirements in customer’s vendor sub-systems> Responsible for performing daily price match verification> Keeping records for auditing purposes> Creation and scheduling of interplant transfers to insure on time available inventory for orders;> Create associated documentation (i.e. Trade Sales and Export Sales).​​> Review of the reports to ensure that errors are corrected and customer files are updated to include new items and communicate data revisions;> Monitor reports of new product implementation to keep informed of pending new customers and/or production as needed.> Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner;> Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained> Ensure root cause accuracy and completeness of Supply Chain Key Performance Indicators;> Participate in team initiatives to further continuous improvement> Administrative tasks or other duties as assignedQualificationsWhat we are looking for an Client Supply Chain Specialist: > Bachelor’s degree preferred or 3 – 5 years work experience in a customer service environment> Consumer Packaged Goods Industry experience and knowledge is desirable> Six Sigma Process Improvement training/certification is an asset> Solid experience with SAP> Solid organization skills with ability to meet multiple deadlines> Strong skills in Excel, Outlook, and Microsoft Access> Seeks opportunity for continuous improvement & resilient> Ability to multitask in a fast pace environment & work well under pressure> Independent worker, self-directed and adaptable to change> Bilingual French/ English is an assetSummaryHow to Apply?1. Send your resume to shiela.perez@randstad.ca !2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Richmond Hill, Ontario
    • Contract
    • $23.00 per hour
    Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (Leslie and Hwy 7)It is work from home for the time being Equipment is provided by the company Salary: $23/hour Advantages- Permanent opportunity - Full time hours- Richmond Hill Location - work from home for the time being - All equipment provided by the r)company - Competitive pay (23$ /hour)- Summer hours- Room for growth and development Responsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 2 years of customer service experience is a must - Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (Leslie and Hwy 7)It is work from home for the time being Equipment is provided by the company Salary: $23/hour Advantages- Permanent opportunity - Full time hours- Richmond Hill Location - work from home for the time being - All equipment provided by the r)company - Competitive pay (23$ /hour)- Summer hours- Room for growth and development Responsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 2 years of customer service experience is a must - Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint John, New Brunswick
    • Contract
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Oakville, Ontario
    • Contract
    Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.70/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.70/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Calgary, Alberta
    • Contract
    Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Calgary office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.71/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Calgary office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location12-month contractMonday to Friday8am to 5pm$17.71/hourStart Date: October 4th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $17.00 - $18.00 per hour
    You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: Boucherville (at the office)Hours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: Boucherville (at the office)Hours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint John, New Brunswick
    • Contract
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $17.00 - $18.00 per hour
    URGENT!!! Job starting October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    URGENT!!! Job starting October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    • $18.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: November 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: November 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint John, New Brunswick
    • Contract
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Fredericton, New Brunswick
    • Contract
    The next step in your career is calling. If you are bilingual in French and English, have an outgoing phone personality, and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and open to a fast-moving, dynamic work environment in Fredericton, New Brunswick, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. About this job•Work from home•Located in Fredericton, New Brunswick when offices reopen•Full time hours•Operating hours are Mon-Sat: 10am to 9pm, Sun/holidays: 10am to 6pmAdvantages- Work from home at the moment - Fredericton location- Use your customer service skills in a professional environment- Long term opportunity- $17.50/hour- Mon-Sat: 10am to 9pm, Sun/holidays: 10am to 6pm- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesWhat will the Bilingual Customer Service Representative role entail?In this call centre job, you’ll be supporting customers (retailers) with their orders and answering their inquiries. The role is located in Fredericton, New Brunswick. Your primary role will be to interact with customers.Some of your responsibilities will include:•Responding to customer inquiries via phone, email, chat and text•Answering customer questions about products and policies•Processing orders for customers•Providing professional support and ensuring customers have a fabulous experience•Keeping up-to-date with product offerings and customer expectations•Offering support to your team as neededQualificationsAre you the right fit?•Bilingual in French and English•You have excellent communication skills (written and verbal)•You’re a team player who thrives on a team •You have the flexibility to work on weekdays, evenings and weekends•You excel at multitasking and working in a fast-paced environment•You know Microsoft’s suite of products well•You’re a strong typist (50 WPM is preferred)SummaryDo you think you’d be a good fit for this call centre job? If you're interested in the Bilingual Customer Service Representative role in Fredericton, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    The next step in your career is calling. If you are bilingual in French and English, have an outgoing phone personality, and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and open to a fast-moving, dynamic work environment in Fredericton, New Brunswick, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. About this job•Work from home•Located in Fredericton, New Brunswick when offices reopen•Full time hours•Operating hours are Mon-Sat: 10am to 9pm, Sun/holidays: 10am to 6pmAdvantages- Work from home at the moment - Fredericton location- Use your customer service skills in a professional environment- Long term opportunity- $17.50/hour- Mon-Sat: 10am to 9pm, Sun/holidays: 10am to 6pm- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesWhat will the Bilingual Customer Service Representative role entail?In this call centre job, you’ll be supporting customers (retailers) with their orders and answering their inquiries. The role is located in Fredericton, New Brunswick. Your primary role will be to interact with customers.Some of your responsibilities will include:•Responding to customer inquiries via phone, email, chat and text•Answering customer questions about products and policies•Processing orders for customers•Providing professional support and ensuring customers have a fabulous experience•Keeping up-to-date with product offerings and customer expectations•Offering support to your team as neededQualificationsAre you the right fit?•Bilingual in French and English•You have excellent communication skills (written and verbal)•You’re a team player who thrives on a team •You have the flexibility to work on weekdays, evenings and weekends•You excel at multitasking and working in a fast-paced environment•You know Microsoft’s suite of products well•You’re a strong typist (50 WPM is preferred)SummaryDo you think you’d be a good fit for this call centre job? If you're interested in the Bilingual Customer Service Representative role in Fredericton, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    • $25.00 per hour
    Here, insurance is not about things. It’s about people. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in. As Canada’s largest provider of property and casualty insurance, we’re not only leading our industry, but we’re redefining what it means to work for it. As a recognized top employer, we’re committed to living our values and supporting our dedicated people who bring their best to work each day because they know their work matters. Full product training will be provided to the successful candidate, along with all internal operating procedures and protocols. This is a great opportunity to get your foot in the door with one of Canada's leading Insurance corporations!This is a one year contract position with a potential for extension of consideration for a permanent role. Advantages* 100% REMOTE OPPORTUNITY! Until January 2022 where 40% of your time may be in office.* Very competitive Salary of $25/hr, paid weekly•Exceptional career development, including virtual classroom style learning, on the job coaching and mentoring as well as self-study. We pay for approved courses to help you with your career development.•An award-winning, inspiring workplace that supports its people and recognizes great work (Canada’s Top 100 Employers, Aon Platinum Best Employers, LinkedIn Top Company, Glassdoor Best Place to Work & Top CEO, Indeed Top-Rated Workplaces)•Stimulating, challenging projects and development opportunities to help you grow your skills and career•Flexibility in how and where you work•A comprehensive financial rewards program that recognizes your successResponsibilitiesAs a Telephone Adjuster I, your work will have a big impact as you’d be responsible for the investigation and settlement of routine and moderately complex automobile physical damage claims, while providing quality service and ensure prompt and equitable settlement of claims in line with corporate policies and standards. You will be part of a highly collaborative Claims Unit and play an instrumental role in growing the Claims Lines of business using your expertise and unparalleled customer service. Here are a few ways you'll make a difference:•Build rapport with our customers while you guide them through the claims process every step of the way.•Analyze the details of the claim to determine liability and applicable coverages.•Make contact with witnesses and third-party insurers to confirm details of the accident.•Review assessment of the damages monitor the repairs or negotiate settlements of Total Losses.•Provide quality service to external or internal customers•Answer queries relating to investigations and the claims process•Ensure timely follow up with customers on the status of their claimQualifications•Completion of High School diploma is required•University degree or College diploma is preferred•Bilingualism (French/English) is a definite asset•Previous Claims adjusting experience preferred•High level of performance in the handling of new claim calls and inquiry calls in the Customer Service Centre•Strong ability to multitask and work in a fast-paced environment•Excellent problem solving and critical thinking skills•Client driven with excellent communication skills•Ongoing commitment to self-development•Eager to take responsibility for your and our success•Willing to pursue your Chartered Insurance Professional (CIP) designationSummaryBefore receiving a job offer, you may be asked to consent to a background check if it’s a requirement for the role. This may include: verifying work references, validating education and credentials, employment verification, identity checks, reviewing credit reports, as well as criminal and driving record checks.If this sounds like you, click APPLY today! Or email your recent resume to julie.roberts@randstad.ca with subject line "Telephone Claims Adjuster" and a brief synopsis of why you're interested.We thank you in advance for your application, however due to a large volume of applications, only shortlisted candidates will be contacted for interviews.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Here, insurance is not about things. It’s about people. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in. As Canada’s largest provider of property and casualty insurance, we’re not only leading our industry, but we’re redefining what it means to work for it. As a recognized top employer, we’re committed to living our values and supporting our dedicated people who bring their best to work each day because they know their work matters. Full product training will be provided to the successful candidate, along with all internal operating procedures and protocols. This is a great opportunity to get your foot in the door with one of Canada's leading Insurance corporations!This is a one year contract position with a potential for extension of consideration for a permanent role. Advantages* 100% REMOTE OPPORTUNITY! Until January 2022 where 40% of your time may be in office.* Very competitive Salary of $25/hr, paid weekly•Exceptional career development, including virtual classroom style learning, on the job coaching and mentoring as well as self-study. We pay for approved courses to help you with your career development.•An award-winning, inspiring workplace that supports its people and recognizes great work (Canada’s Top 100 Employers, Aon Platinum Best Employers, LinkedIn Top Company, Glassdoor Best Place to Work & Top CEO, Indeed Top-Rated Workplaces)•Stimulating, challenging projects and development opportunities to help you grow your skills and career•Flexibility in how and where you work•A comprehensive financial rewards program that recognizes your successResponsibilitiesAs a Telephone Adjuster I, your work will have a big impact as you’d be responsible for the investigation and settlement of routine and moderately complex automobile physical damage claims, while providing quality service and ensure prompt and equitable settlement of claims in line with corporate policies and standards. You will be part of a highly collaborative Claims Unit and play an instrumental role in growing the Claims Lines of business using your expertise and unparalleled customer service. Here are a few ways you'll make a difference:•Build rapport with our customers while you guide them through the claims process every step of the way.•Analyze the details of the claim to determine liability and applicable coverages.•Make contact with witnesses and third-party insurers to confirm details of the accident.•Review assessment of the damages monitor the repairs or negotiate settlements of Total Losses.•Provide quality service to external or internal customers•Answer queries relating to investigations and the claims process•Ensure timely follow up with customers on the status of their claimQualifications•Completion of High School diploma is required•University degree or College diploma is preferred•Bilingualism (French/English) is a definite asset•Previous Claims adjusting experience preferred•High level of performance in the handling of new claim calls and inquiry calls in the Customer Service Centre•Strong ability to multitask and work in a fast-paced environment•Excellent problem solving and critical thinking skills•Client driven with excellent communication skills•Ongoing commitment to self-development•Eager to take responsibility for your and our success•Willing to pursue your Chartered Insurance Professional (CIP) designationSummaryBefore receiving a job offer, you may be asked to consent to a background check if it’s a requirement for the role. This may include: verifying work references, validating education and credentials, employment verification, identity checks, reviewing credit reports, as well as criminal and driving record checks.If this sounds like you, click APPLY today! Or email your recent resume to julie.roberts@randstad.ca with subject line "Telephone Claims Adjuster" and a brief synopsis of why you're interested.We thank you in advance for your application, however due to a large volume of applications, only shortlisted candidates will be contacted for interviews.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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