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      • Vancouver, British Columbia
      • Contract
      Are you an experienced Digital Product Owner in search of your next contract opportunity? Our high-profile client is seeking to hire a Digital Product Owner to join their talented team on a 6-month contract with a strong probability of extension. Apply to this amazing Digital Product Owner opportunity today!AdvantagesWhat’s in it for you!As a Digital Product Owner with our client, you’ll receive:- Highly competitive market hourly rates- A 6-month contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?- Act as owner/champion for one or more products or services.- Select, adopt and adapt appropriate product development methods, tools, and techniques- Prioritises product requirements and own the product backlog.- Coordinates trials and product launches- Working with markets’ business stakeholders to understand market-specific requirements and priorities.- Understanding of features road map from global product owners.- Translate markets business requirements into prioritized backlog items.- Working with colleagues and cross-functional teams to produce and own business user requirements, functional specifications and business cases.- Performing in-depth analysis to deliver an enhanced Digital Channel experience- Producing clear, high-quality documentation for scrum teams, business and market stakeholders across all regions for various programmes of work- Validating and prioritizing requirements using research and customer insight to underpin the data input into the Business Case- Supporting the delivery production line (development, integration, testing and implementation) ensuring that digital deliverables meet business requirements and are fit for purpose to release to customers- Adhering to the User-Centred Design processes, working to agreed sprint and release plans- Contributing to delivering flagship Global Transformation Programmes specifically for the Digital channel and aligning to the company's strategy to be the World’s Leading International Bank.QualificationsQualifications- Experience as a Business Analyst within a digital or financial services organization- Solid experience of working in a Scaled Agile/Agile, process improvement, and LEAN thinking environment- Experience with the range of product development and deployment activities including identifying opportunities, product discovery, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post-launch performance measurement and management.- Experience with JIRA, Confluence, APIs, AEM- Subject Matter Expertise of online and mobile channels, including technical, marketplace and customer considerations- Digital product management experience is strongly preferredSummarySUMMARYIf you are a Digital Product Owner and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Keith Byrne with your resume at:keith.byrne@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an experienced Digital Product Owner in search of your next contract opportunity? Our high-profile client is seeking to hire a Digital Product Owner to join their talented team on a 6-month contract with a strong probability of extension. Apply to this amazing Digital Product Owner opportunity today!AdvantagesWhat’s in it for you!As a Digital Product Owner with our client, you’ll receive:- Highly competitive market hourly rates- A 6-month contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?- Act as owner/champion for one or more products or services.- Select, adopt and adapt appropriate product development methods, tools, and techniques- Prioritises product requirements and own the product backlog.- Coordinates trials and product launches- Working with markets’ business stakeholders to understand market-specific requirements and priorities.- Understanding of features road map from global product owners.- Translate markets business requirements into prioritized backlog items.- Working with colleagues and cross-functional teams to produce and own business user requirements, functional specifications and business cases.- Performing in-depth analysis to deliver an enhanced Digital Channel experience- Producing clear, high-quality documentation for scrum teams, business and market stakeholders across all regions for various programmes of work- Validating and prioritizing requirements using research and customer insight to underpin the data input into the Business Case- Supporting the delivery production line (development, integration, testing and implementation) ensuring that digital deliverables meet business requirements and are fit for purpose to release to customers- Adhering to the User-Centred Design processes, working to agreed sprint and release plans- Contributing to delivering flagship Global Transformation Programmes specifically for the Digital channel and aligning to the company's strategy to be the World’s Leading International Bank.QualificationsQualifications- Experience as a Business Analyst within a digital or financial services organization- Solid experience of working in a Scaled Agile/Agile, process improvement, and LEAN thinking environment- Experience with the range of product development and deployment activities including identifying opportunities, product discovery, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post-launch performance measurement and management.- Experience with JIRA, Confluence, APIs, AEM- Subject Matter Expertise of online and mobile channels, including technical, marketplace and customer considerations- Digital product management experience is strongly preferredSummarySUMMARYIf you are a Digital Product Owner and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Keith Byrne with your resume at:keith.byrne@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a Product Owner, you act as the owner of a cybersecurity perimeter in the context of Agile (Scrum) projects. You develop and control the vision of your cybersecurity perimeter, enforce and evolve the roadmap. You ensure that the delivered initiatives meet both the needs and security requirements to protect our member's and customers' information.In order to successfully deliver cybersecurity initiatives, you are supported by a multidisciplinary team dedicated to your scope. Role and Responsibilities:   - Act as the lead on projects, mandates, and development activities specific to your area of expertise and whose scope and impacts are major for the company and whose scope may be at the Mouvement level- Advice and support your clients and partners in the positioning, planning, development, implementation, and follow-up of various strategic projects and mandates under your responsibility- Ensure the development and evolution of policies, standards, models, and programs in support of your unit's strategic projects and mandates- Identify and analyze issues. Raise major issues. Establish diagnoses and make recommendations to the appropriate authorities- Represent your unit on various committees made up of members of senior management and with the authorities- Represent, negotiate and engage Desjardins in agreements with external partners and organizations.Additional responsibilities: - Be the guardian of the product vision.- Determine priorities/objectives to maximize the business value delivered.- Responsible for the definition of the product roadmap and its maintenance.- Lead a multi-disciplinary team from ideation to completion by enforcing the roadmap of its security perimeter.- Assume decision-making authority with respect to the product roadmap.- Respond quickly to questions raised by the team.- Ensure clarity, transparency, and dissemination of the product roadmap to all stakeholders.- Ensure that the solution is aligned with the security needs security requirements.- Approve the delivered solution.- Regularly perform appropriate monitoring with respect to his/her domain.- Actively participate in the agile ceremonies required to complete the projects.- Develop indicators and monitoring methods for the performance of the scope under his responsibility.- Coaching of internal resources. Desired technical skills:   - Having knowledge in the following areas of expertise sought: Endpoint Protection (desktops and servers) and Cloud Security. - Experience in an agile environment and/or in a Product Owner role - Experience negotiating with vendors. - Minimum of 5 years of relevant experience in the cybersecurity field; - Knowledge of Office 365 security tools (e.g. Office Compliance & Security, MCAS, etc.).- Knowledge of database hardening and databases in general.- Knowledge of different operating systems: Windows Server, Linux, AIX, SUN- Knowledge of server hardening techniques.- Knowledge of third-party server services.- Knowledge of micro-segmentation in virtual environments.- Knowledge of Citrix, VMware, and Azure. - Familiarity with security concepts (security and orchestration events). - Knowledge of File Integrity Monitoring (FIM) concepts. - Knowledge of the Jira tool for managing and tracking stories and backlog. - Experience in infrastructure design or implementation;- Experience in writing technical documentation- Generic infrastructure knowledge: Proxy, Firewall, Active Directory, DNS, Telecommunication (network interconnection) - Understanding of global security concepts as a cross-functional capability: Identity Management, Access Management, Data Management, Logging, Automation, and Monitoring.- Intermediate-level English language skills, both oral and written.    Desired behavior and skills :  - Cooperate- Customer-oriented - Be action-oriented- Stimulate innovation- Strategic thinking- Master interpersonal relations- Communicate effectively- Ability to listen - Excellent ability to synthesize- Ability to define priorities- Political acumen- Ability to negotiate- Coaching skillsAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a Product Owner, you act as the owner of a cybersecurity perimeter in the context of Agile (Scrum) projects. You develop and control the vision of your cybersecurity perimeter, enforce and evolve the roadmap. You ensure that the delivered initiatives meet both the needs and security requirements to protect our member's and customers' information.In order to successfully deliver cybersecurity initiatives, you are supported by a multidisciplinary team dedicated to your scope. Role and Responsibilities:   - Act as the lead on projects, mandates, and development activities specific to your area of expertise and whose scope and impacts are major for the company and whose scope may be at the Mouvement level- Advice and support your clients and partners in the positioning, planning, development, implementation, and follow-up of various strategic projects and mandates under your responsibility- Ensure the development and evolution of policies, standards, models, and programs in support of your unit's strategic projects and mandates- Identify and analyze issues. Raise major issues. Establish diagnoses and make recommendations to the appropriate authorities- Represent your unit on various committees made up of members of senior management and with the authorities- Represent, negotiate and engage Desjardins in agreements with external partners and organizations.Additional responsibilities: - Be the guardian of the product vision.- Determine priorities/objectives to maximize the business value delivered.- Responsible for the definition of the product roadmap and its maintenance.- Lead a multi-disciplinary team from ideation to completion by enforcing the roadmap of its security perimeter.- Assume decision-making authority with respect to the product roadmap.- Respond quickly to questions raised by the team.- Ensure clarity, transparency, and dissemination of the product roadmap to all stakeholders.- Ensure that the solution is aligned with the security needs security requirements.- Approve the delivered solution.- Regularly perform appropriate monitoring with respect to his/her domain.- Actively participate in the agile ceremonies required to complete the projects.- Develop indicators and monitoring methods for the performance of the scope under his responsibility.- Coaching of internal resources. Desired technical skills:   - Having knowledge in the following areas of expertise sought: Endpoint Protection (desktops and servers) and Cloud Security. - Experience in an agile environment and/or in a Product Owner role - Experience negotiating with vendors. - Minimum of 5 years of relevant experience in the cybersecurity field; - Knowledge of Office 365 security tools (e.g. Office Compliance & Security, MCAS, etc.).- Knowledge of database hardening and databases in general.- Knowledge of different operating systems: Windows Server, Linux, AIX, SUN- Knowledge of server hardening techniques.- Knowledge of third-party server services.- Knowledge of micro-segmentation in virtual environments.- Knowledge of Citrix, VMware, and Azure. - Familiarity with security concepts (security and orchestration events). - Knowledge of File Integrity Monitoring (FIM) concepts. - Knowledge of the Jira tool for managing and tracking stories and backlog. - Experience in infrastructure design or implementation;- Experience in writing technical documentation- Generic infrastructure knowledge: Proxy, Firewall, Active Directory, DNS, Telecommunication (network interconnection) - Understanding of global security concepts as a cross-functional capability: Identity Management, Access Management, Data Management, Logging, Automation, and Monitoring.- Intermediate-level English language skills, both oral and written.    Desired behavior and skills :  - Cooperate- Customer-oriented - Be action-oriented- Stimulate innovation- Strategic thinking- Master interpersonal relations- Communicate effectively- Ability to listen - Excellent ability to synthesize- Ability to define priorities- Political acumen- Ability to negotiate- Coaching skillsAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      The main mandate of the candidate will be to ensure that the lines of business are always adequately prepared, in advance, for the implementation of the new regulatory requirements governing the activities of Individuals and Businesses. To accomplish this, the candidate will oversee the end-to-end delivery of regulatory initiatives.Your main challenges: Acquire an in-depth understanding of regulatory changes and assess the impact on the activities of Individuals and Companies Act as Product Owner, guardian of customer experience and business value, in multidisciplinary teams on its projects, which includes: Build and manage the backlog made up of user stories. Prioritize activities according to the effective dates of requirements and user needs, while taking into consideration IT constraints, external partners, and change management. Communicate the MVP (minimal viable product) to the project teams. Demonstrate leadership by aligning multiple stakeholders around the vision and delivery strategy of its projects. Guide the development of the project by articulating a target business vision and priority activities allowing the integration of new regulatory requirements. Maintain an understanding of the relevant financial regulatory environment (FCAC, OSFI, FINTRAC, etc.) Be proactive in problem solving Present periodic updates and recommendations Establish and maintain strong and cooperative relationships between all relevant partners in the Personal and Commercial sector who participate in the implementation of its initiatives, be a facilitator in a culture of accountability. Maintain an up-to-date in-depth knowledge of existing products and the Personal and Business ecosystem Ensure linkage with the other lines of business of the BankAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The main mandate of the candidate will be to ensure that the lines of business are always adequately prepared, in advance, for the implementation of the new regulatory requirements governing the activities of Individuals and Businesses. To accomplish this, the candidate will oversee the end-to-end delivery of regulatory initiatives.Your main challenges: Acquire an in-depth understanding of regulatory changes and assess the impact on the activities of Individuals and Companies Act as Product Owner, guardian of customer experience and business value, in multidisciplinary teams on its projects, which includes: Build and manage the backlog made up of user stories. Prioritize activities according to the effective dates of requirements and user needs, while taking into consideration IT constraints, external partners, and change management. Communicate the MVP (minimal viable product) to the project teams. Demonstrate leadership by aligning multiple stakeholders around the vision and delivery strategy of its projects. Guide the development of the project by articulating a target business vision and priority activities allowing the integration of new regulatory requirements. Maintain an understanding of the relevant financial regulatory environment (FCAC, OSFI, FINTRAC, etc.) Be proactive in problem solving Present periodic updates and recommendations Establish and maintain strong and cooperative relationships between all relevant partners in the Personal and Commercial sector who participate in the implementation of its initiatives, be a facilitator in a culture of accountability. Maintain an up-to-date in-depth knowledge of existing products and the Personal and Business ecosystem Ensure linkage with the other lines of business of the BankAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      Our client is currently looking for a Functional/business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningAdvantagesGreat work environmentWork from homeCreative teamDigital projectsInnovative projects Responsibilities- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesQualifications- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningSummaryOur client is currently looking for a Functional/business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is currently looking for a Functional/business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningAdvantagesGreat work environmentWork from homeCreative teamDigital projectsInnovative projects Responsibilities- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesQualifications- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningSummaryOur client is currently looking for a Functional/business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Customer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)AdvantagesCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)ResponsibilitiesCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)QualificationsCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)SummaryCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)AdvantagesCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)ResponsibilitiesCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)QualificationsCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)SummaryCustomer Experience and Innovation REMOTE x 4 various levelsContract: 6 months durationLocation: 100% RemoteTime Zone: CSTInterview style: 1-2 internal video interviewsExpected Start Date: 31-Jan-22  JOB DESCRIPTION:Role Overview & Required Skills: The candidate needs to understand the importance of customer-centricity and have exposure to participatory design processes. We are ideally looking for someoneexperienced in supporting and conducting primary research interviews and synthesizing inputs. Theyshould also have an understanding of customer journeys and the approach for identifying pain pointsand opportunities. Healthcare experience is an absolute must, ideally working with a provider.As an Associate, Customer Experience & Innovation (CXI) Consulting, you will sell, shape and supportdigital business transformation (DBT), or service and product strategy engagements that lead toinnovative and connected offerings for our clients and their customers. This role will participate in allphases of strategy, either for an enterprise or specific to a product or service.Your Impact: Articulate and frame a client’s customer and business problems, and the mutual value ofrecommendations, initiatives, solutions and phases of a strategic roadmap Participate in all phases of strategy from context framing to value proposition development, thedefinition of roadmaps and design, and ongoing consultation Bridge strategy concepts to designed products and services by leveraging our capabilities inproduct innovation, service design thinking, and customer research Collaborate with clients and internal partners to generate strategies and value propositions thatutilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc.– to compliment traditional modes of service Synthesize information quickly, and apply this deftly through a combination of foresight,experience, and agility Facilitate meetings and workshops with sensitivity to client and team needs Demonstrate the traceability and clear shaping of research, data, and observations intoactionable insights, implications, and initiatives for our clients Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategywith clients and internal teams As part of career growth, contribute to thought leadership internally in the form of practicedevelopment with the global Strategy & Consulting capability group; participate in thedevelopment and ongoing improvement of industry propositions and capability services throughpresentations and publishingSkills & Experience: Experience working with globally recognized and clients across different categories, or notable,exceptional work with mid-sized organizations Working knowledge of a range of customer experience strategy approaches, e.g. customerresearch and modeling, service design, new product innovation and value propositiondevelopment, prioritization methods, business case development, road-mapping, etc. Proficiency in “experience modeling” techniques and/or service design; mapping thecustomer experience across their end-to-end journey and identifying critical momentsthat drive value to both the customer and the business Experience bridging “digital” and non-digital products and services Supported diverse project/product teams (or tracks within teams) in dynamic and fast-pacedand globally diverse environments Thriving in collaboration with global multi-disciplinary team including experience strategists,design, engineers, product managers and clients Attention to detail and ability to partner with clients and internal teams Clear articulation through exceptional oral and written communication skills; strong presenterand great listener Willingness to contribute to new business development and revenue generation A self-starter with an entrepreneurial spirit Ability to travel (50%)Set Yourself Apart With:  Understanding of Agile approaches and tools Experience managing tracks of work within a larger project Differentiated experience in a service-based industry (retail, financial services, healthcare,insurance, etc.)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Our Client in the Ontario Public Sector is looking for a Senior QA Specialist on a 12 month with strong automation testing, specifically using HP ALM. Responsibilities:Coordinate and oversee all aspects of QA/ testing and reconciliation to ensure effective and timely completion of all required QA/testing:Use of a variety of automated testing tools including HP product suite, Microfocus product suite and selenium.Use of performance testing tools including HP product suite and Microfocus product suite and carry out analysis of the resultsReview and recommend best practices for data testing and reconciliationPropose processes and templatesDevelop QA/test plan, test cases, test scriptsPrepare test dataProvide coaching and mentoring to Ministry staffDemonstrate and perform as a team member collaborating within QA team and other teamsExecute tests according to planVerification of test resultsResponsible for problem identification, updating defect reports, testing and regression testingDocument and analyse test results and provide feedback to Ministry staffRun regularly scheduled status and problem management meetingsCoordinate migration of test fixes and regression testing activities and resultsCoordinate during set-up of test environmentCoordinate Change Management processesTest summary and status reportsAdvantagesWork from homeLong Term ContractWorking in the public SectorRole will extend. ResponsibilitiesResponsibilities:Coordinate and oversee all aspects of QA/ testing and reconciliation to ensure effective and timely completion of all required QA/testing:Use of a variety of automated testing tools including HP product suite, Microfocus product suite and selenium.Use of performance testing tools including HP product suite and Microfocus product suite and carry out analysis of the resultsReview and recommend best practices for data testing and reconciliationPropose processes and templatesDevelop QA/test plan, test cases, test scriptsPrepare test dataProvide coaching and mentoring to Ministry staffDemonstrate and perform as a team member collaborating within QA team and other teamsExecute tests according to planVerification of test resultsResponsible for problem identification, updating defect reports, testing and regression testingDocument and analyse test results and provide feedback to Ministry staffRun regularly scheduled status and problem management meetingsCoordinate migration of test fixes and regression testing activities and resultsCoordinate during set-up of test environmentCoordinate Change Management processesTest summary and status reportsQualificationsProven experience in leading and executing testing related activities and data reconciliation activities for large complex business critical business systemsExperience in developing automation test plans, test cases, automation test scripts and expected test results for complex business systemsExperience in developing and executing automated test and performance test scenarios for large complex systems. This includes analysis on test resultsExperience in setting up test strategies for complex business systems involving data, rules and images which undergo a very high rate of change annuallyExperience in data analysis, cleansing, conversion and reconciliation on large complex systemsExcellent coordination and organization skills to manage all QA activities in a tight timeline with conflicting prioritiesSummaryCollaborate with Application Development team and other cross functional teams to solve project and customer issuesEnsure compliance with government software development standards, including SDLC and PMLCComplete work and achieve milestones within the assigned deadlines;Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as they become aware of themSubmit deliverables for the Cluster/Ministry approval as they are completed Comply with theOntario Government and the Cluster/Ministry security procedures and practicesSkillsExperience and Skill Set RequirementsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Client in the Ontario Public Sector is looking for a Senior QA Specialist on a 12 month with strong automation testing, specifically using HP ALM. Responsibilities:Coordinate and oversee all aspects of QA/ testing and reconciliation to ensure effective and timely completion of all required QA/testing:Use of a variety of automated testing tools including HP product suite, Microfocus product suite and selenium.Use of performance testing tools including HP product suite and Microfocus product suite and carry out analysis of the resultsReview and recommend best practices for data testing and reconciliationPropose processes and templatesDevelop QA/test plan, test cases, test scriptsPrepare test dataProvide coaching and mentoring to Ministry staffDemonstrate and perform as a team member collaborating within QA team and other teamsExecute tests according to planVerification of test resultsResponsible for problem identification, updating defect reports, testing and regression testingDocument and analyse test results and provide feedback to Ministry staffRun regularly scheduled status and problem management meetingsCoordinate migration of test fixes and regression testing activities and resultsCoordinate during set-up of test environmentCoordinate Change Management processesTest summary and status reportsAdvantagesWork from homeLong Term ContractWorking in the public SectorRole will extend. ResponsibilitiesResponsibilities:Coordinate and oversee all aspects of QA/ testing and reconciliation to ensure effective and timely completion of all required QA/testing:Use of a variety of automated testing tools including HP product suite, Microfocus product suite and selenium.Use of performance testing tools including HP product suite and Microfocus product suite and carry out analysis of the resultsReview and recommend best practices for data testing and reconciliationPropose processes and templatesDevelop QA/test plan, test cases, test scriptsPrepare test dataProvide coaching and mentoring to Ministry staffDemonstrate and perform as a team member collaborating within QA team and other teamsExecute tests according to planVerification of test resultsResponsible for problem identification, updating defect reports, testing and regression testingDocument and analyse test results and provide feedback to Ministry staffRun regularly scheduled status and problem management meetingsCoordinate migration of test fixes and regression testing activities and resultsCoordinate during set-up of test environmentCoordinate Change Management processesTest summary and status reportsQualificationsProven experience in leading and executing testing related activities and data reconciliation activities for large complex business critical business systemsExperience in developing automation test plans, test cases, automation test scripts and expected test results for complex business systemsExperience in developing and executing automated test and performance test scenarios for large complex systems. This includes analysis on test resultsExperience in setting up test strategies for complex business systems involving data, rules and images which undergo a very high rate of change annuallyExperience in data analysis, cleansing, conversion and reconciliation on large complex systemsExcellent coordination and organization skills to manage all QA activities in a tight timeline with conflicting prioritiesSummaryCollaborate with Application Development team and other cross functional teams to solve project and customer issuesEnsure compliance with government software development standards, including SDLC and PMLCComplete work and achieve milestones within the assigned deadlines;Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as they become aware of themSubmit deliverables for the Cluster/Ministry approval as they are completed Comply with theOntario Government and the Cluster/Ministry security procedures and practicesSkillsExperience and Skill Set RequirementsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Richmond, British Columbia
      • Contract
      Are you a Business Analyst who specializes in the public sector? We are hiring for a 12-month contract with our high- profile client in Greater Vancouver! If you thrive in enterprise environments and are driven by working with top talent, this is a great opportunity for you. This contract is located in the Greater Vancouver area, and allows a remote working environment for local candidates.AdvantagesWhat’s in it for you!•Remote interview and work environment•Long term contract engagement with likelihood of extensions•Competitive market wages•Working with one of Canada’s top employersResponsibilitiesWhat will you do?•Transposing business requirements and nonfunctional requirements into unambiguous user stories and acceptance criteria.•Clarifying open questions and details before and during iteration planning by updating artifacts and tracking changes.•Validating the requirements to ensure they meet the desired outcome/benefit.•Applying knowledge of agile and scrum to help teams continuously improve processes and automation for continuous deployment.•Creating options, through team collaboration, to remove impediments that may be blocking the teams’ progress.•Performing user research, analyze user needs and align with desired business outcomes.•Creating personas, journey maps, wireframes, storyboards, user flows, process flows, site maps, prototypes, and mockups.•Executing all visual design stages from concept to final hand-off.•Ensuring DevOps team quality assurance by maintaining traceability of requirements.•Creating, managing and presenting non-functional artifacts through the iterative and collaborative process.•Participating in estimating for the backlog.•Understanding DevOps team capacity to influence commitments based on knowledge of team velocity.•Driving adoption of integral DevOps practices including continuous integration / continuous deployment, automated testing and test-driven development.•Participating in team effort activities as needed such as: backlog grooming, sprint planning and team retrospectives. This includes working with the Scrum Master, Product Owner, the DevOps team, and the community of engineers.•Providing feedback on overall platform improvements.•Cross-training with other specialists, and coaching team members and other employees to enable team members to help each other meet their team commitments.•Providing business users with ad hoc training.•Using design thinking principles and/or user research methodologies.•Acting as a core member of the DevOps Team and key contributor and subject matter expert.•Participating in DevOps Scrums and retrospectives•Identifying and implementing opportunities for improvement in the area of process, technology and people.Qualifications•University degree in Computer Science or Business Administration or STEM (Science, Technology, Engineering, Math)•5+ years working experience as a Business Analyst, which includes 1 year direct hands-on experience in the agile practice.•An equivalent combination of education and experience may be considered.•Preferred Product Owner certification as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Manager / Product Owner (PMPO), IEEE Computer Society Scrum Product Owner Certification, Agile Certified Professional (ACP) or similar.•Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or willingness to take the course and obtain certification within 2 months from commencement of workSummaryIf you are a Business Analyst and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Christine Stacey with your resume at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Business Analyst who specializes in the public sector? We are hiring for a 12-month contract with our high- profile client in Greater Vancouver! If you thrive in enterprise environments and are driven by working with top talent, this is a great opportunity for you. This contract is located in the Greater Vancouver area, and allows a remote working environment for local candidates.AdvantagesWhat’s in it for you!•Remote interview and work environment•Long term contract engagement with likelihood of extensions•Competitive market wages•Working with one of Canada’s top employersResponsibilitiesWhat will you do?•Transposing business requirements and nonfunctional requirements into unambiguous user stories and acceptance criteria.•Clarifying open questions and details before and during iteration planning by updating artifacts and tracking changes.•Validating the requirements to ensure they meet the desired outcome/benefit.•Applying knowledge of agile and scrum to help teams continuously improve processes and automation for continuous deployment.•Creating options, through team collaboration, to remove impediments that may be blocking the teams’ progress.•Performing user research, analyze user needs and align with desired business outcomes.•Creating personas, journey maps, wireframes, storyboards, user flows, process flows, site maps, prototypes, and mockups.•Executing all visual design stages from concept to final hand-off.•Ensuring DevOps team quality assurance by maintaining traceability of requirements.•Creating, managing and presenting non-functional artifacts through the iterative and collaborative process.•Participating in estimating for the backlog.•Understanding DevOps team capacity to influence commitments based on knowledge of team velocity.•Driving adoption of integral DevOps practices including continuous integration / continuous deployment, automated testing and test-driven development.•Participating in team effort activities as needed such as: backlog grooming, sprint planning and team retrospectives. This includes working with the Scrum Master, Product Owner, the DevOps team, and the community of engineers.•Providing feedback on overall platform improvements.•Cross-training with other specialists, and coaching team members and other employees to enable team members to help each other meet their team commitments.•Providing business users with ad hoc training.•Using design thinking principles and/or user research methodologies.•Acting as a core member of the DevOps Team and key contributor and subject matter expert.•Participating in DevOps Scrums and retrospectives•Identifying and implementing opportunities for improvement in the area of process, technology and people.Qualifications•University degree in Computer Science or Business Administration or STEM (Science, Technology, Engineering, Math)•5+ years working experience as a Business Analyst, which includes 1 year direct hands-on experience in the agile practice.•An equivalent combination of education and experience may be considered.•Preferred Product Owner certification as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Manager / Product Owner (PMPO), IEEE Computer Society Scrum Product Owner Certification, Agile Certified Professional (ACP) or similar.•Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or willingness to take the course and obtain certification within 2 months from commencement of workSummaryIf you are a Business Analyst and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Christine Stacey with your resume at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Richmond, British Columbia
      • Contract
      Are you a Senior Business Engineer looking for your next long-term contract engagement? We are hiring for a 12-month contract in the Greater Vancouver area with a high likelihood of extensions. If you have been working in large scale enterprise environments for 8 years of your career and enjoy working on a team that supports continuous improvement, this is the role for you!AdvantagesWhat’s in it for you:As the Senior Business Engineer you will;•Work with one of BC’s top employers•Long term contract engagement with a high likelihood of extension•Remote interview and working conditionsResponsibilities•Transposing business requirements and non-functional requirements into unambiguous user stories and acceptance criteria.•Clarifying open questions and details before and during iteration planning by updating artifacts and tracking changes.•Validating the requirements to ensure they meet the desired outcome/benefit.•Designing information systems to deliver the strategy and business value based on strategic business acumen•Applying knowledge of agile and scrum to help teams continuously improve processes and automation for continuous deployment.•Creating options through team collaboration to remove impediments that may be blocking the teams’ progress.•Creating, managing and presenting non-functional artifacts through the iterative and collaborative process.•Participating in providing estimates for the backlog.•Understanding DevOps team capacity to influence commitments based on knowledge of team velocity.•Driving adoption of integral DevOps practices including continuous integration/continuous deployment, automated testing and test driven development.•Performing user research, analyzes user needs and aligns with desired business outcomes.•Creating personas, journey maps, wireframes, storyboards, user flows, process flows, site maps, prototypes, and mockups.•Executing all visual design stages from concept to final hand-off•Collaborating with DevOps pod members, stakeholders to identify opportunities for integrated user experiences.•Ensuring DevOps team quality assurance by maintaining traceability of requirements.•Participating in team and effort activities as needed such as: backlog grooming, sprint planning and team retrospectives. This includes working with the Scrum Master, Product Owner, the DevOps team, and engineers.•Providing feedback on overall platform improvements.•Cross-training with other specialists, coaching team members and other team member’s to enable team members to help each other meet their team commitments.•Providing business users with ad hoc training•Using design thinking principles and/or user research methodologies.•Contributing to client’s reference architecture and continued evolution of DevOps•Acting as a core member of our client’s DevOps Team and key contributor and subject matter expert.•Participating in DevOps Scrums and retrospectives.•Identifying and implementing opportunities for improvement in the area of process, technology and people.Qualifications•University degree in Computer Science or Business Administration or STEM (Science, Technology, Engineering, Math)•8+ years working experience as a Business Analyst,•3+ years of direct hands-on experience in the agile practice.•Preferred Product Owner certification as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Manager / Product Owner (PMPO), IEEE Computer Society Scrum Product Owner Certification, Agile Certified Professional (ACP) or similar.•An equivalent combination of education and experience may be considered.•Extensive experience performing user research, analysing user needs and solutions and aligning with business outcomes.•Extensive experience liaising with product owners and developing design artifacts such as personas, journey maps, wireframes, story boards, user flows, process flows, site maps, prototypes and mockups.•Extensive experience contributing to prioritization of backlogs, quality assurance and supporting team delivery.•Ability to work with highly complex and integrated environments.•Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or willingness to take the course and obtain certification within 2 months from commencement of work.•Able to comply with Mandatory Vaccine PolicySummaryIf you are looking for a long-term contract engagement with a great company and you are passionate about working in a collaborative environment, this is a great opportunity for you! Send your resume to Christine Stacey at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Senior Business Engineer looking for your next long-term contract engagement? We are hiring for a 12-month contract in the Greater Vancouver area with a high likelihood of extensions. If you have been working in large scale enterprise environments for 8 years of your career and enjoy working on a team that supports continuous improvement, this is the role for you!AdvantagesWhat’s in it for you:As the Senior Business Engineer you will;•Work with one of BC’s top employers•Long term contract engagement with a high likelihood of extension•Remote interview and working conditionsResponsibilities•Transposing business requirements and non-functional requirements into unambiguous user stories and acceptance criteria.•Clarifying open questions and details before and during iteration planning by updating artifacts and tracking changes.•Validating the requirements to ensure they meet the desired outcome/benefit.•Designing information systems to deliver the strategy and business value based on strategic business acumen•Applying knowledge of agile and scrum to help teams continuously improve processes and automation for continuous deployment.•Creating options through team collaboration to remove impediments that may be blocking the teams’ progress.•Creating, managing and presenting non-functional artifacts through the iterative and collaborative process.•Participating in providing estimates for the backlog.•Understanding DevOps team capacity to influence commitments based on knowledge of team velocity.•Driving adoption of integral DevOps practices including continuous integration/continuous deployment, automated testing and test driven development.•Performing user research, analyzes user needs and aligns with desired business outcomes.•Creating personas, journey maps, wireframes, storyboards, user flows, process flows, site maps, prototypes, and mockups.•Executing all visual design stages from concept to final hand-off•Collaborating with DevOps pod members, stakeholders to identify opportunities for integrated user experiences.•Ensuring DevOps team quality assurance by maintaining traceability of requirements.•Participating in team and effort activities as needed such as: backlog grooming, sprint planning and team retrospectives. This includes working with the Scrum Master, Product Owner, the DevOps team, and engineers.•Providing feedback on overall platform improvements.•Cross-training with other specialists, coaching team members and other team member’s to enable team members to help each other meet their team commitments.•Providing business users with ad hoc training•Using design thinking principles and/or user research methodologies.•Contributing to client’s reference architecture and continued evolution of DevOps•Acting as a core member of our client’s DevOps Team and key contributor and subject matter expert.•Participating in DevOps Scrums and retrospectives.•Identifying and implementing opportunities for improvement in the area of process, technology and people.Qualifications•University degree in Computer Science or Business Administration or STEM (Science, Technology, Engineering, Math)•8+ years working experience as a Business Analyst,•3+ years of direct hands-on experience in the agile practice.•Preferred Product Owner certification as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Manager / Product Owner (PMPO), IEEE Computer Society Scrum Product Owner Certification, Agile Certified Professional (ACP) or similar.•An equivalent combination of education and experience may be considered.•Extensive experience performing user research, analysing user needs and solutions and aligning with business outcomes.•Extensive experience liaising with product owners and developing design artifacts such as personas, journey maps, wireframes, story boards, user flows, process flows, site maps, prototypes and mockups.•Extensive experience contributing to prioritization of backlogs, quality assurance and supporting team delivery.•Ability to work with highly complex and integrated environments.•Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or willingness to take the course and obtain certification within 2 months from commencement of work.•Able to comply with Mandatory Vaccine PolicySummaryIf you are looking for a long-term contract engagement with a great company and you are passionate about working in a collaborative environment, this is a great opportunity for you! Send your resume to Christine Stacey at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      Software Developer to join our Product Information Management team. The Software Developer will join asquad and deepen their knowledge of software development. They will break down with minimal guidance large tasks into smaller,manageable steps to deliver complex tasks required for well-defined features of the Product roadmap.REQUIREMENTS● Bachelor’s degree in Computer Science, Engineering, or a related technical field● A minimum of 3 years of Object Oriented Programming (OOP) experience● Knowledge of the microservice concepts and ability to define the architecture for a microservice with minimal guidance todevelop a complex microservice● Ability to identify caching opportunities and implement them with guidance● Familiar with various database systems and able to write complex queries independently● Knowledge of cloud concepts and ability to follow instructions to use them with minimal guidance● Knowledge of container concepts and ability to follow instructions to use them with minimal guidance● Proficiency in Git● Strong English written and verbal communication skills, French an assetAdvantagesThis is a great 12 months contract opportunity! It can be remote from anywhere in Canada.ResponsibilitiesThe Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.This is a 95% back end role and 5% Front-endQualificationsExpertise:○ TypeScript / NodeJS○ DocumentDB / MongoDB○ React○ AWS Lambda○ GitHub / JenkinsSummaryProject: Product Information Management○ Milestone: The team is working to modernize our catalog services to store,enrich and distribute product information, attributes, categories and brands.Maintain backwards compatibility and work on a smooth migration plan for ourinternal clients from our legacy catalog to our new one.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Software Developer to join our Product Information Management team. The Software Developer will join asquad and deepen their knowledge of software development. They will break down with minimal guidance large tasks into smaller,manageable steps to deliver complex tasks required for well-defined features of the Product roadmap.REQUIREMENTS● Bachelor’s degree in Computer Science, Engineering, or a related technical field● A minimum of 3 years of Object Oriented Programming (OOP) experience● Knowledge of the microservice concepts and ability to define the architecture for a microservice with minimal guidance todevelop a complex microservice● Ability to identify caching opportunities and implement them with guidance● Familiar with various database systems and able to write complex queries independently● Knowledge of cloud concepts and ability to follow instructions to use them with minimal guidance● Knowledge of container concepts and ability to follow instructions to use them with minimal guidance● Proficiency in Git● Strong English written and verbal communication skills, French an assetAdvantagesThis is a great 12 months contract opportunity! It can be remote from anywhere in Canada.ResponsibilitiesThe Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.This is a 95% back end role and 5% Front-endQualificationsExpertise:○ TypeScript / NodeJS○ DocumentDB / MongoDB○ React○ AWS Lambda○ GitHub / JenkinsSummaryProject: Product Information Management○ Milestone: The team is working to modernize our catalog services to store,enrich and distribute product information, attributes, categories and brands.Maintain backwards compatibility and work on a smooth migration plan for ourinternal clients from our legacy catalog to our new one.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Richmond, British Columbia
      • Contract
      If you are a talented Release Lead or Release Manager looking for your next long term contract engagement. This is a great opportunity for you to join our high profile client in a 12-month contract. This is an amazing opportunity with the likelihood of multiple extensions, open to individuals in the Greater Vancouver area!AdvantagesWhat's in it for you?As the Release Lead or Release Manager you will receive:· Remote interview process and working environment· Competitive market wages· Long term contract opportunity with the likelihood of multiple extensions· Working with a talented team on continuous integration, continuous release and continuous deployment processesResponsibilities· Enabling delivery of business value on demand without compromising the quality of the product and ensuring a secure and stable production environment. This includes planning and synchronizing availability of technical environments for all product sustainment and project efforts.· Using knowledge of the product roadmaps, technical expertise and Agile/DevOps knowledge to maximize delivery productivity.· Implementing procedures that ensure predictability, transparency and repeatability of product implementations and deployments for the full life cycle from development through to and including production.· Collaborating with internal development and operational teams to support and facilitate the delivery of a highly available production environment.· Helping to remove any technical impediments blocking progress of product delivery.· Being a self-starter with strong people skills who requires minimum supervision.· Being confident and able to work with people at all levels within the organization.Qualifications· 2+ years in a release management role· SAFe training and certification or willingness to take training 6 months to 12 months· Experience in complex enterprise environments 2-3 years· 1+ years of relevant experience in an agile development environment 1-2 years· Experience working in cloud environments, preferably Azure 2-3 yearsSummaryIf you are looking for an exciting opportunity to work with a great client in Vancouver while building on your release experience - This is the role for you!Please apply with Christine Stacey at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      If you are a talented Release Lead or Release Manager looking for your next long term contract engagement. This is a great opportunity for you to join our high profile client in a 12-month contract. This is an amazing opportunity with the likelihood of multiple extensions, open to individuals in the Greater Vancouver area!AdvantagesWhat's in it for you?As the Release Lead or Release Manager you will receive:· Remote interview process and working environment· Competitive market wages· Long term contract opportunity with the likelihood of multiple extensions· Working with a talented team on continuous integration, continuous release and continuous deployment processesResponsibilities· Enabling delivery of business value on demand without compromising the quality of the product and ensuring a secure and stable production environment. This includes planning and synchronizing availability of technical environments for all product sustainment and project efforts.· Using knowledge of the product roadmaps, technical expertise and Agile/DevOps knowledge to maximize delivery productivity.· Implementing procedures that ensure predictability, transparency and repeatability of product implementations and deployments for the full life cycle from development through to and including production.· Collaborating with internal development and operational teams to support and facilitate the delivery of a highly available production environment.· Helping to remove any technical impediments blocking progress of product delivery.· Being a self-starter with strong people skills who requires minimum supervision.· Being confident and able to work with people at all levels within the organization.Qualifications· 2+ years in a release management role· SAFe training and certification or willingness to take training 6 months to 12 months· Experience in complex enterprise environments 2-3 years· 1+ years of relevant experience in an agile development environment 1-2 years· Experience working in cloud environments, preferably Azure 2-3 yearsSummaryIf you are looking for an exciting opportunity to work with a great client in Vancouver while building on your release experience - This is the role for you!Please apply with Christine Stacey at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Trois-Rivières, Québec
      • Contract
      Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredAdvantagesPosition based in Trois-Rivières Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredResponsibilitiesDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredQualificationsDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredSummaryDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredAdvantagesPosition based in Trois-Rivières Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredResponsibilitiesDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredQualificationsDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredSummaryDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Determines and recommends which products or services best fit the customers' needs.May require an associate's degree or its equivalent.Requires at least 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks. Works under general supervision.• Must be fluent in French and have a car.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals• Documents, maintains, upgrades or replaces hardware and software systems• Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed• Determines and recommends which products or services best fit the customers' needs• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks• Works under general supervision. A certain degree of creativity and latitude is requiredRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      Our client is currently looking for a business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningAdvantagesGreat work environmentWork from homeCreative teamDigital projectsInnovative projects Responsibilities- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesQualifications- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningSummaryOur client is currently looking for a business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is currently looking for a business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningAdvantagesGreat work environmentWork from homeCreative teamDigital projectsInnovative projects Responsibilities- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesQualifications- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningSummaryOur client is currently looking for a business analyst for 6 to 12 month contract with a possibility to be a permanent employee.Your main responsibilities would be:- Provide strong and timely financial and business analytic decision support to management, project leaders, and various organizational stakeholders- Lead business requirements gathering with internal and external partners including but not limited to customers, product owner, market research firms, business stakeholders and other sources - Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements, performance metrics- Deliver recommendations to address operational gaps to implement process and solution improvements- Interpret data, analyze results using analytics and research methodologies- Provide performance and market analysis insight to management stakeholders, project leaders including but not limited to benchmarking analyses- Act as a liaison between professional employees and management, analyzing and interpreting business interdependencies, company procedures, policies, and workflows- Develop actionable roadmaps for improving product launches workflows and processes- Evaluate key performance indicators, provide ongoing reports, and recommend business plan updatesHere is what we are looking for:- Bachelor’s Degree in business-commerce, computer science or in a pertinent field- 3 years experience in the retail industry (digital, operations and processes)- 3 years experience in a retail, digital or enterprise transformation role- 5 years experience in a business analysis, or product owner role- Bilingual- Proficient in Backlog Management, Project & Change Management, KPIs and Reporting - Intermediate Knowledge on SQL, working knowledge of Power BI, Tableau or other data visualisation tools required- Entrepreneurial mindset, with an innovative approach to business planningRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Our Public Sector client is looking for a QA Tester on a 3 month extendable contract the successful candidate will have experience with HP ALM, Additional Responsibilities:HP ALM experience. This is the primary requirement of the role. Automation testing experience.Collaborate with Application Development team and other cross functional teams to solve project and customer issuesEnsure compliance with government software development standards, including SDLC and PMLCComplete work and achieve milestones within the assigned deadlines;Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as they become aware of themSubmit deliverables for the Cluster/Ministry approval as they are completed Comply with theOntario Government and the Cluster/Ministry security procedures and practicesSkillsExperience and Skill Set RequirementsAdvantagesPay every weekWork from HomeLong term conractWorking in the Ontario Public Sector. Contract will extend multiple times. ResponsibilitiesResponsibilities:Coordinate and oversee all aspects of QA/ testing and reconciliation to ensure effective and timely completion of all required QA/testing:Use of a variety of automated testing tools including HP product suite, Microfocus product suite and selenium.Use of performance testing tools including HP product suite and Microfocus product suite and carry out analysis of the resultsReview and recommend best practices for data testing and reconciliationPropose processes and templatesDevelop QA/test plan, test cases, test scriptsPrepare test dataProvide coaching and mentoring to Ministry staffDemonstrate and perform as a team member collaborating within QA team and other teamsExecute tests according to planVerification of test resultsResponsible for problem identification, updating defect reports, testing and regression testingDocument and analyse test results and provide feedback to Ministry staffRun regularly scheduled status and problem management meetingsCoordinate migration of test fixes and regression testing activities and resultsCoordinate during set-up of test environmentCoordinate Change Management processesTest summary and status reportsResponsible for knowledge sharing with other team members and conduct knowledge transfer sessions with detailed documentation on the information.QualificationsExcellent working knowledge of workflow, portfolio management and rule-driven business solutionsExperience with web-based 3-tier software platformsExperience with automated testing tools, problem tracking software and automated load testing tools e.g. HP product suite, Microfocus product suiteGood knowledge of Oracle database toolsProficiency with desktop tools (Visio, MS Office, MS Project, MS Outlook)Experience testing custom implementations and COTS implementations.SummaryExcellent working knowledge of workflow, portfolio management and rule-driven business solutionsExperience with web-based 3-tier software platformsExperience with automated testing tools, problem tracking software and automated load testing tools e.g. HP product suite, Microfocus product suiteGood knowledge of Oracle database toolsProficiency with desktop tools (Visio, MS Office, MS Project, MS Outlook)Experience testing custom implementations and COTS implementations.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Public Sector client is looking for a QA Tester on a 3 month extendable contract the successful candidate will have experience with HP ALM, Additional Responsibilities:HP ALM experience. This is the primary requirement of the role. Automation testing experience.Collaborate with Application Development team and other cross functional teams to solve project and customer issuesEnsure compliance with government software development standards, including SDLC and PMLCComplete work and achieve milestones within the assigned deadlines;Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as they become aware of themSubmit deliverables for the Cluster/Ministry approval as they are completed Comply with theOntario Government and the Cluster/Ministry security procedures and practicesSkillsExperience and Skill Set RequirementsAdvantagesPay every weekWork from HomeLong term conractWorking in the Ontario Public Sector. Contract will extend multiple times. ResponsibilitiesResponsibilities:Coordinate and oversee all aspects of QA/ testing and reconciliation to ensure effective and timely completion of all required QA/testing:Use of a variety of automated testing tools including HP product suite, Microfocus product suite and selenium.Use of performance testing tools including HP product suite and Microfocus product suite and carry out analysis of the resultsReview and recommend best practices for data testing and reconciliationPropose processes and templatesDevelop QA/test plan, test cases, test scriptsPrepare test dataProvide coaching and mentoring to Ministry staffDemonstrate and perform as a team member collaborating within QA team and other teamsExecute tests according to planVerification of test resultsResponsible for problem identification, updating defect reports, testing and regression testingDocument and analyse test results and provide feedback to Ministry staffRun regularly scheduled status and problem management meetingsCoordinate migration of test fixes and regression testing activities and resultsCoordinate during set-up of test environmentCoordinate Change Management processesTest summary and status reportsResponsible for knowledge sharing with other team members and conduct knowledge transfer sessions with detailed documentation on the information.QualificationsExcellent working knowledge of workflow, portfolio management and rule-driven business solutionsExperience with web-based 3-tier software platformsExperience with automated testing tools, problem tracking software and automated load testing tools e.g. HP product suite, Microfocus product suiteGood knowledge of Oracle database toolsProficiency with desktop tools (Visio, MS Office, MS Project, MS Outlook)Experience testing custom implementations and COTS implementations.SummaryExcellent working knowledge of workflow, portfolio management and rule-driven business solutionsExperience with web-based 3-tier software platformsExperience with automated testing tools, problem tracking software and automated load testing tools e.g. HP product suite, Microfocus product suiteGood knowledge of Oracle database toolsProficiency with desktop tools (Visio, MS Office, MS Project, MS Outlook)Experience testing custom implementations and COTS implementations.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Outline of the Role: The Agile Project Manager is responsible for ensuring the product team delivers its commitments to our business partners. This role works lock step with our Product Management Team by diligently following the scrum framework to ensure the Scrum Capability Owner has prepared backlogs that are prioritized and groomed, the team has estimated the sprint ahead, the active sprint has strong support on any impediments, and the team is able to rely on the scrum framework to guide the cadence of the product model. The Agile Project Manager is constantly seeking for ways to improve the team to get faster, tighter, stronger, and better. A continuous improvement culture will be facilitated by this role. Principal Duties and Responsibilities: •Lead a self-organized team that you garner respect from   •Roll up your sleeves to creatively solve problems and tackle impediments with your team  •Communicate constantly with relevant information that others may action or learn from  •Demonstrate the value of scrum principles to members of the team  •Assert yourself as a voice of reason to ensure Agile concepts and principles are adhered to   •Make decisions when the going gets tough and facilitate decision-making moments for others  •Provide rationale and state assumptions to validate those tough decisions  •Address and facilitate conflict, in the moment, with diplomacy and poise or possibly elevate issues to management  •Energize the team with a positive attitude  •Continually seek to improve the team’s velocity and growth while constantly seeking to improve your own craft   •Empower the team to be self-organized yet structured around the scrum framework and best practices  •Provide clear visibility into progress to the product owner and program manager  •Know when issues or risks need to be escalated and can escalate effectively, providing options to move forwards  •Create and manage budgets and report on budget and status to the business stakeholders, PMO, program & technology management and multiple cross-functional partners  •Collaborate with the Product Owner and Technical Manager to ensure the team’s sprint backlog is filled with comprehensive user stories that are balanced across task types  •Hold an attitude of transparency to grow trust from stakeholders, partners, and team members  •Adapt, pivot and change direction based on product owner direction and business needs  •Convey and illustrate the fundamentals of iterative development  •Understand the fundamentals of software development processes and procedures  •Commit the team to deliver the features of the sprint and check the pulse of this commitment at each team stand up  •Manage backlog tracking, burndown metrics, velocity, and task definition  •Highlight best practices, industry standards and Agile principles where guidance is needed  •Radiate information that helps with the moving parts of integrating the team, the initiatives, the systems, and the organization  Qualifications, Skills, Experience and Personal Requirements: •5+ years of scrum master / project manager role and experience in supply chain  •Experience with retail and roll-out of new technologies, hardware, and applications  •Experience working in an agile development including tools like JIRA, Confluence, and others   •Experience managing project budgets in excess of $1M  •Strong communication skills, team management and ability to build relationships across cross-functional teams  •Core understanding of software development    •2 or more years of experience managing remote teams  •Nice to have first level scrum training (Certified Scrum Master)  •Demonstrated experience of instilling a continuous improvement culture  Additional Manager Comments: •Proven work ethic with utmost integrity  •Desire to excel and succeed  •Actively live and breathe the lululemon culture and lifestyle  •Self-awareness, with a desire for constant self improvement (goal –oriented)  •Entrepreneurial spirit and an egoless nature  •Self-motivated, passionate, empathetic, approachable  •Outgoing, energetic, upbeat, and fun!  AdvantagesLead a self-organized team that you garner respect from   •Roll up your sleeves to creatively solve problems and tackle impediments with your team  •Communicate constantly with relevant information that others may action or learn from  •Demonstrate the value of scrum principles to members of the team  •Assert yourself as a voice of reason to ensure Agile concepts and principles are adhered to   •Make decisions when the going gets tough and facilitate decision-making moments for others  •Provide rationale and state assumptions to validate those tough decisions  •Address and facilitate conflict, in the moment, with diplomacy and poise or possibly elevate issues to management  •Energize the team with a positive attitude  ResponsibilitiesThe Agile Project Manager is responsible for ensuring the product team delivers its commitments to our business partners. This role works lock step with our Product Management Team by diligently following the scrum framework to ensure the Scrum Capability Owner has prepared backlogs that are prioritized and groomed, the team has estimated the sprint ahead, the active sprint has strong support on any impediments, and the team is able to rely on the scrum framework to guide the cadence of the product model. The Agile Project Manager is constantly seeking for ways to improve the team to get faster, tighter, stronger, and better. A continuous improvement culture will be facilitated by this role. Qualifications5+ years of scrum master / project manager role and experience in supply chain  •Experience with retail and roll-out of new technologies, hardware, and applications  •Experience working in an agile development including tools like JIRA, Confluence, and others   •Experience managing project budgets in excess of $1M  •Strong communication skills, team management and ability to build relationships across cross-functional teams  •Core understanding of software development    •2 or more years of experience managing remote teams  •Nice to have first level scrum training (Certified Scrum Master)  •Demonstrated experience of instilling a continuous improvement culture  SummaryProven work ethic with utmost integrity  •Desire to excel and succeed  •Actively live and breathe the lululemon culture and lifestyle  •Self-awareness, with a desire for constant self improvement (goal –oriented)  •Entrepreneurial spirit and an egoless nature  •Self-motivated, passionate, empathetic, approachable  •Outgoing, energetic, upbeat, and fun!  Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Outline of the Role: The Agile Project Manager is responsible for ensuring the product team delivers its commitments to our business partners. This role works lock step with our Product Management Team by diligently following the scrum framework to ensure the Scrum Capability Owner has prepared backlogs that are prioritized and groomed, the team has estimated the sprint ahead, the active sprint has strong support on any impediments, and the team is able to rely on the scrum framework to guide the cadence of the product model. The Agile Project Manager is constantly seeking for ways to improve the team to get faster, tighter, stronger, and better. A continuous improvement culture will be facilitated by this role. Principal Duties and Responsibilities: •Lead a self-organized team that you garner respect from   •Roll up your sleeves to creatively solve problems and tackle impediments with your team  •Communicate constantly with relevant information that others may action or learn from  •Demonstrate the value of scrum principles to members of the team  •Assert yourself as a voice of reason to ensure Agile concepts and principles are adhered to   •Make decisions when the going gets tough and facilitate decision-making moments for others  •Provide rationale and state assumptions to validate those tough decisions  •Address and facilitate conflict, in the moment, with diplomacy and poise or possibly elevate issues to management  •Energize the team with a positive attitude  •Continually seek to improve the team’s velocity and growth while constantly seeking to improve your own craft   •Empower the team to be self-organized yet structured around the scrum framework and best practices  •Provide clear visibility into progress to the product owner and program manager  •Know when issues or risks need to be escalated and can escalate effectively, providing options to move forwards  •Create and manage budgets and report on budget and status to the business stakeholders, PMO, program & technology management and multiple cross-functional partners  •Collaborate with the Product Owner and Technical Manager to ensure the team’s sprint backlog is filled with comprehensive user stories that are balanced across task types  •Hold an attitude of transparency to grow trust from stakeholders, partners, and team members  •Adapt, pivot and change direction based on product owner direction and business needs  •Convey and illustrate the fundamentals of iterative development  •Understand the fundamentals of software development processes and procedures  •Commit the team to deliver the features of the sprint and check the pulse of this commitment at each team stand up  •Manage backlog tracking, burndown metrics, velocity, and task definition  •Highlight best practices, industry standards and Agile principles where guidance is needed  •Radiate information that helps with the moving parts of integrating the team, the initiatives, the systems, and the organization  Qualifications, Skills, Experience and Personal Requirements: •5+ years of scrum master / project manager role and experience in supply chain  •Experience with retail and roll-out of new technologies, hardware, and applications  •Experience working in an agile development including tools like JIRA, Confluence, and others   •Experience managing project budgets in excess of $1M  •Strong communication skills, team management and ability to build relationships across cross-functional teams  •Core understanding of software development    •2 or more years of experience managing remote teams  •Nice to have first level scrum training (Certified Scrum Master)  •Demonstrated experience of instilling a continuous improvement culture  Additional Manager Comments: •Proven work ethic with utmost integrity  •Desire to excel and succeed  •Actively live and breathe the lululemon culture and lifestyle  •Self-awareness, with a desire for constant self improvement (goal –oriented)  •Entrepreneurial spirit and an egoless nature  •Self-motivated, passionate, empathetic, approachable  •Outgoing, energetic, upbeat, and fun!  AdvantagesLead a self-organized team that you garner respect from   •Roll up your sleeves to creatively solve problems and tackle impediments with your team  •Communicate constantly with relevant information that others may action or learn from  •Demonstrate the value of scrum principles to members of the team  •Assert yourself as a voice of reason to ensure Agile concepts and principles are adhered to   •Make decisions when the going gets tough and facilitate decision-making moments for others  •Provide rationale and state assumptions to validate those tough decisions  •Address and facilitate conflict, in the moment, with diplomacy and poise or possibly elevate issues to management  •Energize the team with a positive attitude  ResponsibilitiesThe Agile Project Manager is responsible for ensuring the product team delivers its commitments to our business partners. This role works lock step with our Product Management Team by diligently following the scrum framework to ensure the Scrum Capability Owner has prepared backlogs that are prioritized and groomed, the team has estimated the sprint ahead, the active sprint has strong support on any impediments, and the team is able to rely on the scrum framework to guide the cadence of the product model. The Agile Project Manager is constantly seeking for ways to improve the team to get faster, tighter, stronger, and better. A continuous improvement culture will be facilitated by this role. Qualifications5+ years of scrum master / project manager role and experience in supply chain  •Experience with retail and roll-out of new technologies, hardware, and applications  •Experience working in an agile development including tools like JIRA, Confluence, and others   •Experience managing project budgets in excess of $1M  •Strong communication skills, team management and ability to build relationships across cross-functional teams  •Core understanding of software development    •2 or more years of experience managing remote teams  •Nice to have first level scrum training (Certified Scrum Master)  •Demonstrated experience of instilling a continuous improvement culture  SummaryProven work ethic with utmost integrity  •Desire to excel and succeed  •Actively live and breathe the lululemon culture and lifestyle  •Self-awareness, with a desire for constant self improvement (goal –oriented)  •Entrepreneurial spirit and an egoless nature  •Self-motivated, passionate, empathetic, approachable  •Outgoing, energetic, upbeat, and fun!  Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Our Professional Services client is looking to hire a UX Specialist for a 3-6 month contract engagement.- More senior level, able to speak to executives, able to manage a small team.- UX focus- discovery workshops- Systems and user perspective- pain points in the industry- industry level problems- primary secondary interviews- Product ideation- Client empathy- Looking for thought leadership and vision.- Looking for strength in opinions to challenge product ideation.AdvantagesYou will be part of a product development team as a UI/UX specialist for a banking end-clientYou’ll help drive ideation processes for a new product. These processes include workshopping, industrysurveying, customer research, customer design and with design thinking paradigms.Responsibilities● You share your ideas and design rationale in a clear, concise manner to leadership and partners.● You know how to motivate and energize your teams, even when navigating uncertainty.● You build trusting relationships within your immediate product team and with partners across theorganization● You are confident in your skills and knowledge and you are willing and able to challenge for thegreater good while staying pragmatic.● You guide discussion and activities, while participating in delivery, planning, and coordinationefforts.Qualifications● Minimum 5+ years of experience with the following:○ workshop facilitation, problem discovery, solution generation,○ concept creation, wire-framing, testing, synthesis, iteration, prototyping,○ heuristic evaluation, competitive analysis, customer journey mapping,○ applying design systems and producing deliverables for development.● Ideally, you have experience facilitating UX workshops with end users and stakeholders and withusability testing methodologies such as think aloud protocols● Deep awareness of web and mobile technology (i.e., JavaScript, HTML/CSS).● Familiarity with modern design and prototyping tools (Figma, XD, Sketch etc.)SummaryPlease apply today with an updated resume for immediate consideration !!!!!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Professional Services client is looking to hire a UX Specialist for a 3-6 month contract engagement.- More senior level, able to speak to executives, able to manage a small team.- UX focus- discovery workshops- Systems and user perspective- pain points in the industry- industry level problems- primary secondary interviews- Product ideation- Client empathy- Looking for thought leadership and vision.- Looking for strength in opinions to challenge product ideation.AdvantagesYou will be part of a product development team as a UI/UX specialist for a banking end-clientYou’ll help drive ideation processes for a new product. These processes include workshopping, industrysurveying, customer research, customer design and with design thinking paradigms.Responsibilities● You share your ideas and design rationale in a clear, concise manner to leadership and partners.● You know how to motivate and energize your teams, even when navigating uncertainty.● You build trusting relationships within your immediate product team and with partners across theorganization● You are confident in your skills and knowledge and you are willing and able to challenge for thegreater good while staying pragmatic.● You guide discussion and activities, while participating in delivery, planning, and coordinationefforts.Qualifications● Minimum 5+ years of experience with the following:○ workshop facilitation, problem discovery, solution generation,○ concept creation, wire-framing, testing, synthesis, iteration, prototyping,○ heuristic evaluation, competitive analysis, customer journey mapping,○ applying design systems and producing deliverables for development.● Ideally, you have experience facilitating UX workshops with end users and stakeholders and withusability testing methodologies such as think aloud protocols● Deep awareness of web and mobile technology (i.e., JavaScript, HTML/CSS).● Familiarity with modern design and prototyping tools (Figma, XD, Sketch etc.)SummaryPlease apply today with an updated resume for immediate consideration !!!!!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Victoria, British Columbia
      • Contract
      Are you an experienced Scrum Master with strong leadership and communication skills? Are you looking to use your exemplary coaching and mentorship experience? We are seeking a Scrum Master to work remotely on a 12 month contract role. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Working with talented and dedicated co-workers • Highly competitive compensationResponsibilitiesKey Responsibilities:• Leads agile product/project teams including the assignment of work, and ensures results meet commitments and expectations• Champions the agile process, aligning the agile delivery teams and providing a consistent voice on the process• Manages a portfolio network of scrum teams to ensure integration between associated products• Works with the Project Manager throughout the initiation, planning, execution, control and close-out phases of the project management life cycle• Leads project planning sessions and works with the Project Manager and Product Owner to determine project scope, define project deliverables and develop project charters to align with the direction of the business• Develops options, strategies and approaches to address issues and service/program delivery needs using techniques such as cost benefit analysis and social and economic impact analyses• Works with the Project Manager to develop terms of reference and drafts project plans to identify timelines, deliverables, methodologies and resource requirements• Develops and maintains effective and cooperative working relationships with internal and external stakeholders, business representatives, and relevant provincial, municipal and federal government partners• Monitors and evaluates project resources, processes and progress, identifies risks and obstacles and takes or recommends action to address.• Conducts post implementation reviews and takes action for continuous improvement• Provides team leadership in accordance with agile principles, policies and procedures• Manages and navigates changes in direction, including priorities and expectations of clients and stakeholders, to ensure successful completion of sprint sessions• Manages communication with clients and stakeholders to improve transparency and disseminate information• Schedules and facilitates key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives• Provides training on the Ministry’s agile methodology to ensure development teams are practicing the core principles of collaboration, prioritization, accountability and visibility• Sets expectations and influences outcomes of conversations and decisions made by team members• Negotiates agreements with clients and stakeholders regarding resource requirements in order to expand/collapse scrum team as needed• Negotiates changes to agreed commitments with senior product team to ensure scrum team delivers within acceptable timelines• Ensures the team achieves the correct level of commitment through negotiation with senior product team• Identifies and removes roadblocks and distractions that affect sprint commitments and prevents delivering product features to clients• Mitigates conflict with clients and stakeholders to ensure resolution• Enables teams to become self-organized and empowered to deliver consistently on sprint commitments• Maintains metrics using project management tools to provide visibility to clients and stakeholders on product level plans, progress and quality assurance• Ensures user stories are completed satisfactorily prior to deliveryQualificationsSuccessful candidates will have:• Ability to lead and support cross functional teams while promoting agile best practices and principles• Experience coaching and training project team members to align to a defined agile methodology• Experience using Scrum techniques and artifacts (such as user stories, definition of done, automated testing, backlog refinement) and agile frameworks and methods (i.e., Scrum, Kanban)• Experience refining, story splitting, and estimating and leading these activities across the agile delivery team• Interacts professionally and productively with a wide variant of people in diverse roles (e.g., executives, staff, contractors, vendors, technical experts, development team, business analysts). This includes working with the team in a cooperative manner and possessing the ability to understand and respond effectively when people disagree on direction within the agile development process• Experience calculating and reporting on velocity and agile development progress for Project Managers and executives• Experience facilitating sprint retrospection and continuous improvement methodologies within the agile development process• Experience removing impediments or barriers that prevent an agile project team from delivering identified scope, while keeping an open line of communication and transparency to interested parties• Experience facilitating, negotiating, planning, and scheduling scope with the necessary parties within the context of a sprint, feature, capability, or project• Knowledge of Project and Document Management Tools such as JIRA, Confluence, SharePoint and MS Teams• Experience promoting innovation to improve project performance by doing or promoting new ways of doing things while still aligning to the defined agile processSummary If you are interested in this remote Scrum Master role, apply online or reach out to Chetna.Wangnoo@randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an experienced Scrum Master with strong leadership and communication skills? Are you looking to use your exemplary coaching and mentorship experience? We are seeking a Scrum Master to work remotely on a 12 month contract role. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Working with talented and dedicated co-workers • Highly competitive compensationResponsibilitiesKey Responsibilities:• Leads agile product/project teams including the assignment of work, and ensures results meet commitments and expectations• Champions the agile process, aligning the agile delivery teams and providing a consistent voice on the process• Manages a portfolio network of scrum teams to ensure integration between associated products• Works with the Project Manager throughout the initiation, planning, execution, control and close-out phases of the project management life cycle• Leads project planning sessions and works with the Project Manager and Product Owner to determine project scope, define project deliverables and develop project charters to align with the direction of the business• Develops options, strategies and approaches to address issues and service/program delivery needs using techniques such as cost benefit analysis and social and economic impact analyses• Works with the Project Manager to develop terms of reference and drafts project plans to identify timelines, deliverables, methodologies and resource requirements• Develops and maintains effective and cooperative working relationships with internal and external stakeholders, business representatives, and relevant provincial, municipal and federal government partners• Monitors and evaluates project resources, processes and progress, identifies risks and obstacles and takes or recommends action to address.• Conducts post implementation reviews and takes action for continuous improvement• Provides team leadership in accordance with agile principles, policies and procedures• Manages and navigates changes in direction, including priorities and expectations of clients and stakeholders, to ensure successful completion of sprint sessions• Manages communication with clients and stakeholders to improve transparency and disseminate information• Schedules and facilitates key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives• Provides training on the Ministry’s agile methodology to ensure development teams are practicing the core principles of collaboration, prioritization, accountability and visibility• Sets expectations and influences outcomes of conversations and decisions made by team members• Negotiates agreements with clients and stakeholders regarding resource requirements in order to expand/collapse scrum team as needed• Negotiates changes to agreed commitments with senior product team to ensure scrum team delivers within acceptable timelines• Ensures the team achieves the correct level of commitment through negotiation with senior product team• Identifies and removes roadblocks and distractions that affect sprint commitments and prevents delivering product features to clients• Mitigates conflict with clients and stakeholders to ensure resolution• Enables teams to become self-organized and empowered to deliver consistently on sprint commitments• Maintains metrics using project management tools to provide visibility to clients and stakeholders on product level plans, progress and quality assurance• Ensures user stories are completed satisfactorily prior to deliveryQualificationsSuccessful candidates will have:• Ability to lead and support cross functional teams while promoting agile best practices and principles• Experience coaching and training project team members to align to a defined agile methodology• Experience using Scrum techniques and artifacts (such as user stories, definition of done, automated testing, backlog refinement) and agile frameworks and methods (i.e., Scrum, Kanban)• Experience refining, story splitting, and estimating and leading these activities across the agile delivery team• Interacts professionally and productively with a wide variant of people in diverse roles (e.g., executives, staff, contractors, vendors, technical experts, development team, business analysts). This includes working with the team in a cooperative manner and possessing the ability to understand and respond effectively when people disagree on direction within the agile development process• Experience calculating and reporting on velocity and agile development progress for Project Managers and executives• Experience facilitating sprint retrospection and continuous improvement methodologies within the agile development process• Experience removing impediments or barriers that prevent an agile project team from delivering identified scope, while keeping an open line of communication and transparency to interested parties• Experience facilitating, negotiating, planning, and scheduling scope with the necessary parties within the context of a sprint, feature, capability, or project• Knowledge of Project and Document Management Tools such as JIRA, Confluence, SharePoint and MS Teams• Experience promoting innovation to improve project performance by doing or promoting new ways of doing things while still aligning to the defined agile processSummary If you are interested in this remote Scrum Master role, apply online or reach out to Chetna.Wangnoo@randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      We are not looking for a Functional Analyst who works alone. We are looking for a team player, someone who wants to learn as much as share, someone who loves Salesforce solutions, talks about them, lives them! Are you a Salesforce Functional Analyst? Do you want to participate in the establishment of a centralized customer relationship management (CRM) platform for our entire organization? You will be part of the IT delivery team - CRM, Membership and Commercial Finance. A team that understands the needs of our colleagues and who use all of its expertise to implement innovative, secure and high-quality solutions on the Salesforce platform!Responsibilities:• Support product managers to identify business needs and help them run workshops • Contribute to the identification, validation and documentation of product backlog items (user stories) (business, functional and technical) in order to to support the development of technological solutions based on business needs. Identify inconsistencies, gaps and contradictory elements of the product backlog • Determine if the elements of the product backlog are optimal and prioritized according to business needs • Be creative in identifying possible solutions with technical teams, including architects, leveraging knowledge of the Salesforce platform and architecture to support the design of solutions to minimize maintenance needs • Facilitate and coordinate conversations with product managers and experts (SME) to ensure that the chosen solution is aligned with the business needs and the corporate solution • Configure the instancesSalesforce.com, including the following configuration types:- Layouts, validation rules, workflows and process generators- Reports and dashboards- New objects, fields, forms, tabs, user profiles- Organization defaults, shares settings • Support the QA team and the adoption team by answering questions, reviewing documentation (test scripts, training material) and determining context needed for testingQualifications:Beyond the tools and technical skills, it is also through your interpersonal skills that you can bring real value to the group. We are a team that delivers, a team that delivers a product and quality features, maintainable, robust and scalable.As the ideal candidate, you meet the following criteria:• Bachelor's or Master's degree related to the industry and several years of relevant experience • Knowledge of the Canadian financial industry • In-depth knowledge of the Salesforce platform and its ecosystem, as well as its architectural principles. Knowledge of Financial Services Cloud and nCino is an asset • Salesforce Certifications and Trailhead Advancement • Understanding of Salesforce functional integration principles and data migration, such as using API and ETL.• Demonstrated skills in designing and implementing configurations for Salesforce applications • Excellent analytical and problem solving skills, as well as good communication and interpersonal skills • Knowledge of the software development lifecycle, DevOps principles, and of the Agile methodology • Ability to work on simultaneous projects, activities and tasks while respecting deadlines • Bilingualism (French / English); French REQUIREDImportant: the candidate must provide the link to his Trailblazer.me profile when submitting his application in order to validate his badges and certifications.Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are not looking for a Functional Analyst who works alone. We are looking for a team player, someone who wants to learn as much as share, someone who loves Salesforce solutions, talks about them, lives them! Are you a Salesforce Functional Analyst? Do you want to participate in the establishment of a centralized customer relationship management (CRM) platform for our entire organization? You will be part of the IT delivery team - CRM, Membership and Commercial Finance. A team that understands the needs of our colleagues and who use all of its expertise to implement innovative, secure and high-quality solutions on the Salesforce platform!Responsibilities:• Support product managers to identify business needs and help them run workshops • Contribute to the identification, validation and documentation of product backlog items (user stories) (business, functional and technical) in order to to support the development of technological solutions based on business needs. Identify inconsistencies, gaps and contradictory elements of the product backlog • Determine if the elements of the product backlog are optimal and prioritized according to business needs • Be creative in identifying possible solutions with technical teams, including architects, leveraging knowledge of the Salesforce platform and architecture to support the design of solutions to minimize maintenance needs • Facilitate and coordinate conversations with product managers and experts (SME) to ensure that the chosen solution is aligned with the business needs and the corporate solution • Configure the instancesSalesforce.com, including the following configuration types:- Layouts, validation rules, workflows and process generators- Reports and dashboards- New objects, fields, forms, tabs, user profiles- Organization defaults, shares settings • Support the QA team and the adoption team by answering questions, reviewing documentation (test scripts, training material) and determining context needed for testingQualifications:Beyond the tools and technical skills, it is also through your interpersonal skills that you can bring real value to the group. We are a team that delivers, a team that delivers a product and quality features, maintainable, robust and scalable.As the ideal candidate, you meet the following criteria:• Bachelor's or Master's degree related to the industry and several years of relevant experience • Knowledge of the Canadian financial industry • In-depth knowledge of the Salesforce platform and its ecosystem, as well as its architectural principles. Knowledge of Financial Services Cloud and nCino is an asset • Salesforce Certifications and Trailhead Advancement • Understanding of Salesforce functional integration principles and data migration, such as using API and ETL.• Demonstrated skills in designing and implementing configurations for Salesforce applications • Excellent analytical and problem solving skills, as well as good communication and interpersonal skills • Knowledge of the software development lifecycle, DevOps principles, and of the Agile methodology • Ability to work on simultaneous projects, activities and tasks while respecting deadlines • Bilingualism (French / English); French REQUIREDImportant: the candidate must provide the link to his Trailblazer.me profile when submitting his application in order to validate his badges and certifications.Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Contract
      We are – uniquely skilled, passionate data lovers anchored in a culture of connectivity. We are transforming the way business is managed by putting real-time data into the hands of every decision-maker across tourism destination management and marketing organizations. Diversity is valued here because homogenized teams create echo chambers, and nobody benefits from that. The insight garnered from diverse backgrounds, perspectives, and lived experiences results in pioneering innovations across the organization and better experiences for our customers. The more diverse our talent, the more impactful our work becomes.Position Summary The customer is the cornerstone of everything we do. We’re looking for a passionate professionals with BI platform knowledge and savvy tech skills, who wants to be part of a company revolutionizing the tourism industry. As part of the Customer Success Team, the Solution Implementation Specialist will implement data products and new features in our Destination Insights Platform for a global network of tourism clients.Key Responsibilities Implement data products and new features in our Destination Insights Platform powered by DomoCustomize data connectors, ETL dataflows, and data visualizations to meet client specific needsWork with members of the Customer Success Team to troubleshoot implementation issues as they ariseSupport the development and refinement of implementation standards, product documentation, and customer support resourcesProvide feedback to Product Managers to continually improve the value of our data productsAdvantagesGenuine work/life balanceMental Wellness office closures 3 weeks of the yearFlexible working schedulesFast paced, active learning environmentOpportunity to work with tourism organizations around the worldOpportunity to work with a passionate group of industry leaders where every team member has a big impactLocation: Remote, with ability to work between 8:30 am and 5:00 pm Eastern Standard Time.ResponsibilitiesImplement data products and new features in our Destination Insights Platform powered by DomoCustomize data connectors, ETL dataflows, and data visualizations to meet client specific needsWork with members of the Customer Success Team to troubleshoot implementation issues as they ariseSupport the development and refinement of implementation standards, product documentation, and customer support resourcesProvide feedback to Product Managers to continually improve the value of our data productsQualificationsBachelor’s degree in a technical field (computer science, mathematics, statistics, etc.)1 – 3 years of experience implementing BI platform solutions such as Power BI, Tableau, or SiSenseDomo platform certification and experience implementing Domo is highly preferredStrong understanding of SQL, data models, and ETL best practicesExperience analyzing tourism, marketing, or economic performance data preferredStrong English written and verbal communication skillsDetail-orientedExceptional time management skillsFlexible and adapts well to rapid changeSummaryImplement data products and new features in our Destination Insights Platform powered by DomoCustomize data connectors, ETL dataflows, and data visualizations to meet client specific needsWork with members of the Customer Success Team to troubleshoot implementation issues as they ariseSupport the development and refinement of implementation standards, product documentation, and customer support resourcesProvide feedback to Product Managers to continually improve the value of our data productsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are – uniquely skilled, passionate data lovers anchored in a culture of connectivity. We are transforming the way business is managed by putting real-time data into the hands of every decision-maker across tourism destination management and marketing organizations. Diversity is valued here because homogenized teams create echo chambers, and nobody benefits from that. The insight garnered from diverse backgrounds, perspectives, and lived experiences results in pioneering innovations across the organization and better experiences for our customers. The more diverse our talent, the more impactful our work becomes.Position Summary The customer is the cornerstone of everything we do. We’re looking for a passionate professionals with BI platform knowledge and savvy tech skills, who wants to be part of a company revolutionizing the tourism industry. As part of the Customer Success Team, the Solution Implementation Specialist will implement data products and new features in our Destination Insights Platform for a global network of tourism clients.Key Responsibilities Implement data products and new features in our Destination Insights Platform powered by DomoCustomize data connectors, ETL dataflows, and data visualizations to meet client specific needsWork with members of the Customer Success Team to troubleshoot implementation issues as they ariseSupport the development and refinement of implementation standards, product documentation, and customer support resourcesProvide feedback to Product Managers to continually improve the value of our data productsAdvantagesGenuine work/life balanceMental Wellness office closures 3 weeks of the yearFlexible working schedulesFast paced, active learning environmentOpportunity to work with tourism organizations around the worldOpportunity to work with a passionate group of industry leaders where every team member has a big impactLocation: Remote, with ability to work between 8:30 am and 5:00 pm Eastern Standard Time.ResponsibilitiesImplement data products and new features in our Destination Insights Platform powered by DomoCustomize data connectors, ETL dataflows, and data visualizations to meet client specific needsWork with members of the Customer Success Team to troubleshoot implementation issues as they ariseSupport the development and refinement of implementation standards, product documentation, and customer support resourcesProvide feedback to Product Managers to continually improve the value of our data productsQualificationsBachelor’s degree in a technical field (computer science, mathematics, statistics, etc.)1 – 3 years of experience implementing BI platform solutions such as Power BI, Tableau, or SiSenseDomo platform certification and experience implementing Domo is highly preferredStrong understanding of SQL, data models, and ETL best practicesExperience analyzing tourism, marketing, or economic performance data preferredStrong English written and verbal communication skillsDetail-orientedExceptional time management skillsFlexible and adapts well to rapid changeSummaryImplement data products and new features in our Destination Insights Platform powered by DomoCustomize data connectors, ETL dataflows, and data visualizations to meet client specific needsWork with members of the Customer Success Team to troubleshoot implementation issues as they ariseSupport the development and refinement of implementation standards, product documentation, and customer support resourcesProvide feedback to Product Managers to continually improve the value of our data productsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience AdvantagesDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience ResponsibilitiesDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience QualificationsDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience SummaryDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience AdvantagesDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience ResponsibilitiesDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience QualificationsDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience SummaryDescription:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent. •Requires at least 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. •Works under general supervision. •A certain degree of creativity and latitude is required.•Break/Fix service on Laptop/Desktop/Tablet - OEM’s HP/Lenovo/Microsoft Break/Fix Service on some printer’s - OEM’s Xerox/Lexmark/Zebra/SATO •Deskside Support. •Good communication skills French/English, (verbal/written) •40 HR Week. •OEM Certifications for the types of equipment listed would be good. At least 5 years’ experience Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      Are you a Business Analyst who specializes in B2B contract work? This 6-month contract with our high- profile client is the role for you! This is a remote opportunity based out of Vancouver, BC where you will get to work with top talent in a large-scale enterprise environment. If you are passionate about working with stakeholders to solve business cases, apply now!AdvantagesWhat’s in it for you!-Remote interview and work environment-Competitive market wages-Working with one of Canada’s top brandsResponsibilitiesWhat will you do?As the Business Analyst you will be responsible for:-Synthesizing complex information into clear takeaways and recommendations using both qualitative and quantitative methods-Surface business and product insights internally so that we can make better business decisions-Work effectively with diverse teams to come up with the best solution and move people and organizations to act-Connect and communicate regularly with customers and coworkers to research and explore real product and software service problems, build strong relationships, and amplify voices as we work towards building the most effective and user-friendly internal Analytics platform-Communicate effectively with all audiences, including senior leaders, in a structured mannerQualifications-8+ years of SaaS or enterprise software experience-3+ years in the Business Consulting space-You have a proven track record of delivering analyst reports – both in terms quantity and quality-Strong data analytics background with a demonstrated ability to translate business needs into creative and engaging output-Working knowledge of business intelligence/reporting tools with related experience analyzing data as well as writing queries and reports in Tableau-You have prior experience as a consultant or Business Analyst in an earlier stage company. You need to have familiarity with the start-up style, culture and pace.-You are comfortable establishing and managing relationships across Executives, Sales, Engineering, and Product Managers.-You love all things data-You are focused on consistently build insights, validating use cases, and measuring success-You can take a raw idea and know-how to move it through to create an insight report-You build trust with your coworkers by understanding their needs, goals, and what makes them successful-Experience with the data technology such Tableau and SQL -Proficient in productivity applications such as Microsoft Office, Salesforce.com, Slack, etc.-Team player with excellent collaboration skills to build relationships across the company with both ours as well as our customers-Self-motivated, dependable, and dedicatedSummaryIf you are a Business Analyst and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Christine Stacey with your resume at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Business Analyst who specializes in B2B contract work? This 6-month contract with our high- profile client is the role for you! This is a remote opportunity based out of Vancouver, BC where you will get to work with top talent in a large-scale enterprise environment. If you are passionate about working with stakeholders to solve business cases, apply now!AdvantagesWhat’s in it for you!-Remote interview and work environment-Competitive market wages-Working with one of Canada’s top brandsResponsibilitiesWhat will you do?As the Business Analyst you will be responsible for:-Synthesizing complex information into clear takeaways and recommendations using both qualitative and quantitative methods-Surface business and product insights internally so that we can make better business decisions-Work effectively with diverse teams to come up with the best solution and move people and organizations to act-Connect and communicate regularly with customers and coworkers to research and explore real product and software service problems, build strong relationships, and amplify voices as we work towards building the most effective and user-friendly internal Analytics platform-Communicate effectively with all audiences, including senior leaders, in a structured mannerQualifications-8+ years of SaaS or enterprise software experience-3+ years in the Business Consulting space-You have a proven track record of delivering analyst reports – both in terms quantity and quality-Strong data analytics background with a demonstrated ability to translate business needs into creative and engaging output-Working knowledge of business intelligence/reporting tools with related experience analyzing data as well as writing queries and reports in Tableau-You have prior experience as a consultant or Business Analyst in an earlier stage company. You need to have familiarity with the start-up style, culture and pace.-You are comfortable establishing and managing relationships across Executives, Sales, Engineering, and Product Managers.-You love all things data-You are focused on consistently build insights, validating use cases, and measuring success-You can take a raw idea and know-how to move it through to create an insight report-You build trust with your coworkers by understanding their needs, goals, and what makes them successful-Experience with the data technology such Tableau and SQL -Proficient in productivity applications such as Microsoft Office, Salesforce.com, Slack, etc.-Team player with excellent collaboration skills to build relationships across the company with both ours as well as our customers-Self-motivated, dependable, and dedicatedSummaryIf you are a Business Analyst and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Christine Stacey with your resume at:Christine.stacey@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      -Our client , a leader in helping broadcasters, content owners and TV operators provide video streaming services, is looking for several System Firmware Test Engineers to join their team on a contract basis. (permanent employment is also available)THESE ROLES CAN BE DONE 100% REMOTELYJob Description: Develop and execute test plans that cover functional, integration, system, performance, stress and regression testing scenarios for Android OS.Own test schedule for each release and communicate with stakeholdersCreate test reports, analyze data, summarize information, and present results to the relevant audience.Provide frequent reporting on product quality status and system performance metrics to functional teams and senior management.Work closely with the SW/FW developers, hardware QA, software QA, and project managers as well as help developers to identify problems efficiently and provide testing information or experience timely in order to drive the issues being fixed.Work with teams to make testing an integral part of the software development processEnsure the quality and integrity of product or project deliverable shipped to customersAdvantages- ALL WORK CAN BE DONE 100% REMOTELY- Opportunities for permanent employment with competitive salary and benefits package are also availableResponsibilitiesIN THIS ROLE YOU WILL: Develop and execute test plans that cover functional, integration, system, performance, stress and regression testing scenarios for Android OS.Job Description: Develop and execute test plans that cover functional, integration, system, performance, stress and regression testing scenarios for Android OS.Own test schedule for each release and communicate with stakeholdersCreate test reports, analyze data, summarize information, and present results to the relevant audience.Provide frequent reporting on product quality status and system performance metrics to functional teams and senior management.Work closely with the SW/FW developers, hardware QA, software QA, and project managers as well as help developers to identify problems efficiently and provide testing information or experience timely in order to drive the issues being fixed.Work with teams to make testing an integral part of the software development processEnsure the quality and integrity of product or project deliverable shipped to customersQualifications5+ years of experience in software QAExperience must include products with electromechanical hardware/firmware/software integration (testing, flashing, debugging)Experience with defining and executing a test strategy for a product/featureStrong knowledge of system architecture (hardware, firmware, OS, application, backend/API)Strong knowledge of Android OS and systems applicationsExceptional test aptitude and expertise in formal and informal testing techniques as well as quality reporting.Exceptional troubleshooting / debugging skillsExperience working in a CI environmentExperience in using code repositories and SW development tools (Git, JIRA, Confluence, TestRail or similar).Excellent team player with experience working with cross-functional scrum teamsAbility to accomplish complex engineering task independentlyKnowledge of Over The Air Update (OTA)BONUS POINTS IF YOU: Hands on experience in automated testing frameworks, tools, services, and physical devices (Android device)Hands on experience with setting up and configuring Jenkins or CircleCI Summary5+ years of experience in software QAExperience must include products with electromechanical hardware/firmware/software integration (testing, flashing, debugging)Strong knowledge of Android OS and systems applicationsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      -Our client , a leader in helping broadcasters, content owners and TV operators provide video streaming services, is looking for several System Firmware Test Engineers to join their team on a contract basis. (permanent employment is also available)THESE ROLES CAN BE DONE 100% REMOTELYJob Description: Develop and execute test plans that cover functional, integration, system, performance, stress and regression testing scenarios for Android OS.Own test schedule for each release and communicate with stakeholdersCreate test reports, analyze data, summarize information, and present results to the relevant audience.Provide frequent reporting on product quality status and system performance metrics to functional teams and senior management.Work closely with the SW/FW developers, hardware QA, software QA, and project managers as well as help developers to identify problems efficiently and provide testing information or experience timely in order to drive the issues being fixed.Work with teams to make testing an integral part of the software development processEnsure the quality and integrity of product or project deliverable shipped to customersAdvantages- ALL WORK CAN BE DONE 100% REMOTELY- Opportunities for permanent employment with competitive salary and benefits package are also availableResponsibilitiesIN THIS ROLE YOU WILL: Develop and execute test plans that cover functional, integration, system, performance, stress and regression testing scenarios for Android OS.Job Description: Develop and execute test plans that cover functional, integration, system, performance, stress and regression testing scenarios for Android OS.Own test schedule for each release and communicate with stakeholdersCreate test reports, analyze data, summarize information, and present results to the relevant audience.Provide frequent reporting on product quality status and system performance metrics to functional teams and senior management.Work closely with the SW/FW developers, hardware QA, software QA, and project managers as well as help developers to identify problems efficiently and provide testing information or experience timely in order to drive the issues being fixed.Work with teams to make testing an integral part of the software development processEnsure the quality and integrity of product or project deliverable shipped to customersQualifications5+ years of experience in software QAExperience must include products with electromechanical hardware/firmware/software integration (testing, flashing, debugging)Experience with defining and executing a test strategy for a product/featureStrong knowledge of system architecture (hardware, firmware, OS, application, backend/API)Strong knowledge of Android OS and systems applicationsExceptional test aptitude and expertise in formal and informal testing techniques as well as quality reporting.Exceptional troubleshooting / debugging skillsExperience working in a CI environmentExperience in using code repositories and SW development tools (Git, JIRA, Confluence, TestRail or similar).Excellent team player with experience working with cross-functional scrum teamsAbility to accomplish complex engineering task independentlyKnowledge of Over The Air Update (OTA)BONUS POINTS IF YOU: Hands on experience in automated testing frameworks, tools, services, and physical devices (Android device)Hands on experience with setting up and configuring Jenkins or CircleCI Summary5+ years of experience in software QAExperience must include products with electromechanical hardware/firmware/software integration (testing, flashing, debugging)Strong knowledge of Android OS and systems applicationsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesAdvantages6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesResponsibilities6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesQualifications6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesSummary6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesAdvantages6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesResponsibilities6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesQualifications6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesSummary6 months contract with possibility of permanency100% remotePosition OverviewCreate amazing things and learn from some of the best in the industry. •Work with some of the smartest and also teach us•Experiment, learn, and grow•Use the latest and greatest cloud technologies•Deliver code that millions will use•Mentor and be mentored•Make key decisionsOur team enables real-time data-centric experiences at scale to make a difference for all of those who imagine, design, and make our world. Responsibilities•Involve with all aspects of software development, working to create and maintain the most reliable, secure, performant, and high throughput service for our customers by leveraging cloud technology•Partner closely with product managers, product owners, software architects, and other stakeholders to iteratively turn high-level requirements into product enhancements that are delivered to customers incrementally and continually•Contribute to software design and architecture by leveraging cloud design patterns and injecting your cloud expertise into the entire development lifecycle•Contribute to improvements in processes and deliverables that increase the effectiveness and efficiency of the team in responding to customer and business needs•Document and present your ideas and solutions accurately and thoroughlyMinimum Qualifications•Graduate or Postgraduate in Computer Science Engineering or related technical fields•8+ years of software design, development, and/or consulting experience in cloud systems or web services•Excellent hands-on Java programming skills•Experience with Spring Boot•Experience with software development lifecycle (SDLC) processes, tools, and Agile methodologies•Hands-on Experience with AWS or other cloud providers•Excellent written and oral communication skills in EnglishPreferred Qualifications•Strong additional programming skills, preferably with Go, and/or TypeScript•Experience with object-oriented design patterns•Experience with continuous refactoring•Familiarity with CI/CD concepts and experience working with a deployment pipeline such as Jenkins•REST API development experience (microservices architecture)•Experience with Databases and database design principles at cloud scale•Experience in building highly scalable systems and services in the cloudThe Ideal Candidate•As a team player, you can work closely with stakeholders to ensure the successful delivery of projects. You partner with senior stakeholders regarding trade-offs, best practices, project management, and risk mitigation. Teamwork is critical to our success•You deliver technical solutions that address new levels of complexity, scale, and performance, enabling breakthrough innovations for customers•You apply and create best practices in multiple technical domains using cloud technology products•You have excellent written and presentation skills, specifically the ability to translate business requirements from various business units into project proposals with a clear and well-designed architecture. You can clearly express complex technical concepts in ways that audiences from diverse disciplines are able to understand•You are a perpetual learner and often find yourself ideating about new and improved ways of doing things and are confident to share your ideas with the rest of the engineering team•You have a strong desire and ability to deliver results. You can succeed and consistently reach the highest standards in a dynamic, agile environment with changing prioritiesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      QA test Coordinator - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationAdvantagesWork from home, manufacturing environment, company is a world leader in their field. North Shore of Montreal Responsibilities - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationQualifications - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationSummary - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      QA test Coordinator - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationAdvantagesWork from home, manufacturing environment, company is a world leader in their field. North Shore of Montreal Responsibilities - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationQualifications - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationSummary - Building up and leading the Testing Team to the success of project- Defining the scope of testing within the context of each release / delivery- Deploying and managing resources for testing- Applying the appropriate test measurements and metrics in the product and the Testing Team- Planning, deploying and managing the testing effort for any given engagement.- Bilingual French and English Minimum of 5 years in this role with proven sucess deliveries- SAP Knowledge is a great asset- Requires 5 years experience in the related area as an individual contributor.- Test Management CertificationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a functional analyst within the IT Service Management Solutions Department, you actively participate in the development of the medium to high complexity business solution. You respond to various requests for changes or patches related to a project or product.You also perform analyzes and actively participate in the development and evolution of software products that are part of business solutions. You meet the needs of our members and clients, you ensure the quality and security of the solutions. You actively participate in the definition of the implementation strategy, you ensure the required tests under your scope, participate in the implementation and contribute to the resolution of anomalies.You use your detailed knowledge of the business domain and your ability to manage complexity. You are called upon to interact with stakeholders working in complementary fields of activity related to technologies.Beyond your technical knowledge and experience, you must, as a team player, demonstrate a good openness to agile approaches and therefore versatility and a desire to contribute to all the work of the team.You play a support role with dedicated customers and partners.Main responsibilitiesCollaborate, as a specialist, in the feasibility/detailed design of the solutionWork in co-creation with our business partners on developing needs and managing product backlogsDefine specific functional specifications/exceptions in collaboration with the Product Owner and the project teamAdvise and guide the development team and the product owner by recommending different functional alternatives aligned with the architectureDefine and execute automated and/or manual tests under your scope (specific cases/exception) from an end-to-end perspectiveParticipate in the definitions and orientations of the different scopes (stories, release, sprint, project, trials)Support the development of strategies related to functional testing in collaboration with the architectProduce or update the required documentationRequired profile- Bachelor's or Master's degree in an appropriate discipline- Four (4) years of relevant experience- Experience with Agile development processes (e.g. Scrum, Kanban) and DEVOPS principles- Technical and functional skills- Advanced intermediate level knowledge of EnglishSpecific knowledge- Master the writing of functional specifications- Advanced intermediate level English proficiency- Knowledge of the ITSM ServiceNow suite or equivalent products (an asset)- Knowledge of ITIL service management processes (an asset)Thank youAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a functional analyst within the IT Service Management Solutions Department, you actively participate in the development of the medium to high complexity business solution. You respond to various requests for changes or patches related to a project or product.You also perform analyzes and actively participate in the development and evolution of software products that are part of business solutions. You meet the needs of our members and clients, you ensure the quality and security of the solutions. You actively participate in the definition of the implementation strategy, you ensure the required tests under your scope, participate in the implementation and contribute to the resolution of anomalies.You use your detailed knowledge of the business domain and your ability to manage complexity. You are called upon to interact with stakeholders working in complementary fields of activity related to technologies.Beyond your technical knowledge and experience, you must, as a team player, demonstrate a good openness to agile approaches and therefore versatility and a desire to contribute to all the work of the team.You play a support role with dedicated customers and partners.Main responsibilitiesCollaborate, as a specialist, in the feasibility/detailed design of the solutionWork in co-creation with our business partners on developing needs and managing product backlogsDefine specific functional specifications/exceptions in collaboration with the Product Owner and the project teamAdvise and guide the development team and the product owner by recommending different functional alternatives aligned with the architectureDefine and execute automated and/or manual tests under your scope (specific cases/exception) from an end-to-end perspectiveParticipate in the definitions and orientations of the different scopes (stories, release, sprint, project, trials)Support the development of strategies related to functional testing in collaboration with the architectProduce or update the required documentationRequired profile- Bachelor's or Master's degree in an appropriate discipline- Four (4) years of relevant experience- Experience with Agile development processes (e.g. Scrum, Kanban) and DEVOPS principles- Technical and functional skills- Advanced intermediate level knowledge of EnglishSpecific knowledge- Master the writing of functional specifications- Advanced intermediate level English proficiency- Knowledge of the ITSM ServiceNow suite or equivalent products (an asset)- Knowledge of ITIL service management processes (an asset)Thank youAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Functional Analyst - Securities (Not provided)We are a Wealth Management and Life and Health Insurance department. In full effervescence, with innovative initiatives, the VMD team manages from end to end its application park of around 300 different applications. The teams work in agile mode and are responsible for the support, maintenance and development of their respective products.A stimulating context is offered to you where there are multiple opportunities for learning and collaboration. Join a dynamic, hard-working and transforming team!More specifically, you actively participate in the evolution of the moderate complexity business solution. You respond to various requests for changes or fixes related to a project.Job detailsAnalyst, Operations, Maintenance and Development of systems and infrastructures, NV09 or NV10 - AOperation, maintenance and development of systems and infrastructures (F)Main responsibilitiesDefine specific functional specifications / exceptions in collaboration with the Product Owner and the project teamWork in co-creation with our business partners on the development of needs and the management of product backlogs (Backlogs)Participate in the definitions of the different scopes (stories, release, sprint, project, tests)Define and execute automated and / or manual tests under your scope (specific cases / exception)Produce or update the required documentationCollaborate and / or take charge of the management of incidents / problems within your reachCollaborate, as a specialist, in the feasibility / detailed design of the solutionAdvise and guide the development team and the product owner by recommending different functional alternatives aligned with the architectureRequired profileBachelor of Computer ScienceA minimum of two years of experience as a functional analystKnowledge of French is requiredKnowledge of the Securities and Wealth Management sector (an asset)Thank youAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Functional Analyst - Securities (Not provided)We are a Wealth Management and Life and Health Insurance department. In full effervescence, with innovative initiatives, the VMD team manages from end to end its application park of around 300 different applications. The teams work in agile mode and are responsible for the support, maintenance and development of their respective products.A stimulating context is offered to you where there are multiple opportunities for learning and collaboration. Join a dynamic, hard-working and transforming team!More specifically, you actively participate in the evolution of the moderate complexity business solution. You respond to various requests for changes or fixes related to a project.Job detailsAnalyst, Operations, Maintenance and Development of systems and infrastructures, NV09 or NV10 - AOperation, maintenance and development of systems and infrastructures (F)Main responsibilitiesDefine specific functional specifications / exceptions in collaboration with the Product Owner and the project teamWork in co-creation with our business partners on the development of needs and the management of product backlogs (Backlogs)Participate in the definitions of the different scopes (stories, release, sprint, project, tests)Define and execute automated and / or manual tests under your scope (specific cases / exception)Produce or update the required documentationCollaborate and / or take charge of the management of incidents / problems within your reachCollaborate, as a specialist, in the feasibility / detailed design of the solutionAdvise and guide the development team and the product owner by recommending different functional alternatives aligned with the architectureRequired profileBachelor of Computer ScienceA minimum of two years of experience as a functional analystKnowledge of French is requiredKnowledge of the Securities and Wealth Management sector (an asset)Thank youAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      Are you an experienced Program Manager in search of your next contract opportunity? Our high-profile client is seeking to hire a Program Manager to join their talented team on a 12 month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!AdvantagesWhat’s in it for you!As a Program Manager with our client, you’ll receive:- Highly competitive market hourly rates- A 12 contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?Portfolio Management & Strategy- Manage Finance & Inventory Systems Portfolio which includes the overall management of a $11M+ portfolio including creation of simple, consistent reporting- Manage Portfolio level risks and dependencies to ensure overall success and predictability of program including senior leader alignment and trade-off decisions where necessary- Manage the overall Portfolio financials spend and accountability - Employee Development and community of practice involvement for key roles in the organization (BA, ScrumMaster, Project and Program Manager) - Develop and measure clear product KPIs, derive key insights, and devise and execute proof-of-concept executions to learn.- Lead the Annual Operating (AOP) Plan for portfolio investments- Serve as a subject matter expert in business cases, developing action plans to address them, and assisting with the preparation and dissemination of communications across teams as related to process and projects- Lead the Finance & Inventory Systems Strategy process and develop applicable heatmaps- Elevate work planning through product management, quarterly planning practices and dependency management Director Enablement- Monitors corp-wide and Technology information flow, ensuring Director has the right visibility at the right time to take the required actions - Develop, own and continue to socialize the investment story on the overall portfolio. - Lead Finance & Inventory Systems business operations like staffing strategy, goals process, etc.- Reviews, designs, and executes improvements to org structure, find knowledge and skills gaps and help address them - Manages meeting cadences for Director and where applicable, leadership team, ensuring materials are sent / requested in advance, time is well spent, and objectives achieved - Manages opex budgets across the portfolio, including forecasting, investigation and reporting- Ensures that contract renewals and true ups are completed and managed against budget, representing director and managers with Finance and Procurement partners- Manages hiring process, including drafting and posting job descriptions and maintaining / standardizing interview & onboarding process (e.g. diversity and inclusion lens)QualificationsQualifications - Define the processes needed to achieve and sustain operational excellence, including project delivery and systems reliability.- Develop and deploy product management culture and process, work with team leaders to transform us from the service-based practice into a software development-focused, product-based practice.- Maintains current processes, and identifies process improvements and efficiency opportunities across the portfolio - Provides input into Enterprise Planning & Portfolio Management and Global Operations teams to improve and optimize processes- Ensures adoption of new and updated process to improve productivity (including implementation of enterprise project & program processes and ServiceNow ITBM in 2022)- Plans portfolio-wide meetings, leadership offsites and other similar events- Maintains and communicates top priorities, ensuring clear actions and outcomes are on track- Oversees daily operations, including management of team sites, content and knowledge – all source of truth information- Provide operational support to supported technology and systemsSuggested experience- 7-10+ years in program/portfolio management role, 3-5+ years consulting or executive management role - Proven experience with a focus on operations management within high growth companies - Project Management Professional (PMP) designation preferred- Software development or product management background preferred- Comfort in presenting and communicating to across all levels of the organization - Ability to translate ideas into clear, high impact communications - Ability to excel in an ambiguous environment- Ability to work independently and deliver results with little supervision; ability to prioritize tasks across multiple projects - Detail-oriented; Results-oriented; Problem solverSummaryIf you are a Program Manager and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Christine Stacey with your resume at:christine.stacey@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an experienced Program Manager in search of your next contract opportunity? Our high-profile client is seeking to hire a Program Manager to join their talented team on a 12 month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!AdvantagesWhat’s in it for you!As a Program Manager with our client, you’ll receive:- Highly competitive market hourly rates- A 12 contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?Portfolio Management & Strategy- Manage Finance & Inventory Systems Portfolio which includes the overall management of a $11M+ portfolio including creation of simple, consistent reporting- Manage Portfolio level risks and dependencies to ensure overall success and predictability of program including senior leader alignment and trade-off decisions where necessary- Manage the overall Portfolio financials spend and accountability - Employee Development and community of practice involvement for key roles in the organization (BA, ScrumMaster, Project and Program Manager) - Develop and measure clear product KPIs, derive key insights, and devise and execute proof-of-concept executions to learn.- Lead the Annual Operating (AOP) Plan for portfolio investments- Serve as a subject matter expert in business cases, developing action plans to address them, and assisting with the preparation and dissemination of communications across teams as related to process and projects- Lead the Finance & Inventory Systems Strategy process and develop applicable heatmaps- Elevate work planning through product management, quarterly planning practices and dependency management Director Enablement- Monitors corp-wide and Technology information flow, ensuring Director has the right visibility at the right time to take the required actions - Develop, own and continue to socialize the investment story on the overall portfolio. - Lead Finance & Inventory Systems business operations like staffing strategy, goals process, etc.- Reviews, designs, and executes improvements to org structure, find knowledge and skills gaps and help address them - Manages meeting cadences for Director and where applicable, leadership team, ensuring materials are sent / requested in advance, time is well spent, and objectives achieved - Manages opex budgets across the portfolio, including forecasting, investigation and reporting- Ensures that contract renewals and true ups are completed and managed against budget, representing director and managers with Finance and Procurement partners- Manages hiring process, including drafting and posting job descriptions and maintaining / standardizing interview & onboarding process (e.g. diversity and inclusion lens)QualificationsQualifications - Define the processes needed to achieve and sustain operational excellence, including project delivery and systems reliability.- Develop and deploy product management culture and process, work with team leaders to transform us from the service-based practice into a software development-focused, product-based practice.- Maintains current processes, and identifies process improvements and efficiency opportunities across the portfolio - Provides input into Enterprise Planning & Portfolio Management and Global Operations teams to improve and optimize processes- Ensures adoption of new and updated process to improve productivity (including implementation of enterprise project & program processes and ServiceNow ITBM in 2022)- Plans portfolio-wide meetings, leadership offsites and other similar events- Maintains and communicates top priorities, ensuring clear actions and outcomes are on track- Oversees daily operations, including management of team sites, content and knowledge – all source of truth information- Provide operational support to supported technology and systemsSuggested experience- 7-10+ years in program/portfolio management role, 3-5+ years consulting or executive management role - Proven experience with a focus on operations management within high growth companies - Project Management Professional (PMP) designation preferred- Software development or product management background preferred- Comfort in presenting and communicating to across all levels of the organization - Ability to translate ideas into clear, high impact communications - Ability to excel in an ambiguous environment- Ability to work independently and deliver results with little supervision; ability to prioritize tasks across multiple projects - Detail-oriented; Results-oriented; Problem solverSummaryIf you are a Program Manager and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Christine Stacey with your resume at:christine.stacey@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Description:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!AdvantagesDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!ResponsibilitiesDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!QualificationsDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!SummaryDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!AdvantagesDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!ResponsibilitiesDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!QualificationsDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!SummaryDescription:You will be expected to deliver exceptional customer service as the face of our client. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Be helpful and understanding - provide the support you would want!? Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime. Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! Who You’ll Work With as our client’s Technician, You’ll play a crucial role in supporting our customers and proactively identifying their needs. You’ll work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You’ll be the face of our operation and the go-to for what makes our client.Who You Are? Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and productso Enthusiastic about technology and willing to learn and stay on the cutting edge. Personableo Relatable and responsible when interacting with ALL customerso When the customer has a problem are they going to dread your visit? If yes, you’re not picking up what we’re putting down.o Consultative approach to solving issues Help us, help them! Reliable.o Impeccable follow-through to customer satisfaction.o Will attempt to connect to anyone you meet, no matter how difficult. Go-Getter.o Insatiable desire for knowledge, independence, and successstrive for more than the status quo.o Not intimidated by problems you’ve never seen beforeconfidence is key!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Looking to hire a Solutions Consultant to provide technology consulting services on new and existing products and services to internal and external clients in order to drive growth initiatives and to help meet or exceed targets. This accountability includes end-to-end ownership of exploring, defining, and validating IT solutions for the client's investment portfolio in direct alignment with the needs of IT’s business partners, with a focus on (but not limited to) product strategy, operational impacts, and all new business opportunities for assigned lines of service.AdvantagesProvide Professional Services to Clients to enable customer satisfaction and generate new revenues. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.ResponsibilitiesProvide business solutions and solution oriented consulting to the sales team to assist with the acquisition of new business to the organization, with a focus on existing products and capabilities. The Solution Consultant I will be responsible for small to medium opportunities.Review RFx (RFI, RFP, RFQ, etc.) documents and provide input for responseBuild and deliver sales demosCreate and deliver Solution Overview, Process Flow, Client Sales Presentations, etc.Define/create business solution (in the form of Solution overview, process flow chart, client demos, etc.)Provide business solutions and solution oriented consulting to change intake teams in order to assist with responses to change requests (both internal and external), with a focus on existing products and capabilities. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.Define/create business solution (in the form of Solution overview, process flow chart, client demos, etc.)Constantly engage with architects and business partners to ensure the team is up to speed/involved with what is in flight including new future technology & business opportunitiesProduct ideation, brainstorming, and high-level production solution building with and for the Product Owners to support the growth and stability of new or existing products. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.Seek opportunities to improve existing products for cost reduction, enhance operational excellence, etc.Build high level product solutions and own the end-to-end solution Develop customer empathy through customer interviews, pain point documentation, personas and journey maps.Provide Professional Services to Clients to enable customer satisfaction and generate new revenues. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.Review material (if any) provided by the client, to understand issues/problems etc.Attend client meetings to get in-depth knowledge of client’s environment and issues Analyze client issues and use design thinking principles to come up with proposed business solutionParticipate in design thinking sessions and share ideasDevelop client demos and attend meetings to understand client’s requirements/issues/pain points and provide expert advice to satisfy the needs of our clients.Qualifications 2-7 years of consulting experience, ideally as a Business Architect/Solutions ArchitectTechnical skills relevant to functionExperience working with methodologies (SDLC, Agile, ITIL, etc.)Exceptional communication and problem-solving abilities (dealing with the different levels of the organization)Good understanding of technologies and business practices related to financial servicesGood written and verbal communication skills Industry and/or Line of business specific knowledgeKnowledge of analytical techniques (Competitive & Benchmarking Analysis, Stakeholder Analysis, Cost Benefit Analysis, Gap Analysis, Feasibility Analysis, SWOT Analysis, etc.)SummaryPlease apply today for immediate consideration. Interviews will commence next week. This assignment has high renewal potential.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to hire a Solutions Consultant to provide technology consulting services on new and existing products and services to internal and external clients in order to drive growth initiatives and to help meet or exceed targets. This accountability includes end-to-end ownership of exploring, defining, and validating IT solutions for the client's investment portfolio in direct alignment with the needs of IT’s business partners, with a focus on (but not limited to) product strategy, operational impacts, and all new business opportunities for assigned lines of service.AdvantagesProvide Professional Services to Clients to enable customer satisfaction and generate new revenues. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.ResponsibilitiesProvide business solutions and solution oriented consulting to the sales team to assist with the acquisition of new business to the organization, with a focus on existing products and capabilities. The Solution Consultant I will be responsible for small to medium opportunities.Review RFx (RFI, RFP, RFQ, etc.) documents and provide input for responseBuild and deliver sales demosCreate and deliver Solution Overview, Process Flow, Client Sales Presentations, etc.Define/create business solution (in the form of Solution overview, process flow chart, client demos, etc.)Provide business solutions and solution oriented consulting to change intake teams in order to assist with responses to change requests (both internal and external), with a focus on existing products and capabilities. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.Define/create business solution (in the form of Solution overview, process flow chart, client demos, etc.)Constantly engage with architects and business partners to ensure the team is up to speed/involved with what is in flight including new future technology & business opportunitiesProduct ideation, brainstorming, and high-level production solution building with and for the Product Owners to support the growth and stability of new or existing products. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.Seek opportunities to improve existing products for cost reduction, enhance operational excellence, etc.Build high level product solutions and own the end-to-end solution Develop customer empathy through customer interviews, pain point documentation, personas and journey maps.Provide Professional Services to Clients to enable customer satisfaction and generate new revenues. The Solution Consultant I will be accountable for opportunities ranging from small to medium in complexity.Review material (if any) provided by the client, to understand issues/problems etc.Attend client meetings to get in-depth knowledge of client’s environment and issues Analyze client issues and use design thinking principles to come up with proposed business solutionParticipate in design thinking sessions and share ideasDevelop client demos and attend meetings to understand client’s requirements/issues/pain points and provide expert advice to satisfy the needs of our clients.Qualifications 2-7 years of consulting experience, ideally as a Business Architect/Solutions ArchitectTechnical skills relevant to functionExperience working with methodologies (SDLC, Agile, ITIL, etc.)Exceptional communication and problem-solving abilities (dealing with the different levels of the organization)Good understanding of technologies and business practices related to financial servicesGood written and verbal communication skills Industry and/or Line of business specific knowledgeKnowledge of analytical techniques (Competitive & Benchmarking Analysis, Stakeholder Analysis, Cost Benefit Analysis, Gap Analysis, Feasibility Analysis, SWOT Analysis, etc.)SummaryPlease apply today for immediate consideration. Interviews will commence next week. This assignment has high renewal potential.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint Jacobs, Ontario
      • Contract
      Our client in the Waterloo Region is looking for a SR. Dynamcis 365 Business system Analyst to join their team on a contract or contract to hire basis. to start as soon as possible. For this role you must have at last 5 years experience as a Business System Analyst with experience in Dynamics 365 supply chain or merchandising modules. AdvantagesThis role can be contract, contract to hire or permanent and can interview ASAP. Responsibilities*Manage all Business System Analysis duties including, including Dynamics 365 projects with supply chain/merchandising modules, handle configuration components of a solution, functional tasks , and work as an expert in 1-2 products*Work with Solution Owners to create product road maps and to ensure products/solutions meet business needs and that solutions are sustainable.*Work with stakeholders and vendors to develop, define, implement, and validate product workflows and definite both functional and technical integration needs along with ongoing functional (and some technical) support.Be involved with all aspects of project development including initiation, requirements, design, testing through to deployment and warranty. as well as post project support* Facilitate workshops and present business workflow and configuration design to business audiences.* Experience with IT concepts, standards, procedures, and policies including in-depth knowledge of business processes and information modeling and techniques.Qualifications5+ years as a Business System AnalystIdeally 4-5+ years of ERP Experience - Dynamics 365 - configuration -supply chain/merchandising modules 5 years experience with relational Databases and ability to write SQL database queries. Experience with data and data mapping 5+ years experience wih work flows as well as working with the business partnersAgile and Waterfall methodologiesExcellent communication skills -Elicitition, facilitation experience -- working with 3rd party vendors, stakeholder engagement..etcMight have to do a power app within the applciation, configurations, access sql/write queries..etcSummaryIf you or anyone you know is a Dynamics 365 Business System Analyst with Supply Chain or Merchandising Module experience please apply today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in the Waterloo Region is looking for a SR. Dynamcis 365 Business system Analyst to join their team on a contract or contract to hire basis. to start as soon as possible. For this role you must have at last 5 years experience as a Business System Analyst with experience in Dynamics 365 supply chain or merchandising modules. AdvantagesThis role can be contract, contract to hire or permanent and can interview ASAP. Responsibilities*Manage all Business System Analysis duties including, including Dynamics 365 projects with supply chain/merchandising modules, handle configuration components of a solution, functional tasks , and work as an expert in 1-2 products*Work with Solution Owners to create product road maps and to ensure products/solutions meet business needs and that solutions are sustainable.*Work with stakeholders and vendors to develop, define, implement, and validate product workflows and definite both functional and technical integration needs along with ongoing functional (and some technical) support.Be involved with all aspects of project development including initiation, requirements, design, testing through to deployment and warranty. as well as post project support* Facilitate workshops and present business workflow and configuration design to business audiences.* Experience with IT concepts, standards, procedures, and policies including in-depth knowledge of business processes and information modeling and techniques.Qualifications5+ years as a Business System AnalystIdeally 4-5+ years of ERP Experience - Dynamics 365 - configuration -supply chain/merchandising modules 5 years experience with relational Databases and ability to write SQL database queries. Experience with data and data mapping 5+ years experience wih work flows as well as working with the business partnersAgile and Waterfall methodologiesExcellent communication skills -Elicitition, facilitation experience -- working with 3rd party vendors, stakeholder engagement..etcMight have to do a power app within the applciation, configurations, access sql/write queries..etcSummaryIf you or anyone you know is a Dynamics 365 Business System Analyst with Supply Chain or Merchandising Module experience please apply today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      We have an immediate need for an eCommerce Scrum Master who will oversee eCommerce Application Development Product Delivery. You are the Scrum Master that oversee's anywhere from 2-3 Application Development Teams while ensuring each team meets their objects and product delivery timelines. The successful candidate comes from a true Agile framework and experience managing multiple resources on each team. You are tech savvy; enough to help drive delivery of our Software Development team of multiple ongoing projects and offer solutioning when a tech problem arises. Know how to deal with issues, get it resolved and move on, don`t get stuck in the weeds. AdvantagesExciting, and Very dynamic, fast paced environment - working with the latest eCommerce technologies and amazing development teams. ResponsibilitiesResponsibilities:•Delivery ownership of 2-3 functional projects and technology roadmap projects at a time using agile scrum methodology.•Project ownership from inception to full production release.•Providing all support to the team using a servant leadership style and leading by example.•Facilitates Scrum ceremonies including Release Planning.•Guiding and Coaching the Scrum Team on how to use Agile/Scrum practices and values to delight customers.•Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.•Facilitating getting the work done without coercion, assigning, or dictating the work.•Facilitating discussion, decision making and conflict resolution.•Assisting with internal and external communication, improving transparency and radiating information.•Present project status reporting to senior management using techniques like burn-up, Burn-down, velocity charts or any other technique.Qualifications- Exp. ,moving tech to the Cloud and Web application technology -GCP or AWS •Must come from a software development shop and have managed 8+ member scrum teams•2+ years of Agile Scrum experience at Scrum Master capacity. •8+ years of software engineering, systems engineering, Scrum Master or technical product/program management experience.•Decent understanding of cloud technologies, web technologies ( e.g Java, spring, spring boot, angular, JVM etc.) & SOA/distributed applications architectures.•Experience with project delivery for large, cross-functional projects with large-scale systems of world-class availability, scalability, and performance requirements.SummaryCome and join our exciting, and very dynamic, fast paced environment - working with the latest eCommerce technologies and amazing development teams. If you feel you are the right fit, please apply IMMEDIATELY ! Waseem Raza contact Waseem at waseem.raza@randstad.ca OR Shikha Shetty at shikha.shetty@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We have an immediate need for an eCommerce Scrum Master who will oversee eCommerce Application Development Product Delivery. You are the Scrum Master that oversee's anywhere from 2-3 Application Development Teams while ensuring each team meets their objects and product delivery timelines. The successful candidate comes from a true Agile framework and experience managing multiple resources on each team. You are tech savvy; enough to help drive delivery of our Software Development team of multiple ongoing projects and offer solutioning when a tech problem arises. Know how to deal with issues, get it resolved and move on, don`t get stuck in the weeds. AdvantagesExciting, and Very dynamic, fast paced environment - working with the latest eCommerce technologies and amazing development teams. ResponsibilitiesResponsibilities:•Delivery ownership of 2-3 functional projects and technology roadmap projects at a time using agile scrum methodology.•Project ownership from inception to full production release.•Providing all support to the team using a servant leadership style and leading by example.•Facilitates Scrum ceremonies including Release Planning.•Guiding and Coaching the Scrum Team on how to use Agile/Scrum practices and values to delight customers.•Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.•Facilitating getting the work done without coercion, assigning, or dictating the work.•Facilitating discussion, decision making and conflict resolution.•Assisting with internal and external communication, improving transparency and radiating information.•Present project status reporting to senior management using techniques like burn-up, Burn-down, velocity charts or any other technique.Qualifications- Exp. ,moving tech to the Cloud and Web application technology -GCP or AWS •Must come from a software development shop and have managed 8+ member scrum teams•2+ years of Agile Scrum experience at Scrum Master capacity. •8+ years of software engineering, systems engineering, Scrum Master or technical product/program management experience.•Decent understanding of cloud technologies, web technologies ( e.g Java, spring, spring boot, angular, JVM etc.) & SOA/distributed applications architectures.•Experience with project delivery for large, cross-functional projects with large-scale systems of world-class availability, scalability, and performance requirements.SummaryCome and join our exciting, and very dynamic, fast paced environment - working with the latest eCommerce technologies and amazing development teams. If you feel you are the right fit, please apply IMMEDIATELY ! Waseem Raza contact Waseem at waseem.raza@randstad.ca OR Shikha Shetty at shikha.shetty@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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