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      • Montréal, Québec
      • Permanent
      • $42,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)August 9th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)August 9th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Orangeville, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in the Orangeville area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in the Orangeville area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kingston, Ontario
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 5th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts July 5th 2021Hours of Operation:Monday - Sunday7 AM - 112 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)July 5th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 5th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts July 5th 2021Hours of Operation:Monday - Sunday7 AM - 112 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)July 5th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Whitby, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.5/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.5/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Hamilton, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Whitby, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 5th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts July 5th 2021Hours of Operation:Monday - Sunday7 AM - 112 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) July 5th 2021 Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 5th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts July 5th 2021Hours of Operation:Monday - Sunday7 AM - 112 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) July 5th 2021 Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) August 9th 2021Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) August 9th 2021Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of August 3rd 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts August 3rd 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of August 3rd 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of August 3rd 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts August 3rd 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of August 3rd 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $20.00 per hour
      Do you want a job in the travel and tourism industry and love to assist clients with their various requests?If you are looking for a stimulating and non-routine position, this is a great opportunity for you !!Position: Travel counselor NIGHTSchedule: you must be available from 10pm to 8am - Monday to Sunday for a total of 40 hours / weekSalary: 20 $ / hrs with full benefits after 6 months paid by the employeeLocation: Downtown Montreal (mcgill metro)We are looking for someone who is expert in customer service and who has already worked in a call center in the tourism, travel or hotel industry.The company you will be working for specializes in providing international assistance services to Canadian financial institutions. The company specializes in emergency services in its various lines of business, including travel, medical, janitorial, legal, home and road assistance.We are looking for a versatile Customer Service Agent who will be able to answer a wide variety of inquiries from tourists around the world (example requests may include:- suggest places to visit in Paris,- recommend a restaurant to a client traveling to Italy- make reservations on site to book flights or tickets for shows- to rent a luxury vehicle- for the organizer the delivery of flowers,- to acquire several rare items at the customer's request, etc.).Advantages- Flexible shift: shifts take place between 9:30 pm to 8am - Monday to Sunday for a total of 40 hours / week- Employment status: Full time (37.5h), permanent position- Vacation: 3 weeks vacation- Insurance: group insurance premium fully paid by the employer after 6 months of employment- Training: Full training provided- Location: teleworking until further notice thereafter it will be in the heart of downtown Montreal, next to the McGill metro- Environment: dynamic and stimulatingResponsibilitiesThe job is to offer tourists quality customer service by phone and email (50% ratio) but also to conduct research (50%) to meet customer requests.Also, another dimension of the job is to provide clients with a fraud and identity theft helpline by guiding them through several stages from risk assessment to prevention and remediation.Qualifications- A minimum of 3 years of customer service experience in a call center (hotel or tourism service is an asset);- Bilingual French / English; another spoken language is a plus;- Diploma in tourism (a plus);- Proven skills in customer service;- Positive attitude, very strong customer service skills;- Excellent communication skills;- Very good computer skills, including Microsoft Office;- Flexibility and ability to work with minimal supervision;- Team spirit and resourcefulness;- Strong organizational skills.SummaryIf you are interested in this position, simply send us your updated CV to amelie.laprise@randstad.ca with the title '' travel advisor ''. We will contact you afterwards!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want a job in the travel and tourism industry and love to assist clients with their various requests?If you are looking for a stimulating and non-routine position, this is a great opportunity for you !!Position: Travel counselor NIGHTSchedule: you must be available from 10pm to 8am - Monday to Sunday for a total of 40 hours / weekSalary: 20 $ / hrs with full benefits after 6 months paid by the employeeLocation: Downtown Montreal (mcgill metro)We are looking for someone who is expert in customer service and who has already worked in a call center in the tourism, travel or hotel industry.The company you will be working for specializes in providing international assistance services to Canadian financial institutions. The company specializes in emergency services in its various lines of business, including travel, medical, janitorial, legal, home and road assistance.We are looking for a versatile Customer Service Agent who will be able to answer a wide variety of inquiries from tourists around the world (example requests may include:- suggest places to visit in Paris,- recommend a restaurant to a client traveling to Italy- make reservations on site to book flights or tickets for shows- to rent a luxury vehicle- for the organizer the delivery of flowers,- to acquire several rare items at the customer's request, etc.).Advantages- Flexible shift: shifts take place between 9:30 pm to 8am - Monday to Sunday for a total of 40 hours / week- Employment status: Full time (37.5h), permanent position- Vacation: 3 weeks vacation- Insurance: group insurance premium fully paid by the employer after 6 months of employment- Training: Full training provided- Location: teleworking until further notice thereafter it will be in the heart of downtown Montreal, next to the McGill metro- Environment: dynamic and stimulatingResponsibilitiesThe job is to offer tourists quality customer service by phone and email (50% ratio) but also to conduct research (50%) to meet customer requests.Also, another dimension of the job is to provide clients with a fraud and identity theft helpline by guiding them through several stages from risk assessment to prevention and remediation.Qualifications- A minimum of 3 years of customer service experience in a call center (hotel or tourism service is an asset);- Bilingual French / English; another spoken language is a plus;- Diploma in tourism (a plus);- Proven skills in customer service;- Positive attitude, very strong customer service skills;- Excellent communication skills;- Very good computer skills, including Microsoft Office;- Flexibility and ability to work with minimal supervision;- Team spirit and resourcefulness;- Strong organizational skills.SummaryIf you are interested in this position, simply send us your updated CV to amelie.laprise@randstad.ca with the title '' travel advisor ''. We will contact you afterwards!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Belleville, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Orangeville, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $42,000 - $44,000 per year
      Do you enjoy supporting relationships and getting to assist people with choosing the right option to impact their lives in a positive way? Are you a people person, looking for a role where you can push yourself to develop new skills? Do you want to work remotely? If so, we might have just the role for you!We are working with a client in the insurance industry to find Bilingual Customer Service Representatives to work remotely in the Ottawa or Kingston region! If you enjoy talking to people, have some familiarity with the financial or banking industries, and have call centre experience, you might be just who we are looking for! You'll support client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Advantages- Permanent position- Competitive salary, 42K to 44K per year- Weekday schedule (Monday to Friday between 8am and 8pm)- 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy supporting relationships and getting to assist people with choosing the right option to impact their lives in a positive way? Are you a people person, looking for a role where you can push yourself to develop new skills? Do you want to work remotely? If so, we might have just the role for you!We are working with a client in the insurance industry to find Bilingual Customer Service Representatives to work remotely in the Ottawa or Kingston region! If you enjoy talking to people, have some familiarity with the financial or banking industries, and have call centre experience, you might be just who we are looking for! You'll support client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Advantages- Permanent position- Competitive salary, 42K to 44K per year- Weekday schedule (Monday to Friday between 8am and 8pm)- 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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